This podcast series from the publishers of FastCasual.com, PizzaMarketplace.com and QSRweb.com provides restaurant owners and executives with the insights and inspiration they need to grow their brands. Each episode features interviews with experienced restauranteurs, industry experts, and thought leaders, who share practical tips and advice for running a successful restaurant business.
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The Pizza Marketplace Podcast offers a view into the hot topics affecting the continuing evolution of the pizza industry.
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Helping retailers everywhere grow their bottom-line with our programs and fanatical support. It's all about foodservice marketing tips and business strategies! Email us at QSRnation@PFSbrands.com.
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I created the Supersonic Marketing Podcast to interview the greatest people in hospitality and subject matter experts in Brand and Marketing. We share our insights and expertise for free to help businesses all around the world BOOM! You’re welcome. Sponsored by Vita Mojo
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Designed for tech heads and food fanatics alike, Technical Foodies explores the latest trends and innovations in the QSR tech industry. Host and marketing professional Delia Sargeant sits down monthly with experts and industry leaders from your favorite QSR brands to discuss the latest innovations. Made for execs, entrepreneurs, and consumers, Technical Foodies dives into what impacts how we dine, shop, and live.
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Franchisee Marketing Expert | QSR | LSM | Franchising | Customer CARE | Restaurants
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All things Commercial Real Estate uncensored for your pleasure. Get the take from the operators, bankers, owners, tenants, landlords, and many other angles of the CRE world. Hosted by Derek Anthony and Mia in downtown Fort Worth, Texas studios. Be sure to check out www.thepodcaststudio.net for all the latest info. Available anywhere Podcasts are available.
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Co-hosted by the dynamic duo Ryan Hicks & Zack Fishman, Modrn Business is an award-winning, interview-style podcast that spotlights franchising's brightest executives. Follow along each week as we uncover franchising's top technology trends, the hottest franchise industries to invest in, ways to improve your own franchise business and how to potentially become a franchisee.
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Welcome to the Leaders in Conversation. A community of C- Suite Leaders who through a plethora of experience and finely - honed leadership skills will share with us how they cultivate the intelligence needed to create corporate value through intentional & authentic leadership conversations in Africa. I hope to inspire you to learn, gain new perspective, help you navigate your corporate journey as an aspiring C- Suite Leader. LEADERSHIP| WOMEN| CORPORATE CULTURE🎙
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Did you know that 2024 is a leap year? Are you prepared to make the leaps you must to win the epic battle between being remarkable or risking irrelevance as the pace of change accelerates, as the bar for performance gets raised higher and higher? As increasingly Fortune favors the bold, are you ready to leap ahead of the competition? This is Steve Dennis, strategic advisor, keynote speaker and best-selling author inviting you to join me and fellow retail insider Michael LeBlanc each week as ...
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The Matt Baxter Show, hosted by Founder and CEO of Wedge, is dedicated to people finding their purpose. We'll be having conversations spanning all sorts of purpose related topics with people who absolutely love what they do every single day.
