Best customer management podcasts we could find (Updated July 2017)
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Creating Disney Magic: Lessons in Leadership, Management, and Customer Service
 
Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares his wisdom and experience from his time with Disney, Marriott, and Hilton. Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
 
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Customer Management IQ - Call Center, Customer Service & Customer Relationship Management
 
Customer Creation with Blake Landau is a podcast series that focuses on customer management, as well as call center related topics. We explore best practices in customer contact on every channel, including call centers, customer relationship management and related marketing topics. We also bring you the pre-eminent thought leaders on maximizing customer relationships to increase customer acquisition, customer retention, loyalty and engagement.
 
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Everyday Property Manager | Customer Service | Communication Skills | Multi-Family Housing | Management | Community Manager
 
Here at Everyday Property Manager, we are dedicated to helping you grow and thrive in the multi-family Housing industry. You are in a service business and there is great demand for excellent customer service and communication skills in this industry. We want to take your customer service and communication skills to the next level and beyond! Sure, this business is full of challenging moments, but it his how you handle the moments of challenge that make you exceptional.
 
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Customer Management IQ
Weekly
 
Customer Management IQ is a forum for sharing ideas, best practices and solutions within the business community. The emphasis of Customer Management IQ is on peer-to-peer communications within the Customer Management community.Simply put, you can interact and share solutions with an incredible network of authoritative sources and practicing professionals. It's easy. It's fast. It's free.And it enables you to find from your peers a method, a solution, a proven best practice that solves your s ...
 
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CXPilots: Customer Experience Management
 
centering organizations around their customers
 
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show series
 
Vice President and Principal Analyst Dipanjan Chatterjee discusses the evolution of brand management — and why legacy brand frameworks no longer cut it in the age of the customer.
 
This week, Ben and Scott get together to talk about fireworks, how you can gain access to Office 365 before the rest of the world, and how you manage your Office 2016 release schedules. Set up the Standard or First Release options in Office 365 Office 365 Roadmap Want to Get a Look at the New Communication Sites? Here’s a Trick! Message center ...…
 
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Lifestyle Overnight with David Prior
 
National Allergy Strategy launches potentially life-saving online training for food service industry - Around one in 20 children (0-5 years), and one in 50 adults are affected by food allergy - Food-induced anaphylaxis has doubled in the last 10 years - Hospital admissions for food-induced anaphylaxis have increased five-fold over the last 20 y ...…
 
Steve Gerhardt is the CEO of D&M Enterprise Group, a cloud services concierge company focused on enterprise clients throughout the United States. Steve is a true icon in the industry. He’s been paying his dues in the channel since 2001 with D&M and is seeing the results of it today in a big way. Ask any veteran supplier channel manager and they ...…
 
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Business and Philosophy
 
Software engineers have a skill set that can be applied to solve problems outside of a codebase. Analytical skills can be used to evaluate investment opportunities. Creative thinking can be used to build businesses. Communication skills can be used to build and enhance relationships. John Sonmez is a software engineer who created the Simple Pro ...…
 
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Podcast – Software Engineering Daily
 
Software engineers have a skill set that can be applied to solve problems outside of a codebase. Analytical skills can be used to evaluate investment opportunities. Creative thinking can be used to build businesses. Communication skills can be used to build and enhance relationships. John Sonmez is a software engineer who created the Simple Pro ...…
 
Today’s guests allow us to look at agricultural technology and entrepreneurship from two different perspectives. Kevin Heikes is part of the IN10T, a digital agricultural company that created Farmer Trials. Farmer Trials is a platform that connects people who have new ideas and want to test them on real farms. These people get to work with real ...…
 
Today’s guests allow us to look at agricultural technology and entrepreneurship from two different perspectives. Kyle Heikes is part of the IN10T, a digital agricultural company that created Farmer Trials. Farmer Trials is a platform that connects people who have new ideas and want to test them on real farms. These people get to work with real ...…
 
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Brilliant Business Moms with Beth Anne Schwamberger
 
