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Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
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Loyalty industry podcasts tailored for marketing professionals. Stay ahead with the latest news and best practices from around the globe, designed to empower, inform and inspire. Brought to you by Loyalty Wired.
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Focused on helping Ecommerce brands optimize their traffic and website for high performance. Whether you're launching a startup or scaling an established brand, this is your go-to resource for actionable advice on optimizing your Ecommerce brand to the next level.
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Loyalty360 is the association for customer loyalty. We bring together the best loyalty-focused professionals from technology and service suppliers and brands under one roof. Through Loyalty360, these professionals find invaluable resources, networking opportunities and guidance provided by internal thought leaders and brands/suppliers on the cutting edge of customer loyalty.
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Behavioral Science For Brands: Leveraging behavioral science in brand marketing.
Consumer Behavior Lab
The Consumer Behavior Lab is dedicated to teaching marketersacross the United States how behavioral science principles can beapplied to help their brands. By decoding the underlying motivationsof how consumers make decisions, the CBL seeks to make a betterindustry - where both brands and agencies put proven sciencebehind their decision making.
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Customerland is a podcast about …. Customers. How to get more of them. How to keep them. What makes them tick. We talk to the experts, the technologies and occasionally, actual people – you know, customers – to find out what they’re all about.So if you’re a CX pro, a loyalty marketer, a brand owner, an agency planner … if you’re a CRM & personalization geek, if you’re a customer service / CSAT / NPS nerd – you finally have a home.
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A regular podcast from marketing veteran Rob Voase (sometimes with his co-host Jen Clinehens), who discuss everything from CRM to Customer experience to Brand to Marketing careers (with occasional swearing. Sorry Mum).
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We celebrate the fun & positive side of miles, points & travel while talking to the most interesting people in the space. Get inspired to travel, find out the latest tricks and learn how to maximize travel rewards. Save money, accomplish your goals and form memories that will last a lifetime! Shawn Coomer has spent the last 17 years globetrotting with his family and has been professionally covering the miles & points space since 2013 when he launched Miles to Memories. He earns and burns mil ...
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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Dr. Joseph A. Michelli
New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more. At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.
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Weekly Tac-planning on marketing, brand strategy, and category design for early & growth stage veteran small businesses, keeping you in the fight and not face down in a rice paddy!
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Welcome to Retain: The Customer Retention Podcast! Join host Lauren DeSouza on her journey to discover the power of retaining customers. Accompanied by marketing experts, this podcast will demystify customer retention and deep-dive into how international companies are using it to keep their customers coming back for more.
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Customer service, done right, can be your company’s single, biggest, competitive advantage. Join Customer Service Authority and best-selling author, John DiJulius, as he interviews leaders who are revolutionizing their industries. Hear their successes, and sometimes failures, that built best practices for exceeding expectations and gaining market share. Plus learn how these practices can be applied to your B2B or B2C business. Each episode provides CEOs, CXOs, COOs, CMOs, CHROs and other cus ...
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A podcast dedicated to helping businesses improve their customer engagement. Covering growth, retention, technical, and industry trend topics, brought to you by OneSignal, the world's most popular customer engagement solution used by 1+ million businesses sending more than 10 billion daily messages.
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Welcome to the thrilling world of the Business Superfans Podcast, with your host, Frederick "Freddy D" Dudek! Immerse yourself in our dynamic episodes as we delve deep into the art of transforming your employees, customers, and most valued business allies into your most fervent advocates. Imagine having superfans who do more than just support your brand; they amplify your message, and significantly boost retention, loyalty, and sales, all without the need for additional spending. In each epi ...
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Produced for both aspiring and recognized digital thought leaders, the show focuses on how social media contributes to creating and sustaining business in social selling, brand storytelling, content marketing, social search, AI, social media, digital marketing, and digital PR, Barbara interviews friends in high places. Tune into smart insights that will keep you on top of today's fast-emerging trends. Grow your social business, reach, and relationships with Barbara Rozgonyi.
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Everything you need to know about the business of travel today. Each episode covers new travel stories from Skift's editorial team. Listen to the latest developments at hotels, airlines, destinations, online booking sites, and more. Presented by Brand USA Published Tuesday through Friday by 5am ET. For ongoing coverage, please visit Skift.com/news.
