Best Paytient Podcasts (2024)

1
Don’t Wait Until It’s Too Late: Five Critical Questions For Smarter Benefit Decisions With Paul “Joey” Stone 53:59

1M ago53:59

53:59

There are five main segments of health CARE and health INSURANCE. Those five segments are riddled with misaligned incentives and hidden profits for insurers, pharmacy brokers, and the healthcare systems. The American Healthcare Consumer must be aware of the pitfalls and possibilities that exist within their plans. Informed consumers are seeking ali…

1
Breaking Down Barriers to Care with Dawn Beaudin, Hyatt Corporation’s VP of Benefits 33:04

3M ago33:04

33:04

On this episode of The Paytient Podcast, host Laura Cave sits down with Dawn Beaudin, the Vice President of Benefits at Hyatt, to discuss innovative benefit solutions that break down barriers to care. Hyatt, known for its exceptional benefits program, owes much of its success to the pioneering work of Dawn Beaudin and her team. Throughout the episo…

1
Putting The Big “F” In Fiduciary: The Impact Of The CAA Of 2021 On Group Health Plans With Jamie Greenleaf 58:39

6M ago58:39

58:39

Transparency in healthcare isn't just about revealing costs; it's about empowering employers to navigate a complex system, save on inflated expenses, and truly prioritize their employees' well-being. In this episode, Jamie Greenleaf discusses the complex world of fiduciary responsibilities within healthcare plans. She dissects and reveals the chall…

1
Ensuring equitable access to care amidst economic turmoil: Hear NABIP CEO Jessica Woods Brooks on what benefit advisors can do to help clients cope 40:21

7M ago40:21

40:21

Most employers expect health plan costs to increase heading into 2024, and this isn't a new trend. Still, it's gotten to a point where it's stretching employers and employees financially so much that many seek ideas beyond the traditional strategies. Of the 158 million Americans who get health insurance through their employers, almost a quarter are…

1
Breaking Barriers: How Paytient Reshapes Healthcare Affordability With Chris Labrecque 49:10

7M ago49:10

49:10

Paytient makes it easier for your employees to afford the care they need – regardless of their credit history. Lou and Chris discuss the impact skyrocketing out-of-pocket costs have on people financially and medically. Paytient is a simple plan addition that ensures members do not have to avoid necessary medical care, and can fill ALL their medicat…

1
Helping Plan Sponsors Meet Their Fiduciary Responsibilities And Unleash True Consumerism Into Health Care With Mark Galvin 1:01:21

8M ago1:01:21

1:01:21

Employers have a tremendous opportunity to take control of health care spending with the incredible growth of technology in the healthcare space. The recent legislation also increases the fiduciary responsibility of plan sponsors, and companies like Talon can unleash actionable data like never before. In this episode, Lou and Mark Galvin discuss he…

1
The Never Pay Pathway - Empowering The American Health Care Consumer With Marshall Allen 48:27

9M ago48:27

48:27

Marshall Allen is the second two-time guest of Benefits with Friends. He and Lou previously discussed his book "Never Pay the First Bill: And Other Ways to Fight the Health Care System and Win." This time, the conversation focuses on Marshall's project aimed at empowering the American Healthcare Consumer: The Never Pay Pathway. The Never Pay Pathwa…

1
How One Mobile App Aims To Eliminate Consumerism In Healthcare With Leo Wisniewski 1:00:24

11M ago1:00:24

1:00:24

Consumerism in healthcare should empower patients to make better medical choices. Instead, it penalizes them with higher hospital prices when making bad decisions and forces them to acquire extremely costly services. Leo Wisniewski, Co-Founder and CIO at Health Cost Labs, does not want such unethical practices to thrive in this space. In this episo…

1
How Transparency and the Election will Impact Healthcare Access & Affordability in 2024 with CIAB President Joel Wood 37:05

11M ago37:05

37:05

Joel Wood is the President of The Council of Insurance Agents & Brokers. He has been the top regulatory and government affairs officer at The Council since 1993. He came to Washington a decade earlier to work as a press and legislative director for Rep. Don Sundquist (R-Tenn.). He joined us on the Paytient Podcast to discuss his vantage point aroun…

