show episodes
 
Welcome to Talk Time with MaxContact, your go-to podcast for all things contact centre-related. Join us as we delve into the latest trends, strategies, and technologies shaping the world of contact centres. We explore topics ranging from operational best practices and team management to the role of AI in transforming customer interactions. Each episode features conversations with industry experts, sharing insights and practical tips to enhance your contact centre's performance. Tune in to Ta ...
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(UN)COVER GIRL

Beatrice & Ivana

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Join us on the chaotic blind date that is the celebrity profile. Culture writers Beatrice Hazlehurst and Ivana Rihter unpack a range of iconic cover stories – from noughties’ heart-throbs to the current social sensation – simulating the universal pleasure of fixing a drink before cracking open a juicy A-list interview. It’s cheaper than a Vanity Fair subscription, and way more fun.
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Happy Healthy Caregiver

Elizabeth Miller Featured on The Whole Care Network

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Caring for aging parents or other loved ones while working, raising children, and trying to live your own life? Wondering how to find the time for your personal health & happiness? Welcome to the Happy Healthy Caregiver podcast. The show where real family caregivers share how to be happy and healthy while caring for others. Host and Certified Caregiving Consultant, Elizabeth Miller shares her stories and content and also talks with others who are either current or former family caregivers. R ...
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PreSales Podcast by PreSales Collective is a podcast dedicated to growing the Sales Engineering and Solution Consulting community. We aim to provide PreSales professionals with the resources, knowledge, network, and mentorship to develop long, impactful careers On the PreSales Podcast, you’ll hear from global PreSales Leaders, top individual contributors, industry experts, trainers, and even companies who have developed products for our profession.
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Known world-wide for her infectious brand of humor and positivity, host Drew Barrymore shares her undeniably relatable point of view while celebrating every part of humanity along the way. Drew’s creating a movement to march in the army of optimism with a multi-topic format, elevating, inspiring and entertaining in every segment from human interest stories to happy news to lifestyle segments and celebrity guests. Hear full episodes of The Drew Barrymore Show adapted for your ears every day. ...
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Welcome to The Science of Special Education Podcast! In this podcast, we will explore the science of special education as we dive deep into the research behind how students learn and how teachers teach. Topics such as the Science of Reading, Science of Math, brain development and more will be covered as we talk to those in the trenches and the researchers studying them. Support this podcast: https://podcasters.spotify.com/pod/show/thescienceofspecialeducation/support
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show series
 
