Best Teresa Duncan Podcasts (2024)

1
EP 123: Dental Insurance Updates with Lisa Greer of CDA 1:02:20

3d ago1:02:20

1:02:20

Don't forget to check out the video episode on YouTube! Lisa Greer is the California Dental Association’s dental benefit expert (and repeat guest!). We talked about quite a few topics including Change Healthcare and advice that can get you audited. We both firmly believe that the insurance coordinator is a key player in protecting the doctor’s lice…

1
Equality, Intellectual Traditions, and the Seventeenth Century (Prof. Teresa Bejan) 40:13

2h ago40:13

40:13

What can the seventeenth century teach us about equality? Why do philosophers construct intellectual traditions and how do we use them? In what ways is political theory an educative endeavour? These are some of the questions we asked Teresa Bejan, Professor of Political Theory at the University of Oxford. Publications mentioned in this episode incl…

1
EP 122: Training, Profitability, and Patient Conversations with Dayna Johnson 57:06

16d ago57:06

57:06

Don't forget to check out the video episode on YouTube! Join us for a candid conversation about financial management and team development. I’m thrilled to welcome back my close friend, Dayna Johnson, a dental consultant who's made a name for herself in the world of digital workflows and accounts receivable wizardry. We tackled these topics: Why col…

1
EP 121: DSO Operations and Practice Valuations with Dr. Tony Stefanou 58:56

26d ago58:56

58:56

Don't forget to check out the video episode on YouTube! Understanding the impact of Dental Service Organizations (DSOs) is critical for every office manager and dentist. My friend Dr. Tony Stefanou - the founder of Connect the Dents - is a solid resource in this area. Even if you’re not planning to join one soon you should know how they operate and…

1
EP 120: The Multigenerational Dental Office with Michelle Coker and Matt Nelson 1:00:37

1M ago1:00:37

1:00:37

Don't forget to check out the video episode on YouTube! Great employees are worth their weight in gold. Managing them is usually the most taxing part of the job. Different personalities, different ages - all of it comes with pros and cons. My guests - Michelle Coker and Matt Nelson from the California Dental Association - help offices with these ch…

1
EP 119: Hygiene Advancements and Issues for 2024 with Rachel Wall, RDH, BS 58:18

2M ago58:18

58:18

Don't forget to check out the video episode on YouTube! It’s always fun to have Rachel Wall back for hygiene updates. She’s the founder and president of Inspired Hygiene and is my go-to for shedding light on the latest trends and products in dental hygiene. We tackled these topics: The challenges of the various hygiene compensation models How a kno…

1
Hume, the History of Philosophy, and the Concept of the People (Prof. James Harris) 35:53

2M ago35:53

35:53

How can we understand thinkers in their own terms? Why is such an approach particularly fruitful to understanding Hume? What can philosophy and the history of political thought learn from one another? What can Hobbes's conception of the people teach us about populism? James Harris, professor of the history of philosophy at the University of St Andr…

1
EP 118: Dental Compliance Challenges and Solutions with India Chance 55:57

3M ago55:57

55:57

SHOW NOTES: Don't forget to check out the video episode on YouTube! Returning guest India Chance joined me for another infection control, bug-filled episode! She's the founder of Learn to Prevent and always teaches me something new. Sometimes I wish I didn't know it but it's important for our patients and practices. Some highlights from our talk: I…

1
EP 117: Breaking Down Interoperability Challenges with Dr. Bryan Laskin 55:22

3M ago55:22

55:22

Don't forget to check out the video episode on YouTube! In this episode, I sat down with Dr. Bryan Laskin – a dental tech entrepreneur, an author and a good friend. He's been on before (Ep 76) and just like last time, the conversation flowed. Dentistry is changing behind the scenes. We think of progress as materials updates and faster scans. But wh…

