Unlocking Workplace Potential: How Authentic Connections Drive SuccessWith Roxanne Derhodge Across industries, a pervasive issue lurks behind the hustle of daily operations — the growing disconnect between employee well-being and organizational success. As businesses strive for innovation and efficiency, the mental health and authentic connection o…

Founders’ Dilemma: The Emotional Journey of Selling a BusinessWith Jonathan Bennett Do you know that you may be jeopardizing your company's future by not having a succession plan? It can be a hard, emotional process, but your business's valuation depends on it. 🛎 In this episode, Jonathan Bennett focuses on the lack of preparedness and understandin…

Roxanne Derhodge introduces Kate Collins, who shares her personal experience with burnout and emphasizes the importance of mental health conversations. They discuss the signs of burnout in leaders, the impact of the pandemic, and generational differences in workplace expectations. The conversation covers balancing personal life with leadership role…

Backstage Business Secrets: Marc Haine Unveils Operational Excellence We always have questions about leadership and business operations. If you are in a people-centric business, meaning, you have employees or customers, this episode is for you. 🛎 In this episode, Marc tackles thought-provoking questions submitted by you, our valued audience. During…

Roxanne Derhodge welcomes Trina Rellkov, who shares insights from her recent trip and her work on resiliency and trauma responses. They discuss psychological safety, health legislation, and sector-specific workplace hazards. The conversation covers the importance of communication, trauma-informed strategies, burnout, and the role of occupational he…

According to Ernst and Young research, over 80% of employees globally have felt or experienced loneliness at work. 🛎 In this episode as we delve into this pressing issue with Dr. Marie Gervais, a renowned expert in workplace wellbeing and author of 'The Spirit of Work: Timeless Wisdom, Current Realities.' Today, Dr. Gervais shares her insights on t…

Sylvia Plester Silk shares insights from her recent book on healing, addressing common misconceptions and contrasting traditional therapy with energy healing. She discusses physical manifestations of trauma, especially in children, and offers practical tips on grounding and energy management for empaths. Sylvia Plester Silk registered social worker…

Roxanne Derhodge and Leigh Wetland explore hybrid work teams, discussing loneliness, benefits, challenges, and generational responses. They share strategies for effective leadership, the importance of personal recognition, and using surveys for feedback. Practical steps to mitigate workplace loneliness are also provided.(0:00) Introduction of guest…

Millennials & Gen Z Unplugged: Why Your Younger Generation Are Actually Quiet Quittingwith Sarah Sladek Business leaders and managers today face the daunting challenge of engaging younger generations in the workplace. Millennials and Gen Z exhibit unique work preferences and values, leading to higher turnover rates and a phenomenon known as "quiet …

Roxanne Derhodge welcomes Natasha Kostantinova, who shares her journey into reputation management and founding Reputation Science during the COVID-19 pandemic. They discuss psychological responses to crises, training leaders, the 4 A's of crisis management, and the importance of empathy, humility, and teamwork.(0:00) Introduction and welcome (0:38)…

Building Strong Teams Across Borders: What You Need to Knowwith Andy Hilliard Sometimes the help you need is not in-house.... in fact, it may not be in-country. But to hire the best remote, out-of-country help, we need to integrate cross-functional teams that are agile, outcome-driven, and culturally cohesive. Otherwise, our efforts results in high…

Beyond the Hype: Practical AI Applications for Business Growthwith Ford Saeks Staying ahead in our business today isn't just about moving quickly.... It's about moving smartly. 🛎 In this episode, we're tackling the underutilisation and misunderstanding of one of the most powerful tools at our disposal: Artificial Intelligence (AI). Across industrie…

Lease No More: Proven Strategies for Business Owners to Own Their Premiseswith Paul Neal Are you a business owner or manager pouring your hard-earned money into rent each month? Discover the untold financial impact of leasing versus owning your business space in this eye-opening episode of Marc Haine Live. Join us as we dive into a critical yet oft…

In this episode, Roxanne converses with Emily Nichols about her company 'Human skills for technical people', gender equality, and systemic shifts in industries. They delve into the role of language in thought processes and the implementation of gender-neutral language and pay equity in workplaces. Emily underlines the significance of self-reflectio…

Aligning Your Business: Vision, Strategy, and Customer Engagementwith Jim Stevenson Are you caught in a cycle of endless tasks and projects but feel like your business isn't moving forward? It's a common trap many organizations fall into, mistaking busyness for progress. 🛎 In this episode, Customer and Employee Strategist, Marc Haine and Strategic …

In this episode, Roxanne engages Mike Pagan in a candid conversation about mental health, workplace dynamics, and the importance of self-care. They explore the impact of hybrid working on mental health, discuss the dangers of portraying perfection in leadership, and offer practical steps for improving workplace connection. The conversation wraps up…

Roxanne sits down with Jan and Jillian, identical twins with a background in psychology, to discuss their insights on family dynamics, resolving workplace disputes, and managing challenging personalities. They also delve into their book "The Boundary Badas", explore gender disparities in conflict resolution, and share strategies for dealing with di…

