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Your hosts discuss the model and its implications for the future of education, along with guests including MCP implementors such as mentors, teachers, and administrators.
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Learn how to win clients and build the freelance career that you've always wanted. K Enagonio, filmmaker, photographer, and musician, interviews professional freelancers on the REAL, HARD, and HONEST insights of their respective industries. Learn how to win better quality clients, charge higher rates, stop getting screwed over, travel for work, and build a freedom-based lifestyle through your business. For more information, visit http://justtheletterk.com
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This is the “classic” text-based shiur, covering the entire Sicha, and geared to those familiar with Likkutei Sichos. Following the learning cycle of Project Likkutei Sichos
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This is the “classic” text-based shiur, covering the entire Sicha, and geared to those familiar with Likkutei Sichos. Following the learning cycle of project Likkutei Sichos
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Since 2018, the Human Restoration Project Podcast has reimaged education through critical, progressive, human-centered learning! Across nearly 200 episodes, and counting, we've explored every topic in education: ungrading and alternative assessment, interdisciplinary play-based and project-based learning, SEL, education reforms and systemic school change in society with students, teachers, leaders, researchers, and advocates around the world. Join us on our mission to restore humanity to edu ...
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This is the “classic” text-based shiur, covering the entire Sicha, and geared to those familiar with Likkutei Sichos. This series follows the learning cycle of Project Likkutei Sichos
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Join us for ”Inside the Cambodia Project,” where student researcher Christian Pearson and professor Ben Beck discuss meaningful findings relating to sustainable business, corporate social responsibility, and firm growth in emerging markets such as Cambodia. Learn about the cutting-edge research that gets us out of bed every day and find your own passion to pursue humanitarian research endeavors. For more information, visit our website at www.cambodiaproject.com.
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A look into active learning, flipped teaching, team based/project based learning and much more. Everything related to teaching materials science and engineering will be covered. Kindly sponsored by the University of Michigan Materials Science and Engineering Department
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Talk Python to Me is a weekly podcast hosted by developer and entrepreneur Michael Kennedy. We dive deep into the popular packages and software developers, data scientists, and incredible hobbyists doing amazing things with Python. If you're new to Python, you'll quickly learn the ins and outs of the community by hearing from the leaders. And if you've been Pythoning for years, you'll learn about your favorite packages and the hot new ones coming out of open source.
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This is the podcast where Project Managers get updated. Every week we explore the latest trends, tools, methodologies, and news from the world of project management. If you lead teams, handle impossible deadlines, or simply love frameworks like Scrum, Kanban, or PMI, this is your space. Chats with experts, software analysis, productivity hacks, artificial intelligence applied to projects, and everything you need to stay one step ahead. Listen, learn, and improve your way of managing. Because ...
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WHAT: PBL Podcast for School Administrators FREE RESOURCE: WhatisPBL.com for free PBL Resources for Administrators PBL Simplified for Administrators Helping School Leaders Launch Their PBL Vision Project Based Learning (PBL) isn’t just for classrooms—it’s a transformative school-wide approach that starts with leadership. Hosted by Ryan Steuer, founder of Magnify Learning, this podcast is designed exclusively for school administrators, principals, and district leaders who are ready to impleme ...
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Modern Math Teacher- Teaching Strategies for High School and Middle School Math Teachers
Kristen Moore- High School Algebra Teacher + AI Educator + PBL Coach
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The Modern Math Teacher helps you make math class the best part of your 6-12 students' day. Join Kristen Moore for quick, real-talk episodes on Project Based Learning, student-centered teaching strategies, AI and technology inspired lesson planning and boosting student engagement—without burning out. New episodes every Tuesday. 👉 Join the conversation inside ✨The Modern Math Teachers Community Facebook Group!
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The KindlED Podcast explores the science of nurturing children's potential and creating empowering learning environments through microschooling. Powered by Prenda, each episode offers actionable insights to help you ignite your child's love of learning. We'll dive into evidence-based tools and techniques that kindle curiosity, motivation, and well-being in young learners. Do you have a question, topic, or story you'd like to share with us? Get in touch at [email protected].