1
EP 116: Dental Industry Shifts: AI, Hygiene Compacts, and Conferences with Andrew Johnston and Kevin Henry 1:05:06

4M ago1:05:06

1:05:06

In this episode, I was joined by Andrew Johnston, co-founder of “A Tale of Two Hygienists,” and the man responsible for The Dental Podcast Network at Dental Economics. He's also a restorative hygienist. Also making an appearance was Editor-In-Chief at Dr. Bicuspid and my Chew On This Podcast co-host, Kevin Henry. We discussed some of the noticeable…

1
EP 115: The Threat of Workplace Violence In Dental Offices with Duane Tinker 46:58

5M ago46:58

46:58

In this episode, we dive deep into the concerning issue of workplace violence in dental offices. I was joined by my friend Duane Tinker, a compliance consultant and former investigator for the Texas Dental Board. This episode is a bit more serious than usual but oh so important. Dental Office Safety: We discuss the duty of business owners to provid…

1
EP 114: Shake Up Your Marketing with Gary Bird of SMC National 53:31

6M ago53:31

53:31

In this episode, I was joined by Gary Bird, founder and managing partner of SMC National, to discuss changes in dental marketing strategies. We talked about many topics but really became animated when these came up: Video Marketing: Gary emphasized the importance of video in marketing, especially for promoting larger dental treatments. He discusses…

1
Representation, Public Debt, and the Ends of History (Dr Michael Sonenscher) 36:21

6M ago36:21

36:21

What is the relationship between war and representation? Why can't we understand the French Revolution without thinking about the political management of public debt? And what does the future have to do with how we write history? These are some of the questions answered by Michael Sonenscher, Fellow of King's College, University of Cambridge. This …

1
EP 113: Preventing Cyber Attacks, Phishing and HIPAA Fines 54:12

6M ago54:12

54:12

October is Cybersecurity Awareness Month. In this episode, I took a deep dive into the world of cyber attacks and cybersecurity in the dental industry. My guests Teresa Pichay of the California Dental Association and Colette Johnson of The Dentists Insurance Company shared how phishing, vishing (it’s a thing!), and other forms of cyber attacks take…

1
Ep 112: PANEL: What Dentists Want In A Manager 1:08:59

7M ago1:08:59

1:08:59

It's a beautiful situation when a manager and dentist truly co-pilot the practice! It takes work to reach that balance though. For this deep dive into the manager-dentist dynamic, I gathered three dentists in different stages of their careers. They shared what worked and - more importantly - what didn't work. They also shared how they show apprecia…

1
EP 111: Secrets of a Well-Systemized Dental Practice with Dr. Addison Killeen 56:22

8M ago56:22

56:22

It's not often I can fangirl over one of my guests! Dr. Addison Killeen joined me to discuss the importance of systemization in dental practices and how it can transform the way we run our businesses. I've listened to him speak on these topics and am thrilled to share this knowledge with you. He believes that high levels of systemization and consis…

1
Ep 110: PANEL: Insurance Outsourcing and Management 1:08:04

10M ago1:08:04

1:08:04

This one is for you, my fellow insurance nerds! Outsourcing and insurance are two hot topics in most dental groups. Many offices choose to outsource to lessen strain on and burnout of their valued team members. This strong demand has resulted in many brave entrepreneurs offering this service. I asked three successful remote billing company owners t…

1
Hegel, Revolution, and Historicism (Prof. Richard Bourke) 31:10

10M ago31:10

31:10

How does skepticism serve history? What lessons does Hegel hold for the modern historian? Why is an understanding of historical consciousness so important across the humanities? These are some of the questions we asked Richard Bourke, Professor of the History of Political Thought at the University of Cambridge. Publications mentioned in this episod…

1
EP 109: Talking Insurance and Revenue with the California Dental Association 57:21

10M ago57:21

57:21

My guests are Matt Nelson and Lisa Greer from the California Dental Association. They handle practice management and benefits issues from their member dentists. Between the two of them they've heard some stories! They share so many tips on this episode. Just a few critical topics facing owners and practice leaders: Non-covered services Leased netwo…