In this episode, Roxanne Derhodge converses with Barb Veder about the critical issue of mental health in the workplace. They discuss the impact of COVID-19 on work culture, the need for a holistic approach, and the four pillars of safety. The episode also covers leadership training, the role of trust, and an overview of Aurora Well-being's services…

From Manager to Coach: Transforming Leadership in 2024with Stan Gibson Leadership styles that succeeded just a few years ago are no longer effective in today's rapidly changing work environment, leading to disengaged employees and stagnant organizational growth. In this episode of Experience Leadership, host Marc Haine and guest Stan Gibson explore…

In this episode, Roxanne Derhodge chats with Kristin Light, a vintage dancer and advocate for neurodivergence in the workplace. They delve into Kristin's personal experience with mental health and her transition to advocacy. They discuss the importance of authenticity, relationships, and leadership in the workplace, as well as the role of mental he…

Transform Your Leadership: Break Free from the Solutionizer Trapwith Jesse Hernandez Are you constantly caught in the cycle of solving every problem for your team? Do you feel like your days are hijacked by endless questions, leaving you no time to focus on what truly matters? You're not alone. The "Time Bandit" problem is a silent productivity kil…

Making Your Business Better: Simple Planning Trickswith Jennifer Drago Are you spinning your wheels in your business, feeling like no matter how hard you work, you're not moving closer to your goals? It's a common yet frustrating reality for many business leaders, rooted in a critical issue: the absence of a clear, strategic vision and plan. In thi…

The Ultimate Business Growth Playbookwith Jeff Blackman Talk to anyone, and they will tell you that a plateau in business is normal. You pour your time and energy to face the daunting challenge of growth amidst fierce competition and ever-changing market dynamics, only to see the same results. In this episode, Hall of Fame speaker and Business Grow…

Roxanne Derhodge engages with Kristen Light in a thought-provoking discussion about neurodiversity's role and implications in the corporate world. Kristen candidly shares her personal neurodivergence journey, including the concept of 'masking'. The conversation delves into the stigma surrounding therapy and mental health, authenticity struggles, an…

Stop the Scroll: How Emotional Bonds Skyrocket Conversion Rateswith Carmen Reed-Gilkison Lots of businesses have great things to sell, but they still have a hard time turning people who see their stuff into loyal fans. The secret? It’s all about making a real, emotional connection. In this episode, Customer and Employee Strategist, Marc Haine is jo…

Developing your Personal Business Brandwith Robert Hargrove Businesses struggle to make their mark and stand out in their marketplace. Add to that, if the leader's personal brand is out of sync with the corporate brand, all hell breaks loose. In this episode, Marc is joined by the CEO Whisperer, Robert Hargrove. We will shine a spotlight on the imp…

In this episode, Roxanne welcomes Mark Meyer to discuss the impact of trauma on life choices and the importance of course corrections in life's journey. They delve into self-awareness in leadership, and explore Mark's book, "The Art of Being Authentic". The conversation also covers the role of vulnerability in authenticity, the significance of recr…

Unlock satisfaction and impact in your lifestyle businesswith Monique Allen Growing a business often means bringing on staff. Scaling a business means adopting new strategies to amplify our best services. Team building strategies, from recruiting & hiring to onboarding & training, can feel like a massive distraction to the small business owner, but…

In this episode, social worker Michel Arsenault joins Roxanne Derhodge to discuss the evolving recognition of gender diversity in the workplace. They delve into common misunderstandings, the importance of incorporating gender diversity in company policies, and navigating the delicate balance between employee privacy and company transparency. Strate…

Revolutionizing Feedback: The Shift to Ongoing Employee Developmentwith Marc Haine In today's fast-paced, relationship-focused work environment, the traditional methods of assessing team performance are becoming obsolete and can be costly to your business. 🛎 In this episode, we dive deep into the transition from annual performance evaluations to co…

Unlocking Employee Potential: The Power of Effective Leadership and Company Culturewith Roger Beaudoin As an industry consultant, Marc gets the privilege of visiting business operators with their grand mission statement posted to the wall. As much as the mission/vision are posted on the wall, they have yet to nail their values into their culture. 🛎…

Uncovering the Real Definition of Discipline: It’s Not What You Think!with Dre Baldwin Feeling stuck in a repetitive leadership loop, unsure how to break free and elevate your game? You're not alone. 🛎 In this episode, we're joined by Dre Baldwin, the mastermind behind the 'Work On Your Game' philosophy. We'll dive into strategies to conquer challe…

Spark Initiative and Reduce Resistance to Change by Supporting Entrepreneurial Mindsetwith Marc Haine It's frustrating to have a team of people who can't think outside the box, won't take initiative, and complains anytime their routine is disrupted. It affects team dynamics, morale, and cooperation. 🛎 In this episode, your host, Customer and Employ…

Transforming Hourly Workers into High Performerswith Scott Greenberg Business owners and franchisees often struggle to manage hourly workers effectively. Hourly workers often have different motivations, commitments, and perspectives compared to salaried employees. Hourly positions, especially in industries like retail and hospitality, typically exp…

