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Welcome to the Property Management Business Podcast, hosted by Marc Cunningham, a veteran property manager with over 40 years of experience. This podcast offers practical insights for both beginners and experienced property managers, including topics such as industry trends, growing your business, increasing your income, marketing strategies, financial management, owner & tenant relations, and regulatory compliance. Learn valuable tips from an industry expert as you build, grow, and protect ...
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Real Talk Rentals

On Q Property Management

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The podcast where property owners learn how to manage their investment properties. Whether you’re an accidental landlord or a real estate investor, we will give you the playbook on managing your property investments. A podcast production of On Q Property Management, hosts Ben Bailey and Eric Dixon share their lessons learned and experiences that led the company from operating out of a home attic, to now managing over a billion dollars in property investments.
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How many properties did your property management company lose last year? Is there a way to actively retain more of your owner clients and their properties? In this episode, Marc sits down with Lior Abramovich from Blanket Homes to discuss innovative strategies for retaining existing property owner-clients. From lessons learned in the Israeli Navy t…
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How much is your property management company worth? How much should you pay if you are buying another company? What are the different ways to calculate the value? This episode provides strategic insights on property management company valuations and acquisitions as Marc is joined by industry veteran Jock McNeill from PURE Property Management and Jo…
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How does maintenance impact your property management company? Marc is joined by Ethan Lieber, the founder and CEO of Latchel, a company that helps property managers simplify the overall maintenance process and allows property managers to sleep better at night. Marc and Ethan also discuss how the principles of economics impact a property management …
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Do you lie awake at night wondering how to transform your property management business into a well-oiled machine? In this episode of the Property Management Business Podcast, host Marc Cunningham answers questions sent in by listeners. From exploring the feasibility of a self-running property management business to discussing pricing strategies for…
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What would you give to know the exact future of property management? Well, you’re in luck! On this episode of the Property Management Business Podcast, Marc chats with Andrew Smallwood from Second Nature to talk about the future of property management with innovations, strategies, and nuggets of real-world wisdom that will help you view this indust…
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What is the best way to market your property management business? Have you been thinking about expanding into multiple markets? Stephen Fox with Upkeep Media joins Marc in this episode of the Property Management Business podcast to talk about the challenges they face using a strategic, long-term marketing mindset, considering the way advertising is…
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Are you ready to take your property management business to the next level? In this episode of the Property Management Business Podcast, Marc shares the six principles of property management. From making problems disappear to maintaining high standards for desirable tenants, Marc shares valuable insights and strategies for running a successful prope…
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Can property managers report resident rent payments (and missed payments) to credit bureaus? Should credit reporting be a benefit that property managers offer to their residents? Join us on this episode of the Property Management Business podcast as we explore credit reporting with special guest Steve Jarvis from CredHub. Steve shares insights into…
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Ever wondered what it takes to be a successful landlord? Join Ben and Eric on Real Talk Rentals as they chat about the key questions for people to ask themselves before they become a landlord. They discuss the motivations behind becoming a landlord, the challenges of property investment, and the decision to self-manage or hire a property management…
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Are you a property manager or real estate investor, feeling the heat from mounting tenant protection rights and laws? Marc is here to explain what's really happening and how it has changed the landscape of the industry. Marc will navigate you through the evolving legislation, tenant protection rights, and the emerging concept of "landlord collusion…
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They’re inevitable as a property manager, but it’s hard to know what they’ll be and when they’ll happen: property emergencies. On this episode of Real Talk Rentals, Ben and Eric break down exactly what constitutes an emergency, when you should hit the panic button, and what sometimes appears to be a property emergency but actually turns out to be a…
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What are the most overlooked but most essential terms, clauses, and elements of a property management agreement? In this episode of the Property Management Business Podcast Marc shares his thoughts on this question, and discusses owner reserves, lease renewals, security deposits, and the authority to manage properties effectively. Learn practical t…
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Are you a property manager trying to navigate the eligibility requirements for the Employee Retention Tax Credit (ERC)? Stay up-to-date and learn how to apply for this crucial financial assistance on this episode of Property Management Business Podcast as Marc chats with Charles Hawkins from the Origins Group. Hear his insights about how your prope…
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What does the future hold for property management? In this episode, Ben and Eric, look deep into the crystal ball and explore the evolving landscape of property ownership. From changing regulations to dynamic fair housing laws, they unravel the complexities faced by landlords and property management companies. How will housing voucher programs impa…
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Are you a property manager looking for ways to improve your communication with owner clients? In this episode of the Property Management Business Podcast, Marc shares his key strategies for effective owner communication. Learn how to keep your owners informed and build trust with regular, clear, and timely updates - from initial notifications to va…
