Best Itom Podcasts (2024)

1
How can anyone say the Kadarshians don’t have jobs? | What I learnt from Frank Itom 2:02

3d ago2:02

2:02

Exclusive Patron-only Content Hosted on Acast. See acast.com/privacy for more information.

1
ServiceNow Federal Forum 2024: Elevating and Integrating Service Operations with AI (ITSM + ITOM) 34:32

15d ago34:32

34:32

This session will highlight the importance of unifying ITSM and ITOM on a single platform, with AI to support it. We’ll provide real-world examples of how integrating AI into Service Operations will help you reduce costs and deliver extraordinary employee experiences and productivity. We will explore: deflecting incidents with AI-powered Virtual Ag…

1
Bernard Marr, Author & Futurist, On How to Use Generative AI to Get Ahead In Your Career 41:45

2h ago41:45

41:45

Bernard Marr is a world-renowned futurist, influencer, and thought leader in the fields of business and technology. With a passion for leveraging technology for the good of humanity, Bernard is a bestselling author of over 20 books, writes a regular column for Forbes, and advises and coaches many of the world’s best-known organizations. Boasting a …

1
I got my first job in an oil company before doing NYSC | What I learnt from Uzor Arukwe 3:30

5h ago3:30

3:30

Exclusive Patron-only Content Hosted on Acast. See acast.com/privacy for more information.

1
There is a time when everything falls apart and all you have is faith | What I learnt from Obiwon Obiora 2:47

5h ago2:47

2:47

Exclusive Patron-only Content Hosted on Acast. See acast.com/privacy for more information.

1
ServiceNow’s Federal CTO on Public Sector Modernization 29:23

1h ago29:23

29:23

Dive into digital transformation in the public sector with Sean Dawson, Client Architect, Cask and Jonathan Alboum, federal CTO for ServiceNow. This episode covers the evolution of legacy applications, creative workflow solutions, and the role of ServiceNow’s App Engine in federal agencies. Jonathan shares practical strategies from his time at the …

1
Why I was fired from my job at Etisalat - Uzor Arukwe 12:59

3h ago12:59

12:59

Exclusive Patron-only Content Hosted on Acast. See acast.com/privacy for more information.

1
The youth of a church invited me to sing, but the pastor rejected me - Obiwon 8:39

3h ago8:39

8:39

Exclusive Patron-only Content Hosted on Acast. See acast.com/privacy for more information.

1
Chris Dyer, Future of Work Expert, On 6 Surprising Ways AI Can Accelerate Your Career 35:45

28m ago35:45

35:45

Chris Dyer is a globally recognized company culture and future of work expert, delivering keynotes for over 15 years to audiences worldwide. As a CEO managing thousands, his companies consistently earn accolades as best places to work and have been recognized five times by Inc. Magazine as some of the fastest-growing companies. Chris is ranked as I…

1
My ex-es are my best friends | What I learnt from Ego Ogbaro 2:50

2h ago2:50

2:50

Exclusive Patron-only Content Hosted on Acast. See acast.com/privacy for more information.

1
ServiceNow Federal Forum 2024: Beyond IT - Mastering the Management of Enterprise Assets 40:22

1d ago40:22

40:22

Federal agencies manage a greater variety and volume of physical assets than ever before in support of operations, maintenance, and facilities management. This session will discuss the best practices and tools needed to achieve secure end-to-end lifecycle management and, importantly, complete transparency of all physical assets to meet your operati…

1
Once I left Lagbaja, the people who made promises to me disappeared - Ego 12:57

2d ago12:57

12:57

Exclusive Patron-only Content Hosted on Acast. See acast.com/privacy for more information.

1
All Good Things with Chuck and Lauren 33:48

4d ago33:48

33:48

They say all good things must come to an end. In this episode we'll explain what that means – for you, for me, and for our developer community. Topics 00:00 Welcome/introductions 01:28 Reasons for retiring 02:44 The future of Break Point 06:09 Looking back 08:05 Between now and September 6 10:08 Plans after September 6 12:53 Challenges in retiring …

1
I went to therapy because my girlfriend said I was gay - Frank "Itom" Ileogben 8:54

4d ago8:54

8:54

Exclusive Patron-only Content Hosted on Acast. See acast.com/privacy for more information.

