Best Barry Michels Podcasts (2024)

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Episode 83: Leadership Mini-Series: The Psychology of Power and Influence 29:44

2h ago29:44

29:44

In the final segment of our leadership mini-series, we engage with Dr. Deborah H. Gruenfeld, a distinguished social psychologist and Joseph McDonald, Professor at Stanford University Graduate School of Business. In this episode, we explore the nuances between "power" and "influence." Our conversation includes understanding power, leveraging it effe…

1
When a Restaurant Experience Turns Bad (Part II) 16:54

4d ago16:54

16:54

In the realm of hospitality, where every detail contributes to the guest experience, the trifecta of ambiance, communication, and service quality reigns supreme. From the moment guests step through the doors of a restaurant, they expect a seamless journey characterized by attentive service, transparent billing processes, and a dining experience tai…

1
Training Back of the House Team Members in Customer Service 16:37

8d ago16:37

16:37

In the bustling world of hospitality, where the success of a business hinges on the seamless orchestration of front-of-the-house and back-of-the-house operations, clear communication channels serve as the lifeblood of efficiency and customer satisfaction. By establishing transparent pathways for dialogue between these two crucial realms, businesses…

1
Episode 82: Pediatric Pulse Mini-Series - Pediatric Nephrology 28:10

10d ago28:10

28:10

In this episode, we speak with Dr. Mary Leonard, MD who is the Arline and Pete Harman Professor and Chair of the Department of Pediatrics at Stanford University School of Medicine, as well as the Adalyn Jay Physician in Chief at Lucile Packard Children's Hospital Stanford. Our conversation delves into Dr. Leonard's remarkable journey in medicine, h…

1
When a Restaurant Experience Turns Bad 18:11

15d ago18:11

18:11

The latest trends show that a restaurant experience can go bad due to poor service, subpar food quality, cleanliness issues, and lackluster ambiance. In our latest episode, Michele Kline and Stephanie Leger delve into the reasons behind these trends and how they can be avoided. Follow us Website https://www.wtfwalkthefloors.com LinkedIn https://www…

1
Episode 102. The Unsolved Murders of Barry and Honey Sherman and Lincoln Park Zoo in Chicago, Illinois 24:34

18d ago24:34

24:34

On December 15, 2017, Barry and Honey Sherman were discovered dead, hanging from the railing of their indoor pool. Initially, it was believed to be a murder-suicide, but the circumstances of the death scene raised many concerns for investigators. As the Toronto-based couple was well-known and affluent, many people had a motive to harm Barry. Furthe…

1
Marketing in Hospitality (with Susan Barry at Hive Marketing) 28:49

22d ago28:49

28:49

On this episode, Susan Barry, from Hive Marketing walks co-hosts Michele Kline and Stephanie Leger through an outside of the box way of looking at marketing in the hospitality industry. In which ways are you thinking outside of the box when it comes to marketing solutions? Guest Susan Barry https://www.linkedin.com/in/susandbarry/ Hive Marketing ht…

1
Episode 81: Leadership Mini-Series - Unpacking 'Teaming' in Healthcare 32:13

25d ago32:13

32:13

In today's episode, join Dr. Michaela Kerrissey, Assistant Professor of Management at Harvard T.H. Chan School of Public Health, as she explores the intricacies of 'Teaming' in Healthcare. Discover how healthcare teams address cross-organizational challenges, team dynamics, team development, and learn how clinicians can foster collaboration. Dr. Ke…

1
Train Back of the House Team Member on Hospitality Customer Service 16:54

1M ago16:54

16:54

Training back-of-the-house hospitality professionals on customer service is crucial for the success of any establishment. From kitchen staff to housekeeping, each role plays a vital part in creating a positive guest experience. Tailored training programs that recognize their unique responsibilities are essential. It's important to understand the sp…

1
Episode 101. The Tragic Love Story of Diarmuid & Grainne and the Mysterious Death of Starlet Thelma Todd 36:50

1M ago36:50

36:50

In this week's episode Sandra talks about Ireland's well known tragic love story of Diarmuid and Grainne. The story goes that Grainne was set to marry Fionn McCool and instead ran off with a man by the name of Diarmuid. Fionn was not too pleased and set off after the young couple. After months of being on the run Diarmuid is attacked by a boar when…