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This podcast is for anyone with a pelvic floor. Pssst….. everyone has a pelvic floor. The pelvic floor is a group of muscles responsible for controlling our bodily functions. I refer to myself as a physiotherapist for embarrassing issues. I routinely help clients address symptoms like incontinence, prolapse, diastasis, pelvic pain, intimacy issues and the list goes on. A theme that stands out to me is how little we learn about our private parts and the muscles surrounding. This podcast is fo ...
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Teaching strategies, classroom management, education reform, educational technology -- if it has something to do with teaching, we're talking about it. Jennifer Gonzalez interviews educators, students, administrators and parents about the psychological and social dynamics of school, trade secrets, and other juicy things you'll never learn in a textbook. For more fantastic resources for teachers, visit http://www.cultofpedagogy.com.
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In this podcast, I will explain what is project based learning and its benefits. Cover art photo provided by ORNELLA BINNI on Unsplash: https://unsplash.com/@ornellabinni
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Indigo Radio is a project of the Spark Teacher Education Institute based out of Southern VT. We are a group of educators [seeking to learn through engaging with others in our community and throughout the world. We are both in the classrooms and on the streets. Find us at indigo.radio on Instagram and Facebook or download a previous show on Soundcloud and Apple Itunes Indigo is now broadcasting out of Southern VT, W. Mass, Atlanta, Seattle, and Morocco.
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Weekly tips, interviews, strategies and best practices in implementing Project Based Learning from Instructional Coach Shayla Adams-Stafford.
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This podcast is about connecting. It's about growing. It's about stretching. In society nowadays, it's easy to fall into echo chambers. This is not an echo chamber. Open Adoption Project is a community dedicated to listening and learning, and building relationships based on healthy respect and communication. The Open Adoption Project focuses on improving adoptee experiences by encouraging open communication between all members of the adoption constellation, nurturing ongoing open adoption re ...
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These podcasts are part of the parallel project learning system. As an accredited training provider, they are based on the APM Body of Knowledge and can be used standalone or in conjunction with the Parallel study guides, on-line e-learning and workshops. Visit our website, www.parallelprojecttraining.com, for full details. We're with you all the way
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Veronica Di Polo | Marketing Strategist & Host of Branding Momentum I've spent nearly two decades helping service-based business owners get chosen faster by fixing the way they talk about what they do. Branding Momentum is a top-rated podcast for busy service pros who want better leads, clearer messaging, and real marketing strategies that actually work. I help service-based business owners get more visible, say what actually matters, and get clients without overthinking every post or strate ...
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The Learn Cardano Podcast is about the Cardano blockchain and all its aspects, from staking, stake pool operations, smart contracts, and coding in Plutus to voting in Project Catalyst. If you have heard about Bitcoin and Ethereum but haven’t heard of Cardano, this podcast is for you. We’ll have news updates from the project, interviews with key Cardano leadership, community members, stake pool operators and step-by-step how-to guides to understand aspects of Cardano better. Subscribe and lea ...
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The Illinois Early Learning Project is a source of evidence-based, reliable information for parents, caregivers, and teachers of young children.
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Being an educator is not like other jobs. You put your whole self into it – it’s soul work. Each episode, we bring you insights, techniques, and strategies rooted in research that you can put into practice in your K-12 classroom right away. Host Rachel Logan (in education for 16 years and counting) uses interviews, great questions, and stories from her experiences in the classroom to make content come to life. Produced by the Sourcewell Education Solutions team.
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Roger Dooley is the author of Brainfluence: 100 Ways to Persuade and Convince Consumers with Neuromarketing, and has been studying the effects of psychology, behavior research, and neuroscience on persuasion and marketing in business, leadership and everyday life. In every episode, Roger shares brain-oriented tactics, along with the expertise of his guests, to increase persuasion with concrete, research-based neuromarketing advice. Guests include best-selling authors and thought leaders like ...
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Prepr creates virtual labs that enable organizations to deliver collaborative learning experiences combining project-based learning, challenge based learning, and microcredential achievements in order to help students, employees, job seekers and startups upskill and re-skill, on their journey to becoming lifelong learners and problem solvers.
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Invested in Climate hosts conversations with leading thinkers to help our listeners do more to address the climate crisis through their Work, Investments, Learning, Lifestyle and Activism. People everywhere, communities, governments and all sectors of the economy are mobilizing to address climate change. The scale of this global action is unprecedented. Never before have so many people dedicated so much energy, creativity and capital to addressing a shared, global threat. Will it be enough? ...