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Do you own a rental property or are looking to invest in real estate? Accounting can be complex and intimidating, but it doesn't have to be. In this episode of Real Talk Rentals, Eric Dixon and Ben Bailey go over the basics of accounting for landlords. They share their experiences and provide valuable insights on the importance of accurate financia…
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Do you waste time driving between rental properties? Get back control of your schedule with Showdigs. Join Marc as he sits down with Kobi Bensimon, founder of Showdigs, to discover how on-demand showing agents handle inspections, notice delivery, and showings.Reduce windshield time and free up your calendar by leveraging their network. Marc will al…
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Are you a property management company looking to expand to new markets? Learn the steps to take in this episode of Real Talk Rentals if you’re looking to expand into different markets. Ben and Eric share their experience of expanding On Q Property Management into Texas, and what are the key steps to do it right. Learn how they found local talent, s…
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Are you ready to start your property management business? With Marc's expert advice, you'll learn the 13 essential steps that will give your business a strong foundation. From making sure you have the right license to ensuring finances are in the right place and even having a website available for residents and owners. Tune in now to this episode o…
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What does it take to be a property manager? What are some key takeaways and lessons learned from experts in the industry? Join Ben and Eric on this episode of Real Talk Rentals as they discuss their own experiences in property management. They share their years of experience working with landlords, home owners, and tenants. Tune in as they discuss …
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Are you a property manager looking for an innovative way to manage your business and market your services? In this video, Marc shares valuable insight on how to effectively 'clone' yourself using video so that you can maintain consistency in marketing, address owner-client queries, and control various processes in your business. Need help Eliminati…
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No landlord wants to deal with unhappy tenants - but when it happens, how do you handle it? On this episode of Real Talk Rentals, Eric and Ben will take you through the dos and don'ts of handling tenant disputes, escalation tactics, and more. When it comes to handling tenant disputes, from showing empathy to practicing good communication skills, kn…
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Are you looking to stay ahead of the curve in the Property Management industry? On this episode of Real Talk Rentals, Eric and Ben show you how modern tech-driven solutions can help you streamline your processes and make your business more efficient. Learn everything from online portals to AI-based solutions and see how they can revolutionize the w…
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Are you a property manager looking for ways to stay motivated in a demanding and sometimes draining job? Look no further! In this episode, Marc Cunningham provides valuable advice on how to maintain motivation while managing properties. He discusses the importance of remembering that property management is a people business, avoiding the false narr…
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Are you looking to hire the right people to grow your business? Listen in as Marc talks about when and how to hire the right people for your team on this episode of Property Management Business Podcast. Get insight on how to build a competitive team that will help your business thrive and survive. Click here to find the perfect real estate or prope…
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Are you a property owner looking to get the most out of your rental properties? Tune in to this episode of Real Talk Rentals and learn from Ben and Eric, as they discuss the top 3 things property management companies should be doing to best serve their owners. Get all the insider advice you need to know for how to manage your rentals right now! Add…
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Ready to supercharge your property management business without spending a dime? Then don’t miss this episode of the Property Management Business Podcast! Marc will share the 4 essential components you need to have in place to optimize your marketing strategy and maximize your success. This episode is packed with valuable strategies, practical tips,…
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Running a rental property comes with a wide range of costs, but one of the biggest is vacancy. Don't let an empty unit cost you money - join Ben and Eric on this episode of Real Talk Rentals to learn more about what leads to vacancies and how to avoid them! Additional Resources at www.onqpm.com. Connect with On Q on Facebook - Twitter - YouTube Con…
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Are you a property manager struggling to manage your friends and family who are tenants? Or trying to help them out by providing them a job? In this episode of Real Talk Rentals, Ben and Eric take on the challenges of dealing with friends and family in property management. Learn how to solve problems and make the most out of the good times when it …
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Are you looking for a way to calculate a rent increase on a lease renewal? In this episode, Marc Cunningham provides an easy-to-follow guide for understanding how to accurately determine your new rental rate. He explains the process step by step, so that you can have confidence in the calculations. Need help making sure your trust accounts are reco…
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Are you interested in expanding your knowledge about property management? If so, you won't want to miss the latest episode of Real Talk Rentals. In this informative discussion, Ben and Eric dive deep into the intricate world of property management, explaining the most commonly used terms and industry jargon. Additional Resources at www.onqpm.com. C…
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Are you a property manager looking for ways to best structure your pricing to your owner-clients? In this episode, Marc Cunningham compares the benefits and drawbacks of rigid vs. dynamic pricing models. He explains the importance of keeping your fees flexible in order to provide owners with the best value. Tune in to hear his insights on negotiati…