1
Hospitality Inspection Secrets: Deep Dive Back of House 16:54

1M ago16:54

16:54

Michele Kline and Stephanie Leger share tips and tricks related to hotel back-of-the-house inspections. Follow us Website https://www.wtfwalkthefloors.com LinkedIn https://www.linkedin.com/company/wtf-walk-the-floors YouTube https://www.youtube.com/channel/UCWJvSeZmvlNH8eRHJ6OyMDg Connect with the hosts on LinkedIn Michèle Kline https://www.linkedi…

1
Episode 80: Women in Medicine - Iris Gibbs, MD 31:11

1M ago31:11

31:11

In this episode, we speak with Dr. Iris Gibbs, Professor of Radiation Oncology and the former Associate Dean of MD Admissions at Stanford University. We will explore her journey in medicine, particularly in radiation oncology. Our discussion will also touch on promoting diversity and inclusion in medicine, the power of mentorship and the need for w…

1
Rating Hospitality Digital Worthiness (with Khaled Koubaa at At Worthy) 22:18

2M ago22:18

22:18

In this episode, we are joined by Khaled Koubaa, Founder of At Worthy, who uncovered an intriguing new method for rating hotels based on their digital transformation efforts. As we all know, technology is the future and it seems like that future is already here. It's fascinating to see how hotels are embracing digital transformation and utilizing t…

1
Episode 100. The Tragic Story of Anneliese Michel and Granary Burying Ground in Boston 44:04

2M ago44:04

44:04

Woo! Episode 100! Cheers to hundreds more. Imagine us holding flutes filled with champagne. Danielle kicks off this episode on a somber note with the tragic tale of Anneliese Michel. A young woman from a devoutly religious household in Bavaria who underwent 67 exorcisms. She suffered from epilepsy and often experienced hallucinations as well as hea…

1
International Women's Day in Hospitality 20:44

2M ago20:44

20:44

As we celebrate International Women's Day, it's important to recognize that the latest trends hold different meanings for professional women, and they vary based on their unique experiences. From breaking glass ceilings to championing diversity and inclusion, there are common themes that unite us all. What does International Women's Day mean to you…

1
Episode 79: Women in Medicine - Michele Barry, MD 23:36

2M ago23:36

23:36

In this episode, we speak with Dr. Michele Barry, Senior Associate Dean of Global Health at Stanford University. We'll explore the obstacles women in medicine encounter today and discuss the crucial role of advocating for gender equality in healthcare and beyond. Additionally, we discuss how medical education must evolve to better prepare healthcar…

1
Tips for a successful Hotel Inspection 18:29

2M ago18:29

18:29

Hotels are a complex business that requires round-the-clock operation and coordination among team members from various backgrounds and generations. So, how can we ensure that everyone is on the same page? One key area to focus on is the Front of the House. When inspecting this area, keep an eye out for key indicators of success, such as cleanliness…

1
Episode 99. The Haunting of St. Augustine Lighthouse, FL and the Disappearance of Natalee Holloway Part 2 34:19

2M ago34:19

34:19

In this week's episode, Sandra talks about the St. Augustine Lighthouse located in St. Augustine Florida. The lighthouse was built between 1871 and 1874. Today it is open to the public and has several non-profits connected to the lighthouse. It is said that the lighthouse itself is haunted by several spirits, including a group of three sisters know…

1
Hospitality Technology vs Clipboards (with Adam Tuttle at Yipy 25:28

2M ago25:28

25:28

Join Michele Kline & Stephanie Leger to witness the ultimate battle between hospitality technology and clipboards. Who will come out on top? Our bet is on Yipy, the digital platform that's revolutionizing the inspection process. A special thanks to Adam Tuttle for sharing his expertise on how technology can enhance the inspection experience. Let's …

1
Episode 78: Hot Topics Mini-Series - Beating Heart Transplant 20:41

2M ago20:41

20:41

Join us today for an insightful discussion on heart transplantation with Dr. Brandon Guenthart, Clinical Assistant Professor in the Department of Cardiothoracic Surgery at Stanford Medicine. Dr. Guenthart will explore the conditions requiring heart transplantation, address the scarcity of donor hearts, and discuss its impact on patients awaiting tr…

