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1 #657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42
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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Season's Eatings podcast
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Content provided by Glen Warren. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Glen Warren or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Have you ever wondered about where our favourite holiday foods come from? What really is a figgy pudding, or how does a Roman Pope stop the world from enjoying German stollen? Join host and certified baker, Glen Warren, as he dives into the history of the foods which shape our holidays in Season's Eatings: The History of Your Favourite Christmas Foods.
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88 episodes
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Content provided by Glen Warren. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Glen Warren or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Have you ever wondered about where our favourite holiday foods come from? What really is a figgy pudding, or how does a Roman Pope stop the world from enjoying German stollen? Join host and certified baker, Glen Warren, as he dives into the history of the foods which shape our holidays in Season's Eatings: The History of Your Favourite Christmas Foods.
…
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88 episodes
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×Christmas is a time of family gatherings, especially around food. This dish has been around, some would say, for over 10,000 years. Any good household would have hundreds on hand for larger families. They can be filled with a variety of ingredients, but traditional masa wins out. We’re exploring the history and origins of tamales. Website: https://www.seasonseatingspodcast.com Facebook: https://www.facebook.com/seasonseatingspodcast Instagram: https://www.instagram.com/seasonseatingspod Bluesky: https://bsky.app/profile/seasonseatpod.bsky.social Email: seasonseatingspodcast@gmail.com Youtube: https://youtube.com/@seasonseatings Ko-fi: https://ko-fi.com/seasonseatings…
This holiday treat started out in the first century but has become a staple for Christmas all over the world. It was a way to use up stale bread and have something to eat during fasting. It can be enjoyed with your favourite syrup, whipped cream, or fresh fruit. We're exploring the history and origins of French toast. Website: https://www.seasonseatingspodcast.com Facebook: https://www.facebook.com/seasonseatingspodcast Instagram: https://www.instagram.com/seasonseatingspod Bluesky: https://bsky.app/profile/seasonseatpod.bsky.social Email: seasonseatingspodcast@gmail.com Youtube: https://youtube.com/@seasonseatings Ko-fi: https://ko-fi.com/seasonseatings…
The holidays are filled with family get-togethers. In case of unexpected guests, this dish can be made days ahead and can be kept at room temperature indefinitely. It’s the national dish of this South American country and can be made with almost any type of protein. Its other main ingredient is a natural antiseptic and this dish is usually served with a bread shaped like braided hair. We’re looking into the history and origins of pepperpot. Website: https://www.seasonseatingspodcast.com Facebook: https://www.facebook.com/seasonseatingspodcast Instagram: https://www.instagram.com/seasonseatingspod Bluesky: https://bsky.app/profile/seasonseatpod.bsky.social Email: seasonseatingspodcast@gmail.com Youtube: https://youtube.com/@seasonseatings Ko-fi: https://ko-fi.com/seasonseatings…
In Newfoundland and Labrador, you can tell Jiggs Dinner is being cooked before you walk inside. Steamed up windows are a sure sign there’s a big pot of supper on the boil. Jiggs Dinner — a veritable melting pot of salted beef, root vegetables and yellow split peas — is one of the most recognizable and beloved meals in the province, and it’s the one that makes people feel at home when they’re a million miles away. Merry Christmas to all my listeners. Newfoundland Christmas: https://sites.libsyn.com/271751/seasons-eatings-irish-newfoundland Website: https://www.seasonseatingspodcast.com Facebook: https://www.facebook.com/seasonseatingspodcast Instagram: https://www.instagram.com/seasonseatingspod Bluesky: https://bsky.app/profile/seasonseatpod.bsky.social Email: seasonseatingspodcast@gmail.com Youtube: https://youtube.com/@seasonseatings Ko-fi: https://ko-fi.com/seasonseatings…
Christmas dinner around the world is a sumptuous amalgamation of spices, herbs cooked with a variety of meats and fishes. Most of us are used to cooking a turkey for the holidays. Some may even have a buffet of fish and vegetarian dishes. This dish comes is connected to the Spanish word for milk but the dish has been around for centuries. We’re exploring the history and origins of lechon. Website: https://www.seasonseatingspodcast.com Facebook: https://www.facebook.com/seasonseatingspodcast Instagram: https://www.instagram.com/seasonseatingspod Bluesky: https://bsky.app/profile/seasonseatpod.bsky.social Email: seasonseatingspodcast@gmail.com Youtube: https://youtube.com/@seasonseatings Ko-fi: https://ko-fi.com/seasonseatings…
Jewelled breads, studded with candied fruits and nuts, are hallmarks of the Christmas holiday. Fruitcake, panettone, and julekake are favourites, but for many, this dessert is king. Resembling snow covered hills, this dessert is protected by law. And we almost lost it to history because of a Pope’s tax on butter. We are travelling to Germany to explore the history and origins of stollen. Website: https://www.seasonseatingspodcast.com Facebook: https://www.facebook.com/seasonseatingspodcast Instagram: https://www.instagram.com/seasonseatingspod Bluesky: https://bsky.app/profile/seasonseatpod.bsky.social Email: seasonseatingspodcast@gmail.com Youtube: https://youtube.com/@seasonseatings Ko-fi: https://ko-fi.com/seasonseatings…
This holiday treat is usually enjoyed during Easter and other celebrations, but it is common for the Christmas season. When baked, it resembles a lovely head of braided hair. The most common fillings are walnuts, but you can find now with almost any type of filling and flavour. We’re exploring the history and origins of cozonac. Website: https://www.seasonseatingspodcast.com Facebook: https://www.facebook.com/seasonseatingspodcast Instagram: https://www.instagram.com/seasonseatingspod Bluesky: https://bsky.app/profile/seasonseatpod.bsky.social Email: seasonseatingspodcast@gmail.com Youtube: https://youtube.com/@seasonseatings Ko-fi: https://ko-fi.com/seasonseatings…
This warm winter beverage has its origins in folklore and could be connected all the back to Roman times. It was meant to wake up apple trees and has evolved into going door to door singing carols during the twelve days of Christmas. We’re exploring the history and origins of wassail. Website: https://www.seasonseatingspodcast.com Facebook: https://www.facebook.com/seasonseatingspodcast Instagram: https://www.instagram.com/seasonseatingspod Twitter: https://www.twitter.com/seasonseatpod Email: seasonseatingspodcast@gmail.com Youtube: https://youtube.com/@seasonseatings Ko-fi: https://ko-fi.com/seasonseatings…
For many Christmas eve is the main meal for the holiday season. This dish started with a member of the carrot family but is now made mainly made from beets. While it’s consumed all year long, hot and cold, there’s a special version made on Christmas. We’re exploring the history and origins of barszcz. Website: https://www.seasonseatingspodcast.com Facebook: https://www.facebook.com/seasonseatingspodcast Instagram: https://www.instagram.com/seasonseatingspod Twitter: https://www.twitter.com/seasonseatpod Email: seasonseatingspodcast@gmail.com Youtube: https://youtube.com/@seasonseatings Ko-fi: https://ko-fi.com/seasonseatings…