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Have you ever had a burning question about property management but didn't know who to ask? Well, in this episode, we've compiled a list of questions sent in by our listeners and our team of experts are here to answer them all. Ben Bailey and Eric Dixon are seasoned property managers with years of experience in the industry. They'll provide insights…
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Are you looking for strategies to rent out your properties faster? Marc Cunningham has the answers! In this episode, Marc discusses his tips and tricks for ensuring your properties meet a higher rent-ready standard. Learn why it's important to not advertise too early, add updated photos or videos of the property, and price accordingly per market co…
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Are you thinking about investing in real estate but don't know where to start? Buying a rental property can be a great way to build wealth and generate passive income, but it can also be overwhelming for first-time buyers. In this episode, we'll walk you through the process of buying a rental property, step-by-step.From finding your “why” to unders…
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Are you a property manager who is tired of dealing with never-ending maintenance issues? In this episode you will learn how to manage common issues with confidence, including clarifying vendor expectations and balancing price, quality, and timeliness. Marc will share best practices for managing those maintenance challenges, including how to adopt a…
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Have you ever wondered what tools and services different property management packages have to offer? In this episode, Ben and Eric break down the pro's and con's of all the most popular property management packages and explain what you should consider when choosing the right one for you. From basic maintenance and tenant screening to more advanced …
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Have you ever been hired by a property owner only to realize that they are not a good fit for you? In this episode, Marc brings his expertise and shares his top tips for screening and vetting potential owner-clients so that you can establish meaningful relationships without any unnecessary stress. Don't miss out on how to unlock the secret to succe…
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What does the future hold for property management companies? In this episode, you will learn all about how the market is changing and what this means for you. Marc will dive deep into the future of property management and explain the latest trends and techniques that are shaping the industry. Additionally, he will introduce you to some of the most …
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Are you considering starting a property management business, but not sure what's involved? In this episode, Marc is going to break down the pros and cons of running a property management company, helping you make an informed decision if the business is right for you. From dealing with tenants to managing maintenance requests, being a successful pro…
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Are you considering managing a Section 8 property? Looking to gain insight into what you can expect? We're here to help! In this episode, Ben and Ericl discuss the ins and outs of Section 8 housing management so that you can make an informed decision about taking on a rental. From tenant qualifications to regulations, we've got the knowledge and in…
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Looking to build, grow, or protect your property management business? This is the Property Management Business Podcast hosted by Marc Cunningham, a veteran property manager with over 40 years of experience as a property manager and most importantly, running a property management business. The podcast offers practical insights for beginners and expe…
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Looking to generate passive income from rental properties but not sure where to start? Eric and Ben will break down the different types of rental properties available. They'll share insights on the benefits of property management companies, including how they can save you time and money. And, they'll delve into why investing in new homes could be t…
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Are you a first-time renter and feeling overwhelmed by the leasing process? In this episode, we'll guide you through everything you need to know about leasing a property and what you can expect as a first-time tenant. Ben Bailey and Eric Dixon, experts in the field of property management, will cover the basics of leasing, from understanding your le…
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Are you considering managing your own properties? Wondering about best practices and common pitfalls to avoid? In this video, Eric and Ben equip you with everything you need to know about self-management. They not only deliver practical guidance but also share advanced tips and tricks for running your properties successfully. Say goodbye to uncerta…
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What is and isn’t allowed during property inspections? In this episode, we take an in-depth look at what is and isn’t allowed when it comes to inspections. You will learn what property managers and tenants should both do to ensure that inspections are conducted fairly and professionally. In this episode, we explore the dos and don'ts of property in…
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Are you considering hiring a property manager? What should you look for when hiring a property manager? If you're a landlord or property owner, hiring a property manager may be one of the best decisions you can make for your investment. In this episode, Ben and Eric dive into the key qualities of a great property manager, such as their communicatio…
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It’s an old saying but true nonetheless: “Buy land – they aren’t making anymore of it.” But what exactly are the benefits of owning property and what are the pitfalls to avoid? This episode of Real Talk Rentals covers the advantages of buying an investment property along with the risks. From knowing your purpose for investing to avoiding financial …
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From knowing your “why” to learning all the ins and outs of being a landlord, property management brings with it quite a few obstacles and rewards. So is it worth it? Tune into this episode of Real Talk Rentals to find out the dos and don’ts of property management, and why it is so important to know why you want to get into investment properties be…
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Are you unsure what insurance you need for your properties? Are you wondering if your current insurance is enough? As a property manager, you have a lot of responsibilities. One of those is making sure your properties are insured properly. In this video, we’re going to go over the different types of insurance you need and what each one covers. Ben …
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