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Welcome to 'Who Cares About My Story?'. A podcast by Reme Mancera on the impact of sharing your Personal Brand Story on your business. Conversations about the benefits and also the behind-the scenes challenges you face in deciding which parts to highlight, without oversharing or pretending to be someone else. Reme Mancera is a strategist specializing in Personal Brand Story who guides course creators, coaches and service providers who are navigating a transition in their business. It's time ...
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Free Courses with a good blend of key areas that a Good Salesperson needs to pay attention to...to get the Sales Boom, Customer loyalty & Brand Recognition they've always wanted!
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The Omnichannel Marketer Show - hosted by Kait Stephens - is frank discussion about what it takes to build a consumer brand, create a seamless omnichannel experience, and drive revenue and customer lifetime value across DTC, Amazon, and Retail Channels. If you’re looking for the latest strategies, tips, and trends from seasoned omnichannel marketers, want no-B.S. answers to your biggest ecommerce questions, need a perspective on how your peers are addressing the same issues, or just simply w ...
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Conversations about the art and science of building brand communities, hosted by community expert Clare Sutcliffe.
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The loyalty industry landscape changes daily, and it's almost impossible to stay on top of new trends, marketplace shake-ups, or stories of the past that shaped where the industry is today. That's why Loyalty Out Loud will tackle a different topic with new guests every episode, digging into the industry's past or shooting into its future at any minute.
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Shining a light on the change-minded Restaurant Leaders behind our favorite brands. Get inspired with innovative brand building, guest engagement, and revenue-driving strategies. Join host Jen Kern, long-time CMO, as she dishes with leading restaurant pros who are elevating their game and careers by staying agile in the face of uncertainty to help their brands shine and prosper.
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We're a digital marketing company that helps USA businesses leverage technology, marketing automation & authority positioning tools to drive leads, sales & brand loyalty.
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Let’s talk through the future of brand manufacturing in the digital age. Welcome to Unpacking the Digital Shelf. For more commerce content for all brands CPG & beyond, visit us at www.digitalshelfinstitute.org
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Welcome to The Disruptionists – the podcast for visionary entrepreneurs and business owners who are ready to redefine marketing and branding. Hosted by Jess Singh, a leader in innovative marketing, this channel explores transformative branding, advanced marketing tactics, and enhancing the customer journey. Each episode offers practical insights on brand strategy and business leadership, crafted to revolutionize the approaches of SME owners. Whether you're refining your marketing, exploring ...
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Unrolling E-Commerce explores the marketing strategies of companies and individuals that are building a brand and growing their ecommerce business. If you have a side hustle, want to grow your existing business, or just want to hear some great advice, this is the podcast for you.
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What is the role of a brand when brand loyalty has diminished? The world of consumer goods has become increasingly fragmented, this expansion of choice from beauty to apparel to beer has disrupted consumer decision making - buying behavior doesn't follow a playbook. Now more than ever curiosity and discovery trump consistency. Offering a unique benefit, establishing memory structures, and showing up in the right channels have become baseline. This podcast will address and seek to understand ...
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Make sure your brand is everything it can be. If you're not tending to your brand in this chaotic environment, you might as well be shredding your money. Every week, our panel of top brand experts will discuss the state of the universe - and share insights in strategy, creative, digital, content, social and every area that can help build better and stronger connections with your audiences. Sometimes we'll agree, sometimes we'll argue and sometimes we'll just call BS on the whole thing. But, ...
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One Podcast, Two Styles: 1. A daily one minute briefing on the latest trends, statistics and industry news in the world of customer loyalty. 2. A weekly conversational style interview with marketing experts and business leaders sharing insightful and entertaining stories about customer loyalty. For curated customer loyalty news stories and full length articles which may have been referenced on the show, please visit https://theloyaltyminute.com
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One of the key things we frequently observe is the speed with which the retail space is evolving and how many people are finding it challenging to keep up. That’s exactly why we started this podcast - to provide experts a stage to share what they have been working on, bring new ideas to the forefront, create more awareness, and explore cutting-edge technologies. In a world where customer experiences can make or break a brand, “The Retail Spotlight” is a new podcast series where executives fr ...
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The branding deep dive podcast is a podcast where we have in-depth discussions with founders, marketers, and brand strategists on how to build a brand that people love. The host is Ahmed Cheema, a brand strategist. Check out our website for more branding and marketing content: https://brandingdeepdive.com/
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The Food Intelligence Podcast is a show from Tastewise, where we talk to innovators and leaders in the food and beverage industry to learn how they grow brands and build amazing businesses. Our mission with this show is to share valuable advice with other Go-To-Market professionals in the food industry and learn as much as we can in the process.
