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Ralph Peterson is the owner and operator of a management development company that specializes in building Five-Star leadership teams within the long-term care industry. He lives in NYC, is a retired U.S. Marine and an avid marathoner. He recently earned the title of Iron Man. LinkedIn Facebook Youtube Twitter Website Links to Books: Congrats! Now G…
 
Charles Turner, founder and CEO of Kare, discusses how planned continuation bias applies to senior housing. We're talking about the unconscious cognitive bias to continue with your original plan in spite of changing conditions. Contact Charles. Tune in each Wednesday for a new episode of the Contributor Wednesday series! Visit our website for more …
 
Brian Jurukta, President of NIC, discusses the Fall NIC Essential Virtual Experience and what attendees can expect from the platform. The conference will include new features plus a revised number of sessions that are shorter in length to keep the attention of those that are attending as well as create a simple way to fit in multiple sessions. Regi…
 
Meredith Mills, COO of Country Meadows Retirement Communities, discusses the Medicare Innovation Center and its impact on senior living. Contact Meredith. Tune in each Wednesday for a new episode of the Contributor Wednesday series! Visit our website for more episodes, our tour dates and information at BTGvoice.com Powered by supporting partners On…
 
At 12 years old, a job as a paperboy opened his heart to aging adults. Just four years later, Doug Leidig served as a nursing aid which solidified a passion for the senior living industry. As CEO of Asbury Communities, he uses the LEAD initiative to collaborate and create better opportunities for teams, residents and families. 1:30: Job as paperboy…
 
James Lee discusses "A Players or A Positions" and the importance of beginning to think differently about every senior living organization's strive to have the best talent in the industry. No one can have the best talent in every position. We are all focused on "A-Players" but may be missing the pre-work of first determining "A-Positions." We talk …
 
Tom Frey: A hero. The New York Police Detective began his 9/11 shift like any other day. Due to inhaling dust and debris at Ground Zero, he acquired cancer and, eventually, Pulmonary Fibrosis. He is now an advocate for the PF Foundation and speaks nationally about his service to this country. Pulmonary Fibrosis September marks Pulmonary Fibrosis Aw…
 
Traci Bild, CEO of Bild & Co., discusses the process of transitioning from in person to remote selling - the future of seniors housing is here! Zero Lost Revenue Days Tune in each Wednesday for a new episode of the Contributor Wednesday series! Visit our website for more episodes, our tour dates and information at BTGvoice.com Powered by supporting…
 
Donna Moore’s father encouraged her to launch her own business which led to a 14-year career consulting for corporate America, but a desire to be a COO opened up an offer to serve with Isakson Living. Donna shares about her experience living in a tent for 75 days at a community with residents and team members amid the pandemic lock in. 1:15: Donna’…
 
Charles Turner, founder and CEO of Kare, discusses the importance of culture. No room for phony love on senior housing teams. Contact Charles. Tune in each Wednesday for a new episode of the Contributor Wednesday series! Visit our website for more episodes, our tour dates and information at BTGvoice.com Powered by supporting partners OneDay, Solini…
 
Senior healthcare motivational speaker, Jerald Cosey is the ED of Greenwood Meadows, a 166-bed SNF where he found a passion for empowering teams, residents and families. In this episode, Jerald discusses his experience volunteering in a nursing home before going through a health crisis when he decided to serve God by serving the senior citizens of …
 
Meredith Mills, COO of Country Meadows Retirement Communities, discusses the misconceptions about COVID-19 and the importance of education. Senior Living U resources available here. Contact Meredith. Tune in each Wednesday for a new episode of the Contributor Wednesday series! Visit our website for more episodes, our tour dates and information at B…
 
Kathy Parry is a recognized authority in personal energy, productivity, and resilience as she is a keynote speaker, trainer and author of The Rubber Band Resilient Leader. She is the caregiver for her daughter and has a passion for those serving seniors. She explains the necessity of personal productivity and resilience as industry leaders are bein…
 