This episode is dedicated to another repeated question we received in our community survey: How do you manage your time? Or one of my favorites, “Can it be DONE??? Mother and businesswoman???” Yes, it can be done! At the time of this recording, I have a newborn baby at home, a 6-year-old in school, and am a military spouse - and, of course, I r ...…
 
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Restaurant Unstoppable with Eric Cacciatore
 
Nandu is a third generation Hospitality Entrepreneur with 18 years in the hospitality industry. He is based out of New Orleans, Louisiana, USA and helps restaurateurs and other F&B business owners make more money, get their time back, and grow their businesses beyond what they could have thought was possible. In this episode we will discuss: re ...…
 
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A Well-Designed Business™ | Interior Design | Designers | Business |Interior Design Success
 
Today, LuAnn is shaking it up a bit and introducing a new monthly feature, called Design Biz Live. On the third Wednesday of every month, she will be talking with Judith Neary of Roadside Attraction Design Studio and Corey Klassen of Corey Klassen Interiors and they will be discussing the specific problems and challenges that you are facing in ...…
 
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My Comic Shop History
 
Host Anthony Desiato continues his journey to comic book stores around the country with a visit to Midtown Comics in New York City. Anthony is joined by Ted Alexander (Store Manager, Downtown location) and Henry Varona (Marketing Assistant & Events Coordinator) to discuss how Midtown operates on such a large scale while still remaining a local ...…
 
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Simple Pin Podcast: Simple ways to boost your business using Pinterest
 
Most of the time on this show, I interview bloggers and social media experts and share advice for you to use to grow your Pinterest account. But for the past several weeks, I have been focusing in on the basics. Things like business ethics, how Pinterest compares with Facebook, the most common mistakes I see people making on Pinterest, using Pi ...…
 
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Entrepreneur Success Stories With Join Up Dots - Motivation, Confidence, & Small Business Coaching To Start Your Online Career
 
Heath and business is what takes up my guests todays life. He is a man who classes himself as Part CEO, part personal development wonk and part biohacker info geek. Built from his background of businessman, television producer, filmmaker and author he would also class himself as 100% self-confessed serial entrepreneur,, He began his life journe ...…
 
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WashingTECH Tech Policy Podcast with Joe Miller
 
Philanthropists in Silicon Valley Want Your Ideas The provincial Silicon Valley that was loathe to step outside of Northern California is practically ancient history. An industry that once shunned Washington, D.C.'s buttoned-up bureaucrats now leads in lobbying and campaign contributions. Increasingly, philanthropists in Silicon Valley are maki ...…
 
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Profit. Power. Pursuit. A CreativeLive Podcast with Tara Gentile
 
Tara’ guest this week is Molly Hayward, the founder of Cora, a lifestyle brand giving women a modern method for managing their periods. Cora is changing the way women are thinking about their bodies with organic tampons, an elegant delivery experience, and sustainable menstrual products given to girls in developing countries for every monthly s ...…
 
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Profit. Power. Pursuit. A CreativeLive Podcast with Tara Gentile
 
Tara’ guest this week is Molly Hayward, the founder of Cora, a lifestyle brand giving women a modern method for managing their periods. Cora is changing the way women are thinking about their bodies with organic tampons, an elegant delivery experience, and sustainable menstrual products given to girls in developing countries for every monthly s ...…
 
In this episode of Conversations in the Cloud, Paul Lewis, Chief Technology Officer of the Americas at Hitachi Data Systems, joins us to discuss Hitachi's Unified Compute Platform and how the UCP Director will help manage VMs at the same time as hardware elements in a workload. Paul discusses the power of data in both changing businesses and in ...…
 
How does learning affect the kind of leader you are? What is the most important skill you need to have to efficiently learn? What is Account-Based Marketing? The host Shira Abel and Venkat Nagaswamy share their thoughts on learning, ABM, and converting leads into customers. About Venkat Nagaswamy • As co-founder and CEO of MarianaIQ, Venkat Nag ...…
 
(An excerpt from “The Strangest Secret Library” – available on Amazon.) Art of Mental Pictures – Magic of Believing Once when I was in the investment banking business. Bob, a young salesman, came into my office for advice. “I wish you would tell me how I can overcome my fear of Mr. Smith. I know I can sell him if I can just get in to see him an ...…
 