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Social media, marketing and business strategies for restaurants and cafes industry
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Driving Success and Empowering Talent in the QSR Industry by Nolo Thobejane: Chief People Officer at KFC/ YUM Africa
56:58
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Welcome to another captivating episode of Leaders In Conversation! We have the privilege of sitting down with the esteemed Chief People Officer at KFC, Nolo Thobejane. Our guest's journey to this leadership role is nothing short of inspiring. From overcoming early career struggles to shaping a distinguished leadership approach, she has navigated th…
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BONUS EPISODE: Remarkable Video Commerce & Innovation with Maryam (Mary) Ghahremani, CEO, Bambuser
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Welcome to a special bonus episode of the Remarkable Retail #podcast, recorded live in Barcelona at Shoptalk Europe. Our guest is the talented and dynamic Maryam (Mary) Ghahremani, CEO of Bambuser. Together, we delve into the future of global retail and commerce, focusing on the video platforms and merchandising that is revolutionizing the shopping…
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Givex AI ordering system breathes new life into tech
17:36
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Conversational AI is a type of artificial intelligence that can chat with guests. It uses natural language processing to understand what you say and respond in a way that mimics human conversation. This technology is used in chatbots and virtual assistants like GivexAI's ordering kiosk used in coffee shops, QSRs and more. In this episode of the Res…
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EP. 145 ROGER DALTREY & JAMIE DALTREY: BREWING SUCCESS WITH LAKEDOWN BREWING CO
56:23
56:23
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In this episode, we sit down with rock legend Roger Daltrey and his son Jamie Daltrey, the founders of Lakedown Brewing Co. Roger and Jamie discuss their journey of building the brewery on their estate, which also includes trout farming and carp farming. We talk about the highs, the lows, and the importance they place on sustainability and communit…
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Remarkably Global with Javier Figar, Chief Retail Officer, Tendam
44:30
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In the third of our episodes recorded at Shoptalk Europe in the Bambuser remote podcast studio our guest is Javier Figar, Chief Retail Officer for Tendam. Tendam is a Spanish fashion retailer, with presence in 79 countries and a total of 2,056 points of sale. Javier helps us understand what makes Tendam unique and how their portfolio has grown thro…
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Lots To Bark About: How K9 Resorts Plans To Become The Ritz Carlton Of Pet Hotels
36:49
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In this episode of Modrn Business, Zack chats with Co-Founder of K9 Resorts, Jason Parker, on all things pet services. We get into their differentiators vs others in the pet hospitality space, their recent $10M investment for a current franchisee, why the pet services industry has PE so interested and why pet services is one of franchising’s best b…
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Gen "Zee" - How one pizza franchise is gaining the attention of next-gen entrepreneurs
12:57
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By Networld Media Group
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Getting Closer to the Customer with Lars-Johan Jarnheimer, Chairman of IKEA and Sarah Engel, President January Digital
53:31
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In the second of our episodes recorded at Shoptalk Europe in the Bambuser remote podcast studio we mix up our format with two shorter interviews. First up is c, Chairman of INGKA Holding B.V., the holding company that controls the majority of IKEA stores worldwide. He shares about how leading with purpose and kindness is essential to the IKEA cultu…
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Catching Up with the Catering Business - Interview with Erle Dardick
20:59
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Recently, Erle Dardick, the catering guru, and fastcasual.com have partnered to create the Restaurant Catering Workshop, happening October 15-16, 2024 in Denver CO. Erle joins us for a candid conversation on hits and misses in the catering business. #catering #restaurant #podcastBy Networld Media Group
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How Biscuit Belly added breakfast catering to its operations
23:10
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In this episode of the Restaurant Operator Podcast, host Mandy Wolf Detwiler, managing editor of Networld Media Goup, talks to Lauren Coulter, integrator and chief biscuit eater at Biscuit Belly, a Louisville, Kentucky-based biscuit fast casual chain about the brand's catering program. Many restaurants are expanding their reach with dedicated cater…
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Live from Shoptalk Europe: Physical Experiences Matter Even More in a Digital World
41:20
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In the first of several episodes brought to you by Bambuser and recorded at Shoptalk Europe, we did our first full episode in front of a live audience. Our topic may at first seem counter-intuitive given the dramatic and continuing growth of e-commerce. But in a world where the role of brick-and-mortar locations has evolved significantly and shoppi…
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Sliding Towards Relevance: Behind The Rise Of Slick City With CEO & Founder Bron Launsby