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Every Talk Experiential Podcast features an in-depth interview and conversation with a key player in the world of experiential marketing. Take control of your brand in today’s changing marketplace by learning how to create authentic and unique connections with consumers on a personal level. Learn how to successfully employ experiential marketing strategies to increase your brand’s engagement and create meaningful experiences that lead to brand loyalty.
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I left my corporate job in 2018 and decided to take my love of business strategy full time. I wanted to help businesses effectively increase brand awareness and loyalty through a 360 approach of brand building. As CEO at, For the Love Of People Group, I use a variety of tools to build your brand whether that be improving your website, increasing your web traffic, or building you as a brand through various PR and marketing methods. This podcast is about inspiring the entrepreneur in you to li ...
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For aspiring authors, writing a book is a lifelong dream, but one that can seem to be just out of reach. The process of writing a book can be both exciting and frustrating. The idea can be there , but sometimes we get stuck and can’t seem to find the inspiration to move forward. If you are an expert in your field who is thinking about writing a book, you’ve come to the right place. Welcome to The Author’s Corner, a show where we will help you unlock your creativity and write the book of your ...
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The show which helps pet brands, marketers, business leaders and entrepreneurs to build more meaningful relationships with & sell more effectively to one of Australia's fastest growing consumer groups - Pet Parents.
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Hosted by aigo.ai co-founder, Srini Pagidyala, the Inside Innovator’s Mind - A Customer Engagement Podcast, features North America’s most innovative & bold leaders giving us an insider's view on what it takes to bring about engaging customer experiences that increase loyalty, market share, wallet share and significantly reduce cost to service customers, while creating brand evangelists. This show is sponsored by aigo.ai, the world’s first and only chatbot with a brain. Learn more at: https:/ ...
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Business leaders from across America sharing their personal journeys and experiences with existing and emerging leaders of America, offering insights into their paths to success.
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Tips, tools & resources to help restaurant owners and managers Rock Their Restaurant! Engaging conversations with industry leaders and fellow restaurateurs.
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A PenBoyRoy Podcast on Fountain Pens and Fountain Pen yammer. Got good words? Wanna share? Email us at pentertainmentpodcast@gmail.com. Check out my affiliate link to make pen purchases and support me and my content! https://goldspot.com/?aff=3
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Marketing for the Banking and Financial Services Industry
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We are a few gamers who happen to also be husbands and fathers. Amongst the time constraints of life, we manage to balance everything including our sacred gaming time. Our loyalty lies with Sony's brand and we want to share our love of Playstation gaming.
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The Glossy Podcast is a weekly show on the impact of technology on the fashion and luxury industries with the people making change happen.
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Looking to grow your DTC brand? 'Ecommerce Marketing 101' has the answers. Join us for honest discussions with marketers and creatives who have hands-on experience scaling ecommerce businesses. We'll share the secrets behind their success and dive deep into the strategies they've used to scale their brand. Hosted by Dash.app, the visual content management tool trusted by top ecommerce companies, this podcast takes you behind the scenes of ambitious DTC companies. Whether you're a seasoned pr ...
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TYCA: The Repeat Purchase & Loyalty Podcast - Insider Strategies from DTC Operators & Founders Join Blake Imperl, Head of Marketing at Wonderment, as he dives deep into the world of eCommerce and retention marketing. Blake interviews leading DTC operators and founders to uncover their proven strategies for driving repeat purchases and building brand loyalty. Say goodbye to generic tips and fluffy content. This podcast delivers actionable insights and tactics that you can use to boost repeat ...
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The eCommerce Profits Podcast features top founders and experts in the e-commerce industry and takes an in-depth look at the struggles & successes in growing eCommerce brands profitably.
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Cargo Shorts tackles all things related to the transportation of goods. Each episode digs into a key issue facing North American surface transportation with expert insights from economics, automation, and logistics professionals. Learn more about the complexities in the supply chain you’re facing in your business.