1 Season's Eatings - Yule Log - Second Helping 25:15
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This dessert has its origins in pre-Christian traditions, but the modern version has only been around for a few hundred years. While it’s usually done as a log shape, newer creations have a more avant garde approach to the dessert. We’re going back to the sweets table and getting a second helping of the Yule log. Website: https://www.seasonseatingspodcast.com Facebook: https://www.facebook.com/seasonseatingspodcast Instagram: https://www.instagram.com/seasonseatingspod Twitter: https://www.twitter.com/seasonseatpod Email: seasonseatingspodcast@gmail.com Youtube: https://youtube.com/@seasonseatings Ko-fi: https://ko-fi.com/seasonseatings…
This dish is rich in flavour and history. Its origins come from Brazil and Africa, but now can be found in the country of India with a touch of Portugal. Its truly a dish that crosses the world. This pork stew is made for large gatherings so it’s obvious it will be prepared for the Christmas feasts. We’re exploring the history and origins of sorpotel. Website: https://www.seasonseatingspodcast.com Facebook: https://www.facebook.com/seasonseatingspodcast Instagram: https://www.instagram.com/seasonseatingspod Twitter: https://www.twitter.com/seasonseatpod Email: seasonseatingspodcast@gmail.com Youtube: https://youtube.com/@seasonseatings Ko-fi: https://ko-fi.com/seasonseatings…