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Welcome to I Love You Keep Going the Podcast with George Haas. Each episode will explore the connections between ancient Buddhist meditation techniques and modern psychological attachment theory. Learn more at mettagroup.org
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The Shadows Project Podcast is where we learn how to effectively organize, recruit, train, certify and enlist Christian workers to engage in a ministry to prisoners behind prison walls. Based upon the new book SHADOWS: Serving with Character, Competence, Commitment, and Pride in the Absence of Accolades and Recognition, authored by Reverend Anthony Kelley our Podcast Host, three “Kingdom Principles” are presented to guide volunteers in their quest to help regenerate, reclaim, and to prepare ...
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Welcome to The Learning Effect - Learning Reinvented Podcast brought to you by the team at The Learning Effect. This podcast is based around all things learning, but with a difference. We've designed the podcast to provoke conversation and help drive change in the world of learning. We won't be speaking with the usual suspects, instead will be speaking with innovative players in the learning space, as well as those who are new to it. In addition to this podcast, we also have a Community aime ...
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The DIESOL Podcast covers EdTech in the field of English as a Second or Other Language. The show helps teachers consider best practices for their English Learning students and how to integrate technology into the classroom to help students where they are. DIESOL: Developing Innovation in English as a Second or Other Language
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A walk in the gut of Elizabeth Anne Richardson a God fearing serial entrepreneur, media Influencer, girl mom, web designer and wife based in the Midwest.
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Stories That Stay is where healing happens at the intersection of art, science, and storytelling. Hosted by therapist, learning strategist, and refugee Shamm Petros, alongside facilitator, educator, and artist Dwight Dunston, each episode invites listeners into conversations that make space for resilience, rupture, and repair. Grounded in over 35 years of research in psychology, racial socialization, and human development, Stories That Stay is a project of Lion’s Story—an organization commit ...
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Clinical research and clinical trial management form the backbone of drug and device approvals worldwide. Learn from the leading industry experts to build and advance your clinical research career. You'll hear from sponsors, clinical research organizations, and clinical trial sites around the globe. This show is for all current and aspiring clinical research professionals including clinical research associates (CRA), clinical operations managers, study managers, biostatisticians, medical doc ...
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This podcast is a series of different segments based on intresting topics. Recently in school our teachers have found a great way to educate people is through podcasts. They have assigned us projects to make podcasts about the topics we are learning in class. Here they are, I hope you enjoy!
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Welcome to the Room 36 Podcast! Hear from some creative, innovative 3rd graders as they learn about project based learning, personalized learning, and the things that really matter to them.
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The How to Train a Happy Mind podcast brings meditation to modern people hungry for happy, meaningful lives. Each week, host Scott Snibbe and his guests share powerful mind training techniques that go beyond mindfulness to harness our intelligence, emotions, and imagination. Learn how to build a happy mind, fulfilling relationships, and a better world through a secular approach to meditation that is based on modern science and psychology, yet grounded in the authentic thousand-year old Tibet ...
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If you work with kids, families, or clients impacted by trauma, you’re in the right place. The Attachment Theory in Action Podcast is your go-to podcast for real conversations about trauma, attachment, and making a meaningful difference in the lives of those you serve. Every other week, host Kirsty Nolan sits down with experts in attachment, trauma, and child development to talk about the stuff that really matters—how trauma shapes behavior and development, how to build stronger relationship ...
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CX with SG: AI, Data and Customer Experience CX-CRM. Masterclass learning insights with SG
Sourajit Ghosh (SG)
065
Welcome to CX with SG. Let's learn AI, Data and Customer Experience CX-CRM with Sourajit Ghosh (SG). What I learn, I think, I share 🙂 Welcome to my personal knowledge journal — a podcast where AI reflects on what I’m learning, I'm thinking, I am writing, rough study notes from these domains: 1) Customer Experience (CX), CRM, E-commerce, Marketing, Sales & Service, Lead-to-Cash 2)Artificial Intelligence (AI), Data Engineering, Enterprise Architecture 3) Technology & Business Thought Leadershi ...
