Service Innovation Podcasts

Service Innovation public

show episodes

1
Killer Innovations with Phil McKinney - A Show About Ideas Creativity And Innovation

Phil McKinney

Unsubscribe

3d ago3d ago

Unsubscribe

Monthly+

An award winning podcast and nationally syndicated radio show that looks at the innovations that are changing our lives and how their innovators used creativity and design to take their raw idea and create a game-changing product or service.

1
Superpro Podcast

Housecall Pro

Unsubscribe

2d ago2d ago

Unsubscribe

Weekly+

Tune into “Superpro Podcast” by Housecall Pro, where home service professionals share their journeys and expert advice. Each episode dives into real-life stories, offering insights on overcoming industry challenges, innovative business strategies, and personal growth. Learn how to elevate your service business from marketing tips to tech innovations. Perfect for newcomers and veterans looking to stay ahead in the home service industry.

1
The Profit Roadmap

Service Autopilot and FieldEdge

Unsubscribe

7d ago1w ago

Unsubscribe

Monthly

House Cleaning and Lawn Care Business Software

1
Design Thinking 101

Dawan Stanford

Unsubscribe

17d ago2w ago

Unsubscribe

Monthly

Design Thinking 101 is part of how Fluid Hive helps people think and solve like a designer. You'll hear designers' stories, lessons, ideas, resources, and tips. Our guests share insights into delivering change and results with design thinking, service design, behavioral design, user experience design and more, in business, social innovation, education, design, government, healthcare and other fields.

1
People Fixing the World

BBC World Service

Unsubscribe

3d ago3d ago

Unsubscribe

Monthly+

Brilliant solutions to the world’s problems. We meet people with ideas to make the world a better place and investigate whether they work.

1
Forest Focus

USDA Forest Service, Pacific Southwest Region

Unsubscribe

6d ago6d ago

Unsubscribe

Monthly

Forest Focus is an audio program about the National Forests in California. Episodes focus on issues such as ecological restoration, fire, recreation, law enforcement, tribal relations and much more. The show features specialists that work for the U.S. Forest Service and guests who provide other points of view on Forest Service issues.

1
The AI in Business Podcast

Daniel Faggella

Unsubscribe

18h ago18h ago

Unsubscribe

Weekly+

The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI. Each week, Emerj Artificial Intelligence Research CEO Daniel Faggella interviews top AI executives from Fortune 500 firms and unicorn startups - to uncover trends, use-cases, and best practices for practical AI adoption. Subscribe to Emerj's weekly AI newsletter by downloading our "Beginning with AI" PDF guide: https://emerj.com/beg1

1
F.U.E.L. Podcast

Dynatron Software

Unsubscribe

9d ago1w ago

Unsubscribe

Monthly

The podcast for Fixing Under performance and Evolving Leadership in the automotive industry. Bringing the latest in proven strategies and techniques to take your Service Department to the next level. More information about how Dynatron Software can help improve your Service Departments profitability, visit www.dynatronsoftware.com/fuel Got Questions or feedback: fuelpodcast@dynatronsoftware.com

1
The Innovation Engine Podcast

3Pillar

Unsubscribe

16d ago2w ago

Unsubscribe

Monthly

We feature interviews with best-selling authors and innovation experts from around the world. We focus on corporate innovation through the lenses of leadership, company culture, and emerging trends and technologies. Recorded & produced by 3Pillar Global, a product lifecycle management and software development company based in Fairfax, VA, with offices around the world.

1
Changing the Conversation

C4 Innovations

Unsubscribe

10d ago1w ago

Unsubscribe

Monthly+

Critical and timely topics focused on equity, homelessness, substance use, mental health, and trauma. Our hosts interview health and human service experts, researchers, and advocates. Conversations explore how we can adapt our systems to the rapidly changing landscape of social services. For more information visit c4innovates.com.

1
Scaling Up Services

Bruce Eckfeldt

Unsubscribe

23d ago3w ago

Unsubscribe

Monthly

Scaling Up Services is a podcast devoted to helping founders, partners, CEOs, key executives, and managers of service-based businesses scale their companies faster and with less drama.

1
Entrepreneur Stories 4⃣ Inspiration

Millionaire Interviews Podcast & Sir Austin Peek

Unsubscribe

10d ago1w ago

Unsubscribe

Monthly

Entrepreneur Inspiring Stories to Help Motivate, Build, & Grow Your Successful Business with a Master Class from Entrepreneurial Thought Leaders that tell it How It Is... Millionaire Interviews is actionable advice for the (future & present) Entrepreneur, Thought Leaders, Solopreneur, Youpreneur, and Small Business Owner. The host interviews Business Founders in the Product, Service, Real Estate, and Tech industries so they can teach you from their experience. Connect with other Listeners @ ...

1
Forward Thinking

McKinsey Global Institute

Unsubscribe

17d ago2w ago

Unsubscribe

Monthly

Forward Thinking examines groundbreaking ways in which the world is evolving and how people and organizations can respond to changing demands and technologies. In each episode theorists, innovators, and business leaders discuss global trends—technology, artificial intelligence, globalization, urbanization, climate change, and more—with hosts Michael Chui and Janet Bush of the McKinsey Global Institute.

