Best CS Productions Podcasts (2024)

1
Q&A | How Do You Decide Whether CS or Sales Owns Revenue from Customers? 23:18

1h ago23:18

23:18

Today we have another mailbag question, and let me tell you: I love these. Today's question is one that's come up a lot lately for the portfolio over at Stage 2 Capital -- "How do you decide whether CS or Sales owns revenue from customers?" Here's what you can expect: Pros & cons in specializing roles between hunters and farmers A framework for dec…

1
Beauty IQ Expert | Ep 247: Back to Basics: The Skincare Lessons You May Have Forgotten About 22:25

4h ago22:25

22:25

With so much information (and misinformation) at our fingertips, it's easy to get lost in the sea of serums, creams, and cleansers. But sometimes, the best thing you can do for your skin is to simplify and focus on the fundamentals. We revisit essential skincare lessons you might have forgotten about for a fresh perspective on achieving that covete…

1
#81 Coaching Strategies for Financial Advisors and Wealth Managers 25:37

1h ago25:37

25:37

In this special episode of Thinking That Matters, the tables are turned as my good friend and colleague, Rich Cavaness takes the lead and interviews me, yours truly, Elizabeth Mahussai. In this episode, Rich and I dive into my journey in leadership and business coaching, particularly within the financial advising and wealth management sector. We ta…

1
035: From Imposter Syndrome to Iconic Imagery: Lesley Bohm’s Branding Secrets 39:13

12m ago39:13

39:13

In this inspiring episode of the Becoming Wealthy Podcast, Michelle and Sophia dive into the art of building an iconic brand with the renowned photographer Lesley Bohm. Lesley shares her journey from discovering photography in high school to becoming a celebrated photographer in the entrepreneurial women's business world and among celebrities. Tune…

1
Ep 246: What to Look for in an At-Home LED Device 40:16

1h ago40:16

40:16

When is it time to get weird with a new partner? We've all got those quirky nighttime routines we secretly love, right? From wearing retainers that make you sound like you've got a lisp to rocking those oversized granny panties—Hannah, Mel, and Producer Cass are here to spill the tea. They dive into when and how to introduce these not-so-secret hab…

1
How to Build a Billion Dollar Outbound Sales Team w/ Carrie Bosworth (SVP Sales, Checkr) 32:36

5d ago32:36

32:36

Is the startup you're about to join gonna become a unicorn? That's the billion dollar question. It's so hard to tell. But one of the leading indicators of that that's rarely talked about is whether they're scaling to massive revenue through only inbound leads. It's so hard to find those companies. And if you do latch on. That's what happened with C…

1
Gainsight's Easton Taylor on the Power of Human-First Leadership 47:09

7h ago47:09

47:09

Send us a Text Message. Are you struggling to balance business results with employee well-being? Do you wonder how to create a high-performing team while treating them with humanity? It's time to explore the transformative impact of human-first leadership in customer success. Join Rachel Provan as she sits down with Easton Taylor, SVP of Customer S…

1
Beauty IQ Expert | Ep 245: To Mix, or Not to Mix? Debunking Skincare Ingredient Combos 13:33

2h ago13:33

13:33

Are you sure you're layering your skincare products the right way? Skin Therapist Tegan and Senior Beauty Editor Sadaf are here to unravel the mysteries of ingredient mixing. In this episode, they’ll reveal which combinations are a match made in heaven and which ones you should avoid. With expert layering techniques and timing tips, consider this y…

1
#80 The Mindset of Building A Powerful Insurance Agency with Rich Cavaness 29:28

10d ago29:28

29:28

How to turn your insurance agency into a thriving business? Today, I'm thrilled to announce our latest podcast episode featuring the incredible Rich Cavaness, a seasoned expert in the insurance industry with over 15 years of experience. Rich has not only started an insurance agency from scratch but has also successfully acquired and doubled the val…

1
Ep 244: Is ‘Slugging’ Back? An Expert Breaks Down the Skincare Trend 36:11

16m ago36:11

36:11

Are period apps getting too personal? Ever felt like your period app knows a little too much about you? From announcing your period's arrival to detailed data on your discharge, Hannah & Mel ponder all things period tracking apps for today's cringey convo. Plus, Mel shares her spicy book recommendations for Hannah's holiday. Is "Slugging" back? Wit…