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Classic storytelling can be found around many campfires and in any Disney film. In so many cases, the very best of stories from our personal lives are heard repeatedly over years without ever being recorded. Tim Larson and Liz Wylder knew that WROK radio’s 100th birthday in 2023 would be a great springboard for this project. Future sit downs would certainly rekindle old friendships and, undoubtedly, allow everyone to learn something about the people they thought they knew well. The lightbulb ...
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The American Social History Project · Center for Media and Learning is dedicated to renewing interest in history by challenging traditional ways that people learn about the past. Founded in 1981 and based at the City University of New York Graduate Center, ASHP/CML produces print, visual, and multimedia materials that explore the richly diverse social and cultural history of the United States. We also lead professional development seminars that help teachers to use the latest scholarship, te ...
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Want to love walking into your ELA classroom each day? Excited about innovative strategies like PBL, escape rooms, hexagonal thinking, sketchnotes, one-pagers, student podcasting, genius hour, and more? Want a thriving choice reading program and a shelf full of compelling diverse texts? You're in the right place! Here you'll find interviews with top authors from the ELA field, workshops with strategies you can use in class immediately, and quick tips to ignite your English teacher creativity ...
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Small Subjects is a podcast devoted to discussing big topics in the worlds of scale modeling, diorama-building, and sculpting and painting miniature figures, as well as presenting interviews with some of the top artists in the field, including every era, and ranging from historical to fantasy subjects. Co-hosts Barry Biediger, who is based in Salt Lake City, and Jim DeRogatis, who lives in Chicago, are the editors of the Web site boxdioramas.com. Both have decades of experience as modelers, ...
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Literacy in Color: A Science of Reading Aligned Podcast for Educators
Michelle Sullivan • Literacy Coach & Science of Reading Advocate
275
Literacy in Color is the go-to podcast for elementary teachers, literacy coaches, and reading interventionists who are passionate about bringing the Science of Reading to life in vibrant, engaging, and effective ways. Hosted by Michelle Sullivan — a seasoned literacy expert & Science of Reading advocate - with over a decade of experience as a reading interventionist & literacy coach — this show is designed to help you captivate your learners, boost reading fluency, and foster a deep understa ...
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conversations about creativity, tech, and innovation in education with marie roberts @marie_roberts2 and chad brinkley @techwithchad + awesome guests. we advocate for student driven and project-based learning and we use tech to help make those happen. #adjustED
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Military Birth Talk features birth stories from service members, spouses, veterans, and providers, all told through the unique lens of birthing in the military. Birth is a profound, unforgettable experience leaving a lifelong imprint on our hearts. For military families and service members, giving birth and parenting in our community presents its own unique, challenging, and empowering realities--giving birth alone or in a foreign country, navigating Tricare during miscarriage or infertility ...
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Healing Through Attachment and Connection: Dr. Or Dagan
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In this episode, Dr. Or Dagan, clinical psychologist and director of the Attachment Research and Relative Thinking Lab at LIU, explores how attachment shapes the way we understand ourselves, our relationships, and our capacity to heal. Show Notes http://www.ordagan.com/ Connect with the Attachment Theory in Action Podcast: ATIA Podcast Website: htt…
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Episode 28 - The Building Up of Zion International School of Phnom Penh (Part 1)
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Visionary entrepreneur, philanthropist, and business executive David Moon joins us in part one of this episode for an engaging discussion about his service and work in Cambodia. We discuss his experience as mission president for The Church of Jesus Christ of Latter-Day Saints, his assistance in the founding of The Cambodia Job Foundation, and his r…
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Episode 86: What Does it Take to Start a Microschool? A Conversation with Brittany Miller.
