A show for therapists building their own businesses. Every therapy session holds a story, and every client brings a journey. But behind the scenes is a tale of entrepreneurship, where therapists navigate the winding road of building their own business. This is Heard Business School, hosted by Michael Fulwiler, where we sit down with private practice owners and industry experts to learn about the business of therapy, together. We’ll see you in class.
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Opinionated conversations in telecoms with Monica Paolini, Senza Fili, and her guests. Networks should be open, and so should our discussions on them.
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Office Hours: Building Financial Systems For Your Therapy Practice with Andrea Rotondo
47:19
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As therapists, understanding and managing the financial side of your practice is crucial. But that doesn't mean it has to be complicated. Andrea Rotondo, a bookkeeping expert for therapy practice owners at Liquid Cents Bookkeeping, recognized the need for clear and accessible financial guidance in the mental health field. Andrea shares her insights…
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QuickFire | What should 6G do for us? With Preston Marshall, Google
33:05
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We still do not know what 6G is going to be, but it is the right time to decide what we want it to do. I talked to Preston Marshall, Director of Wireless Standards and Policy at Google Internet Evangelism, CoChair of Spectrum Sharing Committee at WInnForum, and Chairman, OnGo (CBRS) Alliance, about what users, the operators and the rest of the wire…
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How to Build Referral Relationships to Grow Your Therapy Practice with Dr. Brian Dixon
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Referrals are the lifeblood of any successful therapy practice. Yet many therapists struggle to build a consistent and sustainable referral network. Dr. Brian Dixon is a triple board-certified psychiatrist, therapist, and entrepreneur passionate about patient care and systemic change. In this episode, Dr. Dixon joins host Michael Fulwiler to discus…
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QuickFire | The software developer view on telco APIs, with Magnus Olden, Domos
28:20
28:20
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Magnus Olden, CTO at Domos, comes to telco API from an IT and Wi-Fi background and works to make API less complex, more easily usable and valuable to application developers. We talked about what app developers need, and how their perspective can be very different from that of operators and the telco ecosystem. How could we get telcos and app develo…
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Why Therapy is Political with Tracy Vadakumchery
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There needs to be accountability for low pay, burnout, and blaming of therapists. And for long-term sustainability in the field, we need to set boundaries and realistic expectations. Tracy Vadakumchery, LMHC, also known as “The Bad Indian Therapist,” is known for her bold approach to therapy and systemic change. In this episode, host Michael Fulwil…
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Quick Fire | Open networks, open RAN, with John Baker, Mavenir
30:18
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John Baker is the SVP of Business Development at Mavenir and one of the strongest proponents of Open RAN, since the very beginnings. We have talked about Open RAN in a previous Sparring Partners, and this is an update on the progress of Open RAN and the market outlook. How are we moving from Open RAN to end-to-end open networks? How is the concept …
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Building a Group Therapy Practice for College Students with Dr. Jennifer Contarino Panning
57:27
57:27
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Starting a therapy practice comes with its own set of challenges. Expanding from a solo to a group practice adds a whole new layer of complexity. Dr. Jennifer Contarino Panning, founder of Mindful Psychology Associates, shares her experience with host Michael Fulwiler, detailing her journey from a newly licensed clinical psychologist to the owner o…
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QuickFire | Introduction: What Sparring Partners is about
13:26
13:26
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This is an introduction to the podcast version of Sparring Partners from Monica Paolini, the podcast host on what Sparring Partners is about, its approach and its format. I talk about the reasons why I am starting a weekly podcast, QuickFire, which will coexist with the longer DiveIn Sparring Partners that you may be familiar with. I have uploaded …
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Office Hours: How to Define Your Niche as a Therapist with Allison Puryear
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A lot of therapists are told to “niche down” but aren’t told exactly what that means or how to do it. And without a well-defined niche, your practice will struggle, if not sink. Allison Puryear is a licensed clinical social worker based in North Carolina and an inspiring mentor to therapists through her transformative program, Abundance Practice Bu…