1
Building a Better Benefits Universe: Insights from Cameron Betts of Mercer 42:14

1y ago42:14

42:14

Cameron Betts of Mercer joins us on the podcast to talk about what’s in and what's out for benefits in 2024. Cameron is a Senior Health & Benefits Consultant with Mercer where he consults on health and benefits strategy for U.S. based and global employers. We're all aware that this year's big headline is about how inflation is driving up prices tha…

1
Employee Benefit Strategies You Need to Know for 2024 with Jeff Faber of HUB 27:11

1y ago27:11

27:11

This week, we welcomed Jeff Faber, Employee Benefits Chief Strategy Officer of HUB International to the show for a conversation about what’s next in employee benefits for 2024. Benefit professionals and the teams they serve are dealing with a slew of challenges this year, including: Inflation Turnover and absenteeism Declining population health Hea…

1
How Actionable Data is Changing Healthcare and Insurance for the Better! 57:59

1y ago57:59

57:59

Ironically, this episode aired live on the 4th of May, which is commonly referred to as "May the Force", a play on the iconic line from Star Wars, "May the Force be with you!" Fittingly, we are joined by Allison De Paoli, the Founder of Altiqe Consulting, who is a "Force" in the benefits arena, having received recognition from many industry organiz…

1
DPC: Planting The Seeds To Rebuild A Care System That Works For Patients And Doctors With Dr. Jeffrey Gold 1:05:33

1y ago1:05:33

1:05:33

After working as an employed physician in a major hospital system for 8 years, Dr. Jeffrey Gold began to get increasingly frustrated with the bureaucracy of insurance-based medicine that resulted in less of his time spent on caring for his patients in the way he envisioned since he was considering medicine as a career. In 2014, he opened the first …

1
How Employers Are Using HPAs to Drive Retention and DEI Outcomes With Chris Labrecque 23:36

1y ago23:36

23:36

With a turnover, absenteeism, and health inequities keeping too many people out of the doctor's office, Paytient's Health Payment Account is designed to help employers retain their employees by removing the financial barriers to care. In this episode, Chris Labrecque, who recently joined our team as Chief Customer Officer, joins us to unpack how em…

1
Supporting Parents Returning from Leave with Lori Mihalich-Levin of Mindful Return 27:22

1y ago27:22

27:22

In this episode, we're having the important conversation on the personal and professional identity transition to working parenthood and how benefits that help the transition set new parents up for future processional success. Coming back to work after having a baby can feel like returning to a world that has stayed the same while yours has changed …

1
Patient Savings 101: The Power Of Cash Payments In Healthcare With Korb Matosich 59:06

1y ago59:06

59:06

Lou will be joined by Korb Matosich, Co-Founder, CEO and Board Member of Asserta Health. Korb has an unusual depth of experience managing all sides of health care payment. He oversaw both Revenue Cycle Management and Payment Integrity businesses at Ingenix, now Optum, at UnitedHealth Group. He also served as the CEO of AAPC, an organization that ce…

1
Growing the Mission with Jodi Hubler, Paytient's new Independent Director 29:23

1y ago29:23

29:23

We’re proud to announce Jodi Hubler has joined our mission to help people access and afford healthcare as our first and only independent director. As our team looks to scale the growth of its innovative Health Payment Account product offering, Jodi will bring to bear her experience on both the buy side and the sell side of benefits, as an operation…

1
Simplifying the Complex World of Non-Insured Benefits 1:03:48

1y ago1:03:48

1:03:48

Lou and his guest, Brian Del Savio will discuss the issues employers have addressing the real struggles their employees face such as mental health and affordable access to fundamental healthcare. The benefit strategies (Pay More, Get Less) many employers have been forced to swallow leave many employees struggling to access care when they need it th…

1
Innovation in the Dental Benefit Space (w/ Brent Troxell of Beta Health) 22:52

1+ y ago22:52

22:52

In this episode of the Paytient Podcast, we sit down with Brent Troxell of Beta Health. Brent is the Sr. Vice President of Beta Health, a Denver, Colorado based company specializing in offering dental savings plans and dental insurance, among other insurance products, to individuals and employer groups. We talk about innovation in the dental benefi…