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We explore the front lines of the microschool movement with Brittany Munk-Miller, a Prenda microschool specialist, and unpack what it really takes to start small, teach with heart, and track meaningful growth beyond letter grades. We share stories, tools, and steps that make launching doable with zero upfront cost. • who typically starts microschoo…
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Why Now is the Best Time in Decades for Climate Investing with Angeleno Group's Daniel Weiss, Ep #126
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We always love a chance to hear from someone who’s been investing in climate for a long time. Daniel Weiss fits the bill. His firm, Angeleno Group, was founded in 2001 and since then has led or co-led over $3 billion into clean energy and climate solutions. Daniel and the Angeleno Group also surround themselves with accomplished leaders that bring …
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Guided Death and Rebirth Meditation with Laurie Anderson #107 [rebroadcast]
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Laurie Anderson leads a meditation on death and rebirth, guiding you through the Buddhist understanding of death, the bardo, and a joyous rebirth. These tracks come from Songs from the Bardo, an album inspired by the Tibetan Book of the Dead. Meditating on death is a powerful Buddhist practice that enhances gratitude, helps you embrace impermanence…
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Reimagining CTE Through Partnerships and Purpose With Jason Lucia | E256
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What happens when Career and Technical Education stops operating in silos and starts acting like a true regional partner? In this leadership conversation, Jason Lucia shares how he is redesigning CTE to expand access, strengthen district collaboration, and connect students directly to meaningful, high-wage career pathways. From innovative shared-ca…
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Part 1 of 6 in the Productive Math Struggle Series Today we kick off our 6-part series inspired by Productive Math Struggle by John SanGiovanni, Susie Katt, and Kevin Dykema. In this episode, we unpack Action 1: VALUE the Productive Struggle — and explore why getting stuck is one of the most powerful things that can happen in your math classroom. I…
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Happy New Year!! There are lots of tools and resources to explore, and it's hard to keep on top of them all. In our annual tradition, Ixchell and Brent share 26 tools for 2026. Whether they're resource collections, useful websites, or physical items, we hope something on this list will pique your interest! Show notes: www.DIESOL.org/131…
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#533: Web Frameworks in Prod by Their Creators
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Today on Talk Python, the creators behind FastAPI, Flask, Django, Quart, and Litestar get practical about running apps based on their framework in production. Deployment patterns, async gotchas, servers, scaling, and the stuff you only learn at 2 a.m. when the pager goes off. For Django, we have Carlton Gibson and Jeff Triplet. For Flask, we have D…
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266: Six Ed Tech Tools to Try in 2026
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We're kicking off the year like we always do, with a round-up of six educational tech tools we think are worth a look. On the list this year: a site that offers fantastic STEM interactives, an AI-powered collaborative writing platform, a free, web-based sound editor, a tool that can turn any text into an infographic, a library of beautifully produc…
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Chelek 26, Shemos 1
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“Va’eira and the Two Lights: The Rebbe on the Alter Rebbe’s Yahrzeit and the Revealed and Esoteric Torah.”
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The Meaning of Three Matzos and Four Cups at the Seder
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From Clicks to Trust: How the Algorithmic Economy Redefines Value, Influence, and Competitive Advantage (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 19): CX with SG
48:47
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This episode explores the shift from attention-based digital models to an economy built on algorithmic trust. We discuss how influence, discovery, and decision-making increasingly occur through intelligent systems rather than direct human choice. The conversation highlights why trust, transparency, and credibility now determine visibility and succe…
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Inside the Agentic CRM Enterprise: How Autonomous Sales, Service, and Knowledge Agents Redefine Enterprise Customer Operations (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 25 ...
37:56
37:56
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This episode provides a deep look into the architecture and operating model of an agentic CRM environment. We examine how specialized agents—spanning sales assistance, lead generation, content creation, service escalation, and knowledge management—work together as an integrated system. Rather than replacing humans, these agents augment teams by han…
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Building a Winning Enterprise Data Strategy: From Fragmentation to Decision-Centric Value Creation (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 5): CX with SG
40:11
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This episode examines what separates effective enterprise data strategies from costly, underperforming initiatives. We explore why data value emerges not from accumulation, but from alignment with decision-making, execution, and accountability. The discussion addresses common pitfalls such as siloed ownership, unclear governance, and misaligned inc…
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Algorithmic Intelligence in CX-CRM: How Advanced Models Transform Customer Experience, Prediction, and Engagement (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 3): CX with SG
44:15
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This episode focuses on the role of advanced AI algorithms in reshaping CRM and customer experience strategies. We explore how predictive models, pattern recognition, and adaptive learning systems enable organizations to anticipate customer needs rather than simply react to them. The conversation covers how algorithms power personalization, churn p…
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Post-M&A CX Integration: Designing a Customer Experience Blueprint That Unlocks Real Synergy (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 21): CX with SG
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This episode explores why customer experience is often the missing link in post-merger integration. We discuss how fragmented systems, brands, and processes create confusion that undermines deal value. The conversation highlights how a CX blueprint aligns customer journeys, data, and execution across merged entities. Listeners will gain insight int…
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Safety-by-Design, Determinism & Constraints for Enterprise Agentic AI Systems (Season 4 Agentic AI System Architecture Masterclass, Episode 9): CX with SG
43:59
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This episode focuses on designing safety into autonomous systems from inception. We discuss determinism, constraint models, and formal safeguards. The conversation highlights why reactive controls are insufficient. Listeners will gain a deep understanding of proactive safety architecture. This episode is essential for regulated and high-risk enviro…
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Engineering Trustworthy AI: Designing, Testing, and Governing the Full AI Lifecycle for Enterprise Confidence (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 7): CX with SG
42:28
42:28
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This episode focuses on what it truly takes to build AI systems that enterprises can trust at scale. We walk through the full AI lifecycle—from design and development to deployment, monitoring, and continuous validation—highlighting why trust cannot be bolted on after the fact. The discussion explores how bias, drift, opacity, and unmanaged autonom…
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The AI-Centric Enterprise Playbook: Redesigning Operating Models, Governance, and Execution for an Autonomous Future (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 9): CX with ...