James Lee discusses the Virtue of Optimistic Leaders. Tune in each Wednesday for a new episode of the Contributor Wednesday series! Visit our website for more episodes, our tour dates and information at BTGvoice.com Powered by supporting partners Solinity and The Bridge Group Construction YouTube Instagram Facebook Twitter LinkedIn…
 
David Hopkins understands first hand the importance of culture, teamwork and perseverance within and outside the walls of a community. He is a keynote speaker and leader in the industry serving as an Associate Executive Director at LCS. 2:00: Disney to Senior Living 4:30: Rediscovering the Magic of You 12:00: Don’t forget your why 15:00: Exceeding …
 
Traci Bild, CEO of Bild & Co., shares how to navigate the unexpected in seniors housing real estate investing and operations. Zero Lost Revenue Days Tune in each Wednesday for a new episode of the Contributor Wednesday series! Visit our website for more episodes, our tour dates and information at BTGvoice.com Powered by supporting partners OneDay, …
 
Susan Hebbel is the founder of Bridge the Generations which connects professional artists and senior citizens through artists’ residencies, virtual concerts and intimate storytelling experiences. Susan shares about a solo cross-country road trip that sparked the idea and the power of giving back to aging adults. Bringing the joy of music to all gen…
 
It's the TENTH Contributor Wednesday show! To celebrate, BTG hosts and founders Josh Crisp and Lucas McCurdy takeover the series to recap the contributors and showcase the success of these shows. Contact Josh Crisp and Lucas McCurdy. Tune in each Wednesday for a new episode of the Contributor Wednesday series! Visit our website for more episodes, o…
 
Principal and senior living practice leader at Meyer Architecture + Interiors, Shannon Remaley, discusses practical changes that the senior housing industry has recognized and adapting to during the pandemic. She shares her approach on wellness and holistic design. Meyer Readiness Design study 5:30: Educating the public about senior living 7:00: CO…
 
Charles Turner, founder and CEO of Kare, challenges industry leaders to find the All Star Champion for your team, like Tim Duncan is to the NBA. Plus, he provides the number one interview question to ask candidates. Contact Charles. Tune in each Wednesday for a new episode of the Contributor Wednesday series! Visit our website for more episodes, ou…
 
Rich Lerner is a partner in Housing and Healthcare Finance (HHC), the nation's leading FHA lender to the multifamily and senior housing sector. He discusses the senior housing market and impact of COVID on hospitals and skilled nursing. 5:10: Market updates 10:50: Occupancy explained during COVID 19:25: Shine a light on healthcare, frontline worker…
 
Meredith Mills, COO of Country Meadows Retirement Communities, discusses the silver lining to the Coronavirus pandemic in that telehealth has advanced at lightening speed. The need to provide care outside of senior living's typical acute and emergency setting has made the industry think differently about solutions. Contact Meredith. Tune in each We…
 
Advisor, speaker, author, and radio host Phyllis Ayman has dedicated her life to aging and longevity and is a voice of elder care advocacy. Senior Connections Matter: https://www.gofundme.com/f/senior-connections-matter Connect with Phyllis: LinkedIn Facebook Twitter 1:20: Lessons in TV production 2:30: Importance of intergenerational 5:00: Changin…
 
James Lee discusses Learning and Development (L&D) in this episode. The six-part series is meant to be chapters of one long story - to do the meaningful work of advancing organizational culture in our organizations, we must learn the components of culture. James believes that L&D is the most meaningful competitive advantage in senior living. If you…
 
Entrepreneur, author and speaker Dale Dupree challenges us to rise up against the status quo of the sales world. He shares about his heartfelt journey to launching The Sales Rebellion which is making a wave in a variety of industries. 7:45 - Divinity from a failed suicide attempt leads Dale to be intentional 16:00 - Father impacts experiences 19:00…
 