1
The Hidden Cost of Medical Billing (w/ Aman Magoon of Adonis) 35:10

1+ y ago35:10

35:10

In this episode of the Paytient Podcast, we talk with Aman Magoon, co-founder and chief product officer of Adonis. Adonis is a company that's working to disentangle health care payments by using AI-driven insights to automate medical coding, billing, and reimbursement for medical providers. In this conversation, we talk about the complexities and l…

1
How Employers Can Leverage Technology To Manage Healthcare Spend with Slingshot Bills 51:37

1+ y ago51:37

51:37

Streamlined and automated processes not only help save time and effort but also money. For patients, this means having to save and avoid the unnecessary costs caused by errors and overcharging. Pranov Duggasani and Zoe Holderness founded Slingshot Bills, a company that automates the patient advocacy process and saves individuals and their employers…

1
Redesigning Care Patterns and Measuring Clinical Impact (w/ Holly Morganti of Omada Health) 24:36

1+ y ago24:36

24:36

In this episode of the Paytient Podcast, we're talking with Holly Morganti, National VP of Jumbo Accounts and Consultant Relations at Omada Health. Omada uses data to redesign care patterns and measure clinical impact through one-on-one coaching and actual human interactions. Omada integrates the expertise of dietitians, behavioral therapists, phys…

1
The Health Care Consumer’s Manifesto (w/ author Deb Gordon) 35:51

1+ y ago35:51

35:51

In this episode of the Paytient Podcast, we're talking about the barriers employees face when shopping for care and how we can put employees in a better position to be healthcare shoppers. To bring expertise to this topic, we sat down with our friend Deb Gordon, co-founder and CEO of Umbra Health Advocacy and co-director of the Alliance of Professi…

1
Understanding The Winning Strategies Of An American Healthcare Consumer With Chris Hamilton 1:10:50

1+ y ago1:10:50

1:10:50

For the past three decades, the American healthcare consumer has been the leverage used by insurance carriers and healthcare systems against each other. Which strategies must be implemented to give them back this leverage and simply settle with the lowest plans? Louis Bernardi talks with Chris Hamilton of Hotchkiss Insurance about the best approach…

1
Improving The Gathering Of Insurance Claims Data With Jacob Sheridan 1:00:49

1+ y ago1:00:49

1:00:49

There is probably no aspect of healthcare that has changed as dramatically over the last few years as insurance claims data. For every C-Suite leader or HR manager to justify their next rate increase, they must have the right amount of data at their disposal, gathered from the clients themselves. However, most employers do not have any access to th…

1
Attracting Talent and Managing Costs in a Challenging Labor Market (w/ benefits advisor Dan Bernstein) 27:20

1+ y ago27:20

27:20

In this episode of the Paytient Podcast, we're talking about the ongoing "squeeze" employers in all industries are feeling. They're struggling to attract and retain talent in a tight labor market while also managing costs given our challenging economic environment. We discuss these issues — and much more — with Dan Bernstein, a benefits advisor who…

1
The Dawn of Health Payment Accounts (w/ Laura Cave of Paytient) 29:37

1+ y ago29:37

29:37

Regardless of someone's financial situation, a surprise medical expense tends to be a painful experience. And one of the best ways to soothe and smooth that pain is by breaking those costs up into more manageable chunks. In this episode of the Paytient Podcast, we're taking a closer look at Health Payment Accounts with Laura Cave, Paytient's chief …

1
Resources to Keep Employees Engaged and Connected with Sims Tillirson 56:19

1+ y ago56:19

56:19

Lou and Sims Tillirson will discuss the strategies and solutions that forward thinking HR teams are utilizing to keep their employees engaged and connected. HR leaders have to balance the time it takes to engage with members and the time they need to get stuff done. The extent of the remote work force today makes this even more challenging. Technol…

1
Simplifying the Complexity of Modern Healthcare (w/ Dr. Rachelle Scott of Eden Health) 37:11

1+ y ago37:11

37:11

We're focused on mental health today on the Paytient Podcast. We welcome Dr. Rachelle Scott of Eden Health to the show to discuss how the company simplifies the complexity of the healthcare system by offering a new kind of primary care. Eden Health unites primary care, mental health, care navigation, and more under a Collaborative Care model. By en…