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Building a Therapy Practice for Black Women with Dr. Ayanna Abrams
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Therapy hasn’t historically been accessible to everyone. And by “everyone,” we mean those from different backgrounds, communities, and cultures. Dr. Ayanna Abrams, licensed clinical psychologist and founder and executive director of Ascension Behavioral Health, identified a need in her community and took action. In her conversation with host Michae…
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The Importance of Representation in Building Your Therapy Private Practice with Dr. Justin K. Dodson
55:21
55:21
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Representation matters, especially in men’s mental health. Dr. Justin K. Dodson, a licensed professional counselor based in Memphis who specializes in adult men’s mental health, knows this as well as anyone. As the first Black male to obtain a PhD in Counselor Education and Supervision from the University of Memphis, he’s paving his own path as an …
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Leveraging YouTube to Build Your Therapy Business with Dr. Marie Fang
56:35
56:35
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Starting a private practice can be tough, both emotionally and financially. Dr. Marie Fang is a private practice owner and host of the popular YouTube channel, Private Practice Skills. She has lived the entrepreneurial journey from struggling to get clients to building a successful practice while also being a content creator. In this conversation w…
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Office Hours: Planning for Retirement as a Therapy Practice Owner with Ryan Derousseau
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53:19
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Many therapists struggle with the complexities of managing their private practice, especially when it comes to financial planning, but understanding these elements is essential. Enter Ryan DeRousseau, a CERTIFIED FINANCIAL PLANNER™ specializing in the unique needs of therapists and small business owners. In this Office Hours episode, host Michael F…
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APIs: the good, the bad, the debatable, with Markus Kümmerle, Deutsche Telekom and CAMARA, and Daryl Schoolar at Recon Analytics
1:01:54
1:01:54
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A conversation with Markus Kümmerle, Deutsche Telekom and CAMARA, Daryl Schoolar at Recon Analytics and Monica Paolini at Senza Fili on the value, benefits and challenges of APIs APIs have been around for a long time, but in the last couple of years have become one of the brightest beacons of monetization, even though their role is much wider than …
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Staying Curious to Achieve Professional and Personal Growth in Therapy Practice with Dr. Racine Henry
57:18
57:18
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Sometimes, taking the next step is all you need to expand your therapy practice in ways you never imagined. Dr. Racine Henry, a marriage and family therapist, has not only built a thriving private practice but also developed innovative approaches to her work with couples, such as her Integrative Culinary Therapy, or ICT. She shares her rich experie…
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AI-driven automation at AT&T, with Jennifer Yates
1:02:17
1:02:17
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In this final Sparring Partners on AI and automation, we heard the operator's perspective from Jennifer Yates about AT&T's experience to date, ongoing activities, and future roadmap to adopt AI-driven automation and eventually move to autonomous networks. Jennifer shared her deep, first-hand experience in running highly innovative projects to manag…
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Scaling From a Solo to Group Therapy Practice with Elizabeth Earnshaw
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55:06
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Having a bad experience with an employer may feel terrible at the time, but it can fuel a fire to create something amazing. Elizabeth Earnshaw, a Licensed Marriage and Family Therapist and Certified Gottman Therapist, did just that by launching and expanding her group practice, A Better Life Therapy, to six locations across Pennsylvania and New Jer…
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Building Influence on Social Media as a Therapist with Jeff Guenther
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With the rise of social media, many therapists are elevating their online presence. This is undoubtedly true for Jeff Guenther, better known as @TherapyJeff on TikTok and Instagram where he’s built an audience of more than 4 million followers. Jeff, a licensed therapist, author, podcast host, and private practice owner based in Portland, OR, has fo…
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Office Hours: Mastering Quarterly Taxes For Your Therapy Practice with Andrew Riesen
41:15
41:15
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Quarterly taxes do not have to be overwhelming. In this first Office Hours episode of Heard Business School, host Michael Fulwiler sits down with Heard co-founder and CEO, Andrew Risen, to give you a masterclass in paying your quarterly taxes as a therapy practice business owner. Andrew breaks down the essentials of keeping your financial house in …