1
EP 108: PANEL: Location, Location, Location! 51:40

11M ago51:40

51:40

Another fun panel discussion! My two guests have helped offices grow by advising or facilitating the changes. Malika Azargoon and Jennifer Steadman shared their thoughts on these topics: the importance of signage due diligence and how non-contractual items can kill a deal who you want on your transition team Lots of laughs, stories and advice. I ho…

1
EP 107: Communications and Clarity with Dr. Gerilyn Alfe 56:56

1y ago56:56

56:56

What I love about my conversations with Dr. Gerilyn Alfe is how candid she is. She talks about her unexpected experience switch from dentistry to coaching. We then dish a bit about working with different dental team types. A conversation about muddy dental vision (not the eyes) and how to prioritize our many office systems rounds out the episode. L…

1
EP 106: Financial Health During Practice Growth with Perrin DesPortes 59:22

1y ago59:22

59:22

Expansion, sales, associates - all this growth can be hard on a practice. We tend to think of growth as a positive experience and usually, it is. However the financial health of the practice can be threatened by over-leveraging, participation decisions and team changes. Perrin DesPortes shed a lot of light on these topics and shared strategies to s…

1
EP 105: PANEL: Hiring (and Keeping!) Associates 1:01:53

1y ago1:01:53

1:01:53

Hiring associates can be such a pain BUT it's beautiful when it works. I gathered a smart group of managers who have spent years hiring and training associates in their practices. I hope their knowledge can help you anticipate any upcoming transitions for your office. Some highlights: Which traits are a hard pass when interviewing associates? Are n…

1
EP 104: Pulling Back the Curtain on Dental Labs with Voices From The Bench 59:25

1y ago59:25

59:25

What an enlightening episode! Elvis Dahl and Barb Warner from Voices from the Bench Podcast spoke openly about the business of dental labs. I definitely learned a good amount. Imagine your lab comes in and shows you how to up your scan game. What about if they helped you to be more confident with larger restorations? This means more revenue. We cov…

1
Ep 103: Amanda Hill: Former Coworker and Biofilm Aficionado 59:01

1y ago59:01

59:01

It’s wild that Amanda and I actually worked together years ago! We take a quick trip down memory lane but then we dive into some really gross but fascinating topics. Infection control is no laughing matter but we couldn’t help it. Biofilm, cultures, water testing, fake nails - we went through it all. Enjoy! Article Amanda referenced: Waterline warn…

1
The Importance of Leadership in Your Practice with Brianne Spiersch 36:21

1y ago36:21

36:21

Kim McGuire, chief operating officer for Fortune Management, sits down with Brianne Spiersch, the Co-Director of Veterinary Mastery and an Executive Coach for Fortune Management. In this podcast, Spiersch and McGuire speak on the topic of leadership and how it can affect a team's culture, which then impacts the profit of the overall business. Spier…

1
Ep 102: PANEL: How Dental Billing Is Changing 1:04:04

1y ago1:04:04

1:04:04

Dental billing is evolving but it seems like our systems are always slow to change. Listen in as I talk with a group of dental nerds (like us!) about what they see out there. Some highlights: Faster billing cycles are the way to go. Passing credit card fees to the patient. You may change your mind with this one. Is it easier to ask for money nowada…

1
Ep 101: Calibrating Periodontal Care with Rachel Wall 58:33

1+ y ago58:33

58:33

Full show notes/links on the podcast home page! https://nobodytoldmethat.libsyn.com Rachel Wall is back on the podcast to share more periodontal wisdom! For 2023 she turned parts of Inspired Hygiene’s coaching into a Perio Protocol Online Bootcamp. I love a good deep dive! Periodontal programs will need real attention in the coming year. You won’t …