42:55
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This episode outlines what it means to become an AI-centric enterprise—not by deploying tools, but by redesigning how the organization operates. We explore how leadership, governance, talent, and execution models must evolve as AI becomes embedded in daily decision-making. The discussion addresses why traditional hierarchies and approval chains str…
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Blueprinting the CX Big Data Enterprise: Architecting for Scale, Complexity, and Continuous Intelligence (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 4): CX with SG
44:58
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This episode explores how enterprises must rethink architecture in a world defined by massive data volumes, real-time decision-making, and continuous intelligence. We discuss why traditional system designs collapse under zettabyte-scale complexity and how modern architectures prioritize integration, governance, and adaptability. The conversation hi…
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Unifying the High-Tech Industry Customer Universe: How Integrated Data Architectures Power Precision and Growth(Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 12): CX with SG
34:23
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In this episode, we explore how high-tech companies bring together fragmented data universes to drive smarter engagement and execution. We discuss why siloed product, usage, sales, and service data prevents organizations from seeing customers holistically. The conversation highlights how unified data architectures enable faster insights, coordinate…
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Why AI Strategy Is Enterprise Transformation: Moving Beyond Pilots to Structural Change and Long-Term Advantage (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 23): CX with SG
43:51
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In this episode, we discuss why AI can no longer be treated as a technology initiative or isolated innovation effort. Instead, AI strategy is enterprise transformation—reshaping operating models, governance, risk management, and leadership accountability. We explore the dangers of fragmented adoption, unmanaged autonomy, and disconnected data strat…
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The Seven Pillars of Modern Marketing CX: How Technology Shapes Engagement, Trust, and Growth(Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 20): CX with SG
38:13
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This episode breaks down the seven foundational pillars that define effective customer experience in modern marketing ecosystems. We explore how data, orchestration, personalization, measurement, and governance work together to create consistent, scalable engagement. The discussion highlights why fragmented MarTech stacks fail to deliver value with…
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Data Synergy in Automotive: Integrating Product, Vehicle, and Customer Intelligence for the Connected Experience (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 11): CX with SG
39:56
39:56
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This episode examines how automotive organizations unlock value by integrating customer, vehicle, and product data into a unified operating view. We explore why disconnected data systems limit personalization, service optimization, and lifecycle engagement. The discussion highlights how integrated data enables smarter ownership experiences, predict…
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Beyond CRM Silos: How Business Architecture Unifies Customer Strategy, Execution, and Experience (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 10): CX with SG
35:59
35:59
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This episode explores why fragmented CRM systems fail to deliver cohesive customer experiences and how business architecture provides a more durable solution. We discuss how disconnected tools, teams, and metrics create operational blind spots that undermine growth and trust. The conversation highlights how business architecture aligns strategy, pr…
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From Claims to Credibility: Building Sustainable Brand Equity Through Proof, Transparency, and Operational Truth (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 8): CX with SG
34:58
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In this episode, we examine why brand trust today is earned through proof rather than promises. Marketing narratives alone are no longer sufficient—customers, regulators, and stakeholders demand evidence embedded in operations, data, and experience delivery. We discuss how organizations undermine brand equity when claims outpace execution and how c…
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Human – AI Agent Collaboration Models, Escalation Design, and Hybrid Workforce Architecture (Season 4 Agentic AI System Architecture Masterclass, Episode 10): CX with SG
47:49
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This episode explores how humans and agents collaborate effectively. We discuss escalation design, shared accountability, and trust boundaries. The conversation highlights why hybrid models outperform full automation. Listeners will gain insight into designing productive human–agent systems. This episode reframes AI as a workforce multiplier. Podca…
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The Five Senses of Strategy: How Organizations Sense, Interpret, and Act in Complex Environments (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 22): CX with SG
37:47
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This episode introduces a sensory model of organizational strategy—how enterprises perceive signals, interpret meaning, and respond effectively. We explore why many organizations fail not from lack of intelligence, but from poor sensing and delayed response. The discussion connects strategy to awareness, feedback loops, and execution readiness. Lis…