1
Becoming a Unicorn Doesn't Happen By Chance w/ Dini Mehta (fmr CRO, Lattice) 34:28

4h ago34:28

34:28

You're looking for your next job. The last one didn't go so well. You gotta get this one right, and you found one. But how do you know if it's good and how do you know you can help? That's an important riddle. And today we bring in my friend Dini Mehta , the founding CRO of Lattice. She saw that this company wasn't exactly growing in its infancy, b…

1
Beauty IQ Expert | Ep 243: Skincare SOS, I’ve had a reaction, now what? 15:14

1h ago15:14

15:14

Have you ever tried a new product and ended up with red, itchy, or irritated skin? Don’t panic! Tegan shares her fool-proof “stop drop and roll” method (no firefighters included) to combat an impaired barrier. Products Mentioned: Société Rejuvenating Peptide Mask - 5pc La Roche-Posay Cicaplast Baume B5+ Submit your Adore Anonymous Questions here: h…

1
034: Seller Financing vs. Cash Sales: Which is Right for Your Land Deal? 12:22

15d ago12:22

12:22

In this episode of the Becoming Wealthy podcast, hosts Michelle and Sophia Bosch tackle a crucial decision in the world of land sales: selling for cash or opting for seller financing. Using a real-life example of a five-acre property in Maricopa County, Arizona, they break down the financial implications of each option and give valuable insights in…

1
Ep 242: Party-Proof Makeup with Celebrity MUA, Chantelle Baker 32:51

4h ago32:51

32:51

Hannah’s Heel Skin Horror Story Hannah spills the beans on her cringey experience removing hard heel skin—definitely not a method we’d suggest, but it makes for a hilarious story! Celebrity Makeup Artist Chantelle Baker Chantelle Baker has glammed some of the world's most famous faces from Gigi Hadid to Sarah Jessica Parker. Now, the makeup artist …

1
Expanding to Multi-Product Selling w/ Ryan Meadows (SVP Global Sales, Klaviyo) 33:52

2h ago33:52

33:52

Expanding from selling a single product to multiple products. It's almost a required journey for getting to unicorn status. And yet that journey often leads to failure. Most companies think, "Mobilize the organization, train the sales team, build the product, get the customer support folks trained, change the website." Only, that's the approach tha…

1
Outsource Your Brain: Productivity Tools for Customer Success Professionals 41:49

14d ago41:49

41:49

Send us a Text Message. More customer success leaders than ever report being overwhelmed by the never-ending demands of their careers. Are you? In this episode of Psychology of Customer Success, Rachel reveals her favorite tools designed to help CS leaders stay organized and efficient - even when things are coming at you a million miles an hour! Di…

1
Beauty IQ Expert | Ep 241: Ready, Set, Glow! Top Skincare Products for Radiant Skin This Winter 18:05

19d ago18:05

18:05

Feeling the effects of the harsh Aussie winter on your skin? Join Adore's Senior Beauty Editor, Sadaf Razi, and Skin Therapist, Tegan Mac, as they share their best tips for keeping your skin hydrated and glowing this season. Discover their favourite serums and moisturisers to combat the winter chill. Plus, don't miss the latest Adore Anonymous, whe…

1
#79 How to Transform Your Life in 21 Days Using The Pick Your Path Principles 27:33

7d ago27:33

27:33

How can positive thinking and mental autopilot from "Pick Your Path" principles impact personal and professional success? And what challenges you might face when trying to shift your mindset? In this episode of "Thinking That Matters," I had the incredible opportunity to sit down with my dear friend Rich Cavaness. Rich and I go way back—we attended…

1
Ep 240: Gemma Dimond’s Glowy Skin On The Go 40:01

3h ago40:01

40:01

The Worst Beauty Advice Hannah and Mel dish on the worst beauty advice they've ever received. You'll also hear from our new Beauty IQ Expert hosts Tegan and Sadaf on their own horror stories. Keeping Your Skin Hydrated While Travelling with Gemma Dimond To say Gemma Dimond - beauty writer, MC and host of her hit podcast Glow Journal - travels a lot…