1
Ep 100: Question 2, Debridement and A Spot of Gratitude 36:41

1+ y ago36:41

36:41

CORRECTION: Thanks to Dr. W for letting me know that local factors are plaque and calculus. I had localized in my head. Sorry for the confusion! On Election Day, Question #2 in Massachusetts easily passed. Medical loss ratio (MLR) is a hot topic right now but what is it and will the bill have the desired effect on the market? Time will tell. Debrid…

1
Ep 99: Artificial Intelligence: What's The Big Deal? 51:35

1+ y ago51:35

51:35

My long-time friend Ann Marie DePalma joins me to shed more light on the provider-side usage of AI. She's a Customer Success Manager with Pearl. Case presentation tips flowed! We discussed a variety of related topics including: How you can use AI to train your team and calibrate clinician diagnostic instincts. Yes, carriers utilize it but we are th…

1
Ep 98: Listen In on Two Insurance Nerds with Microphones 41:43

1+ y ago41:43

41:43

Fellow insurance enthusiast Colleen Huff joins me to dish on trends we’re seeing. We sprinkled in some compliance and Medicare Advantage discussion. Enjoy! Full show notes on the podcast home page! https://nobodytoldmethat.libsyn.com/ Don’t forget to check out my other podcast Chew on This - A Dental Podcast! Connect with Colleen: Colleen’s Website…

1
Ep 97: Ryan Vet Educates Me On Doing Business with Millenials, Gen Z and Other Patient Types 1:03:01

1+ y ago1:03:01

1:03:01

Ryan is one of those guys that loves to build and turn around businesses. It’s fascinating to talk about strategies and industry trends with him. The generations and their particular consumer behaviors are important to him and so he keeps up with all the studies. Lucky us because he shares them with us! We also talk about his recent acquisition of …

1
96 Deciphering Dental Networks with Brian Phillips of Five Lakes 35:01

1+ y ago35:01

35:01

Oops - I nerded out again. Brian Phillips was my partner in insurance geekdom this time. He knows so much about leased networks and provider credentialing. Sometimes it’s the people behind the scenes that can give you the most information - Brian fits that category to a tee. Listen in to a deep dive into the behind the scenes of contract management…

1
Ep 95: Emulsions, Sensitivity and Implant Care with Crest 13:05

1+ y ago13:05

13:05

Another Hinman Lounge podcast! This time I sat with Drs. Kaplan and Gans to discuss implant care and sensitivity. That sounds very formal but they’re very fun and smart ladies, promise! I needed to ask about sensitivity because I’m now a pitiful baby during my cleanings. Shout out to my hygienists Camilla and Katie for putting up with my sensitive …

1
Ep 94: Podcasting at the Hinman with Brad James of Kleer 13:24

1+ y ago13:24

13:24

Earlier this year I spoke at the Hinman Dental meeting and was able to be a part of their Podcast Lounge. Very cool - hope more shows do this! I asked a few guests to stop by and Brad James was kind enough to make a 2nd podcast appearance. We talked about consumer behavior and what to expect with an uncertain economy. A few highlights: Employer cho…

1
Ep 93: Making Smart Decisions For a Changing Business with Kim McGuire 42:31

1+ y ago42:31

42:31

Kim McGuire of Fortune Management is one of my favorite people to talk business with. Not just ‘what’s up with you?’ business but the business of dentistry, numbers and strategy. It felt good to deep dive into current conditions and how we can flex to succeed. We talked about these topics and more: Where did the critical thinking go? Her practical …

1
Insurance and Revenue Cycle Management With Teresa Duncan 33:48

2y ago33:48

33:48

Kim McGuire, host of the Practice Mastery Podcast, chats with our friend Teresa Duncan, a writer, speaker, podcaster and thought leader from Odyssey Management. Teresa is a Revenue Cycle Expert helping dentists and managers establish solid financial management systems. Her knowledge about the ever changing landscape of dental insurance, Accounts Re…

