show episodes
 
Mirko Kloppenburg from NewProcessLab.com shares all the learnings and insights of his journey to rethink processes so that you can apply industry-proven BPM tools, methods, and best practices to manage, improve, and innovate your processes. Learn how to use the human-centric New Process approach - a symbiosis of New Work and Business Process Management - to push your business process or even the Management System of your organization to the next level and to inspire people for processes. Mir ...
 
This show is about Enterprise Architecture and Business Process Management, and how you can set up your practice to get the most out of it. It is for newbies who just get started with these topics, organizations who want to improve their EA/BPM groups (and the value that they get from it), as well as practitioners who want to get a different perspective and care about the discipline. Learn more about the show and read articles about EA and BPM on www.whatsyourbaseline.com.
 
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show series
 
#019: In this episode, I’m speaking with Vincent Fischer from Modell Aachen GmbH about Q.wiki. Q.wiki is the next tool I am exploring on my journey to find a human-centric BPM tool. – And Q.wiki has some very interesting features we are going to talk about in the episode. One of them is the Viking which I really like! Today's Guest Vincent Fischer …
 
Welcome to another episode of our podcast. Today we are talking about what to do before, during, and after process discovery and design sessions. In this episode of the podcast we are talking about: Before the session - Identify what to change/purpose - Identify who to invite - Create strategic alignment - What to prepare During the session - How t…
 
#016: In this episode, I'm speaking with Christoph Bünker from Lufthansa Technik Logistik Services. Christoph is not only a Process Architect himself, he actually leads an entire team of eight Process Architects. Christoph has a long-lasting experience in this area and he is probably the most experienced Process Architect I know of. When I am talki…
 
#017: In this episode, I'm speaking with Rolf-Dieter Proch and Jobst von Heintze from aiio GmbH to learn more about the tool aiio and to find out if aiio is a human-centric BPM tool. PS: You will find the video with the two use cases in the show notes on my website, see link below. 😊 Today's Guests Rolf-Dieter Proch Rolf his head of sales at aiio. …
 
Being the reasonable adult seems to be the parallel topic of this week's episode - even though the main topic is process automation. We were just so excited in our conversation that we got carried away In this episode of the What's Your Baseline podcast we speak with Bernd Rücker. He is a software developer at heart who has been innovating process …
 
#016: In this episode, I’m speaking with Jasmin Karatas to learn more about how gamification can be applied to inspire people for processes. I learned from Jasmin that gamification has a lot to do with processes and I see a huge potential in using gamifications for example for process trainings to get people excited about processes. Jasmin explains…
 
A few weeks ago (in Episode 30) we spoke about how to select your process mining tool. And the conversation was so good, that we totally overran our planned time of an hour. But instead of leaving our thoughts about use cases for process mining, that are currently not implemented in standard process mining tools, we decided to use them as a What's …
 
#015: In this episode, I'm speaking with Caspar Jans and J-M Erlendson form Software AG to learn more about the tool ARIS. My last usage of ARIS was more than 10 years ago and I was really surprised about all the improvements of the tool. So join me and explore how ARIS supports you to rethink processes. Today's Guests Caspar Jans Caspar is Senior …
 
We talk (a lot) about technology and processes here on the podcast. But what about the human side of Business Process Management? Do we just forget them and aim for the desired outcome no matter what? No, we don't ... In this episode of the What's Your Baseline podcast we speak with Mirko Kloppenburg, who started his own company and project "New Pr…
 
#014: In this episode, I will not only share my own experiences. I’m bringing the experiences of the whole New Process Community with me. So today, I would like to share with you 14 Top Tips for Process Modelers from experts of the New Process Community. You’ll find all the links to the experts on the website of the episode: http://www.NewProcessLa…
 
Even given the fact that we are living in the 21st century, it is interesting to see that the percentage of women who studied technology or worked in the process industry actually decreased over time. Which is a sad state of affairs. So the question now is, how we -as an industry- can add more diversity and pick the brain pool of intelligent female…
 
#013: In this episode, I’m speaking with Craig J Willis about the tool Skore developed by his company Skore Labs. I’m very happy that Craig has accepted this challenge to tell us more about Skore in the podcast. We talk about the underlying philosophy and Craig explains how to model and find processes in Skore. We explore Skore’s contribution to re…
 
#012: In this episode, I'm speaking with Bernd Ruecker about BPM tools to kick off the interview series with BPM tool vendors to find a human-centric BPM tool. It is going to be an extraordinary conversation with Bernd because Camunda is not really what I am looking for when searching for a human-centric BPM tool. - But the conversation was eye-ope…
 
Updating the "plumbing" is not sexy. Looking at measures being put in place to avoid the worst case or deal with it when it happens is not fancy. Educating people and reminding them on being alert is exhausting. However, the topic of Security and Security Architecture is one of the most important things to do, now that we outgrow the industrial age…
 
