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Restaurant Operator

Networld Media Group

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This podcast series from the publishers of FastCasual.com, PizzaMarketplace.com and QSRweb.com provides restaurant owners and executives with the insights and inspiration they need to grow their brands. Each episode features interviews with experienced restauranteurs, industry experts, and thought leaders, who share practical tips and advice for running a successful restaurant business.
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Women in Restaurant Leadership is a new podcast from the teams at QSR and FSR magazines and the podcasts QSR Uncut and The Restaurant Innovator. It will explore stories and insights from women leaders across the industry, creating a space to share ideas, aspirations, and help progress the sector forward. Join the WiRL movement!
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Designed for tech heads and food fanatics alike, Technical Foodies explores the latest trends and innovations in the QSR tech industry. Host and marketing professional Delia Sargeant sits down monthly with experts and industry leaders from your favorite QSR brands to discuss the latest innovations. Made for execs, entrepreneurs, and consumers, Technical Foodies dives into what impacts how we dine, shop, and live.
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All things Commercial Real Estate uncensored for your pleasure. Get the take from the operators, bankers, owners, tenants, landlords, and many other angles of the CRE world. Hosted by Derek Anthony and Mia in downtown Fort Worth, Texas studios. Be sure to check out www.thepodcaststudio.net for all the latest info. Available anywhere Podcasts are available.
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Electrical Distribution Solutions is a podcast for electricians, engineers, architects and more. SSDi manufacturers custom electrical distribution and control systems for C-Store’s and QSR’s worldwide. This podcast is hosted by Jerry Nelson, Adam Bohnet, and Dorothy McCarley. They are the founders of SSDi and have over 20 years of electrical trade industry experience. We all have our favorite tools, let this be one of them!
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The Instant Payments Podcast is your go-to source for conversations at the intersection of innovation, payroll, and financial wellness. Hosted by payments industry veteran Tal Clark, the show explores how real-time disbursements, earned wage access, digital tipping, and modern payment technology are reshaping the way America gets paid. Each episode features thought leaders, operators, and innovators who are advancing how workers access and manage their money. Whether you're a business leader ...
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We Bought a Franchise – The #1 Franchise Podcast by Real Franchise Owners The top franchise podcast where actual franchise owners reveal what really works in franchise ownership. If you're researching how to buy a franchise or evaluating franchise opportunities, this is your unfiltered source. HOSTED BY REAL FRANCHISE OWNERS Jack and Jill Johnson — certified franchise consultants who've actually owned franchises. Jack built a home care franchise to 100+ units and sold it to private equity. H ...
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Managing Marketing is a weekly podcast hosted by the marketing subject matter experts at TrinityP3 Global Marketing Management Consultants. Each podcast is a conversation with a thought-leader, expert, professional or practitioner of marketing, media, advertising and communications on the issues, insights and opportunities in the marketing management category. Ideal for marketers, advertisers, media and commercial communications professionals. TrinityP3 is the leading global marketing manage ...
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Welcome to the Intertek Podcast Network, Assurance in Action, your hub for quality insights and information from our Intertek experts. Learn what our people are saying about important industry trends ranging from food safety standards to supplier management and everything in between! With new and recurring guests, we are poised to provide you the knowledge needed to enhance your business processes, operations, and safety.
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Selling (or buying) a restaurant or bar is no small feat. It's a complex and lengthy journey filled with many hurdles and deal-killers along the way. Restaurant Deal Making EXPOSED! is a masterclass in the navigation of these restaurant transactions, helping buyers and sellers to prepare for the good, the bad, and the ugly that comes with them. Whether you're looking to sell your lifelong business for top dollar or are on the hunt for the perfect restaurant or bar to call your own, this podc ...
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The Matt Baxter Show, hosted by Founder and CEO of Wedge, is dedicated to people finding their purpose. We'll be having conversations spanning all sorts of purpose related topics with people who absolutely love what they do every single day.
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Join WillowTree’s Billie Loewen for a deep dive into growth marketing. In each episode, Billie discusses the latest news and topics in lifecycle marketing, chatting with a wide array of guests, including WillowTree colleagues, client-partners, and industry thought leaders. Let's grow!
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Your weekly dive into the world of payments, hosted by Arthur Bedel. Join us for intimate, educational, and fun conversations with Top Payment Leaders as we explore the latest trends, innovative payment products, and executive spotlights to uncover the stories behind overnight successes. Ready to connect the dots?
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Immerse yourself in the dynamic world of point-of-sale (POS) with the Rising Stars Podcast by Star Micronics, hosted by industry pro, Kate Orara. Twice a month, we explore the fascinating journeys of innovators and businesses navigating the challenges of technology's rapid pace. In every episode, Kate Orara, Partner Development Manager at Star, takes listeners on an exploration of emerging retail technology trends and strategies with global industry giants. She's spent her entire career meet ...
