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Destination On The Left is a travel and tourism industry podcast hosted by Travel Alliance Partnership. Each episode explores successful collaborations, creative marketing ideas and best practices for both consumer and travel trade marketing programs. Interviews are a mix of Destination Marketers, Industry Leaders, Consultants and businesses in the industry.
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eCom Logistics Podcast

Fulfillment IQ, Ninaad Acharya, Dan Coll

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Get the inside perspective on how successful supply chain technology companies and e-commerce fulfillment providers win in today's competitive landscape. eCom Logistics Podcast gives you insights from the top leaders and experts to get you the answers to your most pressing supply chain issues.
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show series
 
Join hosts Harshida and Ninaad as they dive into the future of last-mile logistics with Nicole Mazza, Founder & Chief Commercial Officer at Relay Technologies. Nicole, a trailblazer in urban delivery, shares how Relay is transforming the last-mile into the last 100 meters—leveraging hyperlocal pit stops to improve efficiency, reduce costs, and supp…
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On this episode of Destination on the Left, I talk with Stacy Ritter, President and CEO of Visit Lauderdale, about the importance of serving your community and residents first. We discuss how she approached the realities of the cultural divisions in her state and how her organization has helped her community stay true to who they are and share that…
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On this episode of Destination on the Left, I talk with Graeme Labe, Managing Partner and Chief Design Officer at Luxury Frontiers. He discusses how his immersive design firm got started and has gained traction since 2020 as people are seeking more meaningful experiences. Graeme redefines the meaning of luxury travel, explaining that genuine experi…
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Episode Summary Join host Harshida as she sits down with Aaron Wilcox, COO of Luminess, to discuss the company’s remarkable transition from a TV-first business to a digital-first powerhouse. Aaron shares firsthand insights on how Luminess overhauled its logistics, adopted cutting-edge technology, and formed key 3PL partnerships to compete in the fa…
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On this episode of Destination on the Left, I talk with Andy Clinton, CEO of Visit York County. He discusses why youth sports tourism is so important to his community and how reaching out to other successful destinations for inspiration has helped them build their visitor numbers. Andy also shares the details of the innovative strategies that Visit…
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What You’ll Learn Curating World-Class Content: How Manifest Vegas designs an agenda tailored to supply chain leaders' needs. Balancing Innovation & Practicality: Ensuring valuable insights while avoiding product pitches. Lessons from Startups: What established logistics players can learn from agile newcomers. Future of Manifest: How the event is e…
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On this episode of Destination on the Left, I talk with Arturo Gaona, Chief Partnership Officer at Wheel the World. Arturo shares how Wheel the World started with one vision in mind and evolved into a solution for helping visitors of all abilities know what to expect when planning their travels. He shares how Wheel the World collaborates with DMOs …
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What You’ll Learn Data-Driven Decisions: How to transform raw data into actionable insights for customer success. Sustainability in Action: Prologis’ science-based goals and their roadmap to net-zero emissions. Talent Management: Strategies for attracting, retaining, and empowering top-tier logistics professionals. Future-Proofing with Innovation: …
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On this episode of Destination on the Left, I talk with Nikita France, Founder of Travel Agent Collective, who shares her story of how she helps travel agents build their businesses by building their personal brand. She offers great actionable advice on how to stand out on social media so you can build authority, confidence, and trust with potentia…
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On this episode of Destination on the Left, I talk with Brian Applegarth, founding chair of the Cannabis Travel Association International and owner of Applegarth Strategies, about the burgeoning interest in cannabis tourism. He describes the four archetypes of this growing target market, and we discuss how destinations should think about their cann…
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This week, we’re sharing more insights from travel experts at the NTA Travel Exchange event in Huntsville, Alabama. You’ll hear how improving efficiency in tour operations can enhance customer satisfaction through digital tools and technology integration. We also discuss the impact of AI on tourism and the importance of strategic partnerships in ou…
