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Bob Evans: Cultivating Emotional Loyalty by Making Customers Feel Recognized and Special

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Manage episode 402798523 series 3272525
Content provided by Loyalty360. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Loyalty360 or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

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Mark Johnson, CEO of Loyalty360, spoke with Bob Holtcamp, President and CMO at Bob Evans, about leveraging a new AI-driven loyalty-and-offer solution, merging marketing and IT leadership, and making customers feel recognized and important.

  continue reading

Chapters

1. Bob Evans: Cultivating Emotional Loyalty by Making Customers Feel Recognized and Special (00:00:00)

2. Customer Loyalty Interview With Bob (00:00:05)

3. Bob Evans Farmhouse Feast and Loyalty (00:13:24)

4. Bob Evans on Customer Loyalty (00:22:14)

388 episodes

Artwork
iconShare
 
Manage episode 402798523 series 3272525
Content provided by Loyalty360. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Loyalty360 or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Send us a Text Message.

Mark Johnson, CEO of Loyalty360, spoke with Bob Holtcamp, President and CMO at Bob Evans, about leveraging a new AI-driven loyalty-and-offer solution, merging marketing and IT leadership, and making customers feel recognized and important.

  continue reading

Chapters

1. Bob Evans: Cultivating Emotional Loyalty by Making Customers Feel Recognized and Special (00:00:00)

2. Customer Loyalty Interview With Bob (00:00:05)

3. Bob Evans Farmhouse Feast and Loyalty (00:13:24)

4. Bob Evans on Customer Loyalty (00:22:14)

388 episodes

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