34:33
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In this episode, Zack “slides” into the family entertainment center space with Bron Launsby of Slick City. Why is PE so interested in this space? What made this former franchisee become a franchisor? Why slides? We answer this and more in this interview!By Modrn Business Podcast
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S8 Ep. 144 FROM FINE DINING TO ARTISAN COFFEE AND EXCELLENT PUB FOOD WITH CHEF ASHLEY PALMER WATTS, CO-FOUNDER OF THE DEVONSHIRE AND ARTISAN COFFEE CO
1:17:11
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Explore the fascinating world of culinary arts and entrepreneurship with one of the UK’s finest chefs, Ashley Palmer Watts. Ashley shares his extensive experience in the restaurant scene, notably his time with Heston Blumenthal at The Fat Duck. He offers an insider's view into the intricate process of creating innovative dishes and the importance o…
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Supplier Wire 038: How to Create Sales-Driven Email Outreach to Drive Revenue with SalesDesk
42:45
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In this Supplier Wire Series episode of Modrn Business Podcast, Ryan Hicks chats with Morgan Smith, President of SalesDesk. SalesDesk provides lead generation for franchise development and commercial lead generation for franchisees.Ryan & Morgan discuss how SalesDesk drives success for franchise systems through innovative lead generation strategies…
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Remarkable Resale with James Reinhart, CEO & co-founder, ThredUp
47:48
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Our special guest this week is James Reinhart the pioneering CEO of ThredUp, the fast-growing online consignment and thrift store. We learn about James' fascinating journey from teacher to entrepreneur and how his passion drives one of the most successful purpose-driven retail brands. We go deep on the drivers of the re-commerce market, how ThredUp…
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S8 Ep. 143 HOSPITALITY'S NEW HORIZONS: TECH, SUSTAINABILITY, BRAND EVOLUTION AND GLOBAL INSIGHTS FOR LOCAL SUCCESS WITH DAVID CAMPBELL, GLOBAL CHAIR OF OLE AND STEEN
1:10:52
1:10:52
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David Campbell is a luminary in the hospitality industry with experience leading iconic brands like Pizza Express and The Ivy to his current ventures in the bakery scene with Ole & Steen. David shares insightful stories from navigating corporate challenges, mastering branding, and spearheading innovative marketing strategies. Together with Mark McC…
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Transformative Leadership in Addressing Healthcare Challenges in Africa with Zwelethu Bashman
1:00:06
1:00:06
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In this captivating episode, we introduce Zwelethu Bashman, a visionary leader in the pharmaceutical sector. With a rich history beginning in 2006 in sales and product management, he now leads as the Managing Director at MSD. Explore his leadership journey, valuable insights, and the impact of his strategic vision in the industry. Join us for an en…
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It's the End of Retail As We Know It with Azita Martin, Vice President and GM of AI for Retail, CPG and QSR at NVIDIA
47:42
47:42
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Azita Martin, Vice President and GM of AI for Retail, CPG and QSR at NVIDIA is our very special guest. She joins us to discuss the ways AI is beginning to transform the retail landscape, and how NVIDIA is helping accelerate retailers' journeys. We start off by discussing how NVIDIA has grown to become the third most valuable company in the world, b…
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Heating Up: A Welcome Back To Restaurant M&A with Danny Klein of FSR & QSR Magazine
1:02:41
1:02:41
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In this Modrn Business episode, Zack sits down with QSR & FSR’s Editorial Director, Danny Klein, to talk about all things restaurant M&A so far in 2024. We go through the deals that surprised us, the deals we loved, the reasons behind some of these bankruptcies and the rumors we’re seeing in the space. M&A in the restaurant space is back, baby!…
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S8 Ep. 142 PINTS, PUB CULTURE, AND PERFECTION: A CONVERSATION WITH OISIN ROGERS, CO-FOUNDER OF THE DEVONSHIRE PUB
41:21
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What makes a pub stand out from the rest and what is the secret behind a good pint of Guinness? Devonshire co-founder and Guinness aficionado Oisín Rogers answers these questions and more in this week’s episode. Mark McC delves into Oisín’s extensive career in hospitality, exploring his unique path from bypassing university to dominating the pub sc…
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Wetzel's Pretzels franchisee opens unit with brand's Access to Equity program
16:50
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The Customer is the Channel with Chris Riccobono, Founder & Executive Chairman UNTUCKit
46:48
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This week's guest is Chris Riccobono, Founder & Executive Chairman of disruptive retail brand UNTUCKit. UNTUCKit was one of the first digitally-native brands to embrace brick-and-mortar as critical to it's long-term success. Chris takes us through the trade-offs between online, wholesale, and own store strategies and how his brand successfully navi…
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Fact or Fiction: Diving Deep Into Franchising's Growing Health/Wellness Space with REP'M Group
36:47