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Welcome to the first of a two-part series from NTA, where we dive into tour and travel trends, partnerships, and challenges shaping the industry. In our conversations, we explore the rise of transformative travel, the international tourism rebound, and innovations in payment systems—all key trends driving the travel industry forward into 2025. In t…
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On this episode of Destination on the Left, I’m talking with eight industry professionals at OMCA Marketplace, held in Windsor, Ontario, Canada. These conversations emphasize the evolving nature of the travel industry driven by changes in traveler expectations, strategic international cooperation, and a strong focus on quality and convenience. In t…
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On this episode of Destination on the Left, I’m sharing the first of a two-part series from the OMCA Marketplace that was held in Windsor, Ontario, Canada. I know you’ll find the wisdom these eight influential industry professionals offer invaluable. We dig into the recent tour and travel trends, including cross-border travel and the importance of …
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Episode Summary Join Harshida in a thought-provoking discussion with Michael Mahoney, CEO of Misen, about navigating challenges in logistics and operations. From orchestrating a stunning turnaround post-bankruptcy to leveraging technology for operational efficiency, Michael shares actionable strategies for logistics leaders. Gain insights into opti…
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On this episode of Destination on the Left, I talk with three tourism industry leaders about the power of partnership and community engagement. Maureen Martin, Vice President of Partnerships and Community from Destination Madison, Bryan Kuebel, Senior Partnership Manager from Visit Milwaukee, and Greg LaDuca, Senior Vice President of Industry Relat…
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What You’ll Learn The Birth of Formula E: How Alberto turned a vision for an electric racing championship into reality. Sustainability at the Core: Strategies that make Formula E a global leader in carbon-neutral events. Tech Transfer: How innovations from Formula E are influencing everyday electric vehicles. Logistical Feats: Behind the scenes of …
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On this episode of Destination on the Left, I talk with Catherine Alonzo, CEO at Javelina and host of the How to Change the World Podcast. She shares why story and travel are two sides of the same coin and breaks down how we should approach stories when trying to make a change or social impact. We also discuss the stories we tell ourselves, the imp…
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Join hosts Harshida and Ninaad as they explore 3PL growth strategies with Peter Davis, VP and GM at WSI. Discover how WSI has growth 500% in four years without debt, using strategic acquisitions and a people-centered approach. This episode is packed with practical insights to help logistics leaders build resilient, adaptable operations while balanc…
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In this episode of Destination on the Left, I talk with Jill Peterson, Founder and Chief Growth Strategist at Clover Insights LLC. We discuss how to improve your mental fitness and build positive intelligence, and she explains the differences between your “survival brain” and your “sage brain.” Jill shares why improving your mental fitness leads to…
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On this episode of Destination on the Left, Jonathan Kletzel, the Travel, Transportation, and Logistics Sector Leader at PwC, shares insights from the recently released PwC Holiday Outlook. This report examines holiday spending across various consumer segments and industries. We focus on travel trends for the 2024 holiday season and discuss the dif…
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On this episode of Destination on the Left, I talk with Rosa Harris, Director of Tourism for the Cayman Islands, about the importance of being open, flexible, and courageous as a travel professional. We talk about knowing who you are as a destination, being true to your strengths, and why honoring history, culture, and people is a must for tourism …
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On this episode of Destination on the Left, I’m thrilled to dive into an inspiring conversation that perfectly embodies our brand promise—”impact through connection, community, and collaboration.” We’re exploring the transformative power of strategic planning and emotional connections in the travel and tourism industry with Colleen Onuffer, the Dir…
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Chris Sultemeier is an Operating Partner at NewRoad Capital Partners. Chris has over 30 years of experience in leadership and supply chain operations. Chris served as President & CEO of Walmart Transportation and EVP of Logistics at Walmart, where he was responsible for over-the-road trucking, global shipping and warehousing. In his time at Walmart…
