Your weekly dose of auto industry news and conversation with top executives, specifically tailored for the used-car side of the business.
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1
Identify the metrics that matter to your operation
33:46
33:46
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33:46
The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto focuses on the first-party data your dealership generates. Kendra Brown of The Dream Team Media Company shares ways to get a handle on your data and how it can transform your operation regarding sales and customer retention.…
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Igniting growth with dynamic automotive advertising
41:22
41:22
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41:22
The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto is designed to give dealerships a path toward growth with dynamic automotive advertising. Steve Kisic, who is based in Toronto as a national sales manager at PureCars, brings diverse automotive knowledge to the table, having worked for OE…
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TransUnion highlights how EVs are recharging leasing market
17:52
17:52
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17:52
A new TransUnion study indicated electric vehicles are increasingly driving gains in the leasing market. Satyan Merchant, senior vice president and auto and mortgage line of business leader at TransUnion, returned for another episode of the Auto Remarketing Podcast to discuss the study findings and more.…
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Chaiz co-founders on seed funding & improving vehicle protection plan market
16:45
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16:45
Chaiz, an Austin, Texas-based startup that provides a comparison marketplace for extended car warranties, announced an oversubscribed $3.7 million seed funding round on Wednesday.Ryan Hartman and Reto Bolliger, two of the Chaiz co-founders, joined the show to discuss the genesis of the company, how its business model works and how it distinguishes …
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How women in automotive can ‘pay it forward’
18:55
18:55
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18:55
The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto recapped a presentation about how women can “pay it forward” throughout all stages of their careers. Kathy Gilbert of CDK Global gave recommendations based on the current landscape for women in the automotive industry and how can men cham…
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A conversation with this year’s Profiles in Leadership
43:34
43:34
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43:34
The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto featuring a panel discussion with this year’s Profiles in Leadership. Moderated by Kathy Gilbert of CDK Global, this year’s honorees shared highlights of their professional careers and wisdom for other executives.…
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4 executives discuss the journey to equity
30:40
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30:40
The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto focused on the human side of automotive. A panel discussion titled, “The Journey to Equity Continues,” featured Beth Byskal and Marcia Rossi of TD Auto Finance, along with Joyce Tshiamala of Hyundai Canada and Edith Pencil of Performance …
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Wolters Kluwer sees digital adoption rise nearly 30% despite major ransomware attack
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11:59
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11:59
Even with a notable ransomware attack happening during the span, the Q2 Auto Finance Digital Transformation Index highlighted how much digital activity is happening to get vehicles financed and retailed. Tim Yalich, head of auto strategy for Wolters Kluwer, appeared on the Auto Remarketing Podcast to elaborate about the impact digital is having in …
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Consignors’ guide to handling changing wholesale dynamics
33:51
33:51
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33:51
The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto stressed the importance of consignors capturing buyers’ attention effectively to increase sales amid changing wholesale volume dynamics.Eddy Cusan and Steve Langdon with OPENLANE explored the current off-lease market and best practices fo…
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The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto delves into automotive professionals, especially women, can develop their own brand. A quartet of executives from LGM Financial Services — Jake Stacey, Clare Lowe, Christina Walecki and Kamini Hitkari — shared their journeys to developing…
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Digital marketing and what you should and shouldn’t pay for
40:49
40:49
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40:49
The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto focuses on search engine optimization and other parts of digital marketing.Melina Beeston, director of digital media of EDealer, offered recommendations for how stores can make the most of their advertising spending and resources.…
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The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto highlights shifting market trends dealers are now facing. Prepared with the newest information and context is Kevin Roberts, who is director of industry insights at CarGurus.By Cherokee Media Group
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M&A + Auto Auctions: Pierre Pons & John Poteet of TPC Management Co.
33:39
33:39
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33:39
Next up on our “M&A + Auto Auctions” series of the podcast is a conversation with TPC Management Co. president Pierre Pons and longtime auto auction executive John Poteet, who recently joined TPC as an industry associate and management advisor.In this episode, we look at the auto auction M&A landscape from the seller's vantage point. Pons and Potee…
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Botdoc founder and CEO on football and cybersecurity
17:46
17:46
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17:46
Before becoming the founder and CEO of Botdoc, Karl Falk was a member of the U.S. Air Force and played on the offensive line for the service academy’s football team under long-time coach Fisher DeBerry. During this episode of the Auto Remarketing Podcast, Falk described the cybersecurity landscape dealerships now face, using analogies drawn from hi…
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The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto features a session about how dealers can use TikTok. While videos on that social media platform last only a couple minutes, Miranda Pyette — founder and lead automotive marketing consultant with Purpose Automotive — spends much longer dis…
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Next up on our series of shows from the Canada's Used Car Week Podcast Stage is a conversation with Guy Potvin, digital success manager at iPacket. Potvin discusses his CUCW presentation on how "Informed Buyers are Driving the Future of Retail," explaining the type of information car buyers want and how dealers should provide that info. Plus, he ex…
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Keys to boosting both inventory & lead management
33:25
33:25
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33:25
The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto features a keynote presentation titled, “Inventory Management Needs To Be Lead Management.” Lotpop CEO and owner Jasen Rice offered recommendations based on his industry experience going back to 1997 for how dealers can take new approache…
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The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto features a keynote presentation titled, “Connecting with the Modern Consumer.”Jessica Lo Basso and Jake Stacey of LGM Financial Services delved into the evolving landscape of consumer preferences and behaviors, offering actionable insight…
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Brain+Trust CEO Tim Hayden on Data Management in Retail Automotive
16:51
16:51
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16:51
Tim Hayden is the CEO of Brain+Trust, which specializes in data management, data privacy, regulatory compliance, cybersecurity, artificial intelligence and beyond. He joins the Auto Remarketing Podcast for a conversation with Cherokee Media Group senior editor Joe Overby about the company's origins, its work in the auto industry, data infrastructur…
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Part II of inside Canada’s wholesale auto market
26:43
26:43
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26:43
This episode of the Auto Remarketing Podcast features the second part of an in-depth conversation about Canada’s wholesale auto market.Joining this session from Canada’s Used Car Week in Toronto last month are: —Blair Earle, managing director of Canada, IAA—Todd Sanders, executive director, Ally SmartAuction—Mark Pavan, president, Wholesale-Express…
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Why AI will fuel communication revolution in automotive
29:48
29:48
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29:48
Olivier Vincent, an expert in artificial intelligence, sees the auto industry on the brink of a revolution.Vincent wants dealers and other service providers to take advantage of everything AI can do, especially with understanding consumer needs, tailoring experiences to match individual preferences and improving overall communication.How the indust…
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Why ‘dealers need to think bigger’ about AI
38:49
38:49
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38:49
Impel executive sales manager Ray Gill said, “dealers need to think bigger” when considering the use of artificial intelligence. In a training session from this year’s Canada’s Used Car Week titled, “How AI is Separating the Best From the Rest,” Gill went into an array of explanations and suggestions about how AI can be the tool dealers need.…
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Latest views on fraud & ransomware with Point Predictive’s Frank McKenna
17:38
17:38
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17:38
Point Predictive’s Frank McKenna returned for another episode of the Auto Remarketing Podcast for a discussion about what’s happening on the fraud front.McKenna recapped his keynote appearance at this year’s Non-Prime Auto Financing Conference hosted by the NAF Association as well as the ransomware attack that hit CDK Global and impacted thousands …
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Part I of inside Canada’s wholesale auto market
33:55
33:55
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33:55
Canada’s wholesale auto market is so vast that a conversation about it had to be divided into two parts for the Auto Remarketing Podcast.The first part of that conversation from Canada’s Used Car Week in Toronto features: —Riley Spiers of OPENLANE Canada—Matt Rispin of North Toronto Auction / AutoCanada—Steve Macaluso of Copart—Gerry Johnson of Oto…
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SPONSORED PODCAST: Benefits of the enterprise model with RPM
19:25
19:25
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19:25
Two executives from RPM focused on three specific topics involving logistics and transportation for this special sponsored episode of the Auto Remarketing Podcast.Andrew Kmita, who is director of sales, remarketing, and Lilia Soper, who is director of operations, vehicle, each elaborated about trust, transparency and the enterprise model as ways RP…
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Most Canadians who purchase a vehicle need financing. A trio of industry executives described the current financing landscape during this year’s Canada’s Used Car Week.For this episode of the Auto Remarketing Podcast, we take you back to Toronto for a conference panel discussion focused on the state of auto finance in Canada. The panel included:—St…
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Navigating the wild world of vehicle theft
30:19
30:19
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30:19
According to the Insurance Bureau of Canada, the cost of insurance claims for replacing stolen vehicles in Canada soared to a record-breaking $1.5 billion in 2023, the second consecutive year auto theft claims costs have surpassed $1 billion.And the National Insurance Crime Bureau (NICB) and the National Highway Traffic Safety Administration (NHTSA…
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Next up on our series of Auto Remarketing Podcast episodes from the Canada's Used Car Week Podcast Stage is a conversation with Casey Harmon and Jody McComb of RunBuggy, which is a technology platform designed to improve the vehicle transport industry. Ahead of U.S.-based RunBuggy's July 1 launch in Canada, Harmon and McComb discuss the company's p…
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Next up on our series of Auto Remarketing Podcast episodes from the Canada's Used Car Week Podcast Stage is a conversation with Megan Mahon, head of sales enablement at Premier Truck Rental. Mahon talks with Cherokee Media Group senior editor Joe Overby about her session "Find Your Fight Song", which shows how music can help women navigate and thri…
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Consignor Conversations: George Koditek of Hyundai/Genesis Motor America
19:06
19:06
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19:06
Next up on our "Consignor Conversations" series of the Auto Remarketing Podcast is an interview with George Koditek, who is manager of fleet remarketing at Hyundai/Genesis Motor North America.Koditek sat down with Cherokee Media Group senior editor Joe Overby during the Auto Intel Summit + National Remarketing Conference in April to discuss his jou…
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Gene Daughtry on how dealers are doing in 2024
20:35
20:35
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20:35
No one should blame Gene Daughtry if he often hums the Johnny Cash song “I’ve Been Everywhere” since the senior consultant for Auto Master Systems likely has been to many of the same cities included in the chorus of that country tune.While he didn’t burst into song during his latest visit for the Auto Remarketing Podcast, Daughtry did share more an…
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Evolution of digital F&I with Jeff Schulz of LGM Financial Services
11:55
11:55
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11:55
LGM Financial Services executive vice president of marketing Jeff Schulz acknowledged more Canadians are seeking digital paths toward acquiring their next vehicle.During this episode of the Auto Remarketing Podcast recorded during Canada’s Used Car Week in Toronto, Schulz highlighted how the F&I is responding and what might be on the horizon in con…
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Normand Theberge on what’s coming from Cars Commerce Canada
9:23
9:23
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9:23
Normand Theberge serves as senior vice president and general manager of Cars Commerce Canada. During this episode of the Auto Remarketing Podcast recorded during Canada’s Used Car Week in Toronto, Theberge recapped the successful blending of D2C Media into the Car Commerce Canada portfolio, the future of Accu-Trade in Canada and more.…
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Laura Davidson of Key Auto Approvals on helping consumers
8:37
8:37
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8:37
Laura Davidson owns and operates Key Auto Approvals in Burlington, Ontario. A portion of Davidson’s customer base has been struggling financially, making reliable transportation even more important.One of Cherokee Media Group’s Women & Automotive: Profiles in Leadership program selections, Davidson made time for the Auto Remarketing Podcast after a…
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J.D. Power’s Mike Buckingham on Canada’s auto finance landscape
14:32
14:32
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14:32
J.D. Power’s Mike Buckingham not only was part of the expert speaking faculty at Canada’s Used Car Week, but he also spent time at this year’s event in Toronto for the Auto Remarketing Podcast.Buckingham described some of the primary differences between the U.S. and Canadian finance markets as well as some ingredients that could help dealers and le…
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In this episode of the Auto Remarketing Podcast, Jade Terreberry, Senior Director of Strategic Development for Autotrader and Kelley Blue Book, Cox Automotive’s Consumer Marketplaces, shares information on the new summer learning series: The Complete Profit Picture. Jade highlights the importance of the right car, for the right consumer, for the ri…
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Chris Elliot of America's Group on Auto Auction M&A
19:13
19:13
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19:13
Chris Elliott, vice president of mergers and acquisitions at America’s Group, joins the show to kick off our series on "M&A + Auto Auctions." Chris and Cherokee Media Group senior editor Joe Overby discuss the company’s growth strategy and M&A targets as well as overall buy-sell growth/consolidation in the auto auction industry.…
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For years, Kathi Kruse has made her name working with car dealers to improve their social media presence, digital marketing and online reputation management. But her roots are in the financial side of the dealership, which is why she’s created a new business – Automotive CFO-To-Go, offering her experience and expertise as a chief financial officer …