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In this episode, Zack chats with REP'M Group Co-Founders Rob Cambruzzi and Nick Sheehan about the trends within franchising's health, wellness & beauty space. What's makes a brand grow? What prohibits one from taking off? What is PE looking for? All is that is covered here!By Modrn Business Podcast
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S8 Ep. 141 TECH-DRIVEN CUSTOMER EXPERIENCE AND THE HUMAN TOUCH WITH LIAM O’KEEFE, BRAND DIRECTOR AT BLEECKER
1:27:19
1:27:19
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In this episode, Mark McC delves into a candid conversation with Liam O'Keefe, brand director at Bleecker Burger, offering an in-depth exploration of their shared experiences in the realm of branding and hospitality. They discuss the landmark achievements of Bleecker Burger, emphasising the significance of becoming a London Living Wage company and …
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PizzaForno founder talks food vending machine market in North America
13:03
13:03
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In this episode of the Pizza Marketplace Podcast, host Mandy Detwiler, editor of Pizza Marketplace, talks with Les Tomlin, co-founder and president of PizzaForno, North America's first automated pizzeria, about the rise of food vending machines. "The concept of automated pizza is relatively new to North America but has been around Europe for almost…
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The Store As Brand Hub with (former) Target SVP Nancy King
43:57
43:57
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Our guest this week is Nancy King, until recently SVP, Product Engineering at Target whose interview from 2022 we are reprising. This episode provides a deep-dive, insider's perspective on how Target has embraced the blur of modern retail and put their stores at the center of the guest experience. We get a fascinating behind the scenes look at how …
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Supplier Wire 037: Using Affordable Offshore Talent to Scale Your Franchise
38:43
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In this Supplier Wire Series episode of Modrn Business Podcast, Ryan Hicks chats with Brad Stevens, Founder & CEO of Outsource Access. Outsource Access helps franchisors and franchisees redefine how they scale with highly talented, affordable talent from the Philippines to drive revenue & profitability.Ryan & Brad discuss why Outsource Access was f…
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S8 Ep. 140 UNVEILING THE SECRETS OF SUCCESS IN THE HOTEL INDUSTRY WITH CHRIS WAYNE-WILLS, CEO OF CRERAR HOTELS
1:18:35
1:18:35
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CEO of Crerar Hotels, the AA Small Hotel Group of the Year 2023/24, Chris Wayne-Wills joins Mark McC on this week’s episode to discuss his career, his experience in the hospitality industry and the unique culture and approach of Crerar Hotels. Chris emphasises the importance of personalised guest experiences and attention to detail and highlights t…
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Brand leaders offer insight into Restaurant Franchising and Innovation Summit
25:37
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Brand leaders spoke to Restaurant Operator Podcast host Mandy Detwiler at the Restaurant Franchising and Innovation Summit held in Kansas City in March. Detwiler spoke to leaders at Longboards Wraps and Bowls, Kansas City International Airport, Hawaii Brothers and more. "The Restaurant Franchising and Innovation Summit offers a wealth of informatio…
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A Modern Retail Masterclass with Billy May, CEO, Brooklinen
44:20
44:20
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Joining us for our final episode recorded in the Bambuser remote podcast studio/beach cabana at Mandalay Bay during Shoptalk is deeply experienced retail executive and current CEO of Brooklinen, Billy May. In a wide-ranging discussion of the evolution of DTC, e-commerce and harmonized retail, Billy lays out the essentials to building and growing re…
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Navigating Leadership Challenges in a dynamic world by Siphiwe Moyo - Human Behaviour Specialist and Speaker
1:03:05
1:03:05
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Navigating leadership challenges in a dynamic world is crucial especially in a constantly changing environment. Leaders must adapt to new situations, technologies and market conditions to ensure the success and sustainability of their organisation. Join the host Nomazibulo Tshanga for an insightful discussion on leadership with renowned speaker and…
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S8 Ep. 139 HOW TO USE OMNI-CHANNEL CAMPAIGNS AND HOSPITALITY TECH IN YOUR HOSPITALITY DIGITAL MARKETING STRATEGY WITH GEMMA BARTER, DIGITAL MARKETING MANAGER AT HONEST BURGER
1:02:49
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Gemma Barter, the Senior Digital Marketing Manager at Honest Burgers discusses the importance of approaching digital marketing from a customer's perspective and emphasises the need for continuous learning and adaptation in the fast-paced digital landscape. She highlights the success of a campaign at Honest Burgers that focused on introducing a new …
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How location intelligence can help restaurants identify, cater to customers
17:57
17:57
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In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb, talks to Charles Wetzel, CEO of Kalibrate, a company specializing in data, software and consultancy to restaurants. Kalibrate, which began in 1970, started on the fuel and convenience side and eventually moved to location intelligence, s…
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Leaders Leap Book Launch: Get Ready To Leap!