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On this episode of Destination on the Left, I talk with Todd Read, Senior Tourism Manager at SoIN Tourism, who shares more about the importance of building relationships for professional growth. Todd discusses the challenges SoIN has faced and how they have overcome them by creating strong partnerships. We also talk about hosting a travel conferenc…
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ABOUT THE GUEST: Bill Gibson is a seasoned executive in the technology and supply chain industries. He earned his MBA from the University of Virginia's Darden School of Business and a Bachelor's degree from the University of Pennsylvania. Gibson’s career began in 1993 as an account executive at Manugistics, a leading supply chain software provider.…
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ABOUT THE GUEST: Bill Catania is a seasoned entrepreneur and the Founder and CEO of OneRail, an omni-channel fulfillment platform that connects businesses with a vast network of 12 million drivers, optimizing last-mile logistics. Bill's impressive career spans multiple industries, with a focus on leveraging technology to solve complex business prob…
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On this episode of Destination on the Left, I talk with Kristi Gole, EVP of Strategy at Global Hotel Alliance (GHA), about the importance of collaboration and how the alliance helps these hotels compete against the world’s largest brands. Kristi shares examples of brand partnerships that GHA’s loyalty program has allowed them to start with compleme…
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ABOUT THE GUEST: Ryan Kelly is the Vice President of Commercialization at FedEx, where he leads the company's e-commerce and digital strategies. With over 25 years of experience spanning investment banking, corporate strategy, and logistics, Ryan has helped shape the future of global supply chains. His work at FedEx focuses on developing innovative…
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On this episode of Destination on the Left, I talk with James R. Ferrara, Co-Founder & President of InteleTravel, about how the business navigated the pandemic, adapted to the shifting preferences of younger travelers, and strategically expanded their services. James also shares more about the company’s commitment to promoting mindful and sustainab…
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ABOUT THE GUEST: Mark Ang is the CEO and Co-Founder of GoBolt, a technology company building the largest sustainable supply chain network. GoBolt provides a planet positive approach to logistics. The company is committed to providing carbon-neutral deliveries, setting the bar for a more viable future. HIGHLIGHTS: [00:07:54] - EV Fleet Optimization:…
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Anna elaborates on how the integration of AI can be transformative for businesses in the travel industry. AI is another tool in your toolbox, and each tool, whether it’s a simple hammer or a sophisticated AI algorithm, has a particular purpose. The collaboration between humans and AI enables tour operators, DMOs, and travel agents to enhance and pe…
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ABOUT THE GUEST Jonathan Poma is the Co-founder and Executive Director of the Board of Loop, a leading returns management platform for Shopify merchants. With over 13 years of experience in e-commerce, Jonathan has a deep understanding of the complexities of returns and reverse logistics. Under his leadership, Loop facilitates 2.5 million returns m…
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ABOUT THE GUEST: Kyle Bertin is the co-founder and CEO of Two Boxes. Prior to founding Two Boxes in 2022, Kyle held senior roles at Outrider, Flexport, DeepScale (acquired by Tesla), and Deloitte. His extensive experience in logistics and strategy, combined with a passion for operational efficiency, has positioned Kyle as an innovator in the supply…
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On this episode of Destination on the Left, I talk with Liz Owens, Senior Vice President and General Manager of Vacations by Rail, who joins me to discuss the trends driving interest in rail experiences, such as slow travel, sustainability, and experiential travel. We also discuss the unique focus of Vacations by Rail, from escorted rail travel to …
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ABOUT THE GUEST Amena Ali is the CEO of Optoro, a leader in reverse logistics technology. With a career that spans over 25 years, she has held pivotal roles in companies like MCI, Bain & Company, and several software firms. At Optoro, Amena leads the charge in tackling the multi-billion-dollar returns problem, working with major retailers such as G…
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ABOUT THE GUESTS Amena Ali, CEO of Optoro, has 15+ years of experience in returns and reverse logistics. Optoro provides a complete returns management platform, helping major brands manage returns more efficiently, focusing on sustainability and circularity. Jonathan Poma, Co-founder and Executive Director of the Board of Loop, leads a platform tha…