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Lovemark? Infusing your brand with Mystery, Sensuality and Intimacy
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In this episode, Dr. Michelli delves into the pervasive presence of marketing messages in our daily lives and how businesses can transform their communication from ordinary to extraordinary. Drawing inspiration from Saatchi & Saatchi's concept of "Lovemarks" introduced in Kevin Roberts' book "Lovemarks—The Future Beyond Brands," this discussion foc…
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Reconciling Consumer Expectations and Brand Realities for Better Travel Loyalty
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Today on our podcast, we explore the specifics of consumer expectations from loyalty programs with Jeff Zotara, Chief Marketing Officer at Arrivia. Jeff discusses key findings from Arrivia's 2024 Travel Loyalty Outlook, highlighting the stark misalignments between what businesses believe consumers want and the actual consumer priorities. We uncover…
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Founder Jenny Bird: 'We're a unicorn in the consumer space,' with great word of mouth and brand loyalty
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Without outside investment, 16-year-old accessories brand Jenny Bird has become a go-to brand for celebrities including Hailey Bieber and Selena Gomez, as well as influencers and a growing community of everyday consumers. With its high-quality products, affordable price points and strategic retail partners, Jenny Bird has become an eight-figure glo…
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Pure Barre: Forming Strategic Partnerships, Leveraging Customer Data, and Amplifying Brand Awareness
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A part of Xponential Fitness, a large global franchise group of boutique fitness brands across verticals including pilates, barre, cycling, rowing, dance, yoga, and more, Pure Barre is a barre-focused franchise boasting over 600 wellness studios across the U.S. and Canada. Thousands of members of all fitness levels enjoy Pure Barre’s low-impact cla…
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DigiMarCon SEA2024 Report: Goldmining Digital Marketing PR Strategies
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Where do you go to mine digital marketing gold? How about Charlotte, NC - the place where the gold rush started? Listen in as Barbara Rozgonyi, a fractional CMO and CEO of CoryWest Media, shares insights from DigiMarCon Southeast Atlantic in Charlotte where she presented "PR in the Digital Age: How to Amplify Your Brand's Voice Through Integrated M…
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Presented by Brand USA Episode Notes The National Transportation Safety Board has blasted Boeing, arguing the planemaker shared sensitive information with the media, writes Airlines Editor Gordon Smith. The NTSB said that Boeing had violated the agency’s investigative rules by disclosing information to the press about the January blowout on an Alas…
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Week in Review: Shein's IPO, Amazon's low-price competitor, LVMH's expanding portfolio
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On the Glossy Week in Review podcast, senior fashion reporter Danny Parisi and international reporter Zofia Zwieglinska break down some of the biggest fashion news of the week. This week, we talk about the confidential IPO filing by Shein in London, the effect of Shein’s low-price model on industry players like Amazon and the ever-growing portfolio…
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Xbox Can Teach the Travel Industry a Few Things
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Presented by Brand USA Episode Notes A Microsoft executive believes Xbox can teach the travel industry several things about the customer experience, writes Travel Technology Reporter Justin Dawes. Shane O’Flaherty, a Microsoft executive who spoke this week at hospitality tech event HITEC, said Xbox has found ways to drive digital engagement with co…
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Ally Financial: Uniting Communities with Sports Partnerships and Elevating the Customer Experience
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As a leading digital financial services company, Ally Financial focuses on serving communities and helping customers navigate life milestones and achieve financial goals. From helping customers chart a path to homeownership to planning for retirement, the brand seeks ways to connect with customers in meaningful interactions. Personal finance can be…
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Can frontline employees truly revolutionize customer service? On this episode of The Customer Service Revolution, we uncover the insights shared by shuttle bus drivers in a unique focus group, revealing the crucial role of those on the frontlines in gathering and acting on customer feedback. John DiJulius, Chief Revolution Officer, emphasizes the p…
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Over the past 100 years, the Walt Disney Company has grown from a small animation studio to become one of the largest companies in the world, with an enviable history of creative and financial success. But as it's grown and acquired companies like Marvel, Pixar, and Lucasfilm, can its winning streak continue? What has Disney lost in the process of …
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397. Delivery Driver to CEO - Gregg Majewski
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Today on the Restaurant Rockstars Podcast, I’m speaking with Gregg Majewski, the former CEO of Jimmy Johns, who’s now growing Craveworthy Brand’s multiple concepts in 24 states and counting. The Restaurant Profit Maximizer will show you proven ways to BOOST your restaurant bottom line. https://restaurantrockstars.com/profitmaximizer Connect with us…
