The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance. You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transform ...
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Welcome to the Retail Journey where we will cover important topics, interview industry stakeholders, and address emerging trends as we journey through our mission of helping our listeners thrive in retail. Your hosts for this show are CEO James Harris and CGO Charles Greathouse.
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Welcome to The Retail Podcast, the must-listen podcast for retail professionals and enthusiasts seeking to unlock the secrets of retail success. Whether you’re a store owner, manager, or a retail entrepreneur, this podcast is designed to help you stay ahead of the game in this fast-paced industry. Our Retail Podcast podcast brings you the latest retail trends, emerging technologies, and best practices in customer experience, e-commerce, and omni-channel retailing. Our team of industry inside ...
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The latest and greatest in Supply Chain and Retail
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Welcome to the Digital Retailer Podcast, a show that walks the aisles of retail with some of the biggest industry experts and best-selling authors. Whether you work in retail or are fascinated by one of the greatest industries in the world, this podcast is for you! Be sure to subscribe and join our host, Marc Babin, each episode to get the latest innovation on technical solutions, industry trends, and much more.
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Welcome to The Retail Podcast, the must-listen podcast for retail professionals and enthusiasts seeking to unlock the secrets of retail success. Whether you're a store owner, manager, or a retail entrepreneur, this podcast is designed to help you stay ahead of the game in this fast-paced industry. Our Retail Podcast podcast brings you the latest retail trends, emerging technologies, and best practices in customer experience, e-commerce, and omni-channel retailing. Our team of industry inside ...
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Check out the Supply Chain LEAD Podcast, hosted by Mike Graen, Chair of the Retail Supply Chain Initiative (RSCI), a strategic partnership initiative of the Supply Chain Management Research Center (SCMRC) in the Sam M. Walton College of Business at the University of Arkansas. Season 2 focuses on Retail On Shelf Availability and features a dynamic guest list of retailers, CPG suppliers, solution providers and industry leaders to drive collaborative efforts and advance learning within the indu ...
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To create an ecosystem that connects leaders of all kinds – industry, community, student, educational, civic, investment and entrepreneurial – to help overcome Omnichannel Retail barriers through exclusive, insight-rich content.
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The Omnichannel Marketer Show - hosted by Kait Stephens - is frank discussion about what it takes to build a consumer brand, create a seamless omnichannel experience, and drive revenue and customer lifetime value across DTC, Amazon, and Retail Channels. If you’re looking for the latest strategies, tips, and trends from seasoned omnichannel marketers, want no-B.S. answers to your biggest ecommerce questions, need a perspective on how your peers are addressing the same issues, or just simply w ...
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all things fashion, business, sports and lifestyle hosted by Brooke S. Richman, avid New York Knicks fan and owner of coop & spree, a NYC based omni-channel retailer featuring 70+ contemporary women’s and kid’s brands. every week we’ll be speaking to your favorite taste-makers, entrepreneurs, CEOs and influencers in the retail, lifestyle, sports and wellness spaces. Let’s get social: coopconvos.com @coopandspree @coop_convos email@coopconvos.com
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Retail is one of the industries with the biggest workforces and with huge volumes of customers to match. People are a vital aspect of retail. Terms like "our people are our most important asset" or "we put the customer at the heart" are often proclaimed but are at risk of being overlooked. Classic business outcomes like profit tend to fight it's wa…
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Ep. 42 - Robots Plus Humans: New Industrial Take from Devin Bhushan of Squint AI
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Supply Chain Innovation Series: Part 3 Get ready to challenge your perceptions of industrial tech as Josh and Harvey bring you a lively discussion with Devin Bhushan, founder and CEO of Squint AI. The latest episode of the Plug and Play series from DBB promises a journey through the innovative landscape of augmented reality and its transformative r…