(An excerpt from “The Strangest Secret Library” – available on Amazon.) Art of Mental Pictures – Magic of Believing Once when I was in the investment banking business. Bob, a young salesman, came into my office for advice. “I wish you would tell me how I can overcome my fear of Mr. Smith. I know I can sell him if I can just get in to see him an ...…
 
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MediaVillage's Insider InSites podcast on Media, Marketing and Advertising
 
I recently had the good fortune to interview Joe Baratelli – who knows a little something about evolving creative and agency offerings to keep pace with the times, and keeping accounts for the long haul! Joe is Executive Vice President and Chief Creative Officer of RPA, where he has worked since the agency launched as Rubin Postaer 30-plus year ...…
 
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Sales Babble Sales Podcast | Sales Training | Sales Consulting |Sales Coaching
 
How to Find a Sales Job That’s Perfect For You #173 Solo Episode with Pat Helmers You maybe happy in your job. Everything could be going right: your boss, your company, the product, your customers. You’re not thinking about how to find a sales job. That’s the farthest thing from your mind. You could be rockin it and that’s great news. But alas ...…
 
Drew McLellan is a 25-year marketing veteran who helps clients create authentic love affairs with their customers. In 1995, Drew started his own agency — McLellan Marketing Group that he still actively runs today. He also helps other agency owners learn how to take their business to the next level through the consultancy — Agency Management Ins ...…
 
In this Lightning Cast, we explore the mindset shift needed to be successful as a Business Analyst in an Agile environment. A Lightning Cast is a shorter form episode modeled after lightning talks. You’ll get valuable content in 8 minutes or less. How can a Business Analyst be successful in an Agile environment? We can use a lot of the same too ...…
 
At the end of each of my podcasts I ask my guest this question: “Entrepreneurism, are we born this way, or do we learn to become entrepreneurs?” Never has this question been as loaded as it was for my guest today. Dr. Mansoor Mohammed is a clinical geneticist, and we discussed the correlation and connection between our genetic makeup, our DNA, ...…
 
Car Confessions Episode 010: Top Car Buying MythsBuy on a rainy day: Myth; since it’s raining, snowing, other inclement weather, the salespeople will be more likely to lower the price b/c there’s less foot traffic coming through the lot… Reality: many people are aware of this and in fact this can be a much busier day in many locations.Buy just ...…
 
Today I have Bob Menard, owner of the Ball and Chain Forge, which is mainly a custom architectural blacksmith shop in Portland Maine. He has been in business since 1990. He is also the editor of the NEB’s quarterly newsletter. Today we talk about his beginnings, production work, 180 lb plant hooks, what the ….and collaborative artwork projects. ...…
 
On Episode 3, Molly and Logan are joined by their first guest, James Shotwell. James is the Director of Customer Engagement at Haulix, Managing Editor of Substream Magazine, and the host of one of our favorite podcasts, Inside Music. We talk about his background in music, but we also talk about getting older, trying to understand things we don' ...…
 
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Improv Is No Joke | Helping Business Leaders Become More Effective Communicators By Embracing the Principles Of Improvisation
 
Today’s returning guest, Karl Ahlrichs, is a human capitalist consultant and a far-thinking and future-planning individual. Back in episode five, we discussed some of the storms he sees coming on the horizon, particularly where HR and the next generations of employees meet. In this episode, we once again look to the future of human resources. A ...…
 
This week we learn about how and why marketing must become a strategic component of the business. The first step is to start thinking strategically. Not only can marketing make your business a lot more money, it can also save your business a lot of money. Guest: Andrea Olson, Founder & CEO at Prag'madik Andrea's book: No Disruptions: The New Fu ...…
 
Many online communities do not allow members to upload images to include in their posts. In such cases, members often rely on third party image hosting services. Among the most popular of these, for a long time, has been Photobucket. But last month, Photobucket made a change. After 14 years of allowing people to upload images for free and embed ...…
 
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22 Motivational Minutes with Marlo
 