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In this episode we explore the topic that affects millions of meals served every day, managing food safety and hygiene under pressure in the quick service restaurant industry and the solutions Intertek provides to help those businesses protect their brand. Speakers: Catherine Beare - Regional Director Intertek UK and Iberia Karen Whiting – Director…
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In this episode of the Instant Payments podcast, CEO Tal Clark interviews Matt Umholtz, President and CRO of AllianceHCM. They discuss Matt's journey from working in high-end kitchens to becoming a leader in payroll and HR technology. The conversation highlights key industry challenges such as labor and food costs, turnover rates, and the importanc…
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In this episode of Restaurant Operator, host Cherryh Cansler, publisher of Fast Casual, sits down with Luke Wilwerding, VP of North America Sales of Elo Touch, sponsors of both this episode and the Fast Casual Top 100 Movers & Shakers report. Together, they explore how restaurant technology is transforming every stage of the guest experience from s…
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How can quick service restaurants stay relevant in a market that changes overnight? Matthew Blair knows what happens when a concept stops evolving. After selling his original World Wrapps and buying it back eight years later, he saw firsthand how a brand that pioneered global fusion wraps could lose its edge when consumer expectations shifted. In t…
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What are the biggest financial mistakes new restaurant owners make? We’ve seen them all, and we’ve made many of them ourselves. When you’re opening a restaurant, it’s easy to focus on the excitement and overlook the numbers. But running out of working capital, mispricing your menu, or overpaying for your lease can turn a dream into a financial stra…
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Chemical regulations are only part of the story. In our latest episode, Bob Trimble, Program Manager for Global Restricted Substances at Intertek Assuris, sits down with Anju, an expert in U.S. consumer product safety, to explore how CPSC e-filing is changing the compliance landscape, specifically for children’s products. From documentation require…
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Ep 06 Part 2: Driving Labor Efficiency and Employee Development in the Restaurant Industry In this episode of the Instant Payments Podcast, Tal Clark, CEO of Instant Financial, continues the conversation with Matt Umholtz, President of AllianceHCM, delving into the labor challenges faced by the restaurant industry. The discussion navigates the impo…
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In this episode of the Pizza Marketplace Podcast, host Mandy Detwiler, talks to Jennifer Jackson, vice president of public relations for Hungry Howie's. Jackson spoke about the public relations and advertising the pizza brand does. Hungry Howie's differentiates itself by offering flavored crusts. Jackson said the butter cheese is the top crust flav…
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In this special episode, we’re diving into the brand-new WiRL x GLEAM Mentor Program, a first-of-its-kind partnership reshaping how women in restaurant, foodservice, and hospitality leadership grow, develop and rise. You’ll hear directly from the leaders behind the program about why this mentorship model works, what women truly need to advance, and…
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In this episode of the Restaurant Operator Podcast, podcast host Mandy Detwiler, editor of Pizza Marketplace and QSRweb, talks to Jim Nusbaum, CEO of Barry Bagels. Nusbaum shares the brand's origin story, its expansion strategy into Texas, and the unique hub and spoke model that supports franchisees. He discusses the importance of employee culture,…
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Nathan Hodges, Managing Director of TrinityP3 ANZ discuss the complexities of agency rosters in the marketing landscape. He outlines the evolution of agency models, the impact of in-house agencies, and the importance of data-driven decision-making. Their conversation emphasizes the need for marketers to actively manage their agency relationships an…
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Send us a text Pool service franchise meets tech-driven recurring revenue. Discover how Puddle Pools built a scalable pool cleaning franchise across the U.S. and Canada with predictable cash flow, lean overhead, and margins that attract both operators and private equity. The Pool Maintenance Franchise Business Model We sit down with Puddle Pools fo…
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In the second in our podcast series ‘Cybersecurity Demystified’ we shine a spotlight on cybersecurity threats in the food sector, highlighting how even beer pumps can be hacked, and solutions to mitigate the risk. Speakers: Deborah Matthews – Business Development Manager, Intertek Business Assurance UKI Steven Ramsden – President Information Securi…
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Abe Kasbo is the founder and CEO of Verasoni. An independent marketing communications advisory firm based in New Jersey. Abe discusses why he published his latest book, Irresponsibly Digital. He challenges mid market leaders to confront the unchecked excesses and missed opportunities of today’s digital-first landscape. Abe discusess the importance …
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Send us a text A small-town key and a big idea changed fitness forever. We’re sitting with Chuck Runyon, Co-Founder of Anytime Fitness and Purpose Brands, to trace the leap from oversized racquetball clubs to tech-enabled, 24/7 gyms that actually match how people train today. Chuck opens up about building with empathy for small business owners, why…
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What’s the real cost of working with a general attorney or accountant who doesn’t specialize in restaurants? We’ve seen firsthand how relying on the wrong professionals can create major problems, from messy books to painful lease negotiations, and how quickly these issues can spiral into expensive fixes. Running a restaurant is complex enough witho…
