show episodes
 
Badass Business Owners are Small Business Owners serving their local communities who are tired of living job to job and want to grow their business income & their personal income. If it seems like the harder you work, you still can't seem to grow your profits as fast as you want, I'm here to help. So, if you are ready to MAKE MORE MONEY IN YOUR SMALL BUSINESS then you are in the right place!
 
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show series
 
Learn how Snack POS was purpose-built for easy deployment and use at small and mid-sized QSRs. It's literally plug-and-play and no task takes more than a few keystrokes to complete, explains Schmuly Preizler, CEO at Snack POS. Then James fields a question about an upcoming Visa rule change regarding surcharging, and Patti reports on the planned spi…
 
Most small business owners don’t realize that doing this one trick will help them increase their sales and profits. Your business numbers are more than numbers on a page. They hold the key to some powerful insight into your business and how you can create more sales and profits. _____________________ 👉 Grab Your Free Know Your Business Numbers Refe…
 
Learn how CNP Mentors works with ISOs and agents to tamp down merchant chargebacks and fraud. "Even the worst offenders, with the right tools systems and knowledge can get chargeback rates down," explained Scott Adams, CEO of CNP Mentors. Then James continues his series on merchant objections, this week addressing the question "What to do when sell…
 
Have you raised your prices and now worry you might have gone too high? Maybe you have been losing customers left and right and think it might be your prices? Let’s talk about what might have happened. _____________________ 👉 Grab Your Free Know Your Business Numbers Reference Guide 👉 Want to Learn Your Business Numbers Better? Check Out this Affor…
 
If the Silicon Valley Bank failure showed us one thing it is the role of social media in triggering panics, explained Vlad Sadovskiy, CEO at Netevia Banking, in this far reaching conversation on the fallout around SVB's failure. Then James explains how to sell merchants who are locked into contracts, and Patti reports on Visa's continued commitment…
 
Payments processing is all about moving money. This episode of the Merchant Sales Insight zeroes in on the particulars - the technologies and processes that drive the movement of money, and by extension your residual streams.- Learn how money flows from cardholder's account to merchant's account- Discover how interchange works, and why it fluctuate…
 
Small Business Owners will spend hundreds if not thousands of dollars with companies to grow their sales, yet, make this one little mistake that is costing them the ability to get potential customers to take action and give them a call. _____________________ 👉 Grab Your Free Know Your Business Numbers Reference Guide 👉 Want to Learn Your Business N…
 
In today's episode we speak with Lance Lehr, CEO at One POS. We discuss their focus on the bar and club merchant types and the unique challenges faced by these merchants. After the interview, James provides his rebuttal to the objection "My software is already integrated with another payment provider" and Patti gives an update on the BNPL industry.…
 
ATMs are a really good fit with dual pricing, and a great addition to residual streams. Here are 3 reasons why you should be selling ATM services.First and foremost is the psychology of the merchant offering customers a way to get cash should they want to take advantage of a lower cash price. Experience suggests few do, but they appreciate having t…
 
Employees, don’t wake up each day asking how they can make your life miserable. The reality is, we cause most of our employee problems without even realizing it. What if there were things you could do to help ensure you have the best employees? There is! _____________________ 👉 Grab Your Free Know Your Business Numbers Reference Guide 👉 Want to Lea…
 
The most successful merchant sales reps are payments experts; they really understand the business of payments processing. Here are 3 surefire ways to establish yourself as a payments expert:(1) Read industry publications, like the Green Sheet, and listen to podcasts like the Merchant Sales Podcast.(2) Tune in to industry experts on social media. A …
 
Habits Can Make or Break You. Not just you. Your business, your life, your relationships. One of the most powerful books a small business owner can read (or listen to) is Atomic Habits by James Clear. The concept of using small, 5 min habits to change your life is something that all of us can do. Grab ATOMIC HABITS by James Clear - https://amzn.to/…
 
"Think in terms of things that take merchants away from pursuing their passions," said Laz Kalemis, CEO at Simpay. In this week's featured interview, Laz explains how by cross-selling merchants on services like payroll, business insurance and marketing, Simpay doesn't need to board as many merchants each month just to maintain revenue flows. Then J…
 
