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CX Innovators

Networld Media Group

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Tune into the CX Innovators podcast to hear how top brands are using cutting-edge technology to take the customer experience to incredible new heights. We’ll talk to the executives who are spearheading the CX charge for their brands and the tech companies they rely on to make the magic happen.
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Joe Marler used to hate people, but then he met Tom Fordyce, and a load of ordinary people doing extraordinary things, and a podcast was born that changed his mind forever. It might just change your life too. Because everyone is interesting if you ask the right questions. And this is a show about all the weird and wonderful things people do. Together, Joe and Tom meet astronauts, teachers, marine biologists, cheesemakers, prison guards and everyone in between. Along the way, they’ve learned ...
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Do you know why cats always bring dead animals to your doorstep, or why the scratching sound cause you goosebumps? Have you heard that Russia is holding a real Hunger Games, and UK scientists brought a pancake into the universe? With RoboTalk, no anecdote can escape your ears! Listen to daily updated stories and discover a world you never heard of. All stories from this podcast are selected from the Internet and transformed from text to audio either by Amazon’s Polly service or Microsoft’s c ...
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This podcast will be a leading source of insights and information on mobility UX by bringing together industry experts, thought leaders, and innovators. This show will offer a unique perspective on the latest trends and best practices in mobility UX design. This show will explore topics such as the impact of autonomous vehicles on user experience, the role of data analytics in designing more personalized mobility experiences, and the challenges of designing for accessibility and inclusivity ...
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Come and see us live at The Clapham Grand! Tickets here: https://claphamgrand.com/whats-on/?listing-type=joe-marler We're live at The Clapham Grand, and our guest today is a fantastic podcaster and comedian... it's Seann Walsh! He tells us about what it was like being in the jungle with Matt Hancock, how he got sacked from TK Max for falling asleep…
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Our guest today is Íse, who is a Crowd Safety Consultant, and has worked on some of the UK's biggest events in recent times. The London 2012 Olympics, Rugby World Cup 2015, The Kings Coronation, and 2021 Euros Final, where Wembley was stormed by thousands of football fans. She is here to talk about the measures put in place to keep massive crowds s…
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Come and see us live at The Clapham Grand! Tickets only £15: https://claphamgrand.com/whats-on/?listing-type=joe-marler We loved the dinosaur chat so much, we wanted to give you some more. Dr Dave Hone is still with us in the studio, and he has brought some ACTUAL dinosaur relics for us to have a look at. One of them is a T-Rex tooth, and it is mas…
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Disaster and emergency management solutions are embracing digital transformation. Innovative AI-powered solutions proven successful real-world deployments. Operating behind the scenes are rugged edge computers providing real-time AI performance, IoT consolidation, and rugged reliability. Learn more about Rugged Edge Computers for Disaster Managemen…
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Presenting our newest industrial mini computer tailored for IoT gateway deployments: the BCO-1000-ADLN. Contrasted with the Intel NUC, this mini computer offers enhanced IoT-focused connectivity, industrial durability, and extended embedded longevity, all within a remarkably ultra-compact design. Discover BCO-1000-ADLN >>…
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The BCO-3000-RPL and BCO-6000-RPL maximizes edge performance, IoT connectivity, and industrial-grade durability within a minimal footprint. It uniquely leverages a socket-type CPU for streamlined high-throughput workloads. In addition. the BCO-6000-RPL integrates PCIe expandability for performance acceleration capabilities. Discover the BCO-3000-RP…
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In the latest episode of the CX Innovators podcast, Briney Oayda, managing director at Bondi Active and Between the Flags, shares insight with RetailCustomerExperience.com editor Judy Mottl on how the Australia-based lifestyle franchise overcame a big obstacle – providing customers with insight on over 45 different product styles within a small ret…
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Our guest this week is Dr. David Hone, a palaeontologist (yes, like Ross from Friends), and he is here to blow our minds with amazing facts about Dinosaurs. Could you have a pet Velociraptor? How did they become extinct? How do we know they actually existed in the first place? Plus, there is a very bizarre and hilarious comparison between a Dinosau…
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Come and see us live at The Clapham Grand! Tickets only £15: https://claphamgrand.com/whats-on/?listing-type=joe-marler In this episode, Joe and Tom meet a submariner called John. He regularly spends three months in a very small space under the sea, living without sunlight and sleeping in bunk beds, but is it anything like Vigil? What are they actu…
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Content warning: This episode contains explicit sexual themes! Joe and Tom are back in the studio, and could there be a better topic for us to return with? Our guest is Melissa (aka Miss Matthews), who is a dominatrix and who quite frankly gets Joe flustered in a way we've never seen before. This one needs no explanation, so strap in and get ready …
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Premio’s ECO-1000 Supercapacitor took home the prestigious 2024 Computex Best Choice Award in the Sustainable Tech Special Award category. This prestigious award recognizes the ECO-1000 for its significant contributions to sustainable technology. Designed with industrial-grade supercapacitors instead of traditional batteries, the ECO-1000 stands ou…