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Building a Better Group Therapy Practice Business Model with Lisa Savage
49:38
49:38
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Inconsistencies in service, financial instability, management difficulties, and burnout are all issues that can affect a group therapy practice. But what if the practice was built with not only the therapist in mind but also a mission to meet an unmet need in the community? That’s exactly why Lisa Savage started her group practice almost 20 years a…
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NETSCOUT: Rethinking AIOps – It’s all about the data, with Rick Fulwiler
1:01:24
1:01:24
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In network operations, we are always looking for areas for improvement. How should we manage applications to best serve end customers? How can we use end-to-end visibility of application and service performance to end customers, anomaly detection for automated pattern discovery and prediction to improve quality of experience? How should we utilize …
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Income Beyond 1:1 Therapy Sessions with Dr. Alex Auerbach
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47:24
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Oftentimes, therapists have their sights set on private practice after grad school. But what about going beyond the 1:1 therapy sessions as a business opportunity? Dr. Alex Auerbach is a powerhouse in sports psychology. He has experience at both the college level with the University of Arizona and the professional level with the Toronto Raptors. He…
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Why Therapists Are Built for Business with Dr. Melvin Varghese
45:26
45:26
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Therapists are uniquely equipped for business because they value authenticity and relationships, which are foundational to both effective therapy and successful businesses. Dr. Melvin Varghese has a tremendous passion for not only his psychology practice but also helping other therapists build their own business through different streams of incomes…
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A show for therapists building their own businesses. Every therapy session holds a story, and every client brings a journey. But behind the scenes is a tale of entrepreneurship, where therapists navigate the winding road of building their own business. This is Heard Business School, hosted by Michael Fulwiler, where we sit down with private practic…
…
continue reading
1
VIAVI: The decomposable AI landscape. With Per Kangru and Takai Eddine Kennouche
1:06:50
1:06:50
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AI will change the way we operate telecom networks. But what’s the best way to get there? How should we introduce AI to get the benefits it promises but avoid duplication, conflicts among different AI models, and undesired outcomes? How do we know AI models will deliver what we expect? In this Sparring Partners, Per Kangru and Takai Eddine Kennouch…
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Will AI change how humans operate in telecoms? With Paul Patras and Azita Arvani
1:04:51
1:04:51
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Most of the time, we talk about how AI, ML and GenAI change the way we run and operate networks, enable automation, tame complexity, and improve efficiency. They also change the way we – the humans in telecoms – operate, the skills we need, and how we deal with AI-based platforms. This will require profound changes and our ability to meet the cultu…
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Intel: AI everywhere, from the edge to the cloud with Cristina Rodriguez
1:03:12
1:03:12
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AI-driven automation is going to change the way we run our networks end-to-end, from the access in the RAN all the way to the core, from the edge infrastructure to the cloud. To get there, we need the right silicon and platforms. Are we there yet? In this Sparring Partners, we talked with Cristina Rodriguez at Intel about the network transformation…
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Mavenir: The future network is open and autonomous. With Brandon Larson
1:01:21
1:01:21
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It is not coincidental that networks are evolving towards openness and automation at the same time. Openness brings flexibility and choice, but also increased complexity. Automation, aided by cloudification and AI, enables operators to manage complexity and benefit from the flexibility in the network. Together, openness and automation change the wa…
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Fujitsu: How AI, ML and GenAI can increase network efficiency today. With Blake Hlavaty
1:02:18
1:02:18
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Intelligent applications and generative AI will help operators increase the value of their already installed and new networks. By using network-specific knowledge, they can empower operators with trusted solutions that increase network efficiency. In this Sparring Partners with Blake Hlavaty, Director of Global Network Software Offers at Fujitsu, w…