1
How to build successful Food & Beverage Operations Inspections (With Cheri Roberts) 23:44

3M ago23:44

23:44

In the latest episode of our "Inspection Secrets" series, Michele Kline and Stephanie Leger had the pleasure of connecting with Cheri Roberts, Vice President at Kline Hospitality, to discuss her extensive experience in Food & Beverage operations. During the episode, Cheri shared valuable tips she's collected throughout her career in the industry, h…

1
Luxury Service in Hospitality (part 3) 28:22

3M ago28:22

28:22

This week on our luxury service series, we dive into the intersection of sustainability and health & wellness in the hospitality industry. Our panel of hospitality experts shed light on how luxury hospitality services are incorporating sustainable practices without compromising on the expectations of high-end clients. We also explore notable exampl…

1
Episode 98. The Disappearance of Natalee Holloway and The Legend of Spirit Lake 36:05

3M ago36:05

36:05

In this episode, Danielle covers part one of Natalee Holloway disappearance. A case largely covered by the media almost immediately after Natalee, an American senior in high school vanished while on a school trip in Aruba. Various suspects were questioned and arrested, but one always stood out; Joran van der Sloot. He was considered a suspect from …

1
Episode 77: Leadership Mini-Series - Patient Safety Through Communication 28:01

3M ago28:01

28:01

In this episode, we're joined by Dr. Jeffrey Schnipper, Professor of Medicine at Harvard Medical School and Research Director at Brigham and Women's Hospital. Specializing in improving the delivery of healthcare for patients, Dr. Schnipper shares his insights on improving patient safety through effective communication. Our conversation includes the…

1
Luxury Service in Hospitality (part 2) 25:04

3M ago25:04

25:04

On this second part of our luxury service series, we explore how to customize the guest experience to each individual, we look into partnerships and collaborations and more. What strategies are being employed to create a more personalized and exclusive stay for high-end clientele? How are luxury hospitality services collaborating with other high-en…

1
Luxury Service in Hospitality (part 1) 24:23

3M ago24:23

24:23

What luxury trend in hospitality do you wish to see end in 2023? What trends do you anticipate emerging in luxury hospitality in 2024? This episode unfolds an enlightening conversation with hospitality experts Michele Kline, Stephanie Leger, Jason O. Raimondi, M.A., George Polyard, CCXP and Erika Solano, MBA. Adding to this topic, we discussed tech…

1
Episode 76: Pediatric Pulse Mini-Series - Pediatric Developmental Milestones 28:05

3M ago28:05

28:05

Join us today as we delve into Pediatric Developmental Milestones with Heidi M. Feldman, PhD, MD, the Ballinger-Swindells Endowed Professor of Developmental and Behavioral Pediatrics at Stanford University. Discover insights on evaluating pediatric development across gross motor, fine motor, language, cognitive, and social-emotional domains. Dr. Fe…

1
Episode 97. Palmer House Hotel and the Iceman 42:57

3M ago42:57

42:57

In this week's episode Sandra talks about one of the most haunted hotels in Minnesota located in Sauk Center. The hotel was built in 1901 and then shortly after burned down, it celebrated its 120 year anniversary in 2020. Today the hotel welcomes guests to a fun downtown area with a bar and some uninvited guests. For years people have reported havi…

1
Enhancing Personal Guest Experiences In Hospitality 16:57

3M ago16:57

16:57

Tips and tricks to enhance the guest experience? Michele Kline and Stephanie Leger got them. Tune into this episode to hear more about what's cool, what can be repurposed, and what's coming! Listen to our podcast on any major platform & follow us on YouTube! #wtfwalkthefloors #hospitalityindustry Follow us Website https://www.wtfwalkthefloors.com L…

1
Hospitality Leaders Creating Connections 18:03

4M ago18:03

18:03

Why are connections so important? Because people want to feel seen! In this episode, Michele Kline and Stephanie Leger highlight the transitions we go through as leaders. Enjoy! Follow us Website https://www.wtfwalkthefloors.com LinkedIn https://www.linkedin.com/company/wtf-walk-the-floors YouTube https://www.youtube.com/channel/UCWJvSeZmvlNH8eRHJ6…