1
Funeral Service Insider: The Podcast

Tony Russo

Unsubscribe

1d ago1d ago

Unsubscribe

Monthly+

Kates-Boylston Publications has been covering death care for more than a century. Funeral Service Insider brings that institutional knowledge to bear on current events with the aim of helping funeral service professionals better understand the present and plan for the future.

1
Wharton Business Daily

Wharton Business Daily

Unsubscribe

12h ago12h ago

Unsubscribe

Weekly+

Bringing together top leaders, innovators and renowned faculty from the Wharton School of the University of Pennsylvania discussing topics that matter to consumers and the business world. Hosted on Acast. See acast.com/privacy for more information.

1
Barefoot Innovation Podcast

Jo Ann Barefoot

Unsubscribe

3d ago3d ago

Unsubscribe

Monthly

The Barefoot Innovation podcast, hosted by the Alliance for Innovative Regulation (AIR) CEO Jo Ann Barefoot, explores better solutions for financial consumers at the intersection of technology innovation and regulation.

1
GSA Does That!?

U.S. General Services Administration

Unsubscribe

3d ago3d ago

Unsubscribe

Monthly

GSA Does That!? tells the stories of how GSA delivers effective and efficient government through its buildings, acquisitions, and technology. Each episode will give listeners a behind-the-scenes look at the people and programs making the business of government happen. GSA Does That!? has something for everyone, featuring interviews with senior leadership, program experts, outside guests, and others who will provide fresh perspectives on GSA's work.

1
ITSPmagazine Podcast Network

ITSPmagazine, Sean Martin, Marco Ciappelli

Unsubscribe

23h ago23h ago

Unsubscribe

Daily

1
Navigating the Customer Experience

Yanique Grant, Customer Experience Strategist, Entrepreneur

Unsubscribe

3d ago3d ago

Unsubscribe

Monthly+

Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!

1
Microchip is...

Microchip Technology

Unsubscribe

22d ago3w ago

Unsubscribe

Monthly

Explore the circuit less traveled with “Microchip is”—the podcast that reveals the full spectrum of Microchip Technology’s product lines. Covering Aerospace and Defense, Clock and Timing, SiC, PoE, Power and Analog, FPGA, Automotive and Innovative Touch. Company experts reveal Microchip’s approach to innovation and customer service, showing how it has developed its products into a comprehensive and highly flexible portfolio designed to empower your innovation.

1
Community IT Innovators Nonprofit Technology Topics

Community IT Innovators

Unsubscribe

6d ago6d ago

Unsubscribe

Weekly

Community IT offers free webinars monthly to promote learning within our nonprofit technology community. Our podcast is appropriate for a varied level of technology expertise. Community IT is vendor-agnostic and our webinars cover a range of topics and discussions. Something on your mind you don’t see covered here? Contact us to suggest a topic! http://www.communityit.com

1
CDW Canada Tech Talks

CDW

Unsubscribe

3d ago3d ago

Unsubscribe

Monthly

CDW Canada Tech Talks: Discussing the Latest Technology Innovations Experts from CDW and our partners tackle hot topics including generative AI, FinOps, the new cybersecurity landscape and more.

1
Design Mind frogcast

frog

Unsubscribe

13h ago13h ago

Unsubscribe

Monthly

Meet the humans designing the future. Go behind the scenes to meet the people designing what's next in the world of products, services and experiences. Brought to you by frog, your global reinvention and experience partner. frog is part of Capgemini Invent. www.frog.co

1
Tearsheet Podcast: Exploring Financial Services Together

Tearsheet Studios

Unsubscribe

9d ago1w ago

Unsubscribe

Weekly

Tearsheet is news, opinion, and analysis on the business of finance. Candid conversations with senior executives, fintech entrepreneurs, investors, industry experts -- all weigh in on the trends impacting the industry and the disruptive impact technology is having on the business. Where social media, technology and finance intersect.

1
Innovation Driven Growth

David L. Peterson

Unsubscribe

27d ago3w ago

Unsubscribe

Monthly

The Innovation Driven Growth podcast is hosted by fintech pioneer, entrepreneur and author, David L. Peterson, and features interviews, insights, and ideation focused on how to unleased our inherent creativity to produce Innovation Driven Growth. Each episode is about igniting strategic innovation in work and life—no matter your skill set or job title.

1
The Drones, Code, People Podcast

dronescodepeople

Unsubscribe

8d ago1w ago

Unsubscribe

Monthly

Welcome to ISight Drone Services, where precision and reliability are at the forefront of aerial data collection. Our team of seasoned professionals is committed to providing unparalleled service. We are proud to serve industries ranging from construction and solar to insurance, energy, agriculture, government, and more. The HIVE is a one-of-a-kind hybrid business accelerator & incubator for Unmanned Aircraft Systems (UAS) and autonomous systems. Rise to new heights by joining the epicenter ...

1
Unconventional Knowledge

Geopolitical Intelligence Services

Unsubscribe

13h ago13h ago

Unsubscribe

Monthly

This is “Unconventional Knowledge”, where we look at one event and ask an expert to explain what journalists are missing. Information is an iceberg, and most often we are only shown the tip. We want to bring our listeners the whole picture. That’s why every episode, we reach out to a different expert from Geopolitical Intelligence Services and ask them to answer one question in their specific area of expertise.

