Best Steve Portigal Podcasts (2024)

1
Steve Portigal: Improving your user research process 1:14:19

2h ago1:14:19

1:14:19

Steve Portigal is a veteran user research leader and consultant who helps companies mature their research practices. He’s the author of Interviewing Users, a classic in the field, and the host of the design leadership podcast Dollars to Donuts. In this conversation, we explore: • how to use creative practices to develop your voice as a leader and s…

1
Episode 177: The Evolution of User Research: A Conversation with Steve Portigal, Author of Interviewing Users 1:05:25

2d ago1:05:25

1:05:25

In this episode of the Product Thinking podcast, host Melissa Perri celebrates the updated ten-year anniversary edition of Interviewing Users with author Steve Portigal. Join them in this engaging episode as they discuss the importance of user research in product development. The pair also delve deeply into the changing landscape of user research, …

1
Interviewing users with Steve Portigal 39:25

30d ago39:25

39:25

S02E18 (#328). Over ten years have passed since the first edition of Steve Portigal’s legendary book Interviewing Users was released. Together with Steve, we reflect on how user research has evolved during the past decade, and how the importance of user research in order to understand people and their needs is still crucial. We discuss in-house vs …

1
50. Vanessa Arango Garcia of Delivery Hero 58:54

2d ago58:54

58:54

in this latest episode of Dollars to Donuts, I talk with Vanessa Arango Garcia, Director UX Research & Research Operations at Delivery Hero. We discuss creating an engaged research community across a global organization, being accountable for impact, and how today’s challenges provide an opportunity for the research progression to grow. We care a l…

1
BDTP. Hybrid Messaging Approach with Carolyn Beaudoin 47:48

7d ago47:48

47:48

Today we have another episode of Better Done Than Perfect. Listen in as we talk to Carolyn Beaudoin, co-founder of Boxcar Agency. You'll learn about their Hybrid One Reader approach, tips for structuring your homepage and dedicated solution pages, how to use customer call recordings as copywriting material, and more. Please head over to the episode…

1
49. Sarah Gregory of Coinbase 1:11:08

8d ago1:11:08

1:11:08

This episode of Dollars to Donuts features my conversation with Sarah Gregory, Director of User Research for Consumer at Coinbase. We talk about research comms, archiving user research, and doing research that no one is yet asking for. Our email is designed for one very specific leadership stakeholder, and it is tailored to how that person likes to…

1
Episode 176: Harnessing the Power of Product Principles: A Conversation with Debbie Widjaja of Zero Gravity 38:22

9d ago38:22

38:22

In this episode of the Product Thinking podcast, host Melissa Perri welcomes Debbie Widjaja, Chief Product Officer of Zero Gravity, as a guest. The pair discuss Debbie's career journey and how her perspective on product management has evolved over time. Debbie shares her focus on creating products that bring a positive impact to the world and the i…

1
Transforming Language with AI with Peter van Dijck 41:58

11d ago41:58

41:58

In the latest episode of the Rosenfeld Review, Lou sits down with old friend Peter van Dijck, author of Information Architecture for Designers: Structuring Websites for Business Success, one of the first books ever written on Information Architecture. Peter is now a partner of Simply Put, a Colombian company that builds and designs useful AI Agents…

1
Season 3 update from James and Per 2:23

16d ago2:23

2:23

This is an update to let you know that we have reached the end of Season 2, a sensible 10-month season this time rather than more than 10 years! It’s time for us to take a short break before we kick off Season 3 on August 9th. We are already busy with planning the episodes for the next season – which includes content recorded at From Business To Bu…

1
Episode 175: Evolution of Product Management and the Importance of Diverse Backgrounds with Ryan Johnson of CallRail 48:26

17d ago48:26

48:26

In this episode of the Product Thinking podcast, host Melissa Perri is joined by Ryan Johnson to enjoy a thorough exploration of product strategy, communication, and innovation within a company. The pair discuss the importance of transparency, collaboration, and the role of diverse backgrounds in product management. For Ryan, boardroom presentation…

1
48. Jamika Burge of Capital One

20d ago

—

In this episode of Dollars to Donuts I speak with Jamika Burge, the head of research for Data and AI at Capital One. We talk about her journey through academia, discovering user research, and intersectionality. Doing good – for me, as a researcher, and as someone who wants to do good in the world, it means understanding people’s needs in context an…