#011: In this episode, I’m speaking with Ole Tillmann about how to pitch your process. You will learn about the secret ingredients of a perfect pitch and how to create one. You will learn how to pitch your process to top management and Ole is going to provide a lot of insights into a big case on how to inspire people for processes. – Everything nic…
 
Welcome to another episode of our podcast. Today we are talking about how to choose a process mining tool, to close the loop to the "How to select an architecture tool" episode (link in the full show notes on whatsyourbaseline.com/episode30). In this episode of the podcast we are talking about: • What are process mining tools and how they are diffe…
 
#010: In this episode, I'm speaking with Miikka Leinonen about how to build a community and we are transferring his experience to processes to learn how to build a process community. - A community of all the people working in a specific business process. I became aware of his work on LinkedIn, where he is publishing valuable impulses on community b…
 
It is interesting to see how a "fringe idea" became mainstream within just a few years and everyone of us is using the outcome of it in our daily lives (mostly without knowing it - or have you thought what runs your car radio or the datacenter of your preferred search engine?). But another aspect that still has to gain traction of the Open Source m…
 
#009: In this episode, I share with you my three pieces of advice on how to push your BPM ahead. In all the years I’ve been driving BPM at the Lufthansa Group, we’ve always come up with questions where we didn’t know how to move forward. In some cases, the issue was the standardization of processes, in others the definition of the role of the proce…
 
A few months ago we had an initial look at how to manage and implement change in our conversation with Caspar Jans (in Episode 16) and we are continuing that series with an excellent conversation with Wings Liang about Quality Excellence and how organizations need to "shift left" and can gain competitive advantage by changing their perspective. Win…
 
#008: In this episode, I'm interviewing Prof. Dr. Daniel Beimborn from University of Bamberg to explore how to get to the cutting edge of BPM. I have been working with Daniel on several research projects since 2009 and I really appreciate his experience. He shares his thoughts on the top BPM research topics as well as on his own research topics in …
 
Growing your practice is on every leader's mind. The way to do this is to have an eye on the definition and the development of the maturity of your organization. In this episode of the podcast we are talking about: What is maturity and which three areas you should focus on (content, governance, adoption) Assessment of capabilities (5 big buckets) W…
 
#007: In this episode, I’m defining the requirements for a human-centric BPM tool. – A tool that supports the New Process approach and inspires people for processes. Is that realistic?! Let’s find out! I’m deep diving into my requirements and explain my ideas along the New Process Principles. Be curious and find out what such a tool might look like…
 
One of the biggest problems of architecture groups was (is?) that they are doing good work, but that will not be recognized by others. One of the causes for that is that their repository and artifacts have almost no visibility outside of their group. To mitigate this situation, we are speaking with Laurie Kelly about how to communicate the value of…
 
We're back! Welcome to Season 3 of the What’s Your Baseline podcast. A big thank you for more than 7500 downloads… so far! That’s awesome, and I am so excited for this new season of incredible content! My name is Roland Woldt. And I am J-M Erlendson. This season we’re continuing our deep dive into three areas relevant to architecture and process ma…
 
#006: In this episode, I'm interviewing Michael Bögle from Lufthansa Technik. Michael has more than 20 years of experience in building, introducing, managing and innovating a process-oriented integrated management system in one of the most mature companies with regards to BPM I have ever seen. Michael was part of the initial project management team…
 
#005: In this episode, we take a deep dive into the topic of Process Purpose. I share examples and present a tool on how you can develop a Process Purpose Statement for your own process to take it to the next level. I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss…
 
We made it - 25 long form episodes of the podcast (and 7 "Shorts" as well). By popular demand - and because our statistics shows it - we are having "(Another) Ten Things I've Learned" episode. This time we are talking about three major areas: How to measure your architecture and improvement programs 1. Architecture / BPM is not about the topics at …
 
People. For better or worse a lot of the topics in EA and BPM center around people. These are the reasons why we do things (customers who pay for our goods and services), who does the work (employees and partners), or why processes and architectures even exist in the first place. In this What's Your Baseline Shorts, we are talking about process emp…
 
#004: In this episode, I am interviewing the New Work expert Benjamin Rolff on how to apply new work ideas to rethink processes. He will tell us more about his interpretation of the term New Work and his New Performance approach. He shares practical examples and tipps on how to apply New Process to inspire people for processes and he deep dives wit…
 
Task Mining and RPA are things that are often overlooked when looking at Process Mining. This can leave a big hole in the discovered process and therefore create an incomplete analysis result. In today's podcast we are speaking with Kevin Scully and Ziv Ilan from Nintex Kryon about Task Mining, what results you can expect from it, and how those can…
 
#003: After learning about the New Process Principles in the previous episode, the big question is how to bring New Process to life. And this is exactly what I am going to answer in this episode. I will explain to you how to apply the New Process Life Cycle and its New Process Role Concept to bring New Process into reality. To learn more about the …
 