Traci Bild, CEO of Bild & Co., provides 5 steps to transform your communication in a sales and marketing role. Zero Lost Revenue Days Tune in each Wednesday for a new episode of the Contributor Wednesday series! Visit our website for more episodes, our tour dates and information at BTGvoice.com Powered by supporting partners OneDay, TIS, Solinity, …
 
James Carbary is the founder of Sweet Fish Media and also serves as the Executive Producer. He discusses personal and corporate branding and how digital content is imperative to building and sustaining a strong brand. James is a contributor for Entrepreneur & Business Insider, and an author of Content-Based Networking: How to Instantly Connect With…
 
Charles Turner, founder and CEO of Kare, explores the idea of innovation in the senior living industry. He takes a deep dive into the limitations and opportunities surrounding innovation. Tune in each Wednesday for a new episode of the Contributor Wednesday series! Visit our website for more episodes, our tour dates and information at BTGvoice.com …
 
Kimberly Varley, Senior Corporate Recruiter at Retirement Center Management, shares her journey of bringing a hospitality mindset to senior living as she focuses on recruitment of new professionals into the industry. Visit our website for more episodes, our tour dates and information at BTGvoice.com Powered by supporting partners OneDay, TIS, Solin…
 
Meredith Mills, COO of Country Meadows Retirement Communities, shares how a personal trip to the ER opened her eyes to the dignity that older adults deserve as they transition to senior living. She opens the conversation surrounding care provided by the healthcare system and how it is impacting aging adults. Tune in each Wednesday for a new episode…
 
Alexis Perkins is the Founder and Creative Director of Chair One Fitness which was sparked by a conjunction of her close relationship with her grandmother and teaching fitness to seniors for years. Alexis encourages community leaders to get creative in the midst of social distancing and help residents exercise while having fun. 1:10: Alexis’ backgr…
 
James Lee discusses leadership and culture in serving seniors through the work of organizational psychology. In this episode, James takes us on a deep dive of organizational behaviors and the correlation culture has to a successful senior living community. Tune in each Wednesday for a new episode of the Contributor Wednesday series! Visit our websi…
 
Scott Collins is the CEO of Link-age and provides insight into the importance of market research and hospitality for senior living residents through strategic group purchasing and market intelligence. This show was recorded at the NIC Spring Conference 2020. 1:15: Scott’s background 3:30: Link-age current focuses 8:15: Examples of innovation 10:00:…
 
Traci Bild, CEO of Bild & Co., begins the Contributor Wednesday series on Bridge the Gap network. In this deep dive, Traci will equip us with a different way of thinking about sales and marketing in the midst of COVID and how executives need to respond to exceed their goals in seniors housing and care in a post-COVID world. Revenue Growth Calulator…
 
Jeremiah Swain is a Masters Student at Cornell University, studying Management and Hospitality. His grandmother influenced his future career and Jeremiah wants to help change the perception and stereotypes of senior living. This episode was recorded at the NIC Spring Conference in March 2020. 2:30: Jeremiah’s background 6:00: Jeremiah’s program at …
 
Contributor Wednesday Ep. 1: New Series Announced with Josh Crisp & Lucas McCurdy Hosts of Contributor Wednesday: Traci Bild, Sales & Marketing James Lee, Leadership & Culture Meredith Mills, Healthcare & Policy Charles Turner, Innovations in Senior Care Visit our website for more episodes, our tour dates and information at BTGvoice.com Powered by …
 
Bridge the Gap loyal listener turned podcast contributor, Meredith Mills shares how a family business is her way of life. 1:30: Background of Country Meadows 4:40: Adapting in the senior living industry 8:45: Retention and recruitment 10:30: Senior living education 11:50: Communicating across a community 18:00: Country Meadows unique workforce Visi…
 
Entrepreneur Steve Kennedy of VIUM Capital shares how an internship pointed him to senior housing, walking the journey of caring for his father who is facing Alzheimer’s and new financing questions post-COVID. 1:40: Steve’s background in senior living 5:00: A new platform during COVID-19 7:50: The silver lining of COVID-19 11:30: Prospective projec…
 