Software companies have two major pain points as relating to payment processing. (1)The terrible integration processes provided by legacy solutions. (2)Merchant on-boarding. Software companies want to make signing up for a new payment processing account easy and fully automated. These companies are also looking to make money on payment processing! …
 
Yes. You need sales to make money. But not all sales are profitable. It is about chasing the right sales. Sales that create a profit. Way too many people only chase sales without ensuring those sales will be profitable. It is a huge mistake that can crush your business. _______________________________ 👉 Grab Your Free Know Your Business Numbers Ref…
 
In this episode of the Merchant Sales Podcast, Gregg Aamoth, CEO at Popcodes, shares how his technology allows ISOs to send messages and notification to smart terminals. That information can increase revenue through value added services and reduce attrition through education and survey style communication. James follows up this interview with tips …
 
How do you analyze a processing statement to give you the best chance of closing the deal? There are three key questions you need to ask. This edition of the Merchant Sales Insight is sponsored by ISO Amp, the leader in full service statement analysis. Visit https://www.getisoamp.com for more information.I do believe in having statements fully anal…
 
It is natural to be attracted towards a business that looks to be successful. You want to learn what that business owner is doing so you can copy or implements their best practices. But beware, sometimes a mentor might look successful but they are not as profitable as you think. Learn from them, but look how to leverage your profits at the same tim…
 
Learn how Danny Mikhail and the team at Zuza are implementing true dual pricing with itemized receipts across multiple in-person and card not present channels. James also discusses why Dual Pricing may generate more consumer questions than legacy programs and why this is good. Patti finishes the episode by sharing some breaking news regarding Maste…
 
How do you steal a restaurant client from Toast? This is very different from "competing with Toast" which was the topic of a recent panel discussion. In this video, sponsored by Lavu, I talk about what you need to do in order to take a restaurant client from Toast that is already working with them. Spoiler alert... It isn't easy and it usually requ…
 
By not accounting for expenses in your pricing, you risk not having a business profit. For every sale you do, a certain percentage needs to be set aside to cover your expenses. It is important that you are reviewing those expenses on a regular basis to keep that percentage at a minimum. _______________________________ 👉 Grab Your Free Know Your Bus…
 
It's all about staying focused, explains Dustin Magaziner, CEO at PayBright. Dustin launched his career in merchant services while attending college, 10 years ago. He co-founded PayBright, which now supports sales teams in 7 states. James follows-up the interview with Dustin by asking ISOs and agents "What are you focusing on for 2023?" And Patti w…
 
There are three things small ISOs should be looking for as they attempt to scale their business. This edition of the Merchant Sales Insight is sponsored by Maverick Payments. I believe they do a great job of providing all three of these things to small ISOs.1. Every small ISO needs a technology focus. You need to offer great technology solutions, b…
 
Does the thought of raising your prices make you want to be sick? Feel you just can’t raise your prices? You might be surprised to learn that you could be costing yourself thousands of dollars of profit each year due to making an emotional decision on your prices vs what the market will actually pay. _______________________________ 👉 Grab Your Free…
 
This week, Alexander Renzi from MAPP Advisors, shares his take on leveraging outside capital and acquisition for growth. Learn why ISOs might consider purchasing tech companies and vice versa. Then, James continues this conversation by explaining the pros and cons of using outside capital. And Patti provides an update on the Buy Now, Pay Later mark…
 
Have you ever thought about becoming a bank? With Netevia, the sponsor of this edition, offering business banking services and building a new residual portfolio from your existing book of business is much easier than you may have realized. Learn what business owners really want from a neo-bank like Netevia and explore the concept of rolling out the…
 
Are you working a full-time job and building your business on the side? Have you found that your sales are at a standstill because you can't grow while you have this full-time job? Are you wondering what it is that you need to do at this point in order to be able to grow this business and make that leap to full-time entrepreneur? __________________…
 
This week we've provided the audio from a recent interview / live event James hosted. The topic is "how to sell card not present merchants." There's specific emphasis on the rise of Dual Pricing with Card / ACH Prices and compliant surcharging as viable options for these merchants. James also interviews James Derby from Payroc on their solutions be…
 
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