53:58
53:58
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We have an fantastic episode for you featuring the virtual launch event for Steve's brand-new book, Leaders Leap, recorded Monday April 22nd. Steve is joined by a panel of extraordinary guests, all of whom are leaders in their respective fields. We have the privilege of hosting best-selling author and friend Seth Godin, an entrepreneur and speaker …
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See The Light: Red Light Therapy In Franchising With Avanti Body
50:01
50:01
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In this episode, Zack opens up the Modrn Business audience to the world of “red light therapy” with CEO & Founder, Terri Simpson and President, Andrea Dobkin, of Avanti Body. We discuss the founding story, the viability of red light therapy, how they educate their customers/franchisees/land lords about the industry, an exciting new announcement and…
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Givex's best-in-class POS solution a boon to restaurant brands
15:44
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In this episode of the Restaurant Operator Podcast, Networld Media Group Editor Mandy Detwiler chats with Don Smith, director of business development for Givex North America, about the state of the restaurant industry and what's affecting it today. Givex, a best-in-class POS solution, services a number of high-profile brands. Online ordering has gr…
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S8 Ep. 138 A BUBBLY CONVERSATION ABOUT BUBBLE TEA AND USING HOSPITALITY TECH TO ENHANCE THE CUSTOMER JOURNEY WITH PAUL CUPP, MD OF CUPP
1:11:43
1:11:43
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It’s bubble tea but for grown ups. In this episode, Mark McC has a chat with Paul Tanner, the Managing Director of CUPP, a bubble tea brand. Paul shares his journey from being a barista to becoming an MD. He discusses some learnings from his career, emphasising the importance of training and development for the team. Paul and Mark chat about the un…
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Restaurant technology can help lessen burden on restaurants
14:53
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In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, managing editor of Networld Media Group and editor for QSRweb.com and PizzaMarketplace.com, talks to Chris Lybeer, chief strategy and marketing officer for Revel Systems, a cloud-based technology provider, about how tech is changing the restaurant industry today. Lybeer said i…
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Supplier Wire 036: How to Scale Your Franchise with Lizzy Young of DevHub
32:42
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In this Supplier Wire Series episode of Modrn Business Podcast, FSN VP of Business Development Jake Fishman chats with Lizzy Young, Director of Franchise Engagement for DevHub. DevHub is a CMS truly built for franchises - where you can scale and integrate freely with the support you need, when you need it.Jake & Lizzy discuss Lizzy's years of exper…
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The Remarkable Rise of Retail Media with Melanie Brown, VP of Home Depot's Orange Apron Media + Monetization
58:12
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Joining us for the second of three episodes recorded in the Bambuser remote podcast studio/beach cabana at Mandalay Bay during Shoptalk is Melanie Brown Vice President of Orange Apron Media and Monetization for The Home Depot. In a special two segment interview Melanie unpacks The Home Depot's retail media journey, highlighting the company's unique…
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S8 Ep. 137 FROM HOSPITALITY OPERATIONS TO MARKETING TO HOSPITALITY MARKETING CONSULTANCY: ALAN ARMSTRONG’S STORY, SPACEMAN MARKETING
1:31:13
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From operation to marketing, employee to freelancer Alan Armstrong has a variety of experience in the hospitality sector, giving him a very holistic perspective on things. He discusses his experience working with celebrities and managing venues at a young age and what he learned from this experience. Alan talks about his freelance journey, offering…
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Paul Flick, Founder of Premium Service Brands
36:10
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In this MB episode, Zack chats with Paul Flick, founder of one of the original home service platforms, Premium Service Brands. We discuss the secret behind his shared service model, how he’s adding revenue streams for his franchisees, his investment thesis, how they’re taking advantage of the current economic climate and how they use technology to …