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Presented by Brand USA Episode Notes The U.S. hotel industry’s performance has had mixed fortunes so far this year. The luxury sector has experienced robust growth in demand and room rates while economy hotels have struggled, reports Senior Hospitality Editor Sean O’Neill. Luxury hotel occupancy was up 1.8% in the first five months of 2024, accordi…
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American Giant’s Bayard Winthrop: Presidential candidates are ‘yapping about the importance of American jobs,’ but not supporting domestic production
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This week, 13-year-old direct-to-consumer brand American Giant announced a partnership with Walmart centered on bringing high-quality, American-made apparel to 1,700 Walmart stores nationwide. Starting on July 4, Walmart shoppers will be able to purchase 100% cotton tees completely sourced and made in the U.S. for $12.98. According to Bayard Winthr…
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Mastering Product Sourcing from China - with JK Beaton of China Product Pros
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In this episode of the Ecommerce Optimizers Show, host Scott Reid sits down with JK Beaton, co-founder of China Product Pros, to explore the intricacies of sourcing products directly from Chinese factories. JK shares his extensive experience in managing supply chains and negotiating with Chinese businesses, emphasizing the importance of eliminating…
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Loyalty360 Loyalty Live | Peter Vogel, vPromos
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Founded in 2009, vLoyalty is a privately held company headquartered in Dallas, Texas. The company combines the power of payments, card-linking loyalty and promotions, and text messaging to help companies easily enroll, engage, understand, and reward customers to drive repeat visits and sales. vLoyalty offers clients a patented cloud-based suite of …
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#011 - The True Impact of Marketing Language 📈🗣️
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In this episode of The Disruptionist, Jess Singh delves into the importance of understanding marketing lingo. Whether you're new to marketing or looking to refresh your knowledge, this episode is for you. Jess emphasizes how knowing the right terms helps in effective communication within your team or with external partners. Join the disruption move…
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Welcome to another episode of the Business Leaders of America Podcast! In this episode, we have the privilege of speaking with Steven Pope, the founder of My Amazon Guy, a leading Amazon agency boasting $20 million in annual revenue and over 400 active brands. Steven's journey is truly inspiring. From his beginnings as a TV reporter in Idaho to bec…
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July Fourth Short-Term Rental Bookings Surge on the U.S. Coasts
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Presented by Brand USA Episode Notes Travelers heading to New York City for the Fourth of July weekend aren’t booking as many short-term rentals as they did last year. Bookings are instead surging at destinations along the Atlantic coast, writes Global Tourism Reporter Dawit Habtemariam. AirDNA revealed that New York City is no longer a top 10 mark…
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Customer Experience Expert: The Feeling That Customers Want the Most, The Problem with Personalization & The Role Gratitude Plays in Customer Experience
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In this Retain: The Customer Retention Podcast episode, Lauren DeSouza speaks with Dennis Wakabayashi, the curator of the CX Hall of Fame, which celebrates the best and brightest stars in the customer experience field. Together they discuss how to look at personalization in a completely different way, the monumental impact that the feeling of an un…
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LIVE FROM CANNES LIONS: Navigating the Amazon Canvas with Jeff Cohen, Principal Evangelist at Amazon Ads
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Live from the Cannes Lions Festival of creativity where commerce and retail media took center stage we turned to Jeff Cohen, Principal Evangelist at Amazon Ads to help navigate the changing world of the Amazon Canvas and how brands should be utilizing the suite of options from AMC to Prime Video and beyond.…
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Newscast 2 - Spotlight on GDPR, the UK market & Blind Loyalty
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This week Rick Ferguson travels to the European Union for a look into the current state of General Data Protection Regulation compliance, Charlie Hills, of WPP, gives a summary of the UK loyalty market and Amanda Cromhout shares her inspiration for setting up the Blind Loyalty Trust.By Iain Pringle
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Travel Venture Capital, Airbnb Transparency and Real AI Biz Travel
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Presented by Brand USA Episode Notes Venture capital investment in the travel industry hit its lowest level in a decade in 2023, one finding from a new Skift Research report examining the state of venture capital investment in travel. The travel industry had only $2.9 billion of venture capital investment in 2023, compared to nearly $9 billion in 2…
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Week in Review: Golden Goose postpones IPO, Galeries Lafayette bounces back, Celine embraces Pilates
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On the Glossy Week in Review podcast, senior fashion reporter Danny Parisi and editor-in-chief Jill Manoff break down some of the biggest fashion news of the week. This week, we talk all things luxury, including Golden Goose’s postponed IPO due to Europe's rough economic climate, Galeries Lafayette’s bounceback and plans for the Olympics, and Celin…