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GS1 RFID in Food with Jonathan Gregory (Part 1)
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Host Michael Graen is joined by Jonathan Gregory from GS1 to discuss RFID Technology in the food sector. This part 1 episode includes talking points on: GS1's role in the industry. Food waste and its impact on the environment, retail, and consumer safety. Reducing food waste in supply chain using RFID technology.…
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The world is changing, but are you changing fast enough and looking to go far enough? Plenty of companies thought they were, but they've since been consigned to the history books. Are we facing a mental block that prevents us from seeing the true transformation that's required? Retail expert and author of Leaders Leap Steve Dennis joins to explain …
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Without brand, growth and performance marketing are just flashes in the pan. In the wake of iOS 14 privacy changes & rising CACs, we’re no longer in an era where growth at all costs is a viable strategy anymore. I recently had the pleasure of speaking with Foujan Volk, the VP of Brand & Marketing at Parachute Home. She was the first marketing hire …
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Ep. 41 - The Digital Leap from Leather Goods to Leading Reviews - with Wholescale's CEO
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Have you ever wondered what it takes to pivot from a traditional family business into a cutting-edge digital platform? David Rapps, CEO of Wholescale, joins Andy Wilson all the way from Montreal to share his extraordinary journey from the legal field to reshaping the retail industry. Captivating tales of Coligo International’s transformation from l…
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Ep. 40 - From Unexpected Setbacks to Inspired Leadership - with Celia Swanson
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Have you ever been blindsided by life's pivotal moments, the ones that shake the very foundation of your plans? Celia Swanson joins Andy Wilson to unravel the tapestry of leadership and life, bringing to light the strength derived from moments of unexpected change. The duo weave through Celia's research on resilience—how to bounce back from failure…
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291: Cutting Edge Solutions To Counter Shrink
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Dive into the dynamic world of shrink solutions to combat one of the industry's major challenges, the rapidly increasing levels of unknown loss and theft. As retail evolves, so does the challenge of managing shrink and minimising theft; from advanced detection technologies to innovative on-floor strategies, each solution offers a unique angle on pr…
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Impact of On-Hand Accuracy for Omni-Channel with Bill Hardgrave (Part 2)
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Host Mike Graen is joined by University of Memphis President, Dr. Bill Hardgrave, to discuss the state of omni-channel in 2024. Topics of conversation in this part 2 episode include: RFID adoption and inventory accuracy in retail. Inventory accuracy and its importance in retail. RFID technology and omni-channel retail.…
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Ep. 39 - Navigating the Revolution of Retail Media & Advertising - with Scott Benedict & Toby Willse
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The Digital Front Door Series: Part 2 Unlock the keys to revolutionary sales growth with Scott Benedict and Toby Willse, Senior Director of Retail Media at Flywheel Digital. Get ready to navigate the digital aisles of retail media, where Toby shares his expert insights on how first-party data and precise targeting are reshaping the shopping experie…
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290: Segmenting Shrink To Uncover The Real Challenge
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Shrink in retail isn't just about hoping the number resolves itself; it's about understanding the intricate web of causes that lead to loss. While shrink has perennially been a concern for retailers, recent escalations in retail crime and aggressive incidents have thrust it into the spotlight with renewed urgency. In this episode, Oliver Banks expl…
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289: Igniting A Start-Up Spark In Big Business
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When a company is first founded, it's full of life. There is a start-up spark that drives improvement and change, and challenges the norm. But when that same company grows into a big business and becomes recognised as a "corporate" rather than a "start-up", this spark is diluted or even extinguished completely which can be a dangerous position. So …
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How Can NRF APAC 2024 Fast-Track Your Retail Success?