Carue is a full service integrated marketing, website, digital communications, social media, promotional merchandise and photography agency. We also offer customized wedding stationary and life event invitations. We specialize in strategic planning and thinking, brand development and management, creation of buzz and awareness using word-of-mout ...…
 
Today's episode is first part of a 2 part industry expert special with Matt Cooper, CEO of Swept. Mike and Matt discuss Easy Cleaner Management Solutions that can also reduce unhappy customers by seeing trouble spots before they become big problems. Listen in and discover how swept can revolutionize your cleaning company.…
 
Lisa Woodruff is a professional organizer, productivity specialist and author of The Mindset of Organization, Take Back Your House One Phase at a Time. Lisa believes organization is not a skill you are born with. It is a skill that is developed over time and changes with each season of life.  Lisa has helped thousands of women reclaim their hom ...…
 
Bryan Fratkin of SparkInfluence is one of the most popular guests we've had on Through the Noise so we've brought him back in to talk shop, advocacy, and building relationships. One of the main ways that people use the SparkInfluence software is to connect with legislators and to do so in a way that helps build those meaningful relationships ne ...…
 
Episode 232: ControlTalk NOW — Smart Buildings VideoCast|PodCast for week ending July 16, 2017, features our interview Smart Building Industry expert Matthew Schwartz, P.E., CEM, CBCP, Senior Associate, with Altura Associates. Make sure to take advantage of the ControlTrends Community’s special offer for Mark Jewell’s on-line Four-Day Energy-fo ...…
 
SPaMCAST 451 features our interview with Askhat Urazbaev. Askhat brings a very pragmatic view of Agile in all of its many forms to the Software Process and Measurement Cast. This interview covers a lot of ground, ranging from defining Agile to the impact of corporate and national cultures on what works and what doesn’t work. We dove directly in ...…
 
Summary: On this episode of Conquering Columbus we sat down with Zachary Traxler, CEO and Founder of Traxler Printing LLC. Zach walks us through his journey, from his upbringing in Athens, Ohio, to struggling with addiction in High School, and wrapping up with how he built Traxler Printing on the mantra of Buy Local Buy Ohio. Mile Markers: 00:0 ...…
 
The Complete Software Developer's Career Guide with John Sonmez As software engineers, we need to stay up to date with our technical skills and more. If you’re like me, you sometimes wish there was a manual on how to stay ahead. If you feel the same way as I do listen up because In this episode we Test Talk with John Sonmez author of the new bo ...…
 
Published on 06 Jul 2017. Chase Hughes (@thechasehughes) teaches interrogation and behavior science on a tactical level for the US military, created The Behavioral Table of the Elements for behavior analysis in interrogations, and is the author of The Ellipsis Manual: Analysis and Engineering of Human Behavior. "Instead of trying to figure out ...…
 
I was struck by one theme that kept appearing in the past 100 Business of Story episodes – How stories transport us. A true story well told connects emotionally and inspires. It moves people. Aligns teams. Connects with customers. Grows revenue. And will amplify your impact. [caption id="attachment_23298" align="aligncenter" width="600"] Image ...…
 
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Leading Learning - The Show for Leaders in the Business of Lifelong Learning, Continuing Education, and Professional Development
 
In this episode of the Leading Learning podcast, Celisa Steele talks with John Mancini,chief evangelist and past president and CEO of the Association for Information and Image Management (AIIM), about how digital transformation is impacting the way people learn, including the way organizations provide learning, the link between content marketin ...…
 
This past week, I received an original copy of VONULIFE, March 1973. It is an 80,000+ word issue of the publication and is full of new articles by Rayo. It also provides “us” with an actual idea of the discussions that were had in it. I’ve been hyping this for over a week, so I figured I’d leave ya’ll with a teaser of what to expect. Any errors ...…
 
This past week, I received an original copy of VONULIFE, March 1973. It is an 80,000+ word issue of the publication and is full of new articles by Rayo. It also provides “us” with an actual idea of the discussions that were had in it. I’ve been hyping this for over a week, so I figured I’d leave ya’ll with a teaser of what to expect. Any errors ...…
 
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