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CRM and CDP in Concert: Designing Unified Systems for Insight-Driven Customer Experience (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 15): CX with SG
41:00
41:00
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41:00
This episode examines how CRM and customer data platforms work together to create cohesive, intelligent experiences. We explore why treating these systems independently limits insight and execution. The discussion highlights how synchronization enables real-time personalization, operational alignment, and strategic clarity. Listeners will gain a pr…
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Retail CX in the Age of Data: How Customer Platforms Redefine Personalization, Loyalty, and Scale (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 16): CX with SG
35:23
35:23
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35:23
This episode explores how retailers use customer data platforms to compete in highly dynamic markets. We discuss why personalization, speed, and consistency are now baseline expectations. The conversation highlights how unified customer intelligence supports merchandising, marketing, and experience design. Listeners will learn how data-driven retai…
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AI Agents in Commerce: Redesigning Sales, Buying Journeys, and Go-To-Market Execution for Speed and Precision (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 24): CX with SG
42:07
42:07
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42:07
This episode dives into how AI agents are reshaping commerce by automating decision-making across complex buying and selling motions. We explore how intelligent agents support account planning, deal configuration, pricing decisions, and customer engagement—dramatically reducing friction for both sellers and buyers. The discussion illustrates how mu…
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AI Architecture of Agency_ Agentic Systems as Enterprise Infrastructure (Season 4 Agentic AI System Architecture Masterclass, Episode 11): CX with SG
33:37
33:37
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33:37
This episode positions agentic systems as foundational enterprise infrastructure. We explore how agency changes execution, governance, and scale. The discussion highlights why organizations must architect for agency deliberately. Listeners will gain a strategic view of autonomy as infrastructure. This episode ties together the agentic transformatio…
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CX Agentic AI and the Continuous Close: Rethinking Revenue Operations for Always-On Decision-Making and Adaptive Sales Execution (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode ...
43:28
43:28
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43:28
This episode examines how agentic AI transforms traditional, episodic sales processes into a continuous, adaptive revenue engine. Rather than relying on static forecasts, manual handoffs, and delayed insights, agentic systems enable organizations to sense, decide, and act across the entire revenue lifecycle in real time. We discuss how autonomous a…
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From Fragmented Journeys to Exponential Growth: Designing Integrated Customer Experiences That Scale Revenue (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 14): CX with SG
40:19
40:19
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40:19
This episode explores how integrated customer experiences drive exponential revenue growth. We discuss why disconnected touchpoints create friction, churn, and missed opportunities. The conversation highlights how alignment across sales, service, and product engagement unlocks compounding value. Listeners will learn how experience integration impro…
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Rewiring Utilities Industry CX for the Customer Era: Integrating Asset, Operational, and Customer Intelligence(Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 13): CX with SG
39:13
39:13
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This episode focuses on how utilities modernize customer experience by unifying asset, operational, and customer data. We explore why legacy utility systems struggle with responsiveness, transparency, and trust. The discussion highlights how integrated data enables proactive service, outage communication, and regulatory alignment. Listeners will ga…
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From Static CRM to Living Systems: How Agentic AI Redefines Customer Strategy, Engagement, and Revenue Execution (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 2): CX with SG
35:48
35:48
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35:48
In this episode, we explore why traditional CRM systems struggle to keep pace with modern customer expectations and how agentic AI fundamentally changes that equation. Static records, delayed updates, and manual workflows are replaced by intelligent systems that continuously interpret customer signals and recommend actions in context. We discuss ho…
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Designing AI Architecture for CX and CRM: Building Intelligent, Governed, and Scalable Customer Systems (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 6): CX with SG
48:33
48:33
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48:33
This episode focuses on the architectural foundations required to support AI-driven customer experience and CRM systems. We discuss how organizations move beyond point solutions to integrated architectures that support intelligence, governance, and continuous learning. The conversation highlights key design principles such as modularity, explainabi…
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Integrating Customer Experience with the Value Chain: How End-to-End Alignment Drives Growth, Trust, and Operational Excellence (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 17 ...