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For show notes and how you can get a discount on your NRF APAC tickets please go to NRF APAC Tickets and InterviewBy The Retail Podcast
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How Can NRF APAC 2024 Fast-Track Your Retail Growth
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For show notes and how you can get a discount on your NRF APAC ticket please go to https://retailnews.ai/how-nrf-apac-2024-can-fast-track-retail-success/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/theretailpodcast/message
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Meet your customer where they want to shop. On the latest episode of the Omnichannel Marketer, I had the pleasure of talking with Sarah McNamara, Executive Vice President & General Manager at Peter Thomas Roth Clinical Skin Care and Naturally Serious Skin. Sarah is a beauty industry veteran, having worked at Unilever, L’Oreal, and grew her own beau…
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Ep. 38 - Yellowbird's Take on Environmental Health and Safety - with Michael Zalle
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Supply Chain Innovation Series: Part 2 Josh Saffran and the Plug and Play crew return to Doing Business in Bentonville this week, talking compliance, venture capital, labor models and the Phoenix tech scene... with a little Mad Libs thrown in. As Josh, Alaina and Harvey banter and swap tales of their podcast's 'unexpected rise to fame', guest Micha…
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Impact of On-Hand Accuracy for Omni-Channel with Bill Hardgrave (Part 1)
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Host Mike Graen is joined by University of Memphis President, Dr. Bill Hardgrave, to discuss the state of omni-channel in 2024. Topics of conversation in this part 1 episode include: - Retail technologies and RFID - Omni-channel retailing and inventory accuracy - Inventory accuracy and its impact on retail sales…
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From the Vault: Ep. 7 - Navigating Retails Changing Landscape - with Deanah Baker
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We're digging into the vault this week to bring back one of our earliest episodes. Andy sat down with Deanah Baker, a former Walmart executive, to talk about the omnichannel challenges of the early 2020s... and one VERY unexpected phone call. Their discussion highlights the merging of e-commerce and brick-and-mortar operations at Walmart in 2020. T…
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288: How Our Own Brain Blocks Meaningful Work
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In the fast-paced world of today, the tug-of-war between immediate tasks and strategic objectives is relentless. We know the tasks that need to get done. But why don't we do them? In this episode, Oliver Banks uncovers the psychology and neuroscience behind meaningful work and explains how our own brains can prevent us from the most important tasks…
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Ep. 37 - Cultivating a Culture of Respect and Empathy in Leadership Landscapes - with Celia Swanson
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Andy and Celia Swanson weigh in on keys to successful leadership with their latest discussion on the Servant Leadership Today Podcast by Doing Business in Bentonville. The pair also unveil their new series logo symbolizing servant leadership—a beacon guiding teams through the stormy seas of business challenges. Listen along as Andy and Celia dissec…
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287: Why The Change Is Not Realising The Benefits
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A transformation's business case shows a glittering alternative to the status quo of today. But after implementation, these benefits are never realised. They either don't exist or they can't be quantified. What happened? Was this a mirage? Were we being overly optimistic? In this episode of the Retail Transformation Show, Oliver Banks explores the …
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Beauty Industry Insights and Retail Growth Strategies with Walmart's VP Creighton Kiper
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Prepare to be mesmerized by Creighton Kiper, Vice President of Merchandising at Walmart for Beauty as he shares expert insights into the beauty industry's seismic shifts and strategies. This episode is an invitation to peek behind the curtain of Walmart's innovative approach to beauty in 2024, from cutting-edge cosmetics and hair care to the digita…
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2024 Retail Supply Chain Industry Update with Matt Waller (Part 2)
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Host Mike Graen concludes his conversation with Dr. Matt Waller, Dean Emeritus for the University of Arkansas - Sam M. Walton College of Business, as they discuss the state of the retail supply chain industry in 2024. Topics of this part 2 conversation include: - Store-level implications of case pack quantity management. - Supply chain management …
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Department stores have played an enormous role in the retail landscape and often occupy large and important stores. However, in recent years, department store retailers have become increasingly challenged. While some have closed down, others continue to struggle in the face of increasing costs, intense competition, and faltering consumer demand. Gl…
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Ep. 36 - The Digital Front Door - The Omni-Channel Awakening - with Scott Benedict and Jim Okamura
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The Digital Front Door Series: Part 1 - The Omni-Channel Awakening Prepare to have your mind opened to the vast possibilities of the retail world as Scott Benedict hosts retail strategist Jim Okamura to unpack the secrets of omnichannel retailing that are setting the stage for a revolutionary customer experience. Ever wondered how retail heavy-hitt…