1
How Medical Debt Impacts Everyone in Healthcare (w/ Ruth Landé of RIP Medical Debt) 37:30

1+ y ago37:30

37:30

This is a big one, folks. We are beyond thrilled to welcome Ruth Landé of RIP Medical Debt to the Paytient Podcast. We've been following the work of RIP Medical Debt for a while now. The nonprofit has wiped out nearly $7.4 billion in medical debt so far, helping more than 4 million individuals and families in the process. Ruth talks with us about t…

1
Benefits With Friends - Season 2 Episode 6 With Our Guest Marshall Allen 58:18

1+ y ago58:18

58:18

Marshall Allen’s book, "Never Pay the First Bill: And Other Ways to Fight the Health Care System and Win," shows individuals and employers how they can push back against the high cost of health care. It's led to Allen Health Academy, which takes the principles of the book and communicates them through an engaging series of health care literacy vide…

1
Cutting Deductibles and Promoting Benefits Equity (w/ Kim Eckelbarger of Tropical Benefits) 32:31

1+ y ago32:31

32:31

You probably haven't heard about baby manatees and benefits equity in the same conversation. Until now, at least. We're thrilled to welcome Kim Eckelbarger, the founder of Tropical Benefits, to the Paytient Podcast. Kim is passionate about reducing benefit costs for her clients, and she was recognized for her ingenuity and personal service when she…

1
Benefits With Friends - Season 2 Episode 5 With Our Guest Emma Fox 41:06

1+ y ago41:06

41:06

Emma Fox is Partner and COO of E-Powered Benefits. Her firm helps employers throughout the US customize health plans using alternative healthcare models that are capable of significantly enhancing benefits for members while at the same time lowering the cost by 20-40% (or more). The key is increasing awareness and resetting customer expectations th…

1
Health and Wellness Solutions in Central Ohio (w/ Bridgette McCullough of OhioHealth) 44:42

1+ y ago44:42

44:42

We're back with another scintillating installment of the Paytient Podcast! For this episode, we're absolutely ecstatic to chat with Bridgette McCullough of OhioHealth. Bridgette shares some of the ways OhioHealth helps employers throughout central Ohio with health and wellness solutions, such as on-site clinics and fitness centers, biometric screen…

1
Benefits with Friends - Season 2 Episode 4 With Our Guest Patrick Moore 46:20

1+ y ago46:20

46:20

This episode of Benefits with Friends will feature Patrick Moore, President of Axim Fringe Solutions. Patrick is an Emerging Star in the benefits arena nationally who recently retired from the United States Marine Corps. How ironic that he will be appearing on our show on the 247th Birthday of the US Marine Corps...Oorah! AXIM Fringe Solutions Grou…

1
Secret Menu Items and Benefit Engagement (w/ Daniel Banks of Chipotle) 31:40

1+ y ago31:40

31:40

In the latest episode of the Paytient Podcast, we're continuing our conversation with Daniel Banks, the director of global benefits at Chipotle Mexican Grill. In the second part of our conversation, we cover Chipotle's approach to mental health benefits, how employees are able to work with healthcare advocates to get the care they need, and trends …

1
A Tale of Burritos and Benefits (w/ Daniel Banks of Chipotle) 30:52

1+ y ago30:52

30:52

On this episode of the Paytient Podcast, we're taking a closer look at benefits in the quick-service restaurant space with a company you might have heard of before: Chipotle. Yes, that Chipotle. We're welcoming Daniel Banks, the director of global benefits at Chipotle Mexican Grill, to learn about the various programs the burrito juggernaut has emb…

1
Benefits with Friends S2, E2 with Nancy Giacolone 46:22

1+ y ago46:22

46:22

Our host Lou *BOO* Bernardi and guest Nancy Giacolone discuss the Role of HR Leaders in the Post COVID era.