1
Peter Voss, AGI Co-inventor and CEO at Aigo.ai, On Making AI Smarter Without Harming Humans 36:14

9d ago36:14

36:14

Peter Voss is the visionary founder and CEO of Aigo.ai, a pioneering company at the forefront of conversational AI and natural language processing. Over the past 15 years, Peter and his team have perfected a highly intelligent, hyper-personalized chatbot designed for enterprise customers. In 2009, Peter founded SmartAction.ai, which developed the f…

1
The thing that made me reject a job in the federal government the second time | What I learnt from Ifedayo Agoro 3:16

6d ago3:16

3:16

Exclusive Patron-only Content Hosted on Acast. See acast.com/privacy for more information.

1
Don’t define people based on their worst moment | What I learnt from Seyi Awolowo 2:53

6d ago2:53

2:53

Exclusive Patron-only Content Hosted on Acast. See acast.com/privacy for more information.

1
I didn’t pick my mother’s call ‘cause of a movie, and then she died - Ifedayo of DANG 12:46

18d ago12:46

12:46

Exclusive Patron-only Content Hosted on Acast. See acast.com/privacy for more information.

1
ServiceNow Federal Forum 2024: Low-Code Approach to Achieve Mission Value 30:21

10d ago30:21

30:21

This session will showcase the experiences of agencies who have successfully delivered custom mission applications using modern tools. Explore how these agencies rapidly developed digital solutions to address unique mission challenges and learn about the high value provided by a low-code approach to app development. Featured Speakers: • Chris Geer,…

1
I still don’t know why my father disowned us - Seyi Awolowo 12:59

20d ago12:59

12:59

Exclusive Patron-only Content Hosted on Acast. See acast.com/privacy for more information.

1
Emil Winebrand, CEO of insoundz and Audio Engineering Expert, on How AI is Improving Audio Quality 29:36

12d ago29:36

29:36

Emil Winebrand, the CEO and co-founder of insoundz, is a trailblazer in the AI and audio technology industry. With a master's degree in engineering from Tel Aviv University, Emil's career began deeply immersed in the tech world, taking a significant turn after a decade of service in the intelligence technology unit of the IDF (Israeli Defense Force…

1
Removing technical debt roadblocks 7:17

13d ago7:17

7:17

Join Fred Champlain and Andy Jordan as they break down how technical debt affects your business, and what to look for in remediation. Business initiatives already walk a tenuous line in ensuring on-time delivery to meet strategic objectives. It's important to maintain the flow of value for customers, and remain flexible for decisions as determined …

1
Addressing your technical debt 8:02

17d ago8:02

8:02

Join Fred Champlain and Andy Jordan as they discuss the various steps and methods organizations can take to manage their technical debt. How do you discover and find your technical debt? Whether it's by using Application Portfolio Management or simply looking for the integration points, it's important to note that technical debt is a dynamic concep…

1
Episode Eleven: Experian - Putting AI and automation to work 11:45

22d ago11:45

11:45

Unlocking the full potential of AI and automation is no longer about streamlining tasks — it's about reimagining entire processes. That’s why global information services company Experian is transforming the way it serves customers, through a comprehensive strategy that touches every aspect of operations. In this episode we sit down with Sally Anne …

1
2024 Devvies Winners with Josh Barbour and Kristina Vinson 29:55

27d ago29:55

29:55

The Devvies is our annual App Of The Year Award created to recognize outstanding achievements by the ServiceNow practitioners who build new apps on our platform. In this episode we'll be talking to our 2024 Devvies App Of The Year winners about their experience. Topics 00:00 Welcome/introductions 09:01 Inspiration for the app 11:13 What was built 1…