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Ep. 35 - Logistics of Tomorrow Shaped by Humanoid Innovation and Cost Analysis - with Jeff Cardenas
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Supply Chain Innovation Series: Part 1 - Unveiling Apollo: The Humanoid Robot Revolutionizing the Logistics Landscape Discover the trailblazing innovations at the heart of supply chain evolution with Josh Saffran and Harvey Williams, riffing with Jeff Cardenas of Apptronik. Jeff is the brain behind the humanoid robot Apollo, a marvel born from spac…
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285: How Technology Is Changing The Role Of People
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There is always debate about whether technologies like AI and robotics are destroying frontline jobs and "dehumanising" organizations. Or is the opposite true, where the argument is that these technologies are creating brand-new roles and opportunities? Join Oliver Banks as he considers 3 major technologies that have been connected to major job los…
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284: Building Momentum To Deliver - Book Launch Special
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A transformation's ultimate success is reliant on progress and execution. Because, without these aspects, nothing changes and the status quo lives on. The transformation withers and invested time, money and effort is wasted. In our special series of episodes, join Oliver Banks to explore the fourth quadrant of the core framework from his new book, …
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Leveling the Retail Playing Field: Small Brand Success at Walmart with James Harris
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Get ready to unlock the secrets of retail analytics success with James Harris as he joins Charles Greathouse to explore the transformative impact of High Impact on small brands navigating the complex world of Walmart. With James' rich expertise in analytics, replenishment, and sales, we expose the unbalanced battlefield where smaller suppliers freq…
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283: The Human Side Of Change - Book Launch Special
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The human aspects of transformation are among the hardest. They're often invisible, intangible and highly variable. But without facing into these factors, it's easy to veer off course and be blocked by obstacles. As we continue to celebrate the launch of Oliver Banks's new book, Driving Retail Transformation, this episode delves into aspects from t…
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282: Understanding The Solution - Book Launch Special
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Once you understand the problem or challenge, then you can start to consider the options and opportunities that forge the solution. In this bonus episode of the podcast to celebrate the launch of Oliver's book, Driving Retail Transformation, explore the second quadrant of the Retail Transformation Steering Wheel and discover why documentation has m…
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2024 Retail Supply Chain Industry Update with Matt Waller (Part 1)
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Host Mike Graen is joined by Dr. Matt Waller, Dean Emeritus for the University of Arkansas - Sam M. Walton College of Business, as they discuss the state of the retail supply chain industry in 2024. Topics of this part 1 conversation include: Leadership and supply chain management insights. Supply chain issues during the pandemic. Supply chain tec…
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281: Understanding The Problem - Book Launch Special
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Perhaps you know to "start with why". But before you understand the "why" of the transformation, you must first understand the status quo. What challenges face the business, or opportunities could be seized? In this special launch week bonus episode of the podcast, explore the first quadrant of the Retail Transformation Steering Wheel. Find out mor…
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Ep. 34 - Navigating the Middle Mile: Supply Chain Insights - with Bill Senn
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Embark on an expedition through the twists and turns of retail supply chain logistics with Bill Senn, an industry maestro whose career spans from the bustling beginnings at Sam's Club to his influential role at RJW. Our latest episode uncovers Bill's hands-on approach to perfecting the middle mile. Bill narrates a rare peek behind the curtain of lo…
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280: Driving Retail Transformation - Book Launch Special
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Retail leaders face disruption on every side. But transforming in response, while necessary, is easier said than done. Oliver Banks's new book, Driving Retail Transformation gives you the strategies and techniques you need to lead your organization through the journey of transformation in an age of uncertainty. In this special episode, explore the …
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How Olipop's Customer-Obsessed Strategy is Boosting their Growth
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In this episode, we meet Chad Wilson, Head of Marketing at Olipop. Olipop is a better-for-you soda brand on a mission to make the world healthier and happier. In this episode, we discussed growth into retail, structuring marketing teams, understanding the customer journey, and staying close to consumers. Topics covered Brand awareness and brand…
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How Chubbies Went from From Backpack Sales to 9-Figure Exit and 10-Figure IPO
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In this episode, we meet Preston Rutherford, Co-Founder of Chubbies. Chubbies was born in 2011 in San Francisco, they create men's shorts that aim to make every day feel like Friday at 5pm, bringing that chill vibe and good times to their audience. In this episode, we discussed omnichannel business, key lessons learned, and strategies for supportin…