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Tareq Amin, Aramco Digital: Driving innovation in the Middle East
1:00:59
1:00:59
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The Middle East is emerging as a hot area for digital transformation, driven by R&D funding, limited resistance from legacy infrastructure and organizational culture, and a desire to get a more prominent role in the global market. Tareq Amin, CEO at Aramco Digital, was our Sparring Partner and talked about his recent move from Japan, where he was t…
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VIAVI: GenAI: Network autonomy or network automation? With Anbu Ganesh
1:01:08
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There is much talk about how GenAI will change how we operate and automate telco networks, but there is also much uncertainty about GenAI’s potential, challenges, opportunities and adoption models. We talked with Anbu Ganesh, Business Director of Innovation & Business Development at VIAVI, to get the insider’s view on what GenAI has started to deli…
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Mavenir, Rakuten, Nokia: Vendor perspectives on open RAN
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Recent announcements by AT&T, 1&1 and Deutsche Telekom indicate an inflection point in the readiness for open RAN commercial deployments, but also an emerging new approach in vendor selection. In this Sparring Partners, I talked to John Baker at Mavenir, Geoff Hollingworth at Rakuten Symphony and Aji Ed at Nokia about how vendors approach disaggreg…
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Keysight: Getting open RAN up and running. With Kalyan Sundhar
1:01:32
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Operators are getting ready to deploy open RAN in commercial, live networks. Each operator is defining its strategy and flavor of open RAN, its pace, and its vendor ecosystem. Yet, they all need to ensure that the open RAN architecture and topology they choose work as expected. Are the equipment, the software, the platforms and the applications int…
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VIAVI: Automation at an inflection point: Are you ready to go? With Per Kangru
1:01:31
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Automation is at an inflection point. It is no longer a future aspiration, it is something that operators have started to implement, both in their new and legacy networks. They see the opportunity for cost savings and increased efficiency, but also the risks and challenges automation brings. In this Sparring Partners, Per Kangru at VIAVI shares how…
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Bell Canada: How will RIC make open RAN more efficient? With Simona Marinova
1:01:56
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RIC promises to make open RAN (and traditional RAN too) more efficient. But when? Are we ready to deploy RIC? And what RIC functionality is available now and what should we expect over the next few years? How dependent are open RAN deployments on RIC? In this Sparring Partners, Simona Marinova at Bell Canada and Monica Paolini at Senza Fili gave an…
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Getting RIS off the ground with AI and ML. With Melike Erol-Kantarci at the University of Ottawa
1:01:26
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Reconfigurable intelligent surfaces (RISs) open the way to one of the most fascinating technological advances: passive transmission. RIS turns reflection from a source of interference to an entirely new way to transmit the wireless signal that is well suited to the dense, high-traffic, high-obstruction areas where the need for capacity is the highe…
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What’s the best way to share the 6 GHz spectrum? With Pasquale Cataldi
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The 6GHz band has become prime estate: a large amount of spectrum that can be safely shared with incumbents and used for indoor connectivity and densification in high-traffic areas. Understandably, everybody wants to use it and protect their access to it: mobile operators, other service providers, enterprises, public entities, and everybody in thei…
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Open RAN: The path to 6G. With Ravi Sinha, O-RAN ALLIANCE
1:03:17
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We are still in the 5G and 5G Advanced phase, but it is good to take a peek at where 6G may take us in the evolution towards an open RAN – and possibly beyond what we now call Open RAN. In this Sparring Partner, I talked with Ravi Sinha at O-RAN ALLIANCE about multiple RAN evolution paths from 5G/5G-A to 6G that will open the RAN beyond the frontha…
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Is Wi-Fi more energy efficient than 5G? With Claus Hetting at Wi-Fi NOW
1:01:10
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We had many Sparring Partners on energy efficiency in wireless, but none was on Wi-Fi. This is a glaring omission since Wi-Fi accounts for the majority of wireless traffic – in most countries, it hovers at around 80% of wireless traffic. Yet, there is much less data (and debate) on Wi-Fi energy efficiency than on 5G or LTE – and there are reasons f…
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