Ansira is an independent, global marketing technology and services company with clients across B2B, B2C, and B2B2C industries that leverage the company’s suite of proprietary technology platforms across website, media, and channel partner marketing. Ansira guides clients operating in distributed ecosystems to connect with their customers, fostering…

In the latest episode of Gig Gab, you’ll catch Eric Jackson and Carlo Carluccio from Boston’s own Best Not Broken sharing their journey from cover band roots to rocking high-energy performances with a mix of originals and covers, including an unforgettable opening gig for Barry Goudreau’s Engine Room. They spill on mastering the art of self-promoti…

From its humble beginnings as a hardware store in a small North Carolina town, Lowe’s grew to become one of the largest home improvement retailers in the world. The company counts nearly 300K associates, encompassing 1,700+ home improvement and outlet stores in the U.S. With more than 16M customer transactions every week, the brand celebrated $86.4…

In the latest episode of Gig Gab, Matt Musty, a seasoned pro known for his work with Train, Grace Potter, and others, joins Dave Hamilton to share invaluable insights into the diverse roles a musician can play—be it a team player in a band setting or a versatile session artist. Emphasizing the need to adapt, whether grooving to the iconic beats of …

This week on Gig Gab, Dave Hamilton welcomes guest cohost Adam Moskowitz from VAM Band, diving deep into the essence of musicianship and leadership. Adam shares his unique perspective on structuring your band life around personal commitments, showcasing how he manages the VAM Band. The discussion peels back the layers on how the “Bandleader Advanta…

Dive deep into the essence of live music production with insights from Dave Cook and Lewis Fawcett of Area 52 Studios joining Dave Hamilton on Gig Gab. As they navigate the intricacies of creating the perfect in-ear monitor mix for artists like Natalie Merchant, they emphasize the delicate balance between clarity and ambiance. Incorporating ambient…

Guest co-host Matt Gibson and Dave Hamilton dive into the essence of evolving as a musician in the digital age, discussing everything from the impact of social media followers to the intrinsic value of having a producer. Matt Gibson shares his journey, highlighting a significant moment where he lost a million followers, yet, underscoring the lesson…

This podcast is a brief discussion on the importance of having solid internal organizational practices in place, so that you can deliver consistency with your clients.By Polly Ingram | Christian Business Growth Coach, Sales Training, Homebased Business Consultant, Profit Growth Coach, Sales To Profit Mentor, Executive Leadership Skills Trainer, Entreprenurial Supporter, Process Leader

You’re in for a treat as Dave Hamilton sits down with Dallas Taylor, the maestro behind Twenty Thousand Hertz and Defacto Sound, exploring the intricate stories behind the world’s most iconic sounds. As they dive deep, Dallas shares his philosophy on respecting the audience, weaving in his journey of building an episode and the artistry involved in…

As brand marketers seek to comprehensively understand and use the customer data they’ve collected, one of the first considerations centers on integrating a customer data platform (CDP) into their martech stack or better leveraging the one already in place. While a CDP houses disparate data gathered by various technologies used in an organization, u…

Diving deep into the heart of live performances, guest co-host Mike Schulte and Dave Hamilton kick things off with a critical eye on popular trends, emphasizing the unique appeal of embracing mainstream events and acts, illustrated by Diane Warren’s Relentless film at SXSW. The conversation swiftly moves into the nitty-gritty of music gigs, from th…

The Coca-Cola Company’s global initiative, the ‘Best Coke Ever?’ debate, is using artificial intelligence (AI) to create a truly unique experience for consumers and Coca-Cola fans. One of the key elements in the campaign includes allowing Coke Zero Sugar to “speak for itself” to engage consumers through visual and auditory experiences. Partnerships…

The podcast show today is a conversation about how to run successful daily huddles with your team, while assuring you have the correct team. It's an encouragement to hire those who are better than you and fire those who are not performing quickly, so your team will be more successful.By Polly Ingram | Christian Business Growth Coach, Sales Training, Homebased Business Consultant, Profit Growth Coach, Sales To Profit Mentor, Executive Leadership Skills Trainer, Entreprenurial Supporter, Process Leader

As today’s brands continue to seek ways to improve their customer loyalty programs, marketers and loyalty professionals are challenged to provide enhanced experiences and authentic personalization that can lead to greater brand affinity. Emotional loyalty is not built overnight; brands must commit to knowing their customers and preferences, leverag…

Dive deep into insights that will resonate with every musician as guest co-host Chris Breen joins Dave Hamilton for this week’s Gig Gab. They kick things off by riffing on the best songs for a prom-posal, suggesting tracks like “Wang Dang Doodle” and “Teen Town” to set the mood (really?). The conversation quickly shifts to the gritty realities of p…

The first Melting Pot restaurant, established in 1975 by businessmen Bruce Knoechel and Roy Nelson in Maitland, FL, offered a simple menu of only three items — Swiss cheese fondue, beef fondue, and a chocolate fondue dessert. In 1979, with the support of two siblings, Melting Pot employee Mark Johnston opened another location in Tallahassee, follow…