1
Design Thinkers Podcast

Design Thinkers Academy London

Unsubscribe

10d ago1w ago

Unsubscribe

Monthly

Unlock the world of innovation as we explore its role and impact in society today, In this podcast series we explore subjects including innovation and service design, ethnography, prototyping, systems thinking, equality, inclusion and more. Learn from interviews and debates with some of the world's leading Design Thinkers and innovators. Find out more: www.designthinkersacademy.co.uk / https://kesterassociates.co.uk/

1
GreatConversations with GreatAmerica

GreatAmerica Financial Services

Unsubscribe

11d ago1w ago

Unsubscribe

Monthly

Hello, and welcome to GreatConversations, a podcast about leadership and life from GreatAmerica Financial Services. Our host for this series talks with thought leaders and innovators from across the business world.

1
Service Design Podcast

Service Design Podcast

Unsubscribe

1M ago5w ago

Unsubscribe

Monthly

In this podcast Laurens Somers and Jeroen Depuydt, Service Designers at Knight Moves Belgium have conversations about Service Design with practitioners from around the world. This podcast is produced in collaboration with the Service Design Network.

1
UNSCRIPTED

Future of Field Service

Unsubscribe

1d ago1d ago

Unsubscribe

Weekly

The UNSCRIPTED podcast takes an honest look at how business leaders are evolving, innovating, and overcoming today’s biggest challenges. With discussions focused on the firsthand perspective of leaders across industries and around the globe, you gain a front row seat to the tales of the trials and triumphs they experience as they modernize their businesses – and themselves. This podcast is hosted by Sarah Nicastro, who has more than 15 years’ tenure covering business transformation, technolo ...

1
AWS - Conversations with Leaders

Amazon Web Services

Unsubscribe

3d ago3d ago

Unsubscribe

Weekly

The Conversations with Leaders podcast, brought to you by AWS (Amazon Web Services), features peer-to-peer conversations between business executives on innovating for growth, building resiliency, and shaping the future of their organizations. Learn more at AWS Executive Insights and follow us on LinkedIn. For video versions of these and other conversations, subscribe to our YouTube playlist.

1
Rarified Air: Stories of Inspired Service

InterSystems

Unsubscribe

8d ago1w ago

Unsubscribe

Monthly

🎙 Welcome to Rarified Air: Stories of Inspired Service, a podcast that takes you on a journey into the DNA of InterSystems. I will be your guide as we explore how our unparalleled commitment to customer service fuels limitless human potential. 🤝 Join us as we dive into the culture of InterSystems and share the stories of the people who make it all possible - our customers, partners, and employees. From helping healthcare providers improve patient outcomes to powering the world’s most importa ...

1
Innovation Somalia

Innovation Somalia

Unsubscribe

3M ago12w ago

Unsubscribe

Monthly

Bringing you innovative discussions to change your mindset for the better.

1
Rewriting the Rules®

St. Paul Youth Services

Unsubscribe

8d ago1w ago

Unsubscribe

Monthly

Rewriting the Rules® interviews community and business leaders, youth champions, and other radicals whose work builds on the power and genius fundamental to Black communities, Indigenous Communities, and Communities of color. We shine a light on the legacies of creativity, strength and innovation sustaining these communities and offer practical tools for building smart, fair, and loving communities. The podcast is hosted by Dr. Tracine Asberry, Executive Director of St. Paul Youth Services, ...

1
Business of Tech: Daily 10-Minute IT Services Insights

MSP Radio

Unsubscribe

3h ago3h ago

Unsubscribe

Daily

In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.

1
Journeys to Leadership

Agnes Scott College

Unsubscribe

1d ago1d ago

Unsubscribe

Monthly

Journeys to Leadership assembles the collective wisdom of local, national, and international women leaders representing a cross-section of industries and organizations that drive our world. From career trajectory and turning points to game-changing wins, the Journeys to Leadership podcast will enlighten and inspire emerging and seasoned leaders through authentic and engaging stories that will enrich their own leadership journeys. This podcast is produced by Agnes Scott Alumna, Sydni Michelle ...

1
Dell Technologies Forum Podcast Series

Dell Technologies Forum

Unsubscribe

4d ago4d ago

Unsubscribe

Monthly

Transform ideas into innovation faster Join Courtney Hughes as she invites Dell specialists and experts from around the world to share the collaborations they have had with customers in key areas of technology development.

1
The Innovators Podcast

ISU Research Park

Unsubscribe

21d ago3w ago

Unsubscribe

Monthly

The Innovators Podcast was started in 2020 to highlight some of the incredible people in Ames, at Iowa State, and in the Research Park. Hosted by Research Park staff, the Podcast aims to share the stories of innovation and entrepreneurship that often go unseen in our communities.

1
Raising Tech, powered by Parasol Alliance

Parasol Alliance

Unsubscribe

14d ago1w ago

Unsubscribe

Monthly+

Raising Tech is your guide to understanding the role technology plays in your community, where to invest to transform culture, and how to bring your team and residents along the journey. Tune in for tech trends, hot topics and meet the people behind the tech landscape in senior living to gain practical technology knowledge you can apply in your community today. Powered by Parasol Alliance (www.parasolalliance.com), The Strategic Planning & Full-Service IT Partner Exclusively serving Senior L ...