1
Episode 283: Implementing Design Systems with Dan Mall 40:54

21d ago40:54

40:54

How do you make your design system an internal rooted practice? Our guest today is Dan Mall, entrepreneur and author of Design That Scales. You’ll learn how small practices can evolve into a design system, why adoption should tie in to your company’s mission statement, how to declare your strategic plan when establishing a design system, and more. …

1
Episode 174: Integrating AI & Transforming Workflows with Anthony Maggio, VP & Head of Product at Airtable 43:05

24d ago43:05

43:05

In this episode of the Product Thinking podcast, host Melissa Perri is joined by Anthony Maggio, Head of Product and VP at Airtable. Join them as they discuss combating challenges within the digital supply chain, addressing strategy drift, and how Anthony is spearheading Airtable’s newest: Airtable AI. Anthony has worked at Airtable for three and a…

1
47. Akshay Verma of Duolingo

24d ago

—

This episode of Dollars to Donuts features my interview with Akshay Verma, the head of User Research at Duolingo. We talk about being qualitative focused in an experimentation-driven organization, research team structures, team rituals, and sharing knowledge between researchers. I don’t actually want to bemoan or belabor this concept of a room that…

1
Christian Idiodi: Telling the story of transformation 1:05:45

28d ago1:05:45

1:05:45

Christian Idiodi is a partner at Silicon Valley Product Group (SVPG). Before SVPG, he profoundly shaped or reshaped the culture and products of CareerBuilder, Snagajob, and led the product transformation in Datasite, the first SaaS for due diligence in the finance industry. — Topics discussed (08:56) An unusual childhood leads to survival skills, c…

1
Ethan Marcotte on the Tech Industry, Unions, and AI 38:03

30d ago38:03

38:03

In a time of massive layoffs across the tech industry, and with the inevitable advancement of AI, is it time for tech workers to organize — as in, unionize? I know, I know. You thought unions were for 1950’s factory workers. Not so. Ethan Marcotte, author of You Deserve a Tech Union (and coiner of the term “responsive web design”) thinks it’s high …

1
Episode 173: Building a Healthy Failure Culture for Innovation and Learning with Amy Edmondson, Professor at Harvard 44:07

1M ago44:07

44:07

In this episode of the Product Thinking podcast, host Melissa Perri is joined by Amy Edmonson, professor at Harvard Business school and author of the new book: “Right Kind of Wrong: The Science of Failing Well.” Join them as they discuss the science of failing well, what is psychological safety and the distinction between leadership and leaders. Am…

1
46. Daniel Escher of Remitly

1M ago

—

In this episode of Dollars to Donuts I speak with Daniel Escher, Director of UX and Research at Remitly. We talk about more ways for researchers to add value, business questions over research questions, and the things that researchers worry about. Where I think collective identity can be limiting is when someone thinks of themselves as a researcher…

1
Episode 172: The Power of Culture: Unlocking High Performance in Your Company with Mark McNally, Chief Nobody at Nobody Studios 46:37

1M ago46:37

46:37

In this episode of the Product Thinking podcast, host Melissa Perri is joined by Mark McNally, a venture innovator who founded Nobody Studios, a startup incubator on the path to creating 100 compelling companies in the next 5 years. Join them as they discuss the fundamentals of building successful companies, the importance of culture, and the role …

1
AI as Infrastructure with Dan Hill 35:03

1M ago35:03

35:03

Dan Hill is the director of the Melbourne School of Design at the University of Melbourne, and author of Dark Matter and Trojan Horses: A Strategic Design Vocabulary and Designing Missions. And he’s the opening speaker at the inaugural Designing with AI conference, where he’ll be presenting “Designing for the Infrastructures of Everyday Life”. Like…

1
BDTP. SEO Optimization for Existing Content with Kai Davis 41:04

1M ago41:04

41:04

Today we have another episode of Better Done Than Perfect. Listen in as we talk to Kai Davis, an SEO consultant. You'll learn how often you should update your pages, the two levers for improving your SEO, how to use heat mapping, and more. Please head over to the episode page for the detailed recap and key takeaways. Show notes Survey-based Researc…

1
45. Reggie Murphy of Zendesk (part 2) 41:21

1M ago41:21

41:21

This episode of Dollars to Donuts features part 2 of my two-part conversation with Reggie Murphy of Zendesk. We talk about psychological safety at work, Reggie’s career journey, and online career resources for UX researchers. That helps the team be better researchers when they feel like they have a space where, man, I don’t have to be perfect every…

