show episodes
 
Hosted by Scott McInnes, founder of Inspiring Change, we talk to guests about how really good internal comms, engagement and leadership all contribute to 'Building Better Cultures'. We tend to shy away from theory and focus more on really practical advice, great stories and best-practice. About Inspiring Change At Inspiring Change we help our clients to connect their people to their strategies, their change programmes, their purposes and to each other. We do that by focusing on strategic int ...
 
Each day, millions of smart communicators struggle to increase employee engagement. There are too many tactics and not enough time. “Internal Comms Pro: The Podcast” aims to change that. We want to make your corporate communications or internal communications job easier. We are bringing together the best in the business to give you real ideas on how to improve engagement and retention at any organization. We will show you how to elevate your position, improve your stats, and make your workpl ...
 
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show series
 
Summary: Host Scott McInnes’ guest on this episode of Building Better Cultures exemplifies the passion she prescribes for strong leadership. Zana Goic Petricevic, founder and managing director of Bold Leadership Culture, brings a uniquely compelling brand of coaching and transformational approach to empowering workplace cultures. Her new book, “Bol…
 
This week, we chat with Phil Simon on his newest book "Reimagining Collaboration," breaking down how you can take full advantage of your company's communication tools. We also continue our segment with Ragan's Communications Leadership Council with Michele Ehrhart, Vice President of Global Communications from Fedex. You can find our resource guide …
 
It sometimes feels like Employee Engagement has been superseded by the new, best thing in leadership thinking - purpose, values, leading in a hybrid world etc. But, for me, it's about getting the fundamentals of work right so that workplaces are the best they can be to allow people to be the best they can be David Macleod and Nita Clarke published …
 
This week, Phil Strazzulla shares how he personally set up a routine of self-care, and how you can adapt that into your own day-to-day routine. We also continue our segment with Ragan's Communications Leadership Council with Michael Waterman, Vice President of Culture and Engagement at CHG Healthcare. You can find our resource guide as well as our …
 
Summary: While it may seem counter-intuitive at first, there is wisdom in the concept of leading from behind. This episode of Building Better Cultures deconstructs team dynamics and the long-term impact of providing individuals the space to contribute. Host Scott McInnes invites Peter Docker, the popular motivational speaker and author of multiple …
 
This week, we’re talking with a returning guest on the show, Tarek Kamil, the CEO of Cerkl, who is also one of our returning sponsors. Being in the industry for as long as he has, Tarek will be sharing some trends he’s currently seeing, where things might be heading in the future, and ways that you can take valuable time to look into these trends y…
 
Our guest for this episode is Robin Shabazz, Founder of the Eastledge Group which offers cultural-based counseling for organizations. With her years of experience, Robin has seen many successes and fails when companies try to implement diversity measures. We’ll be going back to the basics as Robin breaks down what DEI truly means for you and your c…
 
Summary: Startups are known for being fluid, nimble and open to experimentation. In this episode of Building Better Cultures, Host Scott McInnes’ guest is someone uniquely positioned to explain the mindset and best practices under which these ventures thrive. Chief Marketing Officer for MUSH, a Chicago-based food company that has experienced phenom…
 
Jen Hall is the Internal Communications Director at Novant Health, and her team had an interesting situation to work through. Being in the field of healthcare, Novant Health has employees both working from home and on the front lines during the pandemic. In this episode, Jen explains how she was able to deliver effective communication to her fellow…
 
As the value of internal communicators has become more apparent in the past year, it can seem like our company's expectations of us have increased as well. It's helpful to make plans that go towards the big picture, but what are some things we can do now to stay above the work? This week, we chat with Anthony Bolton, Senior Manager of Employee Comm…
 
Summary: Culture in the workplace is often assumed to be human-to-human contact in the office environment, so the concept of culture in a solely remote business, on the surface, seems irrelevant. On this episode of Building Better Cultures, Scott discusses the importance of culture within a remote-only business framework with Camilla Boyer, an expe…
 
In this episode, Scott talks about why recognition, why it's important and some ways to do it in a way that's authentic and builds price among your people Key takeaways: ➡️ Recognition is an important leadership skill that improves employee engagement. ➡️ A simple 'Thank you' is often enough - but let people know why you're thanking them so they kn…
 
As we're settling into a new normal, remote and hybrid work environments are becoming more prevalent. How can you keep up with your clear employee communication when everything feels like it's shifting? We chat with Clifton Johnson, Senior Managing Director at Teach for America. Working in a hybrid environment himself, Clif shares how his company h…
 
In our first episode of the season, we chat with Anthony Witrado, Public Relations Lead at PGA of America. We're Shifting the Mindset on the topic of storytelling as Anthony shares his experience as a journalist. You'll learn what constitutes as a story, what questions you should be asking, and more! We're happy to introduce our newest segment in a…
 
Summary: The culture and structure of military service is completely unique, and yet on some levels there are commonalities with commercial organizations of any type. In this episode of Building Better Cultures, Scott welcomes two front-line officers whose experience shaping the Irish Defence Forces offers lessons applicable within any workplace en…
 