#002: In this episode I provide an overview of what New Process is all about. After a brief introduction of myself, we dive into the development of New Process as a symbiosis of New Work and Business Process Management (BPM) and I am going to introduce the New Process Principles to you. To learn more about the New Process Principles, head over to: …
 
Everyone wants to consume and understand large amounts of data. But how do you plan, design, and implement a good dashboard? In this What's Your Baseline Shorts, J-M and Roland walk you through the process and the considerations at each step, so that the next time you create a dashboard (for example as part of your Process Mining analysis) it will …
 
#001: Mirko Kloppenburg introduces the New Process Podcast and provides an overview of what to expect: All the tools, methods, and best practices to rethink your processes and push it to the next level! I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it! If you'd…
 
Welcome to another episode of our podcast. Today's topic is about creating a formal business case as part of the change process. Creating a business case document can be a challenge for someone who has not done that before, and one might think that this is a single-person activity. Nothing could be further from the truth - in our experience, a good…
 
Process Mining is THE hot technology in our industry these days. But how do you get involved in it, and which skills do you need to bring to the table? In this Shorts we are talking about: What is Process Mining? How is a Process Mining project different from a "regular BPM project"? What skills and knowledge do you need? Where to go next? Please r…
 
Selecting the right team members is not an easy situation - especially when you are a small or medium-sized organization that cannot hire as freely as they might want. In today's episode we are talking about how to plan for staffing and select the right people for your architecture/transformation teams with our guest, Ansgar Bittermann. Our topic t…
 
One part of the buying process is a POC/POV (Proof of Concept/Proof of Value). If done right, those require a significant effort from both parties - buyers and sellers - so you want to make the best out of this situation and not waste everybody's time. In this Shorts we are talking about: What is a POC/POV and where does it fit into the buying cycl…
 
The topic "Process" seems to have a renaissance these days. A lot of younger folks are deciding to work in this industry, and a not so small part of this might be caused by the exciting new technology of Process Mining, which seems to be natural for people who grew up with technology in all areas of their life. In today's podcast we are speaking wi…
 
The topic of this What's Your Baseline Shorts podcast is Process Simulation and why you should not have this in your Process Mining tool, but rather as part of your design platform. We speak about these topics: Why simulation? What do you need for simulation What are the outcomes of a simulation What are the different types of simulation? Please re…
 
Sometimes things in business kill the best podcast publishing schedule. Today's guest, James Dening, the CEO of Minit, has sold the firm to Microsoft on March 31. Nevertheless this interview with him is very insightful regarding his way to becoming the CEO, process mining as a discipline, as well as the process mining market compared to the last "h…
 
The topic of this second "Shorts" podcast episode is "Capabilities". We spoke about this in Episode 2 "Why EA and BPM?", but received some feedback that we should dig deeper into this topic. So here it is :-) The high-level topics of this episode are: What is the difference between a capability and a process? How do capabilities fit into architectu…
 
Analysts are the mystical wizards of the tech industry. Their reports and analysis results shape markets and sometimes also the fates of organizations that play in that market. Therefore, many organizations want to control access to analysts and a lot of questions are unanswered, leaving behind confused people. But we are here to change this, by ha…
 
This is the first episode of the What's Your Baseline Shorts series. We are talking about the topic of process notations, especially if you should choose the BPMN or the EPC notation. High-level topics include: What are EPC and BPMN? A bit of history Specialties of each notation, and difficulties that might arise Data exchange with BPMN External st…
 
Welcome to What’s Your Baseline “Shorts”! In this series, we’re distilling down our usual long-form content from the hour-long What’s Your Baseline podcast into a more concentrated and visual form (that’s right... you get to see our faces! At least on Spotify and on YouTube). But most importantly, these "Shorts" are brief focused discussions about …
 
Another episode of the podcast, and we are having a very interesting and entertaining conversation with Jason Jovanis about working with recruiters - either as a candidate, or as an organization who is looking for new talent. Jason came to his job after 20+ years as a sales leader, who in 2018 had the crazy idea to quit the VP of Sales job and star…
 
Welcome to another episode of our podcast. Today's topic is organizational change management, which is the counterpart to the previous episode of "Management of Change" where we spoke with Caspar Jans. This episode covers the "people side" of changes that are planned in your architecture and implementation projects, and we are covering the why, org…
 
Managing change is hard - either managing organizational change or managing changes in the technology or architecture. In this episode of the podcast we are talking with Caspar Jans from Software AG about the latter and how to implement and operate a program to manage change. Caspar is a high-energy, fast learning and broad-skilled professional (BP…
 
Setting up a strategic process consulting practice or firm in our industry is not easy. On the one hand side you have the large system integrators/Big 4 companies, and on the other side you have the tool vendors helping setting up internal practices and capabilities. Finding your niche in that setup and build a sustainable business is a challenge. …
 
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