1
Womble Perspectives

Womble Bond Dickinson

Unsubscribe

23h ago23h ago

Unsubscribe

Weekly+

Welcome to Womble Perspectives, where we explore a wide range of topics from the latest legal updates to industry trends to the business of law. Our team of lawyers, professionals and occasional outside guests will take you through the most pressing issues facing businesses today and provide practical and actionable advice to help you navigate the ever-changing legal landscape. With a focus on innovation, collaboration and client service, we are committed to delivering exceptional value to o ...

1
The Heart of It

Fraser Health

Unsubscribe

2d ago2d ago

Unsubscribe

Monthly+

The Heart of It informs, educates and inspires anyone interested in learning about health care. In each episode, host Dr. Victoria Lee invites guests take us to a part of – and the heart of – health care, where passion, dedication and innovation drive individual, community and planetary health.

1
The Last Service Podcast

The Last Service Podcast

Unsubscribe

3d ago3d ago

Unsubscribe

Monthly+

The Last Service Podcast explores the narratives of American churches that have closed, consolidated, or merged. But this isn’t a tale of despair; it’s a celebration of good endings, enduring legacies, and the courage to embrace new beginnings. American churches are closing at a pace faster than new ones are emerging, the need for thoughtful conversations around closures is more crucial than ever. By shedding light on the paths taken by these congregations, we aim to inspire and encourage ch ...

1
Leaders in Customer Loyalty, Powered by Loyalty360

Loyalty360

Unsubscribe

1d ago1d ago

Unsubscribe

Weekly

Loyalty360 is the association for customer loyalty. We bring together the best loyalty-focused professionals from technology and service suppliers and brands under one roof. Through Loyalty360, these professionals find invaluable resources, networking opportunities and guidance provided by internal thought leaders and brands/suppliers on the cutting edge of customer loyalty.

1
A profitable idea,- pays for itself

Thomas Wittig | WITTIGONIA

Unsubscribe

19d ago2w ago

Unsubscribe

Monthly

Welcome to the IDEA,- cast. This podcast is about practical ideas and insights for growth and innovation on a business, organisation, team and personal level. Our topics include: #Digital #Data #Growth #DigitalMarketing #SocialMediaMarketing #Marketing #Advertising #Organization and People: #Productivity #Employer #Branding #Recruitment #Leadership and #Personal #Development #Customer #Success #Service #Mittelstand #SME #SMB #Enterprise More on our website: https://wittigonia.com and social ...

1
The Prosperous Farmer

MacKillop Farm Management Group

Unsubscribe

7d ago1w ago

Unsubscribe

Monthly

Everyday, new research and innovation is being adopted in agriculture. Hear real stories from Limestone Coast and western Victorian farmers and experts on the benefits of adopting industry leading research. If you’re curious about adopting cutting edge cropping and livestock systems based on research this is the show for you!

1
ZankYou Podcast

ZankYou

Unsubscribe

1M ago4w ago

Unsubscribe

Daily+

At Pro'G Traiteur, we understand the importance of delivering excellence in taste and service. Our catering services in Paris, from buffets to aperitif cocktails, are designed to meet the diverse needs of professional clients with punctuality and innovation.

1
Real Creative Leadership

The Stoke Group - Adam Morgan

Unsubscribe

14d ago2w ago

Unsubscribe

Monthly

Real Creative Leadership is building a community to address the issues, challenges, and benefits of creative leadership. Join us as we discuss topics and share strategies that will help us all become better creative leaders. Real Creative Leadership is hosted by Adam Morgan and produced by The Stoke Group, a full-service digital marketing agency that specializes in content marketing, video, and interactive experiences.

1
Voice of FinTech®

Rudolf Falat

Unsubscribe

24d ago3w ago

Unsubscribe

Monthly+

Aiming to inspire entrepreneurs around the world to launch their new ventures. Connect FinTech enthusiasts with start-ups, incubators, accelerators, investors and incumbents.

1
Suzilla: Family Business Podcast

wenatcheetown

Unsubscribe

10h ago10h ago

Unsubscribe

Monthly+

Suzie and Matt McColm have been helping people figure out the confusing world of insurance for years. The last four years, we have helped the Washington Healthplanfinder run a full service enrollment center in Wenatchee, Washington. #livinginsurance Our webpage is www.wahbroker.org

show series

1
AI Innovations in Customer Service, Windows 11 Updates, and Apple's Healthcare Disruption 12:43

5h ago12:43

12:43

Slack is enhancing user workflows by integrating AI agents from various partners, including Salesforce and Asana, to streamline tasks and improve productivity. However, user adoption remains a challenge as many are still hesitant about AI in the workplace. T-Mobile's collaboration with OpenAI aims to create a new AI-powered customer service platfor…

1
AI-powered, Unified Detection and Response Platform Streamlines Cybersecurity for MSPs and IT Service Providers | 7 Minutes on ITSPmagazine | A Guardz Short Brand Innovation Story with Dor Eisner 7:05

11d ago7:05

7:05

As cyber threats grow more sophisticated and target various aspects of businesses across digital assets and surfaces, a common practice is to increase the number of security layers a company uses, often tasked to an MSP. However, this approach has led to a new dilemma: MSPs are now dealing with managing a plethora of disparate point solutions simul…