In this episode, Scott talks about why podcasting isn't just an entertainment medium for millions of people around the world. Organisations - American Airlines, Tata Steel, Deloitte, Permanent TSB and more - are starting to realise that using podcasting internally for staff and harnessing the human voice brings a new level of authenticity, empathy …
 
The value of internal communicators is being recognized now more than ever, but with that recognition comes greater expectations. Our world is changing rapidly, and internal communicators have to adapt. This season, our guests will share how they are tackling these changes and how you can do the same. This season, we're "Shifting the Mindset." Tune…
 
Summary: There is a reason that storytelling has been a primal means of communication dating back to our earliest tribal traditions. In this episode of Building Better Cultures, Scott McInnes’s guest, Eoghan Tomás McDermott explains why – and how – people across the spectrum of business, sports and public service arenas can benefit from deploying t…
 
Summary: The summer of 2020 brought a reckoning on race around the world that few anticipated, but we may have all needed. After the months of Black Lives Matter protests and racial reconciliation, organizations and individuals alike have been left to grapple with what it actually looks like to promote diversity in the workplace. On this episode of…
 
Our world was flipped upside-down when COVID-19 entered the vernacular in 2020, and virtually everything, including how and where we work, changed. Eighteen months into the pandemic has society adjusting to this “new normal” in ways few could have predicted. One of those adjustments? —working remotely has become much more of the rule than an except…
 
At this point in the pandemic, none of us are strangers to change. But for Kyoko Minegishi, change has been the one and only constants in a life full of cross-cultural moves, varied leadership positions, and now spearheading a startup with an eye on the convergence of living spaces and robotics. On this episode of the Building Better Cultures podca…
 
In this episode, Scott talks about why connecting your people to your strategy is so important and how an inspiring story can help you capture their hearts and their minds. Key takeaways: ➡️ Why strategy is a necessary evil. ➡️ How you can create a story that brings your strategy to life and connects with your people. ➡️ Why leaders are so critical…
 
On this episode of the Building Better Cultures podcast, Scott McInnes welcomes Jonathan Reed of Paddy and Scott’s coffee. A defining sense of purpose is the seed from which everything else at this disruptive, upstart coffee company grows. Hear Jonathan explain why he believes success starts with an alignment of core values. In the case of Paddy an…
 
This week Scott talks about onboarding, how it's failing you and your new joiners, and how some communications and engagement thinking can maybe help. Key to success is creating a more human connection with new joiners as quickly as possible. Yes, the operational stuff is important, but more important is how you make people FEEL when they join your…
 
Mark Edgar isn’t a stranger to challenges, he’s built a career teaching organizations how to thrive in spite of it all. As a people-centric, strategic and innovative consultant, facilitator, and coach he has global experience developing and delivering impactful and business focused people strategies. The HR expert and self-proclaimed optimist share…
 
Summary: Friends of the Building Better Cultures podcast, Ireland Together (www.IrelandTogether.ie) ran a series of mini-conferences focused on the next great reset—returning to the workplace. They asked Scott to facilitate a discussion on the Future of Work—what we will do, how we will do it and where we will work from. The panelists today are tho…
 
Jenni Field, Founder of Redefining Communications helps listeners go from chaos to calm with her new book "Influential Internal Communication." We’ll review highlights from the book that help to redefine internal communications in a way that will affect the true evolution of your organization and in the end, expand your sphere of influence.…
 
If it were up to Stuart Lancaster, he’d make emotional intelligence, communication and leadership core subjects starting early on in school. The nationally recognized rugby coach and high-performance leadership expert shares his experience and insights -- on and off the field -- in this episode of the Building Better Cultures podcast. Vision and pu…
 
Some thoughts in this episode on the power of linking and labelling. It’s something that we often don’t focus on enough when it comes to internal communications and it's REALLY powerful! Key takeaways: ➡️ What linking and labelling is and why it’s important ➡️ How it can turbocharge engagement around your survey results➡️ How it's critical in showi…
 
We talk with two trailblazers from the midwest, Jessica Bauer and Amanda Atkins. They share how Slack handled their recent change of being acquired by Salesforce and how their internal communications responded. Their talent, attitude, and planning helped keep Slack employees in the loop every step of the way.…
 
Patrick Holmes gives us his strategy and step by step process along with all his learnings from building an internal communications department from the ground up. Even if you have a large or established team, his tips are still applicable for those needing to go back and perhaps collect data on a new initiative or project you are sharing. We also d…
 
Summary: Words matter -- whether the goal is to promote buy-in among staff, save time on internal communications or create a more inclusive workplace culture. In this episode of the Building Better Cultures podcast, Scott McInnes invites Charli Nordone, group creative director at The Writer, to take a deep dive into the power of language. It has ne…
 
