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Listening involves thinking
Manage episode 290849456 series 2916893
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How to develop a superpower that will give you a major competitive advantage - listening and thinking about what you're hearing. You'll find out what your clients want, but can't quite manage to say. You'll stand out from the crowd, in a business where everyone else spends the time they should be thinking about what they're listening to thinking instead about what they want to say.
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