1
Podcast 49 - iSO-FORM: Nick Klein, Partner/Director of Creative Services & Jack Nelson, Senior Medical Animator 49:48

14d ago49:48

49:48

On episode 49 of the Innovators Podcast, Alison Doyle, Director of the Iowa State University Research Park, interviews Nick Klein, Partner/Director of Creative Services of iSO-FORM, and Jack Nelson, Senior Medical Animator of iSO-FORM. Alison, Nick, and Jack dive into conversation about the lineage of iSO-FORM to what they are up to today! Thank yo…

1
Legal Challenges, Historic Openings, and Cemetery Innovations 14:32

21d ago14:32

14:32

Our weekly look at news from around the funeral industry. Marketing Summit Registration How To Transform Your Business with Software Registration Understanding What the Illinois Memorial Fingerprint Suit Means to You Minnesota Cemetery Ban First Black, Woman-Owned Funeral Home in Jefferson Davis Parish Opens Utah Municipal Cemetery Considers Conser…

1
Urban Skye: Innovative Ministry Beyond Church Walls with Mike Sares 1:01:38

24d ago1:01:38

1:01:38

In this episode, we sit down with Mike Sares, director of Urban Skye, to discuss their unique approach to ministry outside traditional church structures. Mike shares insights from his extensive experience, including pastoring Scum of the Earth Church and working with various faith entrepreneurs. Key points covered: • Urban Skye acts as an umbrella …

1
The prepared mindset 30:39

7h ago30:39

30:39

Do you have a long term mindset or short term mindset. We work with Insurance which involves long term planning. There are little steps that you can do that a little bit of planning smooths out problems before they occur. This week we get into little steps that we have done over the year that have allowed us to do better this year despite financial…

1
NFL's Private Equity Win: A New Era for Big Money in Sports 9:40

1h ago9:40

9:40

Kenneth Shropshire, Professor Emeritus of Legal Studies and Business Ethics and Former Director of the Wharton Sports Business Initiative, joins the show to discuss what the recent NFL private equity ruling means for investors and the individual teams, and whether these new investors will have a say in team operations. Hosted on Acast. See acast.co…

1
Uncharted threats to European security – Prince Michael of Liechtenstein interviews Federica Saini Fasanotti 35:19

2h ago35:19

35:19

In this episode, military expert Federica Saini Fasanotti explores historical trends influencing current global geopolitics, the impact of Middle Eastern conflicts on European security, and how Europe should prepare for future destabilization and migration crises.By Geopolitical Intelligence Services

1
Infrastructure Challenges in Life Sciences Through the Lens of Data - with Robert Wenier of AstraZeneca 24:31

1h ago24:31

24:31

Today’s guest is Robert Wenier, Global Head of Cloud and Infrastructure at AstraZeneca. Robert joins us on the program to explore the complex decisions faced by leaders in legacy industries as they balance infrastructure investments between cloud technologies and end-point storage. How can they align these investments with their business goals whil…

1
Building the Future of Loyalty 40:45

2h ago40:45

40:45

Today on our show, we’re talking about what it takes to build loyalty by creating long-lasting relationships between brand and consumer. To do this, we’re joined by Christopher Baird, frog’s head of loyalty based in the UK, in conversation with Aaron Mitchell, Global VP of Membership and Personalization at The LEGO Group. Throughout their chat, the…

1
Navigating Regulatory Hurdles in Longevity Biotech: Bringing Anti-Aging Therapies to Market 5:50

1h ago5:50

5:50

Recently, the quest for prolonging human life and enhancing the quality of our later years has gained substantial momentum. With advancements in aging biology, the dream of accessing the "fountain of youth" seems more achievable than ever. However, despite promising scientific breakthroughs, regulatory challenges continue to hinder the availability…

1
$17M Series B Will Accelerate Growth As BlackCloak Further Strengthens Its Personal Cybersecurity Platform And Drives Innovative Products | 7 Minutes on ITSPmagazine | A BlackCloak Short Brand Innovation ... 7:03

1d ago7:03

7:03

In 7 Minutes on ITSPmagazine, Sean Martin chats with Chris Pierson, CEO and Co-founder of BlackCloak, about their latest milestone in digital executive protection. BlackCloak, a pioneer in protecting executives, senior leaders, high-net-worth individuals, and family offices, has secured $17 million in a Series B funding round led by Baird Capital, …

1
AI Regulations, New, Unusual Cybersecurity Threats, and Intel's Foundry Challenges 12:07

20h ago12:07

12:07

The episode opens with a report on a series of explosions involving handheld pagers in Lebanon and Syria, which injured multiple individuals, including members of Hezbollah. This incident is believed to be a sophisticated attack attributed to Israel, highlighting the ongoing tensions in the region. Sobel also covers a new covert attack method, PIX-…

1
Harps Food Stores: Being “Live” in POS Transactions and Driving Increased Customer Engagement 16:43

11h ago16:43

16:43

Send us a text Harps Food Stores was founded in 1930 by Harvard and Floy Harp. Today, headquartered in Springdale, Arkansas, the grocery retailer counts 147 stores in six states, offering conventional to cost-plus formats. The company is the largest employee-owned company in the state. To gain more insight into today’s grocery retail industry while…