This week a couple of thoughts on the idea that 'Awareness Precedes Action' - that if we don't take the time to realise that we can change the way we do things, nothing will ever change. 3 key takeaways: ➡️ Why it's important to take time to reflect. ➡️ Using your company values as a lens for decisions ➡️ Cultivating a culture of honest and open fe…
 
Meetings are so important and good low-hanging fruit to quickly show your value as an internal communicator. Tony Kihl, Director of Corporate Communications at the Cleveland Clinic shares his process on how he enhanced his company’s meeting structure. If you find yourself in a new role, like Tony, consider enhancing your company’s meetings. Learn h…
 
Steve and Cindy from Crescenzo Communications empower you to keep your communications relevant and provide your employees with a greater sense of belonging like never before. We cover it all from the one thing your channel strategy is missing to the first step to listening to your audience.By Internal Comms Pro
 
Summary: In this episode of the Building Better Cultures podcast, Scott welcomes Gihan Hyde, CEO and founder of Communique, a London-based social enterprise start-up specializing in communication strategies in ESG and sustainability. According to Gihan, Communique is an “ESG social enterprise communications start-up.” Her company is unique in that …
 
Lived values are the foundation of a successful culture. In this episode, we take a look at : * Why they're important? * How you create a set of values that people can buy into? * 5 ways you can bring them to life for your people? Please like and share this if you found it useful or interesting (or both!) ------------------------------------- 'Shor…
 
Blair Bloomston, Partner and Vice President of Business Development at Game on Nation walks us through the MILE method giving us 4 secret elements that help double down on the fun while creating meaningful moments for our employees. This episode teaches listeners how to pull your employees closer to your content and virtual events by using gamifica…
 
Our industry continues to quickly evolve and innovate to meet employees’ demand to provide a consumer grade employee experience. But how do we get there? What are the pieces to this new channel strategy puzzle that will ultimately provide employee readiness for our frontline workers? Today, Stephen Jones shares how his push/pull comms strategy took…
 
In this episode of the Building Better Cultures podcast, Scott welcomes Pritesh Shah, Chief Commercial Officer at the oncology company Novocure. When it comes to the bio-science space, Novocure leads the way with an emphasis on empathy – not just for patients confronting cancer but also for employees tasked with driving breakthrough science. Prites…
 
There's real power in doing something nice for someone else - someone in work, a relative or a friend. But, like many things, we often don't take the time to stop and take action. What we forget is that those actions only take a few minutes but could really make someone's day. So what will you do to be nice to someone today? Yep, go on, right now! …
 
This episode taps into the insights of two internal communications experts, Jason Anthoine and Mark Mohammadpour help answer the one question that always stirs in an internal communicator’s heart, “What do our employees really want?” We are going to dive into data that may surprise you and bring you back to some good old fashioned common sense that…
 
Gary Ross, President of Inside Comms, shines light on a new strategic mindset that provides guardrails for your work. This episode will transform any order taker to the much needed strategic coach that your business needs. Get ready to be transformed, stay focused, build credibility, & show value all along the way.…
 
On this episode of the Building Better Cultures podcast, Scott welcomes guest Jen Grogono to talk all things internal communications and why Jen believes every organization should start an internal podcast. Jen is the president and CEO of uStudio, an internal communications company that began as a video streaming platform. But with the launch of th…
 
A key part of #internalcomms success is knowing what people want and if what you're doing is meeting their (and your) needs. And the best way to find that out is to ask them. In this ep of 'Scott's Thoughts', he talks about considering how effective your communications are from three perspectives - company, team and individual. --------------------…
 
Lisa Ramsey, Director of Corporate Communications at Health Care Service Corporation also known as Blue Cross Blue Shield, walks us through step by step on how to build your overarching strategy and plan. Learn the building blocks you need to start your foundation and become the architect of your internal comms strategic plan.…
 
Today’s episode features Kristin Spillane and Vanessa Schroeder who provide senior communications and global employee communications at Citrix. Together with Tarek Kamil, CEO of Cerkl, we discuss how 2020 provided lighting rod moments that cracked open doorways for disruption (in a good way) in internal communications like never before.…
 
In this episode of the Building Better Cultures podcast, Scott explores the Five Pillars for a Human Workplace with his guest, Dr. Jerry Gule, who has devoted a rich human resources career to working in multiple capacities towards creating healthy, inclusive workplace cultures. As CEO of the Institute of People Management in Johannesburg, South Afr…
 
Along with Zoom, email usage has grown exponentially as billions of people globally have been forced to work remotely. Sadly, it's not all good email - too long, too short, too abrubt, unclear what the ask is, too many CCs, and so on and so forth. So in this episode a few hints and tips to ensure your emails hit the mark (and not the delete key!) '…
 
Today we talk with Chad Littlefield, the Co-Founder and Chief Experience Officer at We and Me, Inc, an organization whose mission is to create conversations that matter. Get ready to see how Chad’s ability to create connection before content choreographed today’s show and in the end, will help you connect with your audience.…
 
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