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Come and see us live at The Clapham Grand! Tickets only £15: https://claphamgrand.com/whats-on/?listing-type=joe-marler Joe is home! Which means that as of next week, normal service will resume, and we will be back talking to fascinating people about the weird and wonderful things they do. In the meantime though, Joe is here to tell us what he's be…
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Joe is on his way back from his travels, which means normal service will be resuming very soon. In the meantime, here is another Things People Do classic. One of our very first episodes, and what a belter it is... get ready to find out everything you've ever wanted to find out about Zoos, and enjoy! Come and see us live at The Clapham Grand! Ticket…
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Come and see us live at The Clapham Grand! Tickets here: https://claphamgrand.com/whats-on/?listing-type=joe-marler This is a classic episode, back from when we had no listeners. It's a belter this week, with Neil, who is a former detective. They discuss bent coppers, manhunts, and stakeouts, amongst many other things. And there is a lot of chat ab…
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We are doing more live shows at The Clapham Grand! To come see Things People Did Live, click here: https://claphamgrand.com/whats-on/?listing-type=joe-marler Joe is in New Zealand, and he's here to tell us all about what he's been up to, including spear fishing and drinking every flat white that Auckland has to offer. This episode pretty much turns…
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Joe and Tom will be back on Friday for an episode of Things Joe Is Doing, but in the meantime, here is a classic episode with one of our favourite ever guests! You know when the Royals go to the toilet? Where does it go? That’s one of the questions Joe and Tom ask listener Warren who knows everything there is to know about drains. They also cover f…
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Happy Monday everyone! A new week... time for a new podcast? We all need a bit of positivity at the moment, and we have the perfect new show we think you'll enjoy. It's called The Positive News Podcast, and we wanted to share one of their episodes with you. More info on the pod below, you know the drill, check them out and give them a follow wherev…
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Meet José Mala, Ninja warrior... we're not joking, he's actually been doing some legit training. Throwing stars and everything. He's also here to tell us about the best coffee he found in Japan, taking on a baby owl in a staring contest and all the of the shenanigans he and the team have been up to. Plus, we get an in depth review of the Japanese V…
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Though the name Fleet Feet may spur the image of a runner, the retailer is much more than a runner's shoe store. It outfits runners and other athletes with needed footwear, accessories and knowledge from over four decades in business. Founded in 1976 by Sally Edwards and Elizabeth Jansen, the brand has been running strong ever since and just opened…
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We're back at the Clapham Grand with another live episode of Things People Did. Our guest today is comedian Karl Porter, who you will undoubtedly recognise after he shot to fame with a viral slo-mo goal celebration stand up, which pretty much broke the internet. He's here to tell us all about his days working in a Travelodge, The Warehouse Project,…
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This is a classic episode from back when we had no listeners! Joe and Tom meet a prison governor and ask him everything they've ever wanted to know about prisons. What do you want Joe to get up to in Japan and New Zealand this summer? Email joe@crowdnetwork.co.uk If you would like to be a guest on the show, click here: https://docs.google.com/forms…
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Joe has landed in Tokyo, after enjoying an unexpected flight in first class. He tells us what he's been up to so far, who he's rooming with, and we start to put together his to do list for the summer. Mario Kart racing, Sumo wrestling and visiting the world's steepest street are some of the excellent suggestions so far. There is also another round …
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That's right. The time has come. Today, Daisy's mum joins the Show Growing Committee in a creative consultant role. You asked, we delivered... and we've never seen Joe more nervous. The team go through all of her amazing ideas (anyone remember 'Lovely Jobly'?) and she tells us about her first impression of Joe when she met him all those years ago. …
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Joe has an update for all of you listeners about what he is going to be up to this summer! Plus, in this episode we answer some of your questions, including what Joe would change if he ran the country for a week, if he has all ten toes, and what liquids he would like to be able to squirt out of his fingers. What do you want Joe to get up to in Japa…
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This is a classic episode from back when we had no listeners. Today, meet groundskeeper Terry - a listener who knows when to pour water onto grass that’s too dry. He also knows about seeds, how to make golf greens faster, and he has a story about someone taking a dump in one of his holes. If you would like to be a guest on the show, click here: htt…
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Making the customer experience fun is at least somewhat important for many online and physical retailers, but at Fun.com, it's absolutely paramount. Fun.com, an e-commerce retailer that sells a range of fun products — from Star Wars plushies to t-shirts from the latest Disney hit — as well as being the home of Halloween.com. CX Innovator podcast gu…