In 1963, Consumer Value Stores was founded in Lowell, MA, providing customers with health and beauty products. The company name changed to CVS by the end of its first year in business, and by 1967, pharmacies began to appear within its stores. The brand focused on healthcare, and huge growth followed through multiple acquisitions and the establishm…

Mark Johnson, CEO of Loyalty360, spoke with Mladen Vladic, General Manager, FIS Loyalty Engagement Solutions, about looking at the holistic enterprise value of the consumer, the value in looking inside the organization to determine friction at touchpoints, and the challenges and opportunities in customer loyalty in the year ahead.…

In this week’s punchy episode of Gig Gab, guest co-host Billy Butler teams up with Dave Hamilton to dive deep into the nuances of live performance and the essence of creating memorable gigs. Starting with the undeniable impact of a stellar opening act, they pivot to the electrifying atmosphere of SXSW, emphasizing the importance of finding and harn…

Seasoned title insurance professionals have likely forgotten more than some who are newer to the industry have yet to learn. That said, you're never too experienced for a refresher course in the nuances of the complicated, and often strict insurance product we provide. In this episode, FNF's Linda Grahovec calls on industry expert, attorney Bush Ni…

Customer expectations continue to evolve, and when considering a purchase — a big ticket item or even a smaller one — they often look for flexibility in payment options. Merchants and retailers operate in an increasingly competitive space, seeking to create a better customer experience to win greater loyalty and frequency while also increasing sale…

This week’s Gig Gab podcast, featuring guest co-host Daniel East, dives deep into the heart of music gear and performance wisdom. From the vibrant stage of NAMM 2024, where Yamaha showcased its latest with performances by Nathan East and company, to the detailed discussions on the latest in drumming gear like the Yamaha HHS9D Hi-Hat Stand and the i…

Mark Johnson, CEO of Loyalty360, spoke with Bob Holtcamp, President and CMO at Bob Evans, about leveraging a new AI-driven loyalty-and-offer solution, merging marketing and IT leadership, and making customers feel recognized and important.By Loyalty360

The impact employee theft is having on business profits. Employee theft is often unrecognized until the profits of the company have lowered so significantly that an audit is required.By Polly Ingram | Christian Business Growth Coach, Sales Training, Homebased Business Consultant, Profit Growth Coach, Sales To Profit Mentor, Executive Leadership Skills Trainer, Entreprenurial Supporter, Process Leader

Mark Johnson, CEO of Loyalty360, spoke with Kim Welther, Vice President, CRM & Loyalty for Baesman, about the challenges and opportunities in the year ahead, including defining and measuring success, metrics to consider, and what it takes to stand out in a crowd.By Loyalty360

This week’s Gig Gab podcast marks a momentous occasion with Paul Kent’s return to celebrate its ninth anniversary alongside Dave Hamilton. Diving into the heart of gig life, they share insights on integrating new members into The Houserockers, emphasizing the essence of letting musicians thrive in their element. The evolution of a band is a journey…

Let’s review a few methods to identifying productivity killers every business should utilize to determine if you have inefficiencies negatively impacting your profit growth. They are as follows: listen to employee feedback, perform observations on processes, implement software for evaluation, assess business technology needs and evaluate KPIs.…

If higher mortgage rates and scarce housing inventory wasn't enough, now a spike in homeowners insurance premiums adds another challenging ingredient to buying a home. The Florida market is in the crosshairs, but why are places far removed from hurricanes and wildfires also being impacted by rate hikes? In this episode, FNF's Chuck Cain calls on in…

Mark Johnson, CEO of Loyalty360, spoke with Laura Miller, SVP of Strategic Services, and Martha Cohen, Vice President, Client Services at Kobie, about leveraging artificial intelligence (AI) to reduce pain points, breaking down organizational silos to build better programs, and challenges in customer loyalty.…

Dive into the dynamic world of band life with Dave Hamilton and guest co-host Mike Schulte, as they explore the essentials of band dynamics and the logistics of playing shows. From the importance of understanding bandmates and fostering a positive environment by scheduling time to vent and finding gratitude, to the practicalities of choosing the ri…

Mark Johnson, CEO of Loyalty360, spoke with Jill Moser, SVP of Global Offers at Mastercard, about what will impact loyalty in 2024, how brands should approach building relationships, and why offering customers choice is imperative to remain competitive in the loyalty space.By Loyalty360

This week on Gig Gab, Brad Madix drops by for a masterclass in live sound mixing, sharing insights from his expansive career that’s touched the stages of Florence + the Machine, Sara Bareilles, Queensrÿche, Rush, and Linkin Park, to name a few. Diving into the nuances of live performance, Brad helps Dave Hamilton unpack the evolution of touring pos…

Hooters is a globally iconic, image-based, casual dining restaurant brand founded in 1983 in Clearwater, FL. The company consists of nearly 370 stores in total, which include domestic and international franchisees. The brand’s footprint counts 42 states in the U.S. and 29 countries and endeavors to serve great food in a fun environment. Hooters’ ta…