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Ian Perrin, founder of Speed, talks about his journey in the marketing industry, the importance of differentiating indie agencies, and the impact of mental health initiatives like Keep Talking. He discuss the evolving landscape of in-housing versus outsourcing, the challenges and opportunities it presents, and the transformative role of AI in marke…
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In this episode we explore how EU plastic regulations are driving the shift toward a circular economy and how ISCC PLUS certification helps businesses ensure traceability, compliance, and sustainability across the plastics value chain. Follow us on- Intertek's Assurance In Action || Twitter || LinkedIn.…
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Edible has been a household name for decades, but under CEO Somia Farid Silber, it’s no longer just a gifting brand. Today, Edible Brands is evolving into a multi-disciplined platform that spans fresh food and beverage, e-commerce, and fast casual dining. In this episode, Somia shares how she’s leading one of America’s most recognizable legacy bran…
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Darren Wallace, Executive General Manager at Bega Group, talks about the challenges and opportunities in managing iconic consumer packaged goods brands, particularly in the dairy sector. He discuss the importance of local ownership, the evolution of marketing strategies, navigating consumer trends, product development, distribution channels, pricin…
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Send us a text We sit down with GymGuyz founder Josh York to unpack how a mobile fitness brand scaled to seven countries by pairing accountability with convenience and culture. We talk mindset, unit economics, trainer retention, recovery, cash flow, and the power of relentless consistency. • bringing the workout to clients anywhere with fully equip…
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In the first of our ‘Cybersecurity de-mystified series, we're talking about why cybersecurity is not just an IT problem. It's everyone's responsibility and it's central to building trust and resilience. Speakers: Matthew Ruff, BDM Intertek Business Assurance UKI Steven Ramsden, Intertek President – Information Security Follow us on- Intertek's Assu…
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In this episode of the Instant Payments Podcast, host Tal Clark, CEO of Instant Financial, continues the conversation with Kep Sweeney, CEO of PDQ Restaurants. They delve into the business environment of the quick-service restaurant (QSR) space, discussing the handling and implications of tips, employee compensation, the free market, and industry t…
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Send us a text How Two First-Time Franchisees Built a Thriving Roofing Business — Without Construction Backgrounds In this episode, the team sits down with Kevin and Kathy, first-time franchise owners of Action Exteriors, to unpack how two non-constructors turned a leap of faith into a fast-growing exterior restoration business. They share how they…
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In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of QSRweb.com and Pizza Marketplace, talks with Or Peleg, managing partner of Tel Aviv Grill in the Los Angeles area. Tel Aviv Grill began 11 years ago as a small kosher market making shawarma, skewers and sandwiches in the San Fernando Valley in Los Angeles. "And, very…
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Michael Moszynski, the CEO of London Advertising and the recently appointed Chair of WONA Digital, talks about the evolving landscape of agency pitches, the impact of technology and procurement on the selection process, and the importance of human interaction in fostering successful client-agency relationships. Michael shares the challenges faced b…
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Water is at the heart of sustainability, but do you know the true impact of your water use? In our latest episode, we dive into the world of water footprinting analysis, exploring what it is, how it compares to carbon footprinting, and how business can measure, manage and reduce their water impacts across their supply chains and products. Join our …
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In this episode of Assurance in Action, our host David Muil explores how organizations use certification to turn sustainability commitments into measurable proof. Discover how certification supports compliance with global regulations, strengthens credibility with stakeholders, and drives continuous improvement across industries from manufacturing a…
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Ep 05 Part 1 Restaurant Industry Insights with Kep Sweeney, CEO of PDQ and Former Wall Street Analyst In this episode of the Instant Payments podcast, host Tal Clark, CEO of Instant Financial, interviews Kep Sweeney, the CEO of PDQ Restaurants. Kep shares his extensive background in the restaurant industry, from working in kitchens as an executive …
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In this episode of the Pizza Marketplace Podcast, Mandy Detwiler, editor of Pizza Marketplace and QSRweb.com, talks to Eric Soller, founder of Old Scratch Pizza in Dayton, Ohio. With a formal culinary background and years working with mixer giant Hobart, Soller said he was primed and ready to open his own restaurant. "I love pizza," Soller said. "I…
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Send us a text Want a business that doesn’t just pay you—but can be sold for a multiple? We dive with Thomas Scott into the playbook behind low-investment, high-potential franchises and why home services are the quiet engine of real, sellable equity. From custom closets to dryer vents, Thomas breaks down how to “build the box”: modern marketing, a …