1
The Secret to Toast's Coaching Culture w/ Jonathan Vassil (CRO, Toast) 31:32

29d ago31:32

31:32

If a sales rep receives more than three hours of coaching a month, they beat their quota by 7% on average. If they receive less than two hours of coaching a month, they miss by 10%. (Corporate Executive Board) Building a world class coaching culture is one of the most important ways to scale your sales and revenue. And that's what Jonathan Vassil (…

1
Beauty IQ Expert | Ep 239: Things You Didn't Know Were Ageing Your Skin 26:09

25d ago26:09

26:09

We’re all for ageing, but we get it if you want to postpone some of the side effects acquired while living a long and full life! In this week’s ep, Tegan and Sadaf take you through the things you didn’t know were ageing your skin and the simple changes you can make to slow down the process. Tune in every Wednesday to hear these industry pros give t…

1
Beauty IQ Expert | Ep 238: Our Favourite Vitamin Cs Under $100 17:27

26d ago17:27

17:27

Welcome to the first episode of Beauty IQ Expert! Beauty Editor, Sadaf Razi and Skin Therapist and Clinic Owner, Tegan Macdonald take you through their favourite vitamin Cs under $100. Every Wednesday you'll hear these industry pros give their take on current trends and let you know what's a win, and what's best left in the beauty bin. Products Men…

1
033: How to be More Productive and Intentional While Working Less 45:23

4d ago45:23

45:23

Join us for an inspiring episode with Tanya Dalton, where we dive deep into the keys to success in business and life. Tanya shares her insights on embracing discomfort as a catalyst for growth, the power of asking questions without fear, and the importance of focused productivity. Discover Tanya's journey from narrowing down her business focus to a…

1
#78- Navigating The 7 Cs of Friendship 27:35

1M ago27:35

27:35

What steps can you take today to embody the qualities of a true friend and deepen your most meaningful relationships? In this episode, I had the honor of sharing our growth segment with our powerful women growth group, where we delved into the essential qualities that define true friendship. I emphasized our fundamental need for connection and disc…

1
Ep 237: Acne Through Different Phases of Life 36:07

1M ago36:07

36:07

Cleaning Your Ears Without Trauma with Dr Lucinda Our favourite GP, Dr Lucinda is back to talk us through exactly how to clean your ears without the trauma Acne Through Different Phases of Life with Libby Le It can be hard to understand why acne may pop up through different life phases (hello adult acne?!). We welcome Dermal Therapist, Libby Le on …

1
There Is No Post-Sales in SaaS w/ Sangeeta Chakraborty (CRO, Miro) 37:07

9d ago37:07

37:07

Have you ever reflected on the term post sale? Why do we call that post sale? When did we stop selling? And what have we started to do? Create customer value. Renew and expand. I've never thought about it until today's episode with Sangeeta Chakraborty (CRO, Miro) — a recent Silicon Valley darling. And what's really cool and unique about her is she…

1
032: Selling Land Successfully: Picking the Right Realtor 21:58

11d ago21:58

21:58

In this episode, Michelle and Sophia share their recent real-life experiences in finding the perfect realtor to sell their five acres of land in Maricopa County. They talk about their interactions with two very different realtors. One failed to impress with lackluster energy and poor follow-up, while the other wowed them with her enthusiasm, profes…

1
#77 Overcoming Career Challenges with a Positive and Forward Thinking with Karla Lewis 25:25

1M ago25:25

25:25

How can a positive, forward-thinking mindset help overcome career challenges and achieve success? Today, I’m thrilled to be here with my friend and colleague, the remarkable Karla Lewis. We'll dive into the story of how Carla became the passionate and driven sales leadership coach she is today at Southwestern, and the powerful thinking that has sha…

1
Ep 236: The Low Down on Postpartum Hair Loss 36:31

1M ago36:31

36:31

Gross Things Your Co-Habitant Does This cringey convo will have you either crying with laughter or completely grossed out with hilarious anonymous submissions from our Facebook Group. Postpartum Hair Loss with Trichologist, Chelcey Salinger Trichologist Chelcey Salinger takes Hannah and Mel through the ins and outs of postpartum hair loss including…

1
How to Use Gong Like The Team Who Developed It w/ Ryan Longfield (fmr CRO, Gong) 37:29

17d ago37:29

37:29

You're the sales leader of a unicorn. Selling the tool that every sales leader tries to optimize around. So the question is: How do you and your team use it? We're learning from Ryan Longfield (fmr. CRO, Gong) about how to run your sales org like a billion dollar company using the same software we're all using. Because it turns out, almost all of u…