1
Episode 75: Leadership Mini-Series - Insights, Challenges, and Strategies 26:17

4M ago26:17

26:17

In this episode, we speak with Dr. Rose Sherman, a distinguished nurse leader renowned for her expertise in cultivating leadership skills among current and future nursing leaders. With a 25-year career at the Department of Veterans Affairs, where she held leadership roles at five major VA Medical Centers, Dr. Sherman brings invaluable insights to t…

1
Don't Make 2024 the Same Ole Year in Hospitality 12:37

4M ago12:37

12:37

What can we do differently this year? How can we move the needle far and beyond the imaginable? Kick off the year with another episode of WTF! Walk The Floors with co-hosts Michele Kline and Stephanie Leger Follow us Website https://www.wtfwalkthefloors.com LinkedIn https://www.linkedin.com/company/wtf-walk-the-floors YouTube https://www.youtube.co…

1
The "Right" Attitude for Hospitality 13:38

4M ago13:38

13:38

On this episode, Michele Kline and Stephanie Leger delve into the significance of mindset in our industry. Did you know that studies reveal being happy can increase your productivity by 20%? A positive attitude can also enhance your reputation in the office, making you a go-to person for advice and help. Tune in to learn more about the power of att…

1
Episode 96. The Disappearance of Patrick McDermott and Mystery Hill 34:53

4M ago34:53

34:53

In this episode, Danielle talks about the disappearance of Patrick McDermott. A cameraman in Hollywood who had a long on-and-off relationship with Olivia Newton-John. He would frequently go on solo fishing trips, so it didn't seem unusual when he left one another trip. That is until he didn't attend a family party the following week and his loved o…

1
Bringing Hospitality to the Retail Experience 16:07

4M ago16:07

16:07

Yes, you read it right. We are focusing on the retail space. You're welcome! In this episode, Stephanie Leger & Michele Kline discuss the many ways the brick & mortar retail space leaves valuable opportunities to create great experiences for consumers on the table. From what those opportunities are to tips on how to tackle them, this episode has it…

1
Episode 74: Opioid Crisis Mini-Series - Addiction Recovery and Prison Re-Entry Programs 26:20

4M ago26:20

26:20

In this episode, we have the privilege of speaking with Dr. Noel Vest, an Assistant Professor at the Boston University School of Public Health. Drawing from his unique journey as a formerly incarcerated scholar, Dr. Vest is a dedicated advocate for social justice issues and public policy reform in the realm of substance use disorder recovery and pr…

1
The Power of Influence in Hospitality 10:24

5M ago10:24

10:24

How do we connect influence with hospitality? What is the power of influence? How do we connect influence with hospitality? And so much more, Michele Kline and Stephanie Leger provide leadership tips that help leaders move team members to action. Follow us Website https://www.wtfwalkthefloors.com LinkedIn https://www.linkedin.com/company/wtf-walk-t…

1
Ways To Enhance Your Hospitality Training 13:32

5M ago13:32

13:32

In this episode, Michele Kline and Stephanie Leger discuss all the things that we can do to enhance our knowledge of the hospitality industry. Packed with tips and ideas on what #Leaders can learn other than what they are being trained on while on the job and the importance of using breaks to focus on personal & professional growth. Follow us Websi…

1
Episode 73: Hot Topics Mini-Series - Advancing IBD Care 25:58

5M ago25:58

25:58

Join us as we journey through the landscape of inflammatory bowel disease (IBD) in a dynamic conversation with Dr. Kian Keyashian, Clinical Associate Professor in the Department of Gastroenterology and Hepatology at Stanford Medicine. Understand the origin, and intricate interplay of genetics, environmental factors, and risk elements that contribut…

1
Digital Transformation in the Hospitality World (Guest Are Morch) 22:19

5M ago22:19

22:19

What is digital transformation? On this episode, #digitaltransformation coach Are Morch shares a very different perspective on this topic with hosts Stephanie Leger & Michele Kline. What if we started looking at technology from a human perspective? #wtfwalkthefloors #hospitalityindustry #dei #leadershipdevelopment Follow us Website https://www.wtfw…