1
Mastering Cyber Risk and Resilience with Melissa Cohoe 15:45

18d ago15:45

15:45

In this episode, host Jim Van Over, Field Innovation Officer at ServiceNow, welcomes Melissa Cohoe, Global Practice Strategist for Security, Risk, and Resilience at New Rocket. Melissa shares her expertise on cyber risk, discussing how organizations can navigate the complex landscape of risk management and resilience. See omnystudio.com/listener fo…

1
Operational Resilience: Beyond the Checkbox 21:43

18d ago21:43

21:43

In this episode of the Innovation Today podcast, host Jim Van Over welcomes Andrew VanWagoner, EMA ServiceNow Platform Lead and a ServiceNow Certified Master Architect at KPMG and a ServiceNow certified master architect, to discuss the critical importance of operational resilience in today’s dynamic business environment. See omnystudio.com/listener…

1
Tackling AI and Risk in Financial Services with Geoff Hauge 10:36

18d ago10:36

10:36

In this episode of the Innovation Today Podcast, host Jim Van Over, Field Innovation Officer at ServiceNow, sits down with Geoff Hauge, Financial Services Leader at Edgile, to discuss the evolving landscape of risk management and the impact of artificial intelligence (AI) in the financial services industry. Geoff shares his extensive experience in …

1
Navigating Operational Resilience and AI in Modern Risk Management 28:33

18d ago28:33

28:33

In this episode, host Jim Van Over, Field Innovation Officer at ServiceNow, interviews Dan Prior, Partner, Risk Technology at EY. Together, they discuss the challenges and opportunities in operational resilience and the transformative impact of AI on risk management and business operations. See omnystudio.com/listener for privacy information.…

1
What is Technical Debt? 5:29

20d ago5:29

5:29

Join Fred Champlain and Andy Jordan as they discuss what it means to be in technical debt. Like any debt, technical debt is only a problem if it isn’t managed and if it is taken on without the ability or will to pay it back. If the debt isn’t quantified, or tracked, and the cost of "repayment" is under-estimated, the longer and more expensive it be…

1
Adityo Prakash, Founder & CEO of Verseon, On Extending Life With AI 29:50

19d ago29:50

29:50

Adityo Prakash is a serial entrepreneur, high-tech CEO, amateur photographer, and author who transitioned from academia to revolutionize video streaming, and is now transforming drug discovery and commercialization. As the founder of Verseon, Adityo employs deep quantum modeling and AI to expedite the identification and development of innovative ph…

1
This is the real difference between Hollywood and the genius of Nollywood | What I learnt from Stanley Okorie 3:38

29d ago3:38

3:38

Exclusive Patron-only Content Hosted on Acast. See acast.com/privacy for more information.

1
ServiceNow Federal Forum 2024: Securing Intelligent Transformation with Gen AI 46:13

26d ago46:13

46:13

Generative AI (Gen AI) is already redefining traditional workflows. ChatGPT, Siri, Google Assistant, among others, streamline processes, accelerate productivity, and optimize workflows. In this session, we discussed what’s needed to give employees access to emerging Gen AI tools while ensuring our most critical networks and data remain protected. F…

1
My father called me a vagabond because I left my career to follow music — Stanley Okorie 12:56

27d ago12:56

12:56

Exclusive Patron-only Content Hosted on Acast. See acast.com/privacy for more information.

1
Tamara Steffens, MD at Thomas Reuters Ventures, Explains How Corporate VC Works 33:48

26d ago33:48

33:48

Tamara Steffens is a seasoned tech executive with a remarkable track record in scaling teams, infrastructures, and products. She has contributed significantly to early mobile and SaaS pioneers, including Boingo, Software.com, Fusion One, and Color. Tamara has held executive roles at Microsoft and Openwave, leading large teams and driving innovation…

1
Religion has been a force of wickedness in too many lives | What I learnt from Mithrol Iruvwe 3:48

1M ago3:48

3:48

Exclusive Patron-only Content Hosted on Acast. See acast.com/privacy for more information.