1
Productivity Podcast - Bernie Stoltz Gives His Productivity Tips 54:20

2y ago54:20

54:20

We all have the same amount of time in a day (24 hours), so how do you make the most of that time without burning yourself out? Bernie Stoltz, chief executive officer of Fortune Management, joins Don Khouri to give his best tips on what makes him productive. He gives insight into what he does every morning to ensure he is ready for the day, includi…

1
Fred Joyal: How to become SUPERBOLD 40:24

2y ago40:24

40:24

🎙️ In this podcast, 𝗞𝗶𝗺 𝗠𝗰𝗚𝘂𝗶𝗿𝗲, chief operating officer for Fortune Management, sits down with 𝗙𝗿𝗲𝗱 𝗝𝗼𝘆𝗮𝗹 to discuss his latest book, 𝙎𝙐𝙋𝙀𝙍𝘽𝙊𝙇𝘿. This is a book everyone and anyone can benefit from.Have there been times in your life or practice where you want to be bolder or more confident? As a #dentalcoach, McGuire says she is constantly asked if…

1
The Preservation of Private Practice with Fortune Management 29:55

2y ago29:55

29:55

Kim McGuire, chief operating officer for Fortune Management, sits down with Bernie Stoltz, the CEO of Fortune Management. During this podcast, McGuire and Stoltz discuss the changes that are currently happening in the dental industry and what this means for not only today’s dentist, but future generations as well. What strategies should every denti…

1
EP 92: Reimagining Administrative Onboarding with Michelle Affanato 58:26

2+ y ago58:26

58:26

What if you could put new or unsure employees through a bootcamp? The culture shock in dentistry is real - the hard truth is that our new stars need more direction than a manual and some webinars. Our busy offices sometimes don’t allow us that luxury but what if that’s a cycle to be broken? Michelle Affanato has worked with hundreds of offices lear…

1
How One Dentist Thrived During the Pandemic and Helps Cancer Patients With Their Oral Health 21:21

2+ y ago21:21

21:21

Kim McGuire, chief operating officer for Fortune Management, sits down with Dr. Jessica Pharar, a dentist in Las Vegas, who is starting a nonprofit to help cancer patients with their oral health during their battle with this horrific disease. She also discusses how she is working to integrate medicine and dentistry in her community, and some of the…

1
EP 91: Ransomware and Security Breaches SHOULD Scare You with Dan De Steno 50:28

2+ y ago50:28

50:28

Have you heard of Log4Shell? Well, that’s why you need to stay up to speed on security issues. Most offices have ‘the IT company’ or as I called him ‘the IT guy.’ Nowadays you need help managing the CBCT, patient communication, phone system and practice management system. My guest is Dan De Steno from NOVA Computer Solutions - a managed services pr…

1
EP 90: The Audit Edition: OSHA & Infection Control with India Chance 1:05:44

2+ y ago1:05:44

1:05:44

Infection control may seem boring but I’m telling you, my guest makes it interesting! For example - what do coffee and fake nails have in common? They don’t belong in your clinical area! Infection control expert and auditor India Chance joins me to discuss this and so much more. My main takeaway from this: someone actually thought to use their beef…

1
How a New Training CAMP Structure Can Boost Your Dental Practice 24:50

2+ y ago24:50

24:50

Fortune Management has put together a new structure for its Training CAMPs in order to push forward business thoughts and strategies that benefit dentists and team members in both their personal and professional lives. What are these new CAMPs? What was the need behind modifying them? What can dentists and team members expect when they attend. Kim …

1
EP 89: 3 Management Consultants Walk Onto A Panel 54:26

2+ y ago54:26

54:26

This episode is actually a follow up webinar for an AADOM panel discussion that I hosted. Boy that’s a mouthful! Curve Dental sponsored a fantastic panel discussion at AADOM’s annual conference. We wanted to continue the conversation with a follow up webinar that expanded on some of the most popular topics. Staffing, COVID situations, doctors runni…

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