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Mapping the Evolving Retail Landscape with David J. Katz, EVP & CMO, Randa
49:14
49:14
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Joining us for the first of several episodes recorded in the Bambuser remote podcast studio/beach cabana at Mandalay Bay during Shoptalk is leading retail influencer and LinkedIn "Top Voice" David J. Katz, EVP & CMO, Randa Apparel & Accessories, one of the world’s leading fashion clothing and accessories companies, spanning 11 countries, with a por…
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Supplier Wire 035: Driving Franchisee Reviews & Revenue with Oscar Wimshurst of NiceJob
43:24
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In this Supplier Wire Series episode of Modrn Business Podcast, FSN VP of Business Development Jake Fishman chats with Oscar Wimshurst, Senior Partnerships Manager of NiceJob. NiceJob is a Reputation Marketing platform helping franchisees get 4x the reviews and 2x the sales.Jake & Oscar discuss Oscar's background, what "reputation marketing" is, an…
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S8 Ep. 136 EXPLORING THE FUSION OF INDIAN STREET FOOD AND CRAFT BEER WITH BUNDOBUST FOUNDERS MARKO HUSAK & MAYUR PATEL
1:25:03
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Is beer and curry a match made in heaven? Combining Indian street food and craft beer Marko Husak and Mayur Patel founded Bundobust, a casual restaurant and microbrewery chain. In this episode, they discuss their journey in the hospitality industry with host Mark McC. They share insights into their background in the industry, detailing how they com…
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Empowering Leadership in Finance and Accounting by Buhle Hanise - Chief Operations Officer at BDO South Africa
45:30
45:30
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Buhle Hanise is a distinguished leader in finance and accounting, with a journey from studying accounting to becoming the COO at BDO South Africa. She embodies essential leadership qualities such as integrity, resilience, and strategic vision. Buhle has navigated setbacks with resilience and mentorship, emerging stronger as a leader. As the preside…
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1
NRF Big Show Asia Pacific Spotlight with the Remarkable Ngai Yuen Low, Group Chief Marketing & Merchandising Officer for Aeon Group Malaysia
48:43
48:43
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This week we preview the NRF Big Show APAC debuting this June in Singapore, with two very special guests: Ngai Yuen Low, Group Chief Merchandise And Marketing Officer at AEON Co Malaysia live from Kuala Lumpur, and Ryf Quail, Compexosium's Managing Director live from Sydney, Australia. We start by delving into Yuen's incredible and diverse experien…
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S8 Ep. 135 HOSPITALITY, HOME COOKING, AND LIFE LESSONS WITH MARK WOGAN, CO-FOUNDER OF HOMESLICE AND HOST OF SPOONING PODCAST
1:10:52
1:10:52
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Hospitality entrepreneur and podcaster Mark Wogan shares his valuable insights on the hospitality industry including the challenges faced during the past four years, the impact of COVID-19 on the industry, and the need for government support. Along with host Mark McC they highlight the essence of kindness, generosity, and a welcoming spirit in the …
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In this MB episode, Zack returns to the children’s service space, this time with Jamie Krasnov, CEO of Apex Leadership. We discuss the viability of the children’s service space as a whole, where Apex plays a role in its success, the massive addressable market for school fundraising, their ideal franchise candidate and much more!…
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A Remarkable Journey Through the Shopping Mall with Craig Brommers, American Eagle's CMO
55:08
55:08
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Joining us for our first episode recorded at last week's Shoptalk is Craig Brommers, Chief Marketing Officer at American Eagle Outfitters. We took the stage in front of a live audience for our inaugural voyage on Shoptalk TV to hear Craig's wisdom on a wide variety of topics including: the keys to their AEO's recent performance, how to understand t…
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