1 Season's Eatings - Second Helping - Figgy Pudding 20:13
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When done right, it's sticky and dense, warmly spiced and distinctively dark in colour. While raisins, suet, brown sugar, spices and brandy can be found in most modern variations, the sweet, cake-like nature of today’s pudding is a far cry from its early incarnations. So grab your fork because we’re going in for a second helping of figgy pudding Website: https://www.seasonseatingspodcast.com Facebook: https://www.facebook.com/seasonseatingspodcast Instagram: https://www.instagram.com/seasonseatingspod Twitter: https://www.twitter.com/seasonseatpod Email: seasonseatingspodcast@gmail.com Youtube: https://youtube.com/@seasonseatings Ko-fi: https://ko-fi.com/seasonseatings…
This holiday treat was found on the tables of many families during the 19th and early 20th centuries, but now it’s usually found in a few key areas. The main ingredient was so common, it was called the fast food of the nation. While the main ingredient has been eaten for millennia, the holiday version has only been around for a few hundred years. We’re exploring the history and origins of oyster stuffing. Website: https://www.seasonseatingspodcast.com Facebook: https://www.facebook.com/seasonseatingspodcast Instagram: https://www.instagram.com/seasonseatingspod Twitter: https://www.twitter.com/seasonseatpod Email: seasonseatingspodcast@gmail.com Youtube: https://youtube.com/@seasonseatings Ko-fi: https://ko-fi.com/seasonseatings…
This holiday dessert is a newer cousin to a traditional English favourite. Filled with fruit and a little bit of spirits, this cake is a seasonal staple on tables throughout the Caribbean. It has now made its way across the world as people traveled for work and play. We’re exploring the history and origins of Jamaican Black Cake. https://sites.libsyn.com/271751/seasons-eatings-fruitcake Website: https://www.seasonseatingspodcast.com Facebook: https://www.facebook.com/seasonseatingspodcast Instagram: https://www.instagram.com/seasonseatingspod Twitter: https://www.twitter.com/seasonseatpod Email: seasonseatingspodcast@gmail.com Youtube: https://youtube.com/@seasonseatings Ko-fi: https://ko-fi.com/seasonseatings…
This donut shaped treat has its roots way back to the seventh century but emigrated to the United States in the early 1800s. Its name reminds most of the jolly gift bringer who lives at the North Pole. They can come in many different flavours and colours. They’ve even become the state pastry of Wisconsin. We are exploring the history and origins of the kringle. Website: https://www.seasonseatingspodcast.com Facebook: https://www.facebook.com/seasonseatingspodcast Instagram: https://www.instagram.com/seasonseatingspod Twitter: https://www.twitter.com/seasonseatpod Email: seasonseatingspodcast@gmail.com Youtube: https://youtube.com/@seasonseatings Ko-fi: https://ko-fi.com/seasonseatings…
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Season's Eatings podcast

Legend has it that the name for this dessert came from a cry of amazement from a boy at the sight of this gold-coloured cake! It stems from a tradition of women meeting on Christmas eve to bake together. This sweet cake resembles a Christmas star guiding the magi to the birth of Jesus. Even the box in comes in can be used as a toy. We’re exploring the history and origin of pandoro. Website: https://www.seasonseatingspodcast.com Facebook: https://www.facebook.com/seasonseatingspodcast Instagram: https://www.instagram.com/seasonseatingspod Twitter: https://www.twitter.com/seasonseatpod Email: seasonseatingspodcast@gmail.com Youtube: https://youtube.com/@seasonseatings Ko-fi: https://ko-fi.com/seasonseatings…
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Season's Eatings podcast

This dish is found on the tables of many African countries during the holidays, as well as when there’s a large gathering of people for a party or celebration. While the basic ingredients are the same, there are many different variations depending on where you’re from. It has been debated so much, there was actually an online Twitter war on which country had the best recipe. We’re exploring the history and origins of jollof rice. Website: https://www.seasonseatingspodcast.com Facebook: https://www.facebook.com/seasonseatingspodcast Instagram: https://www.instagram.com/seasonseatingspod Twitter: https://www.twitter.com/seasonseatpod Email: seasonseatingspodcast@gmail.com Youtube: https://youtube.com/@seasonseatings Ko-fi: https://ko-fi.com/seasonseatings…
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Season's Eatings podcast

This towering dessert almost resembles a children’s stacking toy and sometimes there’s a prize hidden inside. Made with just a few ingredients, it can be a bit tricky to make and can sometimes take generations to perfect. And while its origins may have started in Greece, it has now become a Scandinavian tradition for many families over the holidays. We’re exploring the history and origins of kransekake. Website: https://www.seasonseatingspodcast.com Facebook: https://www.facebook.com/seasonseatingspodcast Instagram: https://www.instagram.com/seasonseatingspod Twitter: https://www.twitter.com/seasonseatpod Email: seasonseatingspodcast@gmail.com Youtube: https://youtube.com/@seasonseatings Ko-fi: https://ko-fi.com/seasonseatings…
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Season's Eatings podcast

This sweet treat can be found in the candy dishes of many grandma's homes. Its origin has been lost to history but the mechanism used for this candy was created in America. The creator of this machine may be the bane of many children. The candy’s extremely brittle consistency makes it easy to break off a piece for sharing. We're discovering the history and origins of ribbon candy. Website: https://www.seasonseatingspodcast.com Facebook: https://www.facebook.com/seasonseatingspodcast Instagram: https://www.instagram.com/seasonseatingspod Twitter: https://www.twitter.com/seasonseatpod Email: seasonseatingspodcast@gmail.com Youtube: https://youtube.com/@seasonseatings Ko-fi: https://ko-fi.com/seasonseatings…
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Season's Eatings podcast