1
The Hidden Cost of Task Switching 26:01

2M ago26:01

26:01

Send us a Text Message. Do you struggle to stay productive amidst constant task switching? Join Rachel as she delves into the major issue of task and channel switching. Discover what task switching is, why it's a significant problem in the customer success industry, and learn practical tips to minimize its impact. From creating pockets of focus wor…

1
76 Organization, Risk tolerance, and Service Orientation In Building A Successful Business with Gerri Knilans 32:25

2M ago32:25

32:25

How did Gerri’s company adapt to the digital age? Today, I had the pleasure of speaking with Gerri Knilans, a seasoned entrepreneur and the founder of Trade Press Services. In this episode, Gerri shared her fascinating journey from owning a preschool and kindergarten to becoming a marketing consultant and eventually founding Trade Press Services in…

1
Ep 235: Lab Muffin’s Take on Chemical vs Physical Sunscreen 32:48

21d ago32:48

32:48

2018 Microblading Check In Did you get your brows micro bladed or tattooed when it was all the rage in 2018? We're checking in to find out how everyone's brows are holding up 6 years on. The Difference Between Chemical and Physical Sunscreen with Lab Muffin Cosmetic Chemist, Dr Michelle Wong aka Lab Muffin breaks down the difference between physica…

1
How to Build an Advisory Board w/ Jen Grant (COO, Cube) 38:18

2M ago38:18

38:18

You're a first time founder, CEO, or sales leader. You've crushed the Seed stage of your business, and got the $10 million Series A check. Now you're at your board meeting. The multi-decade venture capitalist is feeding you with advice and counsel. And you take it. The problem is: They're wrong sometimes. But how do you know — you've never been in …

1
#75 Product Development and The Power of Continuous Learning with Ben Bauman III 22:12

2M ago22:12

22:12

Ever wondered how to approach new challenges with fresh eyes? I had the pleasure of sitting down with Ben Bauman, the Director of Product Development at Southwestern Consulting. In this episode, Ben shared his journey from working in the lottery industry to software development, and now to consulting product development. He emphasized the importanc…

1
031: Mastering Messaging: Insights from a Top Copywriter 41:58

25d ago41:58

41:58

What's your area of creative genius? For top-level copywriter Julie Cabezas, she found her calling in writing and runs a successful copywriting and coaching business. In today's interview, you'll hear her messaging, positioning, and branding skills in action as well as her journey to wealth and success. Check out Julie's website here, and her Self …

1
Ep 234: Europe Travel Hacks from a Makeup Artist 44:55

27d ago44:55

44:55

The 7kg Packing Challenge Hannah & Mel are put to the test to see if they can pack for a 7 day trip to Bali with carry-on luggage only. Find out what they packed and what didn’t make the cut! Europe Travel Hacks from Makeup Artist Megan Miloshis Makeup Artist and AB Staffer, Megan Miloshis is back on the podcast to take us through her Europe travel…

1
Listener Q&A | What Future Revenue Space Challenges Can You Predict Today? 11:48

2M ago11:48

11:48

You spoke and we listened. We cover a lot of the science of scaling in our episodes, but we know there's plenty of questions you still have. So we'll be answering listener questions periodically on the show. Send your question to Mark on LinkedIn, at our email address podcasts@hubspot.com, or on Spotify's Q&A prompt on your phone. Today, Mark predi…

1
The Secret Weapon for Getting Raises and Promotions 26:09

2M ago26:09

26:09

Send us a Text Message. Are you overlooking your biggest accomplishments? Discover a powerful tool to help you track, quantify, and showcase your achievements - the accomplishment tracker. By spending just 15 minutes a week, you can avoid the pitfalls of recency bias and clearly demonstrate the value you bring to your company. Here's what you'll le…

1
74 The Power of Broad Thinking for Career Success with Chad Rothermich 18:08

2M ago18:08

18:08

Welcome back to another episode of Thinking That Matters. In this episode, I had the pleasure of sitting down with my colleague and friend, Chad Rothermich, to delve into his diverse and fascinating business background. Chad shared his journey through various career paths, starting from his early days in sales as a fourth-grader selling wrapping pa…

1
Ep 233: What’s The Difference Between Retinol and Retinal? 37:20

1M ago37:20

37:20

Hair Brush Maintenance Do you remember the last time you cleaned your hairbrush? We got our resident hairdresser in to explain how we should *actually* be cleaning our brushes. The Difference Between Retinol and Retinal with Yads Cauchi Dermal Therapist, Yads Cauchi is back to guide us through the benefits of different Vitamin A derivatives and sha…

1
Moving From Big Company to Startup Sales Roles w/ Jeff Perry (CRO, Carta) 38:15

2M ago38:15

38:15

We're in the Q2 board meeting, and we have a huge decision ahead: Who is our next sales leader? We're sifting through the candidates and one person says, ah, they're two big company. What does that mean to big company? Jeff Perry (CRO, Carta) knew he had to check his ego at the door if he was going to find success coming from a sales org like Oracl…

1
73 Mind, Body, Business, Make Your Wellbeing Priority- Women's Alliance Of Mckinney 48:24

2M ago48:24

48:24

In this episode, we had the pleasure of hosting three incredible women on our panel, each sharing their unique insights and experiences on the theme of mind, body, and business. First, we introduced Rachel Ralston, the Practice Administrator at Dermatology Center of McKinney, who shared her journey of growth and success in the field of cosmetic der…

1
030: Optimizing Your Land Sale: Sell It Yourself or Hire a Realtor? 19:53

2M ago19:53

19:53

Michelle Bosch and her teenage daughter, Sophia Bosch discuss selling a property in Arizona. Sophia recently started land flipping and this is a new property she has under contract. Join this duo as they explore the pros and cons of selling independently versus using a realtor and how she goes about the entire process. Want to help your teenagers s…

1
Ep 232: HANNAH’S ENGAGED! 35:38

2M ago35:38

35:38

The Canadian popped the question! Hear the proposal story. Sleeping in Beds with Pets, Gross or Not? Are you for or against sharing the bed with your furry friends? Hannah & Mel poll the AB office to reach a verdict. Do Your Nails Need a Break from Shellac and Gel Treatments? Dermatologist Dr Shammi Theesan takes us through the damage you may not k…

1
The Power of Community Led Growth to Drive Demand w/ Paul St. John (Ex-GitHub) 35:06

2M ago35:06

35:06

Probably the most common and important early stage go-to-market question I get from founders and first sales leaders is this: What are creative new ways to create demand for my sales team? It's a forever question, and it's so hard. Usually it's about understanding what's coming next. Best practices that haven't been exploited yet. I have a hypothes…

1
72 The Power of Big Picture Thinking 19:43

2M ago19:43

19:43

What type of leader are you now? In this episode, we delve into the transformative power of big picture thinking in leadership. We challenge the common belief that leadership is confined to formal team settings and emphasize that everyone can lead in their own lives and influence those around them. Moreover, I delve into six crucial aspects of why …

1
Ep 231: Advice for Teen Skincare with James Vivian 41:55

2M ago41:55

41:55

Most Upsetting Beauty Moments That Ruin Your Day Have you dropped a day old bottle of C E Ferulic? We hope not! With help from Adore Beauty Staffers, Hannah & Mel share beauty moments that have had them close to tears. First world problems, we know. Advice for Teen Skincare with James Vivian Dermal Therapist, Clinic Owner and Founder of Viviology, …

1
It’s Time to Ditch Your Commission Plan w/ Nick Dellis (VP of Revenue, Mercury) 38:10

3M ago38:10

38:10

I'm rewriting some of my Science of Scaling framework after this conversation. It knocked me off my chair, if we're being honest here. It's about the commission plan. When I asked Nick Dellis (VP of Revenue, Mercury) about his team's commission plan, he said, "We don't have one." And Nick makes a strong case for why it might be high time for your c…

1
029: Tips on Dating, Marriage and Building a Business for Entrepreneurs 35:53

2M ago35:53

35:53

Ambitious women CAN have thriving relationships without compromising their drive (or their business). Today Michelle and Sofia Bosch chat with life coach Kelly Clements who helps professionals balance business and marriage. Discover secrets to keeping the spark alive, how to understand each other's personalities, and even ways to talk to your kids …

Podcasts Worth a Listen

CS Productions Podcasts

Podcasts Worth a Listen

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