1
Kick Ass & Have Fun - Carol Tomé's Journey 23:32

3h ago23:32

23:32

In this inspiring episode of Journeys to Leadership, Agnes Scott College President Leocadia Zak sits down with Carol Tomé, the current CEO of UPS. Carol shares her remarkable journey from humble beginnings in Jackson, Wyoming, to becoming one of the most respected leaders in global logistics. Tune in to hear Carol's thoughts on risk-taking, leading…

1
What If You Ran Your Website Like You Run Your Funeral Home? An Omnichannel Approach with Tyler Anderson 16:53

1h ago16:53

16:53

Accounting for shifting consumer preferences is a challenge many funeral home owners face daily. Tyler Anderson of Precoa discusses approaches for accommodating these shifts. Click here for complete show notes.By Tony Russo

1
Lessons in Servitization: Combining Historical Success with Continual Innovation 43:37

16h ago43:37

43:37

In this session from Future of Field Service Live in Cologne, host Sarah Nicastro talks with Joern Lindstaedt, VP of Global Customer Service at Rolls Royce Power, about the company’s famous “power by the hour” innovation and how an early start at Servitization translates to a culture of continual innovation. Joern brings over 20 years of experience…

1
Amazon's Office Return, Microsoft AI Updates, CrowdStrike Issues, and AI in Customer Service 13:01

2d ago13:01

13:01

We start with Amazon's announcement that it will require corporate employees to return to the office five days a week by January 2025. This decision, articulated by CEO Andy Jassy, aims to enhance in-person collaboration and strengthen company culture. However, it comes alongside plans to reduce middle management by increasing the ratio of individu…

1
Indigenous Astronomy: The Legacy of the Aztecs | Stories From Space Podcast With Matthew S Williams 42:47

13m ago42:47

42:47

Host | Matthew S Williams On ITSPmagazine 👉 https://itspmagazine.com/itspmagazine-podcast-radio-hosts/matthew-s-williams ______________________ This Episode’s Sponsors Are you interested in sponsoring an ITSPmagazine Channel? 👉 https://www.itspmagazine.com/sponsor-the-itspmagazine-podcast-network ______________________ Episode Notes The Aztec Empir…

1
Astronauts Bob Thirsk and Dave Williams talk space and health care 42:27

10h ago42:27

42:27

When you were young, did you want to be an astronaut or a doctor? This episode's guests were both. Host Dr. Victoria Lee is joined by Bob Thirsk and Dave Williams, two Canadians who began their careers as physicians before becoming record-setting astronauts and health care administrators. Bob and Dave share how space flight and health care might ha…

1
The Legend of Zeldin, "Snake Wrangler" 30:33

4h ago30:33

30:33

In this episode of the Superpro Podcast, Roland Ligtenberg interviews Dave Zeldin, owner of Dryer Vent Pros. They discuss the growth of Dave's business, the addition of air duct cleaning as a new service, and the challenges and scams in the industry. Dave emphasizes the importance of training and certification, finding a mentor, and using professio…

1
AI & Cybersecurity: Legal Risks and Solutions | A Conversation with Justin Daniels | The Soulful CXO Podcast with Dr. Rebecca Wynn 31:14

2d ago31:14

31:14

Guest: Justin Daniels, WSJ & USA Today Best Selling Author, Shareholder/Corporate M&A and Tech Transactions Attorney, Baker Donaldson [@Baker_Donelson] LinkedIn: https://www.linkedin.com/in/justinsdaniels/ Host: Dr. Rebecca Wynn On ITSPmagazine 👉 https://www.itspmagazine.com/itspmagazine-podcast-radio-hosts/rebecca-wynn ____________________________…

1
I'm a car guy 25:53

6h ago25:53

25:53

In this episode of GSA Does That!?, we talk with Len Fedoruk, GSA Fleet's Director of Purchasing, who brings over 40 years of Detroit auto industry experience. Len shares how GSA is driving vehicle innovation and securing the best prices, including the rollout of electric buses at Zion National Park. Discover the challenges, successes, and visitor …

1
How Innovators Think: Key Traits Revealed 16:15

2d ago16:15

16:15

Innovation is at the heart of transformation, and understanding how innovators think can unlock the potential for groundbreaking progress. Innovators don't just come up with ideas; they embody a mindset that fosters curiosity, resilience, and adaptability. By examining the core elements of the innovator's mindset, we can better understand the actio…

1
AI to the Rescue: How Small Businesses Can Harness AI To Save Time and Money 14:50

1h ago14:50

14:50

Spencer Rascoff, Former CEO of Zillow and Co-Founder of heyLibby, joins the show to discuss how entrepreneurs and small businesses can harness AI's power. Hosted on Acast. See acast.com/privacy for more information.