Barbara Conn is the CEO of Morrison Living, a division of Compass Group, the largest contract foodservice company in the world. Barbara has worked under the Compass Group umbrella for almost 20 years serving in various roles at TouchPoint, Foodbuy and Morrison Living. On this episode, Barbara discusses shifts in dining during the pandemic, how tech…
 
Plane crash survivor and senior living deal maker Steve Blazejewski joins BTG for a conversation recorded in January and an additional recap of how COVID-19 is shaping real estate and capital. 1:18: Market updates 13:00: Plane crash to Anderson Cooper 16:00: Background & training to senior living 18:00: Shift in senior living 20:30: Repositioning a…
 
Lori Alford of Avanti Senior Living discusses tough leadership lessons learned during crisis, how her teams have rallied, and a recent legal victory for her team, residents and families. 1:16 Culture is stronger 9:40 Tough leadership lessons 11:30 Court case 20:40 Back to business Visit our website for more episodes, our tour dates and information …
 
BTG COVID-19 Ep. 22: Best Practices: Dining, Nutrition and Wellness with Erin Van Valkenburgh of Morrison Living. This series is designed to provide resources, share the love stories and encourage those who are overseeing the care of aging adults during the COVID-19 pandemic. We believe in you! For more information about the podcast and Coronavirus…
 
Chef Joe Abuso of Recipes & Rotations provides nutrition and recipe tips. 2:00: Background & Recipes and Rotations 6:45: Solutions for common senior living food problems 11:40: Combining fine dining with affordability 13:45: From processed foods to natural foods 16:30: Listen to residents 21:00: Baby boomers will want more Visit our website for mor…
 
BTG COVID-19 Ep. 21: Consumer-Sentiment Data Results with Brian Wynne Pt. 2 View the newest COVID19 NRC Health study here & Infogram here. This series is designed to provide resources, share the love stories and encourage those who are overseeing the care of aging adults during the COVID-19 pandemic. We believe in you! For more information about th…
 
BTG COVID-19 Ep. 20: What If Senior Living Communities Partnered with Hotels? Discussion with Grant Warner of D2 Architecture. View "What If... Senior Living Communities Partnered with Hotels? COVID19 Response Ideas" here. This series is designed to provide resources, share the love stories and encourage those who are overseeing the care of aging a…
 
BTG COVID-19 Ep. 19: HKS Report: How to Turn Hotels Into Hospitals with Stan Shelton View the full report here. This series is designed to provide resources, share the love stories and encourage those who are overseeing the care of aging adults during the COVID-19 pandemic. We believe in you! For more information about the podcast and Coronavirus r…
 
CEO and Co-Founder of English Meadows Senior Living Communities, Mike Williams shares the lessons learned from a COVID-19 effected community. 2:00: COVID-19 at English Meadows Senior Living 8:00: Responding to COVID-19 12:20: The first case 15:40: Exceptional caregiving during COVID-19 19:10: Travelling heroes 20:20: Healthcare caregivers in hotels…
 
BTG COVID-19 Ep. 18: Resident Engagement & Meaningful Change with Dementia Care Expert Ellen Belk This series is designed to provide resources, share the love stories and encourage those who are overseeing the care of aging adults during the COVID-19 pandemic. We believe in you! For more information about the podcast and Coronavirus resources, visi…
 
BTG COVID-19 Ep. 17: Why Overcommunicating Should Be a Top Operational Goal with Austin Steele This series is designed to provide resources, share the love stories and encourage those who are overseeing the care of aging adults during the COVID-19 pandemic. We believe in you! = For more information about the podcast and Coronavirus resources, visit…
 
BTG COVID-19 Ep. 16: The Importance of Feedback Data During a Pandemic with NRC Health This series is designed to provide resources, share the love stories and encourage those who are overseeing the care of aging adults during the COVID-19 pandemic. We believe in you! For more information about the podcast and Coronavirus resources, visit BTGvoice.…
 
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