During the holiday season hundreds of these treats are made, sometimes by just one household. Their name can be a bit confusing when first heard. They have originated in Europe but have settled in America. It’s the cookie that isn’t called a cookie. We’re exploring the history and origins of sand tarts. Website: https://www.seasonseatingspodcast.com Facebook: https://www.facebook.com/seasonseatingspodcast Instagram: https://www.instagram.com/seasonseatingspod Twitter: https://www.twitter.com/seasonseatpod Email: seasonseatingspodcast@gmail.com Youtube: https://youtube.com/@seasonseatings Ko-fi: https://ko-fi.com/seasonseatings…
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Season's Eatings podcast

Merry Christmas! This is a bonus episode to thank you all for listening. Here are a few weird Newfoundland traditions from the past that happened around Christmas. Thanks again for listening and please share this podcast with friends to spread the Christmas joy. Website: https://www.seasonseatingspodcast.com Facebook: https://www.facebook.com/seasonseatingspodcast Instagram: https://www.instagram.com/seasonseatingspod Twitter: https://www.twitter.com/seasonseatpod Email: seasonseatingspodcast@gmail.com Youtube: https://youtube.com/@seasonseatings Ko-fi: https://ko-fi.com/seasonseatings…
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Season's Eatings podcast

1 Season's Eatings - Feast of the Seven Fishes 21:52
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It’s the Christmas eve tradition that may not be true to its name. Friends and family gather together on Christmas eve in Italian households to have this large meal. And it was recently featured on The Bear, the series about the trials and tribulations of restaurant life. We’re exploring the history and origins of the Feast of the Seven Fishes. Website: https://www.seasonseatingspodcast.com Facebook: https://www.facebook.com/seasonseatingspodcast Instagram: https://www.instagram.com/seasonseatingspod Twitter: https://www.twitter.com/seasonseatpod Email: seasonseatingspodcast@gmail.com Youtube: https://youtube.com/@seasonseatings Ko-fi: https://ko-fi.com/seasonseatings…
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Season's Eatings podcast

It’s the spice which is the main ingredient in countless breads and cookies. It has travelled the world, starting in Asia, through to Europe, and over to the Americas. It has been used as medicine for thousands of years. It’s connection to Christmas started with a hermit in France. We’re exploring the history and origins of ginger. Website: https://www.seasonseatingspodcast.com Facebook: https://www.facebook.com/seasonseatingspodcast Instagram: https://www.instagram.com/seasonseatingspod Twitter: https://www.twitter.com/seasonseatpod Email: seasonseatingspodcast@gmail.com Youtube: https://youtube.com/@seasonseatings Ko-fi: https://ko-fi.com/seasonseatings…
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Season's Eatings podcast

While it may not be to everyone's taste this holiday food is a combination two different types of meat. It is served in a rich dark gravy and is a comfort food for many French Canadians. We are exploring the history and origins of pork hock stew. Website: https://www.seasonseatingspodcast.com Facebook: https://www.facebook.com/seasonseatingspodcast Instagram: https://www.instagram.com/seasonseatingspod Twitter: https://www.twitter.com/seasonseatpod Email: seasonseatingspodcast@gmail.com Youtube: https://youtube.com/@seasonseatings Ko-fi: https://ko-fi.com/seasonseatings…
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Season's Eatings podcast

While “the holidays” is not technically a scent, but we all know exactly what the phrase “smells like the holidays” means. Catching a whiff of those key spices evokes a warming feeling of comfort during the coldest months in the Northern Hemisphere. It is the smell of mulled wine or the sweet citrus combination with orange. This spice’s strong smell may have warded off evil. We’re exploring the history and origin of cloves. Website: https://www.seasonseatingspodcast.com Facebook: https://www.facebook.com/seasonseatingspodcast Instagram: https://www.instagram.com/seasonseatingspod Twitter: https://www.twitter.com/seasonseatpod Email: seasonseatingspodcast@gmail.com Youtube: https://youtube.com/@seasonseatings Ko-fi: https://ko-fi.com/seasonseatings…
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Season's Eatings podcast

One can’t go through the holiday season without hearing, seeing, or listening to a version of Charles Dickens’ “A Christmas Carol.” It is often held up to be one of the quintessential markers of the traditional holiday meal. I’ve talked about some of the food in the story and how it may have come from America. https://sites.libsyn.com/271751/seasons-eatings-turkey https://sites.libsyn.com/271751/seasons-eatings-side-dish-smoking-bishop https://sites.libsyn.com/271751/seasons-eatings-figgy-pudding Website: https://www.seasonseatingspodcast.com Facebook: https://www.facebook.com/seasonseatingspodcast Instagram: https://www.instagram.com/seasonseatingspod Twitter: https://www.twitter.com/seasonseatpod Email: seasonseatingspodcast@gmail.com Youtube: https://youtube.com/@seasonseatings Ko-fi: https://ko-fi.com/seasonseatings…
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Season's Eatings podcast

This family of cakes can be found all over Europe and are produced quite unlike the more traditional way of baking in a pan. It can be smooth or spiked and is decorated with chocolate, coