The Trailchasers podcast

22:42

We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

The Trailchasers Podcast

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We are dedicated to helping people and companies in the off road, offroad, four wheeling, 4x4, and overlanding communities tell their stories. If you drive a Ford, Jeep, Toyota, a Nissan, or one of those Land Rovers, you will find someone in our group that shares your passion. Check us out at www.trailchasers.net

297 episodes

The Trailchasers Podcast

24 subscribers

updated about a year ago

Series home•Feed

297 episodes

All episodes

1
Ep 291: Calvary Overland 1:39:37

1 year ago1:39:37

1:39:37

The team from @calvaryoverland joins us to talk about the exponential growth they have achieved while trying to serve the overland community in the Dallas area. Then we talk about Matt getting his truck running again.

1
Ep 290: Radio Chatter Game 1:25:00

1 year ago1:25:00

1:25:00

Bethany and Paul from @radiochattergame join us to talk about how they came up with this really fun and engaging game that helps people get to know each other better on any adventure. Then, Cody's new operating system crashes the show and the guys make fun of him for using #linux operating systems.

1
Ep 289: Hot Dogs in the City of Placentia 1:28:09

1 year ago1:28:09

1:28:09

The guys talk about how the #dodgers are afraid to play baseball in the fall. What kind of #nfl quarterbacks are our favorite, and then we just shoot the BS for a while. You know, a typical "no guest" episode

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Ep 288: Don Alexander's Book 1:14:42

1 year ago1:14:42

1:14:42

We figure out how to get back on to Youtube, we talk about "Exploring Off Road with Your jeep or 4x4" by Don Alexander, then we just ramble after that.

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Ep 287: SoCal Tundra Outlaws 1:39:38

2 years ago1:39:38

1:39:38

Chris and Alex from SoCal Tundra Outlaws come on the show to tell us about the origins of their group, where they go wheeling, and what kinds of things they do for the community. Then we recap out time in #bigbear leading a group on a trail run at the TREAD Traction Series event.

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Ep 286: 395Jnky 1:29:16

2 years ago1:29:16

1:29:16

Daniel and Tish join us to talk about their @395jnky social pages and their @395jrky. Somehow he named all of his jerky flavors after member of the Trailchasers team!

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Ep 285: Dave Cole 1:51:16

2 years ago1:51:16

1:51:16

Dave Cole from #KingoftheHammers comes on the show to talk about what he did before building an empire around the #koh event, ripping the dirt in his mom's Ford Escort, and what the future of Hammers looks like as the landscape of the offroad world evolves. Presented by OutdoorX4

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Ep 284: Team Ashmore Taff - Overlanders 1:51:22

2 years ago1:51:22

1:51:22

Fred Ashmore and Billy Taff join us to talk about their participation on the new show, Overlanders, from @hatchtv You can see the final episode on the #outdoor channel ( @OUTDChannel ) Sep 1st

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Ep 283: Peak Suspension 1:33:42

2 years ago1:33:42

1:33:42

Nick Psomas from @peaksuspension joins us to talk about the humble beginnings of a company that started to fill his own needs and how they have grown the business to be a fixture in the offroad and overland aftermarket.

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Ep 282: Jill Ciminillo 1:49:22

2 years ago1:49:22

1:49:22

Jill Ciminillo from #YouTube, #TikTok, #Instagram and the automotive review world, joins us to talk about how being willing to take a chance and say yes to opportunities can lead you to some amazing new adventures. #cardujour #outdoorx4

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Ep 281: McRey MX 1:44:42

2 years ago1:44:42

1:44:42

Paige & Kelly from @mcrey_mx join us to talk about how they went "full send" on starting a new company that brings functional and stylish motorcross gear to the female rider. These ladies are killing it and they make some really awesome gear. Go sheck them out at www.mcreymx.com

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Ep 280: Midland Radio 1:17:00

2 years ago1:17:00

1:17:00

Olivia and Caileigh from @midlandusa join us to talk about the history of Midland, the products, and their involvement in the offroad, overlanding, and outdoor communities. We installed some of their GMRS radios in out trucks and we love them!

1
Ep 279: Solid Wood Worx 1:32:45

2 years ago1:32:45

1:32:45

Brian from @solidwoodworx joins us to talk about how he took the skills he learned in the trades and applied them to the overland life that he enjoyed. His shop is working towards being the "Ikea of overland builds" and they continue to innovate and grow. Go check them out at solidwoodworx.com

1
Ep 278: DOD Outdoors 2:08:37

2 years ago2:08:37

2:08:37

Presented by OutdoorX4 Magazine Brent from DOD Outdoors joins us to talk about how they are bringing a new type of camping culture to the states and the products that help you achieve comfort while you are in the outdoors.

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Ep 277: Fred Wiley from ORBA 1:31:27

2 years ago1:31:27