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Talking marketing, money and artificial intelligence with Big Time’s Terry MacCauley
30:54
30:54
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30:54
Terry MacCauley loves his job and loves talking about it. That’s why the enthusiastic founder, president and CEO of Big Time Advertising and Marketing is becoming a popular speaker at auto industry events.Auto Remarketing Podcast host Andrew Friedlander finally caught up with MacCauley during the 2024 NIADA Convention and Expo in Las Vegas for a li…
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Tracy Myers and the magic of customer experience
23:37
23:37
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23:37
Tracy Myers’ resume might begin with owning and operating Frank Myers Auto Maxx, his successful independent dealership in Winston-Salem, N.C., but that’s not even close to where it ends. He’s also an NIADA National Quality Dealer, an acknowledged expert in marketing and branding, a wrestling promoter, a best-selling author, a business trainer and c…
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What Vehicle Inventory Data Can Tell Dealers About their Lots
26:23
26:23
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26:23
LotLinx executive chairman Len Short joins the show to discuss the company's new Vincensus report, a new monthly and quarterly analysis that shares real-time vehicle inventory data and insights."Data is the key to your future. It's the key to your competitiveness," Short said. "Dealers are waking up to this and building their own CDPs," he said, re…
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NIADA’s Jeremy Beck on collective market share of independent dealerships
15:56
15:56
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15:56
National Independent Automobile Dealers Association vice president of dealer development Jeremy Beck shared a new statistic that surprised many executives who have been in the car business for decades.Hear Beck explain that data point and more during this episode of the Auto Remarketing Podcast recorded in Las Vegas at this year’s NIADA Convention …
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NextGear Capital president on interest rates & more
11:20
11:20
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11:20
NextGear Capital president Scott Maybee addressed a question that dealerships likely have been wondering, too, as they examine their floorplan expenses and other operational matters.What if interest rates never drop much below where they currently are?Maybee shared his response and more for this episode of the Auto Remarketing Podcast recorded in L…
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QoreAI CEO Todd Smith on Fraud Prevention & More
27:03
27:03
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27:03
Where is fraud most prevalent in the car-buying process and how can dealerships work to prevent it? QoreAI CEO Todd Smith addresses these topics and more in this conversation with Cherokee Media Group senior editor Joe Overby. The company, which provides dealers with software to aid in identity verification, streamlined document management, and sea…
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Preparing for the secondary market for electric vehicles
30:16
30:16
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30:16
More than 40 new electric vehicles are expected to hit the market by 2025, according to J.D. Power.Experts think this increase seems to be driven by increased automaker incentives, high interest rates, federal EV tax credit leasing loophole, and concerns about long-term serviceability and battery health. And they said an increase in leased EVs will…
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With only 13 EVs/PHEVs now qualifying for the full IRA Federal incentive of $7,500 due to sourcing requirements, it is clear that EV/PHEV leasing, with the 45W rule that grants the commercial user the full credit with no sourcing requirements, will inevitably be the preferred “sale” of choice for many OEMs and finance institutions. However, as valu…
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Four experts approach ‘next frontier in eContracting’
33:40
33:40
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33:40
During this year’s Auto Intel Summit + National Remarketing Conference presented by SmartAuction in Cary, N.C., RouteOne chief revenue officer Jeff Belanger moderated a panel discussion titled, “The Next Frontier in eContracting.” The session included:—Sam Miller, group manager of consumer lending at Toyota Financial Services—Mitch Falink, vice pre…
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Development of digital audits for floorplanning
49:47
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49:47
Digital auditing is now enabling floorplan and wholesale finance companies to “self-audit” physical auto and equipment inventory, leveraging artificial intelligence, machine learning and API integration.At this year’s Auto Intel Summit + National Remarketing Conference presented by SmartAuction in Cary, N.C.., Marguerite Watanabe of Connections Ins…
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EY experts on industry choice — innovate or else
35:16
35:16
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35:16
A quartet of industry experts from EY were straightforward with attendees at this year’s Auto Intel Summit + National Remarketing Conference presented by SmartAuction in Cary, N.C.Innovate or else.During this episode of the Auto Remarketing Podcast, listen to a panel discussion when the EY experts — Courtney Dusseau, Katie Johar, Bryan Chance and D…
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How EVs have impacted the used-car market
20:41
20:41
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Rebecca Jenkins, senior director of business development with AccuTrade, addressed one of the pressing questions discussed most during this year’s Auto Intel Summit + National Remarketing Conference presented by SmartAuction in Cary, N.C. How are electric vehicles impacting the used-car market? Listen to this episode of the Auto Remarketing Podcast…
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