Today, I’m speaking with Evan Powell, Co-Founder of Reprise. We discuss market trends, where PreSales and Solutions folks can take advantage of the need in GTM today, and he shares his insights from designing enterprise solutions with what he refers to as a Demo Program. I love talking with Evan because he gets it. From D&D to his journey in Sales,…
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IT'S WEDDING WEEK, BABY. Ivana is getting married this week, and what better way to celebrate than getting marriage advice from the hottest, youngest couple to ever wed: Justin and Hailey Bieber. There will be tears, neck kissing, juicy s3x-before-marriage reveals, and of course, a mention of Hailey Bieber's iconic medical textbook that she carries…
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Hear us out...Katy Perry is cool? Come back with us to 2011, the time of peak swag and recession pop, where Katy Perry had five hit singles off one album ('California Girls'! Last Friday Night! Teenage Dream!). Ivana puts the werk in 'Firework' with a deep dive into Katy's life, relationships and staying power, just in time for yet another rebrand …
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Josh Malerman and Ross Jeffery join the show to talk about their newest books, INCIDENTS AROUND THE HOUSE, and I DIED TOO, BUT THEY HAVENT BURIED ME YET, as well as the collaborative, almost serialized way that they wrote the books together. We dig into the importance of writing partners, friendships in the horror community, and some of the ways th…
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Politics gets pretty emotional, and we typically view that as bad. The political scene would be better, we suppose, if more people could set aside their emotions and rationally engage with the hard questions. My guest today isn't so sure. Jason Canon is a PhD candidate at the University of Cambridge in political science, and while he doesn't reject…
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Let's welcome back to the Georgia Songbirds a singer-songwriter from the North Georgia Scene Thomas Hinds. It's been 5 years since Thomas was on the show and did we have a fun conversation. We talked about his new management team, vineyards, Muscle Shoals, and so much more. Thomas even played a few of his songs live for us. So pull up a chair and l…
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In this insightful episode of Talk Time with MaxContact, host Sean McIver welcomes Clayton Drotsky, founder of Growth Crew Limited and a veteran of the contact centre industry. With 17 years of experience leading contact centres globally, Clayton shares his unique perspective on leadership, having started his career on the frontlines. Clayton discu…
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Tara Ross brings a wealth of personal experience and unwavering support to fellow caregivers, drawing from more than a decade of caregiving roles. Having navigated the complexities of caring for a veteran, her in-laws, and balancing the needs of young children and pets, Tara intimately understands the challenges caregivers face. In this episode of …
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Buckle up, partner, we're going to get to know Glen Powell. Described by one movie executive as "red meat for red states," Glen Powell is the latest Hollywood heartthrob to be absolutely everywhere all at once. This profile gets to the very essence of his appeal, breaking down his grip, and how it's been Glen's strategy all along. Playing Hollywood…
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Today, I’m speaking with Diana Cappello, Director of Solutions Consulting at Eightfold and Founder of Templates for SCs. Diana is a true leader in Solutions, driving professional growth and the conversation in our community around diversity, leadership, and more. Diana has presented at multiple industry conferences and founded her new venture - tem…
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Let's welcome to the Georgia Songbirds family a singer-songwriter from New Jersey Melissa Pettignano. Melissa came on the show and we had such a fun conversation about family history, Elvis, Church. She told the story of a time she got sick and went blind and we of course listened to a few of her songs. So pull up a seat and tune in to our conversa…
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The second part of our first double-profile/double-part episode is here. Come with us to break down the #Kaylor's mythical relationship, that ended all too abruptly. We get candid about their own friend breakups, and life after friendship death. https://www.vogue.com/article/taylor-swift-karlie-kloss-best-friends-march-2015-cover Advertising Inquir…
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Dr. Zahydie L. Burgos Ribot cares for her husband, Francisco, also known as Paco, who is living with Young Onset Familial Alzheimer's Disease. In this episode, Zahydie and Paco share their caregiving journey. They talk about how they took time to understand and cope with Paco's diagnosis and process their feelings of grief before telling others. Th…
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In our first double-profile and double-part episode ever, we zoom in on the mythical relationship that is #Kaylor. The pop star-model relationship ended mysteriously and seemingly overnight, launching a thousand theories in addition to – of course – the dating rumors. Journey back in time to the 1989-era with us as we relive the infamous girl squad…
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Let's welcome back to the show Mia from Suzanne's Band. Mia came back on the show to promote the new remix of her song "Ice and Fire". We talked about the process, having Mark Anthony's trumpet player, the Spanish version and more. We even listened to her song. So pull up a seat and listen in to mine and Mia's conversation…
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In this episode of Talk Time with MaxContact, Nathan Dring, Founder and Director of Nathan Dring and Associates Ltd, joins Sean McIver to discuss integrating learning into daily operations, building trust through conversations, and the impact of remote work on team dynamics. They also touch on the role of managers in driving cultural change and the…
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Drew and Ross Mathews are teaming up with The Week Junior to highlight some amazing junior Drew-gooders like the 13-year-old who created crayons to reflect every skin color. Alex Edelman is telling Drew all about his one-man show "Just For Us". See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privac…
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"Everyone should be jerking it man," just one of the pearls found in this already iconic Billie Eilish profile. For her Rolling Stone cover, the pop wunderkind gets into her mirror m3sterbation, bisexuality and former friendlessness. Damn honest and full of hot takes, this story by @angiemartoccio harkens back to profiles of the past in the very be…