1
ServiceNow Federal Forum 2024: Elevate Total Experience - A Holistic Approach to Mission Success 25:42

1M ago25:42

25:42

Engaged employees create positive experiences for their customers. Leading agencies use the concept of total experience (TX) to unite citizen and employee experiences across channels, creating the best possible outcomes. Listen to this session to learn how to implement TX improvements that fulfill your commitment to innovate, adapt, and prioritize …

1
My mother and uncle monitored me at night to ensure I didn’t sleep and fly off to a coven — Mithrol Iruvwe 11:46

1M ago11:46

11:46

Exclusive Patron-only Content Hosted on Acast. See acast.com/privacy for more information.

1
You will miss your miracles if you make decisions based on the comment section | What I learnt from Ugochi “Guchi” Lydia Onuoha 3:29

1M ago3:29

3:29

Exclusive Patron-only Content Hosted on Acast. See acast.com/privacy for more information.

1
Career Conversation with Aylee Andersen 30:03

1M ago30:03

30:03

We never get tired of sharing amazing success stories about ServiceNow developers. In this episode we've got someone who made a transition in a few months from being a hard worker to ServiceNow MVP and appearing on the big stage at Knowledge (twice). Topics 00:00 Welcome/introduction 07:30 Thoughts on the platform 09:35 Thoughts on first year as Se…

1
A discussion about customer success 19:21

1M ago19:21

19:21

Harshdeep Garg and Raghu Moorthy join the podcast to share their views on challenges businesses face to ensure customer success, the role of AI and automation in customer success strategies and how customer expectations are evolving. Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com See om…

1
When people doubted that I bought a brand new Lexus, it showed me I am a small girl doing big things — Ugochi “Guchi” Lydia Onuoha 12:52

1M ago12:52

12:52

Exclusive Patron-only Content Hosted on Acast. See acast.com/privacy for more information.

1
Roy Atkinson, CEO of Clifton Butterfield, Shares Insider Tips on Mastering The Customer Experience as an IT Leader 33:48

1M ago33:48

33:48

Roy Atkinson is a renowned thought leader in IT service management and customer service. A prolific writer, speaker, analyst, and podcaster, Roy's expertise has been featured in major tech publications. CIO Insight described him as a model for the future digital leader, and Nextiva named him one of the top 50 customer service experts of the decade …

1
Who says there is nothing like an ‘overnight success’ | What I learnt from Salle 3:06

1M ago3:06

3:06

Exclusive Patron-only Content Hosted on Acast. See acast.com/privacy for more information.

1
Why celebrities come on our show to tell the truth | What I learnt from Magixx 4:04

1M ago4:04

4:04

Exclusive Patron-only Content Hosted on Acast. See acast.com/privacy for more information.

1
ServiceNow Federal Forum 2024: Trust & Simplicity - How Government Can Lead the Way on AI 17:30

1M ago17:30

17:30

With AI bringing extraordinary opportunities for innovation, the U.S. Federal government faces a leadership imperative. How can the Federal government serve as a catalyst for advancing AI safely – crucial for U.S. global economic leadership and national security? And how are agencies developing and deploying responsible AI to create simple, intuiti…

1
AIOps Continual Improvement 19:01

1M ago19:01

19:01

Jason Smith, Director of Outbound Product Management, ITOM, discusses the steps to measure AIOps as a product and an offering. Hear him explain specific metrics and success indicators to help with AIOps implementation. You can see the full AIOps 101 series here. See omnystudio.com/listener for privacy information.…

1
Collaborative Work Management - with Doug Page and Irene Vieth 21:00

1M ago21:00

21:00

In this episode of TechBytes, product managers Doug Page and Irene Vieth talk about Collaborative Work Management (CWM), a new application to help plan, visualize, and collaborate on informal work tasks. CWM captures work that often falls through the cracks of formal project management by centralizing it in a user-friendly space with customizable f…