1
243: Building Strong Cultures and Empowering CEOs: Insights from Bob Carrothers 18:34

31m ago18:34

18:34

Bob Carrothers has 29 years of experience, he facilitates peer-to-peer boards of CEOs and executives, creating environments conducive to skill enhancement, informed decision-making and superior results. Bob is certified as an Emergenetics advisor and Predictive Index practitioner, equipping him with a profound understanding of human behaviour and c…

1
Calculating the Cost and ROI of Generative AI 39:38

8h ago39:38

39:38

Generative AI has the potential to revolutionize industries and organizations, but how much will it cost your business, and how do you measure return on that investment? In this episode, get practical guidance on estimating the costs of generative AI adoption, from model selection to infrastructure requirements. Learn how to quantifying the product…

1
Metrics and Strategies for Driving Customer Experience in eCommerce Workflows - with Abhijeet Kumar of Amazon 29:21

32m ago29:21

29:21

Today’s guest is Abhijeet Kumar, Lead Customer Acquisition and Engagement for Digital Business at Amazon. He joins Emerj Senior Editor Matthew DeMello on today’s episode to offer advice to retail leaders striving to enhance the customer experience at their organizations. With AI driving significant changes in how customers interact with brands, wha…

1
The Benediction: A Pastor's Guide to Church Closures 1:00:05

3d ago1:00:05

1:00:05

In this compelling episode of The Last Service Podcast, host Matt interviews Dave Meserve, an experienced transitional pastor who has guided multiple churches through the difficult process of closing. Dave shares powerful stories and invaluable insights on how to approach church closures with compassion, wisdom, and a focus on spiritual health. Key…

1
Bonus Episode - Charting the Course: Hybrid Multicloud Strategies and AI Adoption in Canada 55:12

2d ago55:12

55:12

In this episode, host KJ Burke and guest Jim Love discuss some of the insights coming out of the 2024 Hybrid Cloud Report.To learn more, visit cdw.caBy Jim Love

1
Future Royalties and Bankruptcy: The Royalty Rollercoaster 4:26

2h ago4:26

4:26

When selling intellectual property, the common setup usually includes getting an upfront payment plus future royalty payments, which are a slice of the revenue earned from the IP. This approach can give sellers a steady income over time. However, while royalties offer ongoing revenue and a stake in the IP's success, relying only on future royalties…

1
The Critical Role of Identity in Creating Effective Ransomware Attack Defense and Broader Business Resilience Strategies | 7 Minutes on ITSPmagazine | A Semperis Short Brand Story with Simon Hodgkinson ... 7:03

3d ago7:03

7:03

Semperis, a pioneer in identity-driven cyber resilience has published the results of its global ransomware study of nearly 1,000 IT and security professionals at organisations spanning multiple industries across the US, UK, France, and Germany. The study aims to understand the prevalence, frequency and costs of ransomware attacks—in both ransom pay…

1
Hopping aboard the hospital train 23:00

1h ago23:00

23:00

Half of the world's population don't have access to essential healthcare, according to the World Health Organisation. And even in highly developed countries many still lose out. This week on People Fixing The World we hear about some ideas that aim to change that. We jump on board a hospital train that travels around South Africa providing affordab…

1
Next-Gen MSPs, AI Growth, Cybersecurity Spending, and Apple's Health Tech Advances 12:49

39m ago12:49

12:49

Dave Sobel discusses the evolving landscape of managed service providers (MSPs) and the increasing importance of cybersecurity and compliance. With a significant number of Chief Information Security Officers (CISOs) anticipating budget increases for the upcoming year, the focus is shifting towards treating cybersecurity as a business decision. Forr…

1
The Financial Regulators’ Odyssey: AIR’s Innovation Lead Nick Cook 1:13:49

1h ago1:13:49

1:13:49

AIR’s Nick Cook discusses the “Financial Regulators’ Odyssey” — the journey that lies ahead for virtually every financial regulatory body in the world, in catching up their own technology and cultures to the age of digitized data and AI.By Jo Ann Barefoot

1
11: Harnessing AI: How to Turn Data into Value with the AI Factory 17:11

13h ago17:11

17:11

Courtney Hughes is joined by Jeremy Williford, VP of Enterprise Enablement at NVIDIA, who brings his extensive knowledge to the forefront, discussing the transformative power of AI and the innovative concept of the AI Factory. Together, they delve into the challenges and opportunities of AI adoption, highlighting how the collaboration between Dell …

1
FBI Cybersecurity Strategy: Ransomware, Incident Response, & Emerging Threats with Brett Leatherman 22:18

33m ago22:18

22:18

In this bonus episode of The Business of Tech podcast, Brett Leatherman, a senior executive with the FBI, provides insights into the current cybersecurity landscape from a law enforcement perspective. Leatherman highlights the ongoing threat of ransomware targeting businesses, particularly in critical sectors like healthcare and energy. He emphasiz…

1
Future of Cloud Pricing, AI Models, Microsoft 365 Copilot, and Tech Policy Impacts on MSPs 35:46

2h ago35:46

35:46

Host Dave Sobel dives into the evolving landscape of cloud pricing and AI models, highlighting the significant shifts that are reshaping customer expectations. With rising cloud costs becoming a pressing concern for many organizations, Sobel discusses a report indicating that over a third of companies feel their transition to the cloud has not deli…

1
Calhoun v. Google – Continued Considerations for Privacy Notices 5:36

13h ago5:36

5:36

When privacy meets complexity, the legal landscape shifts. The recent Ninth Circuit decision in Calhoun v. Google has thrown a spotlight on the critical importance of clear and comprehensible privacy notices. Read the full article. About the authors: Jack F. Altura Tomio NaritaBy Womble Bond Dickinson

1
The Ransomware Threat and the Resilience Imperative | A HITRUST Collaborate 2024 Conversation with Allan Liska | On Location Coverage with Sean Martin and Marco Ciappelli 24:19