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How is social media reshaping the restaurant industry, and what can owners do to protect their business? We’ve seen firsthand how TikTok videos, Instagram posts, and Yelp reviews can drive massive traffic or create unexpected backlash overnight. Unlike traditional critics with context and standards, today’s influencers are building their own brands…
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Think food contact packaging compliance is simple? Think again. In The Myths of Food Contact Packaging Compliance: What It Really Entails in a Global Market, Taylor Cavanaugh and Ashli Span uncover the hidden complexities behind ensuring safety, compliance, and credibility across international markets. From regulatory myths to real-world challenges…
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Kathryn Illy is a strategic and commercially driven executive leader with over 20 years’ experience in private and public sectors, including tourism, financial services, professional services, advisory, and advertising. Kathryn discuss the evolving landscape of marketing, highlighting the challenges and opportunities marketers face today. She share…
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Send us a text Looking for the real playbook behind franchise growth in a high-rate, AI-shaken market? We sat down with Aaron Harper—architect of Rolling Suds’ explosive rise—to unpack why niche, recurring service businesses are beating capital-heavy food brands and how honest expectations turn into better outcomes. From the Patch Boys turnaround d…
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Sustainable Aviation Fuel (SAF) is transforming air travel’s path to net zero — but only with trusted certification. In this episode of Intertek’s ISCC Awareness Series, Florencia Bahamonde and Mike Koziar explore how ISCC certification ensures sustainability, compliance, and credibility for SAF worldwide, and what new technologies are shaping the …
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In this episode of the Instant Payments podcast, host Tal Clark, CEO of Instant Financial, interviews Dr. Martin Armstrong, Vice President of Payroll Shared Services at a Fortune 100 telecommunications company. They discuss Martin's extensive career in payroll, his journey from the Navy to becoming a recognized leader in the industry, and the techn…
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In this episode of Restaurant Operator Podcast, Cherryh Canlser, publisher of FastCasual, offers an exclusive preview of the heavy-hitting CEO panel, moderated by HungerRush CEO Bill Mitchell, at the upcoming Fast Casual Executive Summit, Oct. 5-7 in Austin. The episode features an insightful conversation with Mitchell and Aman Devgan, HungerRush's…
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Pumpkin fatigue is real... but don’t tell its loyal fans. While nearly half of consumers say they’re over pumpkin, it’s still one of the most craved seasonal flavors. Meanwhile, apple is staging a comeback, and consumers are split down the middle on whether they want the classics or crave something new. In this bonus episode, I sit down with Shanno…
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In honor of Hispanic Heritage Month, we’re spotlighting Yessica Perez, Chief People Officer at Ojos Locos Sports Cantina—a brand built by and for the Latino community. Yessica’s story is one of representation, resilience, and results. From her own career journey to overseeing teams where more than half of management roles are filled through interna…
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Kim Russell, an award-winning marketing leader with extensive experience in the Quick Service Restaurant (QSR) sector. She talks about the competitive landscape of QSRs, her transition from agency to client-side marketing, and the unique challenges faced by brands in this industry. Kim shares insights on consumer behavior, the importance of authent…
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Are you ready to take the first steps toward Reasonable Assurance (RA) in climate-related disclosures? From understanding what it means for GHG emissions reporting to where companies should begin, this episode breaks it down in a clear, practical way. Join host Catherine Beare in conversation with Rizwan Nasmuddin as they explore how organizations …
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In this episode of the Instant Payments Podcast, host Tal Clark (CEO of Instant Financial) continues his conversation with Kevin O'Bold, VP of Finance at Ultra Steak. They dive deep into the impact of digital tipping, pay-at-the-table technology, and electronic payments on restaurant operations, employee satisfaction, and business efficiency. Kevin…
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Susie Shaw, APAC CEO, We Are Social and Paul Edwards, an advisor to We Are Social’s new reputation practice and Director at John Connolly and Partners, discusses the evolving landscape of corporate communication and reputation management. There was a time corporate reputations were managed by corporate communications, shaping messages for sharehold…
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Send us a text What does it take to build a successful children's hair salon franchise? Lacy Altenhofen, owner of multiple Sharkey's Cuts for Kids locations in Texas, reveals the unexpected journey that transformed her from marketing professional to thriving entrepreneur. Driven by a desire to bring valuable services to her hometown communities, La…
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What happens when a restaurant deal is nearly complete and a sudden change threatens to derail it? Material adverse changes (MAC) can turn a smooth transaction into a complicated situation, and they often appear when you least expect them. From equipment failures to unexpected employee raises, the time between signing a contract and closing escrow …
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For the food and hospitality industry, allergen management is about more than meeting regulations. It is about safeguarding customers, strengthening reputation, and creating a culture that builds lasting trust. In this episode, host Patrick McNamara of Intertek Food Services is joined by Liljia Polo-Richards, founder of Allergy Companions. Sparked …
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