1
The President of Iceland 40:15

1M ago40:15

40:15

S02E17 (#327). A linkshow. James and Per discuss two articles they’ve stumbled on. This time we feature articles about how certain features of e-commerce sites have to go, and how a design mistake impacted civic engagement in Iceland. Article one is The lazy load, endless scroll, and color slicing have to go by Bethany Sadler-Jasmin. “UX Designers …

1
64. Quantitative research: What are the pitfalls and benefits for product teams?: Ben Dressler @ Freelance Product Insights Researcher 52:01

1M ago52:01

52:01

"The only reason I sometimes shy away from the words 'qual' and 'quant' is I think they present this dichotomy that is not the full truth, right? I think people then start to think 'qual' means talking to people about fuzzy feelings and doing personas, whereas 'quant' means you sit on billions of data points and you put graphs and fancy charts out …

1
Episode 171: Applying Military Tactics to Strategy Execution with Author Stephen Bungay 1:02:11

1M ago1:02:11

1:02:11

In this episode of the Product Thinking podcast, host Melissa Perri is joined by Stephen Bungay, author of The Art of Action and former Director of the Ashridge Strategic Management Centre. Join them as they explore Stephen’s approach to strategy execution. They discuss the common struggles in strategy execution and how to overcome them in your pro…

1
44. Reggie Murphy of Zendesk (part 1) 44:37

2M ago44:37

44:37

This episode of Dollars to Donuts features part 1 of my two-part conversation with Reggie Murphy of Zendesk. We talk about aligning the work of the research team with stakeholder OKRs and empowering non-researchers to do user research. The researcher would go into these meetings and say we’re going to do a “I Wish I Knew” exercise, where we start t…

1
39. Cross-Cultural UX Research (feat. Feifei Liu, International UX Researcher) 29:04

2M ago29:04

29:04

Expanding into global markets is a key priority for companies in today's interconnected world. While many companies rely on translations for their digital platforms, this is just one aspect of effective global expansion. In this episode, we're joined by Feifei Liu, International UX Researcher at NN/g. She discusses the importance of cross-cultural …

1
Episode 170: Unlocking the Future with the Power of Alignment with Margaret Jastrebski, SVP of Product at Tegus 49:10

2M ago49:10

49:10

In this episode of the Product Thinking podcast, host Melissa Perri is joined by Margaret Jastrebski, the SVP of Product at Tegus. Join them as they explore what it means to be a leader today. They discuss Margaret’s role at Tegus, the power of alignment within an organization, understanding sales and marketing, and the importance of a vision for e…

1
Reflection in Action with Jodi Forlizzi 28:12

2M ago28:12

28:12

Jodi Forlizzi has taken an unusual path to get where she is today. With an art degree from the University of Arts in Philadelphia, she began working as a technical illustrator at the University of Pennsylvania. Transitioning into UX design as the internet expanded, she pursued a Master's in Interaction Design at Carnegie Mellon University where she…

1
Episode 282: Human Connection in Products with Evelyn Gosnell 27:16

2M ago27:16

27:16

What design interventions can help improve human connection in your software product? Our guest today is Evelyn Gosnell, behavior scientist and managing director at Irrational Labs. You’ll learn what behavioral design is, the foundational principles of human connection, how AI products are trying to establish trust and connection with their users, …

1
Strategic impact with Nathan Shedroff 33:28

2M ago33:28

33:28

S02E16 (#326). Nathan Shedroff, author of A Whole New Strategy, talks to us about how we as designers can have strategic impact. Through an expanded understanding of the context you are working within, and building both situational and operational awareness, we can bridge the gap between design and business. We look at how some of the “special skil…

1
Episode 169: How Balancing Vulnerability with Ability is the Secret to Great Leadership with Author, Jacob Morgan 42:32

2M ago42:32

42:32

In this episode of the Product Thinking podcast, host Melissa Perri is joined by Jacob Morgan, author of “Leading with Vulnerability.” Join them as they explore what it means to be a leader today. They discuss Jacob’s personal journey to vulnerability, balancing vulnerability and competency, the importance of being self aware and many actionables t…

1
Episode 168: Cutting the Fat after a Crisis with Alex Wattrelos, Previous CPO of Sunday 44:56

2M ago44:56

44:56

In this episode of the Product Thinking podcast, host Melissa Perri is joined by Alex Wettrelos Chief Product Officer at Sunday. Join them as they explore the challenges of rapid scaling and then descaling during the 2022 tech-crisis. They discuss how Sunday, a fin-tech company innovating payment methods across the hospitality industry, went from a…

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Steve Portigal Podcasts

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