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Three Lessons from a Travel Hacker + Thoughts on Bilt & Wells Fargo with Benjy Harmon
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Episode Description On this episode Shawn is joined by MtM Senior Editor and Moderator for our Diamond Lounge Benjy Harmon. Benjy is well known as being one of the most prolific members of the miles & points hobby, but today he is bringing three important lessons he thinks you should know. They might just change the game for you or at least help yo…
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Episode #153: Robin’s Riff on “How to Write a Book Title that Sells” (Part 1)
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Summary: You can’t judge a book by its cover, but a well-crafted book title can go a long way in taking someone from being a book browser to a book buyer. But in this Robin’s Riff, I break down my secret formula for how to build a title that not only gains reader’s interest, but makes it easy for them to refer your book to others! In Episode #153 o…
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Presented by Brand USA Episode Notes Destinations across Europe are grappling with extreme heat, with soaring temperatures contributing to the deaths of five tourists in Greece. Authorities on the continent are struggling to develop strategies to combat the heat, writes Travel Experiences Reporter Jesse Chase-Lubitz. Chase-Lubitz notes policy exper…
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Episode 171 | Beyond the Inbox: Exploring Bank Marketing Via Texts
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Unpack the complexities of text messaging in bank marketing with Josh and John. From privacy dilemmas to effective tactics, this episode offers practical insights and humorous commentary for marketers navigating the digital landscape. The post Episode 171 | Beyond the Inbox: Exploring Bank Marketing Via Texts appeared first on Marketing Money Podca…
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161: Improve CX in Contact Centers with Technology
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Can AI revolutionize customer service? In this episode of The Customer Service Revolution, John sits down with Joel Sylvester, partner and Chief Client Officer at Five Star Call Centers, to explore how AI and machine learning are transforming the customer care landscape. Joel reveals how integrating advanced technologies can enhance customer intera…
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Communicating your story authentically as an introvert, with Ilaria Sambi [007]
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Today’s guest is Ilaria Sambi, a ThriveCart specialist who creates systems, funnels & automations to help introvert business owners sell more without being loud or being online all the time. During our conversation, she recalls some bold moves like relocating to a new country and pivoting her career multiple times. She moved from Italy to the UK fo…
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From Luxury Media to Pet Tech and Scaling MyPetGo on $0 CAC with Richard Nilsson
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Welcome back to the eCommerce Profits Podcast! In today's episode, I'm excited to dive deep with Richard Nilsson, the CEO and founder of MyPetGo. Richard transitioned from the tumultuous world of digital media to revolutionize the pet industry with innovative technologies and partnerships. Key Highlights: - Journey from Media to Pet Tech: Richard n…
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Morilee CEO Terri Eagle on how social media is changing the bridalwear industry
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Founded in 1953, the bridal brand Morilee has become known for gowns catering to a wide range of bridal styles. Over the years, the brand has expanded its global presence, now selling through more than 2,500 retail partners. In 2018, Terri Eagle took over as CEO, bringing experience from leading roles at fashion brands including David Yurman and To…
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Jonathan Haywood, Former Director CRM & Transformation at Holland & Barrett | 🎙️ Personalisation, Loyalty and Innovation in the Health and Wellness Space #1
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Everyone likes being first, be it in a race or to embrace new technologies. In the debut episode of 'The Retail Spotlight' podcast, Mitul Jain (CEO of refive) engages in an insightful conversation with Jonathan Haywood, Former Director - Digital, Loyalty, CRM, Transformation at Holland & Barrett. 🌟 With over 11 years at this iconic health and welln…
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Loyalty360 Loyalty Live | Kelsey Crookes, Baesman
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Baesman Group helps brands solve personalized marketing challenges with a strategic focus on loyalty programs. Their team of customer engagement strategists, made up of former brand-side marketers, specializes in helping their clients truly understand their customers’ buying behaviors and mapping that to their overall loyalty journey. Baesman also …
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Snack50 Consumer Shifts + news from PegaWorld
46:13
46:13
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Join Hunter Thurman, founder and CEO of Alpha Diver, as he explores the psychological factors driving our snacking habits. Hunter shares findings from the latest Snack 50 report, revealing how snacks, soft drinks, and fast food serve as tools for emotional self-regulation. Discover how Alpha Diver's PsychPulse database, with over 40,000 entries, pr…
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Navigating the Hidden Marketing Recession: Strategies and Insights from 121 CMOs