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This week our guest is Ben, who is a pharmacist. Joe and Tom ask him everything they've ever wanted to know about the drug industry, including can you fake a prescription? Should some drugs be legal? And how can you manage patients who become addicted to medication. There is also a very funny story about a man who tied a Sainsbury's bag to the end …
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This is a classic episode from back when we had no listeners, and today it's about AI. Will robots take over the world? What’s the point in humans? Do insects have ears? And is a toaster just a toaster? Joe and Tom speak to Lydia, a research data scientist at the Alan Turing Institute, and she is way more intelligent than them. If you would like to…
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In the rapidly evolving landscape of commuter rail travel, one company has emerged as a trailblazer, revolutionizing the passenger experience and setting new standards for efficiency and comfort. Learn how Premio helped solve and power this company's railway solution with the ACO-6000-CML. Learn More >>…
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Today, Joe and Tom meet Ellen, who is a cinema manager at the Campbeltown Picture House in Scotland... if you are ever near by, you should go, it sounds wonderful. They ask her everything you'd ever want to know about cinemas, such as why are the snacks so expensive? What is the weirdest item that has ever been left? And what are the films that hav…
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This is a classic episode from back when we had no listeners, and when Joe used to record the show from his car. Today's is a whole episode about police dogs and how great they are. Joe and Tom meet Will Vye who works with police dogs every day and has some incredible stories. If you would like to be a guest on the show, click here: https://docs.go…
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Our guest this week is Daan, who is a free diver and a man with possibly the most calming voice in the world. He can also hold his breath underwater for over 6 minutes, which is unbelievable. Daan is here to tell us about his life as a freediver. He tells us all about the beauty of the oceans, the feeling you get from diving 100 meters under water,…
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Joe, Tom and Producer Ryan are back together to discuss how we grow this shambles of a podcast. There is some pressing bin chat on the agenda, as the emails have been flooding regarding the various recycling colours... but is there a show growing solution? The team also discuss the idea of young people dressing up as Joe for world book day, an unco…
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Want another podcast to listen to? Check out Mind Set Win from Red Bull, with special guest Siya Kolisi. If you like the sound of this episode, click this link: https://podfollow.com/1663301076 Listen out for a new episode of Mind Set Win dropping every Tuesday and Thursday with high performance personas including Xavi Simons, Liam Lawson, Saya Sak…
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This week we're putting on our Ant-Man suits and shrinking down super small with John, the Micro Engineer. He makes tiny things. Like seriously tiny. But why do we need things to be so small? He brings in his normal size bag of tiny tricks to show us how small micro really is and almost brings Joe to tears with the smallest Valencia ice lolly the w…
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Looking for an edge computing solution for your intelligent security and surveillance deployment? In this video, Dustin Seetoo, director of product marketing, goes over Premio's flagship industrial computers that drives edge AI and IoT consolidation for various smart surveillance technologies! Visit our ISC West 2024 event page to learn more! >>…
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Deployment ready for Edge AI applications, the JCO-6000-ORN Series utilizes NVIDIA Jetson AGX Orin modules for high performance AI computing, combines with rugged, fanless design, and EDGEBoost I/O technology for customization flexibility & IoT connectivity, purpose-built for various applications. Learn more about the JCO-6000 Series: JCO-6000-ORN …
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Product Marketing Specialist, Colin Wu, breaks down the latest key features of our BCO-2000 Series. Purpose-built for IIoT deployments, the BCO-2000 Series provides high performance processing, semi-rugged reliability, and essential IoT connectivity in a small form factor design. Learn more about the BCO-2000 Series: BCO-2000-WHL-U >> BCO-2000-RYZ …
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Product Marketing Specialist of Premio, Luyang Xing, breaks down the key features of JCO-6000-ORN Series. Deployment ready for Edge AI applications, the JCO-6000-ORN Series utilizes NVIDIA Jetson AGX Orin modules for high performance AI computing, combines with rugged, fanless design, and EDGEBoost I/O technology for customization flexibility & IoT…
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Premio is a global solutions provider specializing in computing technology from the edge to the cloud. For over 30 years, we have designed and manufactured highly reliable, world-class computing solutions for enterprises with complex, highly specialized requirements. Check out our tradeshow calendar to see where we will be showcasing our industrial…
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We are back at The Clapham Grand for another episode of Things People Did, who is probably the first person to ever leave Joe Marler sweating and lost for words. Stephen worked in a supermarket for 6 years, a job he describes as 'the best ever', he licked envelopes for a week and worked as a TV runner, where he lost his mind making Cheryl Cole a cu…
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Our guest today is TV royalty, and one of the cleverest person we've ever had on the show - it's Richard Osman! He is here to tell us all about how game shows work, including why 'Deal or No Deal' basically sums up human nature, why The Traitors is deeply flawed, and why he wishes he had created 'The Weakest Link'. We also ask him to help us create…
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