Transforming Workplaces: The Key to Employee Emotional Healthwith Dr. Shahana Alibhai As businesses, we often focus on the tangible and the measurable. We understand metrics like labour turnover, employee productivity, among others. But metrics such as these are systems to deeper challenges. 🛎 In this episode, Marc sits down with Dr. Shahana Alibha…

AI Revolution in Marketing: Navigating the New Erawith Aziz Musa In an era where Artificial Intelligence (AI) is rapidly evolving, the traditional landscape of marketing is undergoing a seismic shift. The reliance on conventional content-driven methods is fading, as AI reshapes how businesses engage with customers and prospects. The emerging challe…

Mastering Efficient Internal Operationswith Jon Bassford Small businesses and startups often juggle tight budgets and limited manpower. The crux of the problem lies in how to automate operations to cut costs without compromising quality or customer experience. 🛎 In this episode, we uncover the truth behind operational excellence and reveal what it …

Unlocking a diverse and empowered workplacewith Denis Boudreau Despite advancements in technology, individuals with disabilities and the aging population often find themselves marginalized or even ignored in the workforce, leading to a true gap in inclusivity and diversity. 🛎 In this episode of Marc Haine Live, we delve into this critical issue wit…

Beyond, "Thank you, come again": Advanced Strategies for Next-Level Customer Servicewith Marc Haine In a world where digital interactions are rapidly overshadowing traditional face-to-face exchanges, how do businesses evolve to meet the new standards of customer service? 🛎 In this episode, host and customer and employee experience strategist uncove…

The Emotionally Strong Leaderwith Carolyn Stern Have you ever wondered why, despite a flawless business strategy and a competent team, something still feels amiss? Perhaps you've noticed a lack of depth in team engagement, a missing spark in productivity, or an undercurrent of disconnection. 🛎 In this episode, we're joined by Carolyn Stern, a celeb…

Unleash the Secrets to Reigniting a New Passion for Your Small Businesswith Tom Freeman As business operators, we often get stuck in the mire of daily crises, to-do lists, and customer and employee demands. Week after week, month after month, and even year after year, we are so busy working IN our business that we don't take time to work ON our bus…

Navigating the New Norm: Modern Retention Strategieswith Cara Silletto In today's rapidly evolving business landscape, companies are grappling with a costly and pervasive issue: excessive employee turnover. With changing workforce dynamics, traditional retention strategies are falling short, leading to financial strains, diminished team morale, and…

Bring the Energy back into Your Workforcewith Rebecca Ahmed There is a lack of engagement and motivation at work. This lack of engagement and motivation directly ties to low retention, low productivity, and high turnover costs. 🛎 In this episode, the Founder of Energetic Impact, Rebecca Ahmed, pulls back the curtains on what it takes to energize ou…

Revolutionise Your Recruitment with the Astounding Power of Marketingwith Jennifer Layman As an employer, you no doubt struggle to find quality candidates, resulting in wasted time and resources, and the significant financial and operational consequences of this recruitment challenge. 🛎 In this episode, Jennifer Layman reveals how marketing techniq…

Avoiding Overcommitment: The Art and Science of Healthy Boundarieswith Sheryl Green The high demand and pressure midlevel and frontline managers feel creates a relentless cycle of stress, and the lack of healthy boundaries magnifies the impacts, leading to diminished business outcomes, strained relationships, and jeopardized mental health. 🛎 In thi…

In this episode, Roxanne Derhodge talks with Jevon Wooden about his life journey, military experience, and the importance of resilience. Jevon shares his insights on empathetic leadership, overcoming adversity, and the role of feedback in personal growth. The discussion also includes highlights from Jevon's book, "Own Your Kingdom". Quote: “We have…

Dare, Deliver, Discover: A Debt Collector’s Guide to Growthwith Krista Walsh Most entrepreneurs are like Marc's guest for this episode. Boldly starting a business without business knowledge. But pushing boundaries and embracing unfamiliar situations can be both a path to self-discovery and a key to business success. 🛎 In this episode, Founder of KC…

Unlock the Opportunities You Deservewith Lisa Bragg Many high-achievers and professionals remain unseen and unheard, missing out on pivotal opportunities due to a reluctance or inability to strategically self-promote and communicate their value, often stemming from societal and cultural norms around humility and fear of appearing arrogant. Is bragg…

In this episode, Roxanne chats with Lori Lococo about her journey with Toastmasters International and decision to run for city council. They delve into authentic heart leadership, the importance of self-awareness and dealing with leadership challenges. Lori shares her motivation to serve others, her role as a connector, and her community involvemen…

Navigating Growth: Unraveling the 4 Levels of Business Awareness with JJ Brun In the fast-paced world of business, leaders often grapple with understanding the intricate dynamics of their teams. This lack of insight can lead to challenges in communication, reduced efficiency, conflicts, and difficulties in achieving buy-in for new initiatives. 🛎 In…