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How Rare Beauty Brands Drives Growth Through Omni-Channel
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In this episode, we meet Chris Hobson, President and CEO of Rare Beauty Brands. Rare Beauty scales challenger brands with expertise in innovation, marketing, and infrastructure across various channels. In this episode, we discussed retail, e-commerce, direct-to-consumer channels, and how to build and scale an omnichannel brand in the beauty industr…
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Ep. 33 - Blending Technology and Tradition in the Wake of a Pandemic with AI Visionaries
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Explore the frontiers of artificial intelligence with us as we welcome two outstanding guests: Karen Kilroy, the pioneering CEO of Kilroy Blockchain Corporation and author, alongside Orson Weems, co-founder and executive director of the Music Education Initiative. Karen brings her expertise on AI authenticity to light, sharing her experiences with …
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In a world spinning with volatility, uncertainty, complexity, and ambiguity, the ability to remain confident is more crucial than ever. This episode brings to the fore the insights of Julie Smith, an executive leadership coach and author of "Coach Yourself Confident," as she dissects the nuances of confidence in today’s fast-paced environment. Delv…
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Impact of Serialized Items with Myron Burke (Part 2)
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Host Mike Graen continues his conversation with Myron Burke from Divergent Technology Advisors to discuss the impact of serialized items on retail supply chains including: Supply chain issues and product authentication. Serialization and its benefits in supply chain management. Supply chain modernization and collaboration.…
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Ep. 32 - Shaping Success by Elevating Others - with Matthew Loveless
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When Matthew Loveless walks into a room, you immediately sense that this is a man who knows the value of putting others first. Our conversation with Matthew, a seasoned veteran of Walmart with a rich history of servant leadership, uncovers the transformative power of this humble approach. Recalling the wisdom of leaders from Jesus to Sam Walton, we…
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In the ever-evolving retail landscape, success isn't just about simply adopting the best technologies or jumping on the hottest trends. It's about having the insight and agility to navigate through key themes and adapt to change. In this episode, delve into the philosophy behind Oliver Banks's book, "Driving Retail Transformation: How to navigate d…
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For listeners eager to dive deeper into the nuances of leveraging real-time feedback in the retail sector, a comprehensive guide awaits at RetailNews.AI. The article, "How to Embrace Real-Time Feedback," offers an in-depth exploration of strategies, benefits, and real-world applications of instant feedback systems. Discover actionable insights and …
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For listeners eager to dive deeper into the nuances of leveraging real-time feedback in the retail sector, a comprehensive guide awaits at RetailNews.AI. The article, "How to Embrace Real-Time Feedback," offers an in-depth exploration of strategies, benefits, and real-world applications of instant feedback systems. Discover actionable insights and …
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Connectivity is a standard expectation for modern retail stores. But what if networks and Wi-Fi connections could deliver more and open new opportunities? Enter the 'hyper-connected store'. In this episode, Keith Cahoon from Juniper Networks shares more about the vital role of connectivity and what modern networks can enable for forward-thinking re…
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Ep. 31 - Elevating Shopping Experiences in the Tech-Savvy World of Tomorrow - with Scott Benedict
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Prepare to be enlightened as Andy is joined by the inimitable Scott Benedict, whose advice on retail and omnichannel strategies is nothing short of gold. From his storied career at giants like Walmart and Sam's Club to his innovative work with McMillan Doolittle, Scott brings a treasure trove of expertise that's been officially recognized by the in…
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In an illuminating discussion on the Retail Podcast, Nick Patrick, Co-Founder and CEO of Radar, sheds light on how his company is reshaping the retail industry through advanced geolocation services. Radar, self-described as the all-in-one location platform, has emerged as a cornerstone in the retail sector, offering solutions that bridge the digita…
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Discover how Radar, led by CEO Nick Patrick, is transforming the retail landscape with cutting-edge geolocation technologies for enhanced customer experiences. For more information visit: https://retailnews.ai/category/technology/By The Retail Podcast
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Big Commerce Unleashes Next-Gen E-Commerce Dynamics
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In an enlightening conversation at the NRF, Meghan Stabler of BigCommerce outlined the transformative impact of their platform on the retail industry. BigCommerce, known for its enterprise-level e-commerce solutions, is propelling brands and retailers into the future with a modern, composable tech stack designed to meet the dynamic needs of both B2…
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