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On this episode of Destination on the Left, Rob Holmes, Founder of GLP Films shares his experience and insights on sustainable tourism. We discuss how you can impact sustainability through storytelling, and Rob shares several components of storytelling and why it must focus on people at the ground level and be story-driven, not sales-driven. What Y…
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ABOUT THE GUEST Bill Mahoney is a seasoned leader with over two decades of experience in the logistics and supply chain industry. As Executive Vice President and Chief Commercial Officer, Bill has been instrumental in guiding strategic growth and fostering innovation in complex supply chain environments. His expertise spans from operations manageme…
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ABOUT THE GUEST Ravi Maganti is the Director of Technical Services at Manhattan Associates, where he has played a pivotal role in developing and managing the Manhattan Active Metro platform. With over 20 years of experience at Manhattan Associates, Ravi has been instrumental in driving innovation in warehouse management systems (WMS) and cloud-base…
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On this episode of Destination on the Left, I talk with Freddie Strebeck, VP of Client Partnerships at EMC Outdoor, all about how travel and tourism brands can use traditional, lifestyle, and experiential out-of-home advertising to improve their marketing campaign outcomes. We also discuss Freddie’s successes, including his work with Visit Seattle …
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ABOUT THE GUESTS Scott Fenwick is a seasoned expert in supply chain planning with nearly 30 years of experience. He currently leads product strategy at Manhattan Associates, where he has been instrumental in driving technological advancements in supply chain solutions. Scott’s extensive background in software development and leadership roles across…
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On this episode of Destination on the Left, I talk with Rob DelliBovi, Owner and CEO at RDB Hospitality Group. He shares his insights on why micromanagement is underrated when it comes to delivering exceptional service because consistency is key. We discuss the strategies Rob’s company uses to provide added value for travelers and suppliers, and Ro…
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On this episode of Destination on the Left, I talk with Sandy Borowsky, Owner of Starr Bus Charter and Tours, about her journey in the tour industry as a third-generation owner and woman-owned business. She shares why technology is so important to running an efficient and profitable business and how working with competitors has led to business grow…
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ABOUT THE GUEST Tom Griffin is the President of Passport, a leading provider of international shipping and eCommerce solutions. With a career spanning over 20 years, Tom has held pivotal roles in some of the most innovative companies in the eCommerce and logistics industries. He began his journey at Yantra, a pioneer in distributed order management…
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On this episode of Destination on the Left, I talk with Lakshmee Lachhman-Persad, accessible destination marketer and board member of NYC Tourism + Conventions, who explains why it’s so important to create inclusive experiences for everyone with disabilities, whether visible or invisible. Lakshmee shares specific actions that any destination or att…
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ABOUT THE GUEST Chris Lingamfelter is a seasoned leader with a wealth of experience in the supply chain and logistics sector. He has played pivotal roles in companies like Third Wave Automation, 6 River Systems, and SencorpWhite, where he has driven growth and spearheaded new ventures. At Robot Advisors, Chris leverages his extensive background in …
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ABOUT THE GUEST(S) Jacob Tippie is a warehouse solutions expert with a focus on optimizing cubed space through turnkey solutions. As the Vice President of Sales at G&P Construction, he leads a team in delivering comprehensive services, including storage systems, automation, and lift equipment. With over seven years of experience in sales, project m…
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This summer, I’m sharing five powerful life lessons I’ve learned since graduating high school. So join me as I discuss the importance of adopting appreciation over expectation, choosing faith over fear, managing self-talk, directing focus to cultivate positive energy, practicing radical self-belief, and find out how they can shape and enhance your …
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On this episode of Destination on the Left, Nicole Boyer joins me to discuss why learning how to effectively build relationships leads to business growth. We talk about the importance of being authentic and paying attention to the small details to stay top of mind with potential partners. She also shares more about her Ginger Sales Ninja brand and …
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