The digital age offers the opportunity for seamless, secure, paperless real estate transactions. Yet the industry is slow to adopt and reluctant to implement technology or applications that have proven to save time and money. In this timely download, FNF's Chuck Cain welcomes Stavvy's EVP Digital Strategy Tim Anderson to cover not only the "what", …

Mark Johnson, CEO of Loyalty360, spoke with Don Smith, EVP, Chief Consulting Officer at Brierley, about defining and measuring success, trends Brierley notes for 2024, and what generative AI means for brands.By Loyalty360

In this week’s Gig Gab, Dave Brunyak–known now as Dallas Corbin–joins Dave Hamilton for a deep dive into the art of persona creation and redefining one’s place in the music world. They reminisce about Dave’s first appearance on the show back in 2015 and delve into the genesis of ‘Dallas Corbin,’ a persona that carved his path into country music. In…

Mark Johnson, CEO of Loyalty360, spoke with Tom Madden, Executive Vice President, and Katie Berndt, Vice President, at Phaedon, about expected trends in 2024, challenges and opportunities for brands, and how listening to customers will determine loyalty program success.By Loyalty360

In this week’s Gig Gab episode 413, guest co-host Billy Butler joins Dave Hamilton to dive deep into the nuances of live performance and band dynamics. They kick off with a robust discussion on ‘four-walling’ a show, emphasizing the importance of asking “Why would people want to come and see your band?” Drawing from examples like The Dead South, Ga…

Successful Business Years don't just happen, they must be planned out. Today's episode is a discussion on the thought process and things you should be thinking about in the planning process and then encouragement to implement your business goal plans, so you may achieve success.By Polly Ingram | Christian Business Growth Coach, Sales Training, Homebased Business Consultant, Profit Growth Coach, Sales To Profit Mentor, Executive Leadership Skills Trainer, Entreprenurial Supporter, Process Leader

In today’s commercial landscape, fostering customer loyalty requires more than discounts and rewards. Brands must also deliver personalized experiences to engage and delight customers along their journey. Xoxoday empowers brands to meet this challenge with software solutions that promote loyalty by enhancing the customer experience. Loyalty360 spok…

In this week’s Gig Gab podcast, guest co-host Dan East joins Dave Hamilton as they dive into a rich discussion tailored for musicians and performance artists. The episode opens with Dan sharing his expert planning strategies for the upcoming NAMM show. He provides valuable insights on how to navigate such large-scale events, emphasizing the importa…

This podcast is a discussion covering the challenges businesses face when they allow other businesses to charge for the services they provide, rather than collecting for those services upfront. We'll dive into alternative options to avoid the crisis of an out of control accounts receivable balance.By Polly Ingram | Christian Business Growth Coach, Sales Training, Homebased Business Consultant, Profit Growth Coach, Sales To Profit Mentor, Executive Leadership Skills Trainer, Entreprenurial Supporter, Process Leader

In the journey from that first retail flower shop founded in Manhattan by Jim McCann in 1976 to the gift-giving resource giant known as 1-800-FLOWERS.COM, Inc., the trajectory of the company has been one of growth. From that first location and over the next ten years, McCann went on to open 13 more stores. In 1986, the company secured the toll-free…

Mark Johnson, CEO of Loyalty360, spoke with Sam Panzer, Director of Industry Strategy at Talon.One, about the 2024 trends in customer loyalty and some of the opportunities he sees within his organization from the brand side.By Loyalty360

Bojangles is a Carolina-born restaurant brand specializing in Southern food like hand-breaded fried chicken and made-from-scratch biscuits. Founded in 1977 in Charlotte, N.C., by Jack Fulk and Richard Thomas, the brand now operates over 800 restaurants in the Southeast. Deeply influenced by “Southern hospitality,” Bojangles draws guests back to its…

This week on Gig Gab, dive deep into the world of hearing health with Frank Wartinger, a renowned music audiologist and podcaster! Wartinger emphasizes the importance of protecting your ears, especially for musicians and avid music fans. He introduces the “Dangerous Decibels Three Part Solution” – a practical approach involving turning down the vol…

From the inception of railroads in the U.S., commercial freight railroads operated private passenger service. However, by the 1960s, travel by air and interstate highways dominated, and it was no longer profitable to operate passenger railroads. As a result, private railroads in the U.S. were not doing well. Passenger service was one of many headwi…

During our podcast today, we will be discussing a couple reasons why performing a cost analysis is important. Given my manufacturing engineering background, I think more in those terms sometimes where others forget about the need for performing a cost analysis. It's a critical point on impacting the profit growth potential or making a bad financial…

Founded in 1957 in Salisbury, N.C., Food Lion has spent over six decades delivering fresh and affordable products to its customers. With over 82,000 Food Lion associates serving more than 10M customers each week, the brand’s 1,108 store locations span a 10-state operating footprint in the Southeast and Mid-Atlantic regions of the U.S. A part of the…

This week’s Gig Gab, guest co-host Mike Schulte joins Dave Hamilton as they dive into the diverse world of gigging. They kick off discussing New Year’s gigs, pondering if it’s a 2023 or 2024 gig – a unique time warp for musicians. The conversation shifts to the technicalities of in-ear monitors (IEMs), highlighting the need for updated molds as ear…