Welcome to SparrowCast, where we help you to connect the dots. Take home the best ideas from industry experts and thought-leaders, right here on SparrowCast by SurveySparrow.
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James Dodkins talks with customer experience rockstars about delivering a rockstar customer experience.
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reframe is a podcast series that brings you inspiring stories from successful people adding value to society. I'm always excited to meet my wonderful guests and talk to them about their journeys and practical advice they want to share with people like you, who want to grow in life. If you get value out of this podcast, please share it with your friends and subscribe on youtube, spotify, itunes or wherever you're listening, as it will really help me in growing the community and helping others ...
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In this webinar episode, Patrika Alis Cheston, Customer Experience Expert, talks about why Customer Experience should be made your Go-To Marketing Strategy.
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In this webinar episode, James Dodkins - Founder at Rockstar CX, talks about creating a rockstar Customer Experience.
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In this webinar episode, Gordon Tredgold - CEO at Leadership Principles LLC, talks about attracting and winning more customers to run a successful business.
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In this webinar episode, Adrian Swinscoe, Customer Experience Expert, talks about proactive customer service techniques to transform your Customer Experience.
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In this webinar episode, Adam Toporek, Customer Service Expert, talks about creating emotional connections with your customers.
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Mastering Difficult Conversations, Reimagining Assessments | Yvette Durazo
34:15
34:15
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34:15
In this episode of RefineEx, Yvette Durazo - Founder & Principal Consultant at Unitive Consulting, talks about Mastering Difficult Conversations, Reimagining Assessments.
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Leveraging Tech To Reimagine Employee Experience | Sriram Iyer
26:07
26:07
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26:07
In this episode of RefineEx, Sriram Iyer - Founder & CEO at hrtech.sg, talks about Leveraging Tech To Reimagine Employee Experience.
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Reimagine Employee Experiences, Predict and Prepare for the Future of Workplace Experiences | Scott McKain
56:59
56:59
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56:59
In this episode of RefineEx, Scott McKain - Actor, Founder & CEO at Distinction Institute, talks about Reimagine Employee Experiences, Predict and Prepare for the Future of Workplace Experiences.
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Happiness at Work is not just Employee Engagement: Changing the Employee Value Proposition for Post Pandemic | Sarah Metcalfe
48:45
48:45
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48:45
In this episode of RefineEx, Sarah Metcalfe - Chief Happiness Officer at Happy Coffee Consulting, talks about Happiness at Work is not just Employee Engagement: Changing the Employee Value Proposition for Post Pandemic.
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How to design a Healthy Work Culture and Prioritize Employee Well-being and Resilience | Rachael Kelly
1:03:28
1:03:28
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1:03:28
In this episode of RefineEx, Rachael Kelly, Chief Human Resources Officer - Smokey Bones, talks about How to design a Healthy Work Culture and Prioritize Employee Well-being and Resilience.
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Virtual Learning & Development in a Hybrid World | Liam Abramson
33:02
33:02
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33:02
In this episode of RefineEx, Liam Abramson - Founding Partner, Starfish Vilt, talks about Virtual Learning & Development in a Hybrid World.
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Employee Well-being and Burnout | Kelly Swingler
35:35
35:35
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35:35
In this episode of RefineEx, Kelly Swingler - Executive Coach, Psychologist, Burnout Expert at Kelly Swingler Ltd., talks about Employee Well-being and Burnout.
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1
Illuminating Managers: How HR Leaders Can Help New Managers with their Development | Karen Weeks
48:04
48:04
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48:04
In this episode of RefineEx, Karen Weeks, Senior Vice President - Ordergroove, talks about Illuminating Managers: How HR Leaders Can Help New Managers with their Development.
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Behavioral Diversity, Equity, and Inclusion | Jeffrey Morris & Kenyatta Turner
43:50
43:50
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43:50
In this episode of RefineEx, Jeffrey Morris (DreamSmart Academy, Behavioral Superpowers Coach) & Kenyatta Turner (Behavioral Superpowers coach) talk about Behavioral Diversity, Equity, and Inclusion.
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People Analytics, Digital Transformation Goals, Employee Retention | Anisa Aven
37:42
37:42
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37:42
In this episode of RefineEx, Anisa Aven, CEO -Turnkey Coaching & Development Solutions, LLC, talks about People Analytics, Digital Transformation Goals, Employee Retention.
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Emotional Intelligence and Employee Well Being | Amy Tuccio
33:59
33:59
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33:59
In this episode of RefineEx, Amy Tuccio, Emotional Intelligence Facilitator & Leadership Coach talks about Emotional Intelligence and Employee Well Being.
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5 Best Chatbots to Explore in 2021 | Automate your Conversations
1:35
1:35
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1:35
SurveySparrow presents you the five best chatbots worth exploring in 2021.
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In the latest of Learn with SurveySparrow, find out the differences between B2B and B2C marketing.
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Identifying your Target Market | 4 Ways to Identify the Right Target Audience for your Brand
1:57
1:57
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In the latest of Learn with SurveySparrow, find out the best ways to identify the right target audience for your brand.
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What Is A Marketing Funnel | Explaining the 7 Stages in a Marketing Funnel
2:26
2:26
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2:26
In the latest of Learn with SurveySparrow, know more about a marketing funnel and the different stages involved.
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What is Content Marketing | Tips to Increase Conversions, Brand Awareness & Revenue
2:31
2:31
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In the latest of Learn with SurveySparrow, know more about Content Marketing. Find out the different types of content marketing you can adopt.