1
Unraveling an Artificial Intelligence Mystery (w/ Dr. Leo Celi of MIT Critical Data) 46:54

1+ y ago46:54

46:54

This week on the Paytient Podcast, we're thrilled to welcome Dr. Leo Celi to the show. Dr. Celi is a principal research scientist in IMES at MIT and an associate professor of medicine at Harvard Medical School. He was involved in a recent study published in Lancet Digital Health that focused on AI recognition of a patient's race based on medical im…

1
Benefits with Friends S2 E1 With Dave Chase Co-Founder Of Health Rosetta 52:57

1+ y ago52:57

52:57

Lou and his guest Dave Chase discuss the Health Rosetta, high-performance health plans, the Quadruple Aim, and the results when a shift in mindset takes place that takes the attention off the insurance costs and places it on the quality of health care.

1
The Wonderful World of Ancillary Benefits (w/ Alex Frommeyer of Beam Benefits) 35:32

2y ago35:32

35:32

On this episode of the Paytient Podcast, we're finally diving into ancillary benefits! Whether you're passionate about dental or vision care, this one is for you. We welcome Alex Frommeyer to the show to talk about his personal journey in the benefits world as well as the origins of Beam Benefits. The company started as an IoT company in the dental…

1
Out-of-Pocket Costs and the Power of Preventive Care (w/ Dr. Eric Bricker of AHealthcareZ) 39:53

2y ago39:53

39:53

In our first official episode of the Paytient Podcast, we welcome Dr. Eric Bricker to the show. His popular YouTube channel AHealthcareZ offers facts about healthcare delivery in the U.S.; how benefits are set up and designed; and how the system affects patients, providers, and organizations. Dr. Bricker recently became the medical director of Simp…

1
A Continuing Look at the Affordable Care Act 28:10

2y ago28:10

28:10

In this installment of the Explanation of Benefits podcast, Dr. Jay and J.R. continue to reflect on the Affordable Care Act and its impact on health insurance. Both Dr. Jay and J.R. were working in insurance at the inception of the ACA, and they saw some of these sweeping changes from the inside. A large portion of the conversation focuses on the t…

1
Reflecting on the Lasting Impacts of the Affordable Care Act 23:50

2y ago23:50

23:50

In the latest installment of Explanation of Benefits, Dr. Jay and J.R. talk about the Affordable Care Act and how it has altered the healthcare world. After discussing a few of the general provisions that the ACA put into place, they focus on three ways the act changed the game in terms of insurance: It introduced medical loss ratio restrictions, i…

1
How Do High-Deductible Health Plans Impact Spending? 22:09

2y ago22:09

22:09

In our latest episode, Dr. Jay and J.R. talk about high-deductible health plans (HDHPs) and how these plans impact healthcare in the U.S. — particularly among people who have private or commercial health insurance. Our hosts take a look at some recent research regarding whether HDHPs are working as anticipated (lowering healthcare costs while makin…

1
The Ins and Outs of Contracting Methodologies 27:05

2y ago27:05

27:05

We're celebrating 10 episodes today! To mark this momentous occasion, Dr. Jay and J.R. do a deep dive into the various contracting methodologies that insurance companies use when talking to hospitals. They start with fee-for-service models, which pay a set amount of money to providers for a given service. They also explain bundled payments, which s…

1
Benefits with Friends - E20 with Dale Sagen 1:00:45

2y ago1:00:45

1:00:45

Please join me and my guest Dale Sagen Vice President, Group Captive Solutions at Risk & Insurance Strategy Collective (RISC). Dale is responsible for leading and collaborating with benefit advisors and plan sponsors to develop and implement captive strategies for employers’ health & welfare plans.Dale has specialized in the support of successful s…

1
Benefits with Friends - E19 Battle of the Benefit Advisors 52:14

2y ago52:14

52:14

Episode 19 of Benefits with Friends was the showdown of the century as the reigning Broker of the Year Josh Butler squared off against his buddy and rival Adam Berkowitz. Our host Lou Bernardi had to keep these two fierce competitors under control as they fought tooth and nail. Adam took off with a sizeable lead, but Josh came back and tied it up. …

1
Smoked Brisket With a Side of Innovative Benefits (w/ Josh Butler of Butler Benefits & Consulting) 32:56

2y ago32:56

32:56

We're thrilled to welcome Josh Butler, president of Butler Benefits & Consulting, to the podcast to chat about everything from entrepreneurship and the changing nature of employee benefits to Texas barbecue. Josh is fresh from his recognition as the 2022 BenefitsPRO Broker of the Year, and he discusses that honor as well as some of the innovative s…