34:27
34:27
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This episode explores why customer experience cannot be optimized in isolation from the broader value chain. We discuss how misalignment between marketing, sales, operations, and service creates friction that customers immediately feel. The conversation highlights how integrating CX into supply, fulfillment, pricing, and service execution improves …
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Escaping CX Inertia: The Four Outcomes That Separate Transformational Customer Experience from Incremental Change (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 18): CX with SG ...
35:18
35:18
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35:18
This episode examines why many CX initiatives stall despite significant investment. We introduce four defining CX outcomes that distinguish organizations that truly transform from those stuck in incremental improvement. The discussion explores how misaligned incentives, fragmented ownership, and surface-level metrics reinforce inertia. Listeners wi…
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Engineering the Agentic Enterprise_ Structural Operating Models, Trust Architectures, and Talent Transformation for Autonomous Intelligence (Season 4 Agentic AI System Architecture Masterclass, Episode ...
46:35
46:35
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46:35
This final episode synthesizes the agentic enterprise vision. We explore how operating models, governance, and architecture converge to support autonomy at scale. The discussion highlights structural transformation rather than incremental change. Listeners will gain a holistic understanding of what it means to engineer an agentic enterprise respons…
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AI AgenticOps and Runtime Reliability for Enterprise Agent Systems_ Lifecycle, Observability, Incidents, and Continuous Assurance (Season 4 Agentic AI System Architecture Masterclass, Episode 2): CX with ...
42:31
42:31
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42:31
This episode focuses on how enterprises operate agentic systems safely in production. We discuss lifecycle management, observability, rollback mechanisms, and failure containment. The conversation highlights why runtime governance is essential once agents act independently. Listeners will gain insight into how AgenticOps enables control without sac…
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Systems Engineering Framework Enterprise Agentic AI (Season 4 Agentic AI System Architecture Masterclass, Episode 5): CX with SG
44:32
44:32
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44:32
This episode dives deep into execution-layer architecture for multi-agent systems. We discuss control planes, choreography, and escalation paths. The conversation highlights why execution design determines resilience and predictability. Listeners will gain a systems-level understanding of how autonomous agents operate coherently. This episode is es…
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AI Systems Architecture for Autonomous Agentic Identity, Governance, and Runtime Authorization (Season 4 Agentic AI System Architecture Masterclass, Episode 6): CX with SG
37:55
37:55
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37:55
This episode focuses on identity and authority in autonomous systems. We explore how agents are authenticated, constrained, and audited. The discussion highlights why unmanaged identity creates existential risk. Listeners will gain insight into how identity architecture underpins trust and safety. This episode is critical for security and governanc…
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Trust Architecture for Enterprise Agentic AI Systems_ An Architectural and Governance Handbook (Season 4 Agentic AI System Architecture Masterclass, Episode 7): CX with SG
39:14
39:14
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39:14
This episode explores trust as a system property rather than a policy statement. We discuss enforcement, verification, and accountability mechanisms. The conversation highlights why trust must be engineered, not assumed. Listeners will gain a concrete framework for trustworthy autonomy. This episode anchors agentic AI in enterprise-grade governance…
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Data Architecture & Knowledge Graphs for the Agentic Era_ Systems-Centric Data Foundations for Enterprise AI (Season 4 Agentic AI System Architecture Masterclass, Episode 4): CX with SG
45:44
45:44
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45:44
This episode examines how knowledge must be structured for agentic systems to reason reliably. We explore why ungoverned knowledge leads to inconsistency and risk. The discussion covers ontologies, provenance, and lifecycle control. Listeners will gain insight into how knowledge architecture enables trustworthy decision-making. This episode connect…
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