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Among the various ideologies opposing liberalism that have seen new or renewed prominence in the last decade is Christian nationalism. It motivates quite a lot of the far right in the culture war, played a role in the attempted overthrow of American democracy on January 6th, and seems to be everywhere on social media. But what is it? Where did it c…
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Let's welcome to the Georgia Songbirds family Matt Lee, Casey Johnson. 2 members of the band Night Owl Country Band. Matt and Casey came on the show and we had such a fun conversation about their countdown Who's Who, podcasting, music, Jimmie Walker, Wrestling and so much more. They also host a countdown and award show and you can submit your music…
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Join Drew & Ross for an all-things wedding episode, including helping a mother pick a dress for her daughter's upcoming wedding. They're joined by hairstylist Chris Appleton and fashion-beauty expert Kristina Zias. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.…
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Steve Powell cared for both of his parents as their health and mobility declined. His experiences mitigating many falls for his parents, prompted his invention of a device designed to lift individuals safely and comfortably off the floor. In this episode, Steve and I chat about aging in place, fall prevention, perfectionism, and why he has the well…
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Jeremy Renner sits down with Drew Barrymore to talk about how he focused on doing one thing that scared him nearly every day for 10 years and how it helped him to heal after his accident. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.…
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Welcome to the PreSales Podcast. It’s your host and PSC GM, Chris Mabry. Today, I have the privilege of speaking with David Duffett, a Telecom presales engineer who has transitioned into an award-winning speaker and coach. David is the mastermind behind “Let the Geek Speak” and has delivered numerous impactful keynotes to technical sales organizati…
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Glen Powell is joining Drew to talk about his love of romcoms, rumors of an "Anyone But You" sequel, and running his dog's Instagram account. Plus, they're joined by his co-star Adria Arjona to talk all about their new action film, "Hit Man". See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#…
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Barbara Costello (aka: "Brunch with Babs") joins Drew Barrymore and Ross Mathews in the kitchen to add a modern twist to a nostalgic classic: meatloaf! Plus, Drew and Ross quiz Gen Z audience members on nostalgic items! See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.…
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Drew and Ross Mathews are covering hot topics like the new BBQ scented perfume from KFC and the new reality TV series from Paris Hilton and Nicole Richie. "Backspot" stars Elliot Page and Devery Jacobs are joining Drew to talk about their new film. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/pr…
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Welcome to another episode of Talk Time! In this special episode we’re focusing on hybrid and remote working in contact centres, delving into how to effectively manage a hybrid or remote team, support their work-life balance, and keep customers at the organisation's core. This episode features insights from George Frater of ProblemShared, Danny War…
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Drew and Ross Mathews are covering the headlines, including a family that came up with their own curse word. Then, etiquette expert Sara Jane Ho weighs in on how to politely deal with annoying co-workers. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.…
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It's time to Try Again, with Aaliyah. The angel among us is only 22 and at the peak of her career — starring in 'Queen of the Damned,' topping the charts and dating hip hop moguls. In this profile, she frustrates a writer by setting firm boundaries that end up revealing a whole lot more about her than she might want to let on. We're memorializing t…
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Today's conversation is a good one, but I struggle to come up with a straightforward summary for this intro. I brought back on my good friend, and frequent guest, Cory Massimino to discuss anarchism in theory and practice. And that where we start. But we also get into a larger conversation about the nature of political debate, and the rhetoric of p…
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Drew and Ross Mathews are covering the headlines including the unusual item Calvin Harris brings on flights to avoid jet lag. Then, we’ve got a small business spotlight and Drew is talking to Carolina Garcia Jayaram about her foundation giving away $25 million for social impact and global good. See Privacy Policy at https://art19.com/privacy and Ca…
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Let's welcome to the Georgia Songbirds family from Alabama singer songwriter Brad Thomas from the Brad Thomas Project. Brad came on the show to talk about his music projects, how he started late in his journey, his Doctorate, football and more. So pull up a seat and listen in to stories, music, and our conversation…
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"CBS Mornings" host Gayle King joins Drew and Ross Mathews on location in Times Square to cover the headlines, including Gayle being featured on the cover of Sports Illustrated and a man who went around NYC holding up a sign looking to meet women. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/pri…
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Alder Allensworth cared for her mother who had Alzheimer’s and her father who had vascular dementia. Alder’s inspiration to co-create a children’s tool kit for families came from watching her mother interact with her grandchildren. In this episode of the Happy Healthy Caregiver podcast, we talk about the resources Alder and her friend Brenda create…
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Welcome to the Presales Podcast. I'm Chris Mabry, your host and PreSales Collective general manager. Today, I spoke with Akash Bensall, founder and COO of Storylane. The title for today's episode is Founder Stories Buyer Enablement with Demo Automation We dive into Akash's journey from his move to America, his experience as a solution engineer, and…
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