1
Episode 95. The Haunting of Leap Castle, Ireland and the Hollywood Ripper 1:00:37

5M ago1:00:37

1:00:37

Happy Thanksgiving! 🦃 In this week's episode, Sandra talks about the legendary Leap Castle located in Coolderry, County Offaly Ireland. Today Leap Castle is known as the most haunted castle in the world. The castle is believed to have been built sometime in the 1500s by the O'Bannon clan who were the secondary chieftains of the O'Carroll clan. It w…

1
Hospitality Winter Travel WHOA Predictions 10:39

5M ago10:39

10:39

As the winter season approaches, Stephanie Leger and Michele Kline share tips and tricks to prepare your team for success. How are you preparing for this winter season? Any tricks you can share?... Do you know where your snowblower is??? (lol) PS: if this job doesn't work out for Stephanie, she can definitely explore becoming a weather news broadca…

1
Episode 72: Opioid Crisis Mini-Series - Tackling the Opioid Mini-Crisis Through Policy 30:39

5M ago30:39

30:39

Tune in to our conversation with Dr. Keith Humphreys, Professor of Psychiatry and Behavioral Sciences at Stanford University, as we explore the ever-evolving landscape of the opioid crisis, gaining valuable insights into its current state and its intricate challenges. Uncover the critical importance of embracing nuance and complexity in crafting ef…

1
Inspiring the Hospitality Industry 100 times over 20:51

6M ago20:51

20:51

Yes! This is not a typo! We have recorded 100 episodes so far. We have inspired you 100 times. We have been on the same page 100 times. We have shared stories 100 times. Launching a successful podcast takes more than a microphone and the courage to hit record. In this episode, Stephanie Leger & Michele Kline share their favorite episode stories as …

1
Episode 94. The Mercer-Williams House and the Martha Washington School for Girls 25:13

6M ago25:13

25:13

After going to Savannah recently for a wedding Danielle was inspired to choose a crime based in Savannah. The Mercer-Williams house is well known for a murder that took place in 1981. Eccentric, antique collector, Jim Williams called the police after he shot his assistant and lover, Danny Hansford. They were known for their fiery and tumultuous rel…

1
"Corporate slavery, in hospitality" is there such a thing? 12:00

6M ago12:00

12:00

What is corporate slavery in hospitality? It is a metaphor, of course. So, metaphorically speaking, is there such a thing as “corporate slavery”? In this episode, Stephanie Leger & Michele Kline address this matter. Have you ever worked for an organization where you felt you were JUST a number? (comment below; we want to hear from you). If you want…

1
Episode 71: Hot Topics Mini-Series: Diabetes Unpacked - Myths, Facts, and Tips 27:05

6M ago27:05

27:05

Tune in as we engage in a conversation with Dr. David Maahs, who is a Professor of Pediatrics and Division Chief of Pediatric Endocrinology at Stanford University and the Lucile Packard Children's Hospital. Dr. Maahs provides valuable insights on how to navigate the complexities of diabetes in young patients, including the transition from pediatric…

1
Hospitality inclusivity can go a long way 26:25

6M ago26:25

26:25

We recognize National Disability Employment Awareness Month #NDEAM each October to commemorate the many contributions of people with disabilities to America's workplaces and economy. In this episode, Michele Kline & Stephanie Leger had 2 very special guests, Sarah Naumann & Amanda Shojaee, founders of In Good Company. They are a superpower duo who …

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Episode 93. McKamey Manor and Gypsy Rose & Dee Dee Blanchard 34:33

6M ago34:33

34:33

This week Sandra talks about the Mckamey Manor located in Summertown TN. Mckamey Manor has been around for a few years now and although it is known as a haunted house, the truth is it is nothing like today's standard haunted houses. Instead of a house filled with ghouls and ghosts, this house is filled with terror tailored to its visitors. The crea…

1
Solo Travel Safety, sharing Hospitality Tricks 18:30

6M ago18:30

18:30

There are many things we ignore as frequent travelers, especially if a female travels alone (sad we even have to say this). In this episode, Stephanie Leger and Michele Kline focus on providing our audience with tips and tricks to travel safely. Stephanie recently published an article on Hertelier. To access the publication, use the link below. htt…

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Barry Michels Podcasts

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