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How To Do Market Research | 5 Best Ways to Conduct Market Research
2:30
2:30
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In the latest of Learn with SurveySparrow, we help you identify the 5 best ways to conduct market research.
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What is Segmented Marketing | Target the Right Customers
2:26
2:26
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2:26
In the latest of Learn with SurveySparrow, find out more about Segmented Marketing and ways to measure its effectiveness.
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What is a Likert Scale | 4 Expert Tips for Creating a Likert Scale
2:10
2:10
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2:10
In the latest of Learn with SurveySparrow, find out what is a likert scale and get the best tips to create a likert scale.
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Creating Customer Satisfaction Surveys | How to Guide
2:42
2:42
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2:42
In the latest of Learn with SurveySparrow, find out how to create effective customer satisfaction surveys.
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360 degree Feedback Questions | The Ultimate Guide
2:42
2:42
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2:42
In the latest of Learn with SurveySparrow, find the best tips to help you develop your 360 degree feedback questions.
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In the latest of Learn with SurveySparrow, find the 4 steps you must follow to use a margin of error calculator to draw out its maximum efficiency.
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In the latest of Learn with SurveySparrow, learn what attribution modeling is. Understand the right way to go about it.
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Brand Development Strategy | Starting from Scratch
2:30
2:30
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2:30
In the latest of Learn with SurveySparrow, learn the top 5 strategies to help you build your brand strategy from scratch.
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In the latest of Learn with SurveySparrow, understand the differences between Customer Success and Customer Experience.
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Why Does your Brand Need a Chatbot | Top 5 Chatbot benefits
2:46
2:46
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2:46
SurveySparrow brings you the top 5 reasons to build a chatbot for your business.
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1
Surveys vs Polls vs Form | The Ultimate Guide
2:25
2:25
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2:25
Learn the key differences between a survey, a poll, and a form, with SurveySparrow.
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How to Build a Brand | Powerful Branding Strategies
3:05
3:05
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3:05
Here are the only 5 strategies you need to build your brand. Learn these powerful branding strategies with SurveySparrow.
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What is 360 degree Feedback & Why it is Important | Employee Performance Review
4:54
4:54
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4:54
Get a clear idea of what is 360-degree feedback. Here’s the reasons why you must adopt 360-degree feedback into your organization.
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5 Best ways to Start a Customer Referral Program
3:33
3:33
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3:33
Here’s the 5 best ways to create a successful Customer Referral Program for your brand.
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How can you get More Responses from Online Surveys | Higher Survey Response Rates
4:46
4:46
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4:46
Here are 7 surefire strategies to collect more & better responses from online surveys.
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What is Consumer Research & How it can Help your Business | Marketing Strategy
2:53
2:53
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Understand what consumer research is & how it can help your organization with these top tips.
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Best 5 Online Survey Tools to check out in 2021
4:13
4:13
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Here are the top 5 online survey tools that we think are worthy to be checked out by you.
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Creating a Successful Growth Engine | SparrowCast with Mickey Alon
32:08
32:08
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32:08
Mickey Alon, CTO & Founder, Gainsight PX, speaks at SparrowCast on how customer success, marketing, and product partners can create a successful growth engine.
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Getting Through the COVID-19 Pandemic Successfully | SparrowCast with Kristi Faltorusso
15:57
15:57
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15:57
Kristi Faltorusso, VP - Customer Success, IntelliShift, speaks at SparrowCast on the best ways to get through the COVID-19 pandemic successfully.
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Focusing on Revenue over Funding | SparrowCast with Subhanjan Sarkar
17:50
17:50
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17:50
Subhanjan Sarkar, Founder - PitchLink, speaks at SparrowCast on how to focus on revenue over funding.
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7 Ways to Create a Soothing CX | SparrowCast with Matt Larson
8:34
8:34
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8:34
Matt Larson, Senior Director - Client Experience, Optum, speaks at SparrowCast on the 7 best ways to ensure a rewarding Customer Experience program.
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Making the Best Use of Crisis | SparrowCast with Dr Kumar Visvanathan
16:58
16:58
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16:58
Dr Kumar Visvanathan, Head - Shared Services, Mindtree, speaks at SparrowCast on how to make the best use of crisis.
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Customer Engagement During the Time of Crisis | SparrowCast with Maranda Ann
16:44
16:44
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16:44
Maranda Ann, VP - Customer Success, Swiftly Inc., speaks at SparrowCast on engaging your customers during the time of crisis.
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Redefining Your Sales Funnel & Operations | SparrowCast with Shannon J Gregg
8:46
8:46
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8:46
Shannon J Gregg, President, Cloud Adoption Solutions, speaks at SparrowCast on redefining your sales funnel and operations.
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What is Performance Management & How To Do It Right | SparrowCast
2:31
2:31
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2:31
In this episode of SparrowCast, Jason speaks about Performance Management and how to do it the right away.
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What is Customer Management & Why it is Important | SurveySparrow
2:53
2:53
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2:53
In this episode of SparrowCast, Jason speaks about Customer Management and its importance.
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How to Improve the Efficiency of your CX Program | SparrowCast with Stacy Justino
10:47
10:47
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10:47
Stacy Justino, Director of Customer Happiness, Wistia, speaks at SparrowCast on how to improve the efficiency of your Customer Experience program.
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How To Create a Perfect Competitor Page For SaaS Websites | SparrowCast with Corey Haines
12:00
12:00
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Corey Haines, Founder, Swipe Files, speaks at SparrowCast on how to create a perfect competitor page for SaaS websites.
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