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A podcast highlighting the introspections of Jakt's CEO Anthony Tumbiolo. Reflecting upon the things that go on in a business that many do not see. From true feelings and emotions about the company to insights about what it means to be a CEO, this podcast has you covered.
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I started Jakt, a digital product & innovation studio based in NYC back in 2012. I built it entirely from scratch as its CEO into the $4M/year business that it is today. And it’s definitely been a hell of a ride. I’ve gone through the highest of highs and lowest of lows during all these seven years. There were times I felt happy and fulfilled as I’…
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When I first started my agency Jakt back in 2012, I didn’t know what I was doing. Sure, I could code and take care of the production work, but the business side of things? I was figuring that out as it came. NYU taught me about many things... but running a profitable agency wasn’t one of them. And in 2015, I realized it didn’t prepare me to fire so…
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It was 2016. We had just closed at $2M in revenue last year, and I’m feeling great. I couldn't know I would be considering shutting down Jakt a couple of months later. Some of the events that unfolded that year almost broke me. More than half of our team left us in a short period, clients were leaving us, I couldn’t seem to close any new business..…
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For three years, my agency Jakt hovered around $1.5M to $2M in revenue. From 2017 to 2018, we jumped from $1.7M to $4M. That’s a 134% increase. How did we suddenly break through after a three-year dry spell? You see… There’s no silver bullet, just as there’s no “ONE thing” that I did to finally grow past the threshold we were stuck at. It was the o…
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Someone asked me two questions on Twitter the other day. He said: “Anthony, what’s the greatest lesson you’ve learned at Jakt? And two - knowing what you know now, what would you have done differently?” You see… I don’t believe there’s “one greatest lesson.” If anything, what I’ve learned throughout seven years while growing a multimillion-dollar a…
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In the last episode of Reflections of a CEO, I covered the topic of the three big systems that every service-based business/agency has… ...and how you must make sure there isn’t an imbalance between the growth of each three. Because if you don’t, your business might break. This episode is meant to be a Part 2 of that topic, in where I go in-depth o…
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As you agency grows, stuff can start to break. Over the years at Jakt and through the questions I’ve received from many other agency owners in our community, I realized why this happens. It means you’ve reached the breaking point of the systems that worked for you before. And they need adjusting. In this episode, I’ll dive into the role each system…
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What do you do when you lose a big customer? This is a question I was asked at servicebasedbusinesses.com, a community of agency owners I moderate who are looking to grow and build their business. A member of the group recently lost an important client. And they’re now in a kind of situation where they have to evaluate letting some people go or oth…
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Very recently, I got asked the question if I would ever bring an equity partner in Jakt, and why or why not would I bring someone onboard. If it was the case I did, what would be the requirements or the situation needed to be? Now, I’ve found out that looking for the right business partners is a lot like dating and trying to find the person you wan…
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I was asked in my private slack community, Service Based Businesses: - What do people use in terms of a system or prompt or format to remind themselves about their vision for their company, and the exciting goal they are working on? - How can you plan your weekly, monthly, quarterly, yearly goals more visually? Join the group & get access to answer…
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People ask me all the time: How do you get new business? And I wish I could tell you there’s some magic trick or a super awesome FB Ads formula… But it’s actually really simple: referrals and partnerships. In today’s podcast, I dive into the strategic approach for channel partnerships we used at Jakt to funnel new business, and the steps you should…
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Some people don’t understand how lonely and difficult it can be when you’re the head of the company. If you’re a business owner, you might know what I’m talking about. No matter if they are friends, family, or employees... ...a lot of them might struggle to grasp the difficult challenges you’re facing: How you’re feeling, the risks you are going th…
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As a business owner, it can be hard to decide how much you should be paying yourself. All the profits? Just a set amount every month?... In this episode, I’ll share with you what I’ve been doing for the last 7+ years. I truly believe that this is something that has helped me grow Jakt from 0 to a $4M/year agency. Here’s what I’ll touch on: - Why ta…
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Over the last 7 years, I started Jakt from scratch and grew it to a $4M/year business. Now, I’m also following one of my passions for a long time: real estate. In this episode, I talk about real estate and passive income, the steps I’m taking to educate myself, and why I think business owners can find value in it. I’ll touch on: - My definition of …
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Something that I get asked quite often is how we’ve grown Jakt from 0 to a $4M/year business. If they’re expecting me to uncover a quick and easy strategy, they leave disappointed. In this episode, I am sharing with you the exact way I use to bring in leads and new business to my companies. The truth is, it takes work. And effort. And patience. But…
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In this episode, I want to answer a question I received on how I decide to fire someone and how to do it. It’s an extremely complicated thing that doesn’t necessarily get easier. Funny thing: it took me 6 months to build up the courage to fire someone for the first time. But there are certain things that I’ve picked up along the way that can help y…
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We are moving things and reinventing ourselves at Jakt! In order to continue evolving, we believe that it’s important that we narrow our focus as a business. Really exciting times are coming. In this episode, I talk about how to pivot your company and steer a moving ship, what it means to the current executive team, and how important your people an…
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In this episode: This episode is NOT for do-as-I-say, not-as-I-do fakers. I am sharing exactly how I am applying in my own businesses everything I put out on my content. In a completely transparent way, I will show you all that happens behind the scenes while taking a step forward against this trend that has appearance over reality. - How I share w…
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In this episode: What happens after you sign a new client? How do you manage all the little details throughout the entire relationship? In this episode of Reflections of a CEO, I’m walking you step-by-step on how our sales process works, what you’re really selling, how to sell through your service, and much more! - Summing up sales 1:07 - Selling t…
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In this episode: What makes people stay at your company? Is it the mission? Your vision, maybe? What made them join in the first place? In this episode, I talk about what makes a company appealing to current and future employees, the importance of fostering a positive culture, and what keeps me at my company! Check it out! - Diagnosing the divide b…
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In this episode: For this episode of Reflections of a CEO, I’m joined by Jakt’s President, Cody Musser, to talk about our 2018 financial report. Join us for a look behind the scenes where we hold nothing back: including our exact revenue, expenses, and profit. - Why we share our financial reports with you 0:32 - Hitting the goal for 2018 2:40 - Acc…
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In this episode: Business is a long game. Here’s how CEOs and business owners can prepare --mentally, emotionally, and physically-- to play it for decades. It’s a marathon, not a sprint. In this episode, I discuss optimizing yourself, knowing your limit, and being very mindful your time. - Context of my week 0:18 - Breaking up optimization into thr…
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In this episode: There will always be times that you won’t be on your game. In this intimate episode, I talk about getting back on your feet, avoiding burn out, and self-awareness. If you’re an entrepreneur or a CEO, you’ll get new ways to deal with adversity when running a business. - What it’s like to experience this in business 0:58 - Becoming m…
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In this episode: I am tremendously excited to introduce the newest Polpo Group company to the world. I talk about how we will bring radical value to agencies, automation, the power of experience, finding markets, and much more! - Some context for Polpo Group 1:10 - The new business under Polpo 1:54 - Finding a market for agencies 6:08 - Testing pri…
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In this episode: Cody Musser joins me for a special edition of Reflections of a CEO. In this episode, we discuss how we plan and strategize at Jakt, defining objectives, and holding ourselves accountable - even when it sucks. - What makes a good initiative? 2:27 - How many initiatives should a company have? 9:55 - Jakt’s 3 initiatives for 2019 12:4…
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