6d ago24:19

24:19

Guest: Allan Liska, Senior Security Architect and Ransomware Specialist, Recorded Future [@RecordedFuture] On Linkedin | https://www.linkedin.com/in/allan2 On Twitter | https://twitter.com/uuallan ____________________________ Hosts: Sean Martin, Co-Founder at ITSPmagazine [@ITSPmagazine] and Host of Redefining CyberSecurity Podcast [@RedefiningCybe…

1
The Missing Link: How We Collect and Leverage SBOMs | An OWASP 2024 Global AppSec San Francisco Conversation with Cassie Crossley | On Location Coverage with Sean Martin and Marco Ciappelli 21:25

6d ago21:25

21:25

Guest: Cassie Crossley, VP, Supply Chain Security, Schneider Electric [@SchneiderElec] On LinkedIn | https://www.linkedin.com/in/cassiecrossley/ ____________________________ Hosts: Sean Martin, Co-Founder at ITSPmagazine [@ITSPmagazine] and Host of Redefining CyberSecurity Podcast [@RedefiningCyber] On ITSPmagazine | https://www.itspmagazine.com/se…

1
Hybrid Work Trends, Microsoft Upgrades, AT&T vs. Broadcom, Intel's Future, and Zendesk Pricing 15:52

6d ago15:52

15:52

A recent Zoom survey reveals that 83% of employees report higher productivity in hybrid environments, with 64% of leaders adopting such models. Despite this trend, many Fortune 100 companies continue to enforce return-to-office (RTO) mandates, which may negatively impact employee morale and retention. HR expert Daniela Herrera highlights the inequi…

1
Google Tips for Nonprofits with Tiff Parker 12:09

5h ago12:09

12:09

Tiff Parker is an expert in Google Workspace support, having used Google Workspace herself throughout her career and developing a practice as an in-house expert to our clients who use Google Workspace. Carolyn asked Tiff for her tips on features to use and things to know about Google Workspace at the office. The takeaways: Know the difference betwe…

1
Episode 50: Wood Innovations and Biomass Utilization 1:31:26

17h ago1:31:26

1:31:26

In our 50th episode we turn back towards Nature's Benefits and cut further into Timber and Wood Products by discussing Wood Innovations and Biomass Utilization with a program specialist from the Pacific Southwest Regional Office. We talk grants, mass timber, forward-thinking projects, tribal initiatives, urban forestry and more with guests from the…

1
Succession Challenges and the New Wave of Startups 14:24

5h ago14:24

14:24

Succession Gone Wrong? We dive into the saga of Zeiner Funeral Home in Marion, Kansas, now transitioning to Yazel-Megli Funeral Homes. Despite an initially smooth handover, Ty Zeiner’s recent decision to re-enter the industry calls the deal into question. Young Newlyweds, Big Dreams Meet Sean and Anne Devlin, two newlyweds who are turning an iconic…

1
Developing AI Solutions for Work Marketplaces - with Andrew Rabinovich of Upwork 24:51

39m ago24:51

24:51

Today’s guest is Andrew Rabinovich, Vice President of Machine Learning and AI at Upwork. Andrew joins us on today’s podcast to discuss the evolving role of AI in transforming work marketplaces and expediting hiring workflows. With Upwork’s recent launch of a suite of AI products, including Uma, an AI-powered assistant, the conversation focuses on h…

1
BOOK | The Warminster Series: J.V. Hilliard on His Journey from Defense Lobbyist to Fantasy Novelist and How the Mythical World he Created is Becoming a Video Game | A Conversation with J.V. Hilliard ... 37:29

7d ago37:29

37:29

Get the The Warminster Series by J.V. Hilliard: https://amzn.to/3Zk4OFF Guest: J.V. Hilliard, Author On Twitter | https://x.com/JVHilliardBooks Website | https://jvhilliard.com/ _____________________________ Host: Marco Ciappelli, Co-Founder at ITSPmagazine [@ITSPmagazine] and Host of Redefining Society Podcast & Audio Signals Podcast On ITSPmagazi…

1
California AI Bill Faces Opposition, ConnectWise Acquisitions, and AI in Sports Reporting 12:30

12h ago12:30

12:30

The episode starts with California's AI safety bill, SB 1047. The bill, which mandates safety testing and third-party audits for advanced AI systems costing over $100 million, has garnered opposition from industry leaders and academics who fear it may stifle innovation, particularly for smaller firms and academic research. As Governor Gavin Newsom …

1
Service Industry News Updates With Kyle Gargaro

16h ago

—

On this episode of the Profit Roadmap, we're talking with Kyle Gargaro, Editorial Director & Associate Publisher of The ACHR NEWS. We cover some great topics, including: The current state of the HVAC industry Emerging trends in green technology The impact of government regulations Strategies for workforce development The importance of local governm…

1
Managing soils post amelioration in the Upper South East of SA with Dr Mel Fraser 40:31

7d ago40:31

40:31

MFMG CEO Sally Klose catches up with Soil Consultant Dr Mel Fraser on soil amelioration - what it is, why it's important, and how it's achieved. What effect does it have on crop production, and how does it relate to a knee reconstruction? Find out more in this highly informative update on the current project 'Managing soils post amelioration in the…

Podcasts Worth a Listen

Service Innovation Podcasts

Podcasts Worth a Listen