9:57
9:57
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9:57
Is the marketing world facing a hidden recession? Discover the truth behind the numbers with me, Barbara Rozgonyi, in this eye-opening episode of Growing Social Now News. Based on an exclusive survey by Bospar, CMO Huddles, and Redpoint, we uncover how 121 CMOs are grappling with budget cuts, extended deal cycles, and significant layoffs despite a …
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396. From Internship to Ownership - Reed Adelson
42:40
42:40
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42:40
In this episode of the Restaurant Rock Stars podcast, Roger chats with Reed Adelson, founder of Virginia's in New York City. Listen to Reed's inspiring founder's story, his navigation through family traditions, the fierce competition of NYC's restaurant scene, and overcoming various challenges. Gain insights on onboarding, staff training, marketing…
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Southwest Airlines' Transformative Customer Experience Differentiation: Insights from Bill Tierney VP of Customer & Digital Experience
25:08
25:08
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25:08
In this expanded episode, Dr. Michelli interviews Bill Tierney, the Vice President of Customer Experience and Digital Experience at Southwest Airlines. Their conversation delves into Bill's customer-centric journey and how his foundational roles within the company shaped his approach to customer experience excellence. Starting from his early days i…
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#010 - Reacting To Viral Marketing Hacks You Need To Know! 😱💪
5:38
5:38
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5:38
On this episode of The Disruptionist, Jess Singh reacted to the power of visualization in marketing and the importance of selling the end result rather than the product itself. Discussing the strategy of making products easy to imagine using, Jess emphasizes the need to tap into the customer's mindset. The episode also delves into branding secrets,…
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Tina Greenbaum, Founder and CEO of Mastery Under Pressure
41:32
41:32
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41:32
We’re excited to share our conversation with Tina Greenbaum, the founder and CEO of Mastery Under Pressure. Tina is a high-performance coach, psychotherapist, and author who has dedicated her career to helping high achievers excel under pressure. Her innovative approach combines traditional psychotherapy with body awareness, sport psychology, energ…
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NYC’s Crackdown on Short-Term Rentals Detailed
3:41
3:41
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3:41
Presented by Brand USA Episode Notes New York City has cracked down on short-term rentals by requiring hosts to register since last September. Since then, the city has only approved a little less than 2,300 applications, reports Executive Editor Dennis Schaal. Schaal writes the figure is a sign of the lack of short-term rentals in New York City. Ch…
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Shopify Expert: Don’t Take Your Foot Off The Gas, Read The Room & Technology Isn’t The Answer
39:18
39:18
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39:18
In this Greatest Hits episode, Lauren DeSouza speaks with John Sime, Senior Product Marketing Manager at Shopify. They discuss John’s beginnings in a hotel and how it parallels his own work, how the ambiguity of marketing makes it exciting, why technology without talent is useless, and why you need to be able to read the room instead of constantly …
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Worried about AI? Byron Reese is 93% Sure You Don’t Have to Be, with Byron Reese, Futurist and Author of “We Are Agora”
46:28
46:28
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46:28
There are tremendous amounts of trepidation and hope being invested in AI right now, with often trepidation winning out. Is all this angst really necessary? We turned to Byron Reese, an endlessly provocative futurist and author of the newly released book We Are Agora, to provide a long view of transformational technologies through the ages and ther…
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Episode 194: What does you handwriting say about YOU??
46:01
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46:01
In this week's episode, I look at what your handwriting says about you. Follow along with the link below to read the article from Business Insider if you so please. https://www.businessinsider.com/what-your-handwriting-says-about-you-2014-7 Also check out the affiliate links below and help a dude out. Also are the links mentioned in the sponsorship…
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How to Plan a Successful AI Strategy in Travel
2:53
2:53
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Presented by Brand USA Episode Notes The use of artificial intelligence in the travel industry has grown significantly in recent years. However, the industry still has a lot of work to do to get the most out of AI. Vivek Bhogaraju, advisory partner of data and AI at Skift, provides travel companies with ideas on how to develop AI strategies. Bhogar…
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Week in Review: Acquisition costs, content demands and wholesale contracts continue to challenge brands
16:57
16:57
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On the Glossy Week in Review podcast, senior fashion reporter Danny Parisi and editor-in-chief Jill Manoff break down some of the biggest fashion news of the week. This week, we recap the big discussions at Glossy's E-Commerce Summit, which took place in Miami from June 10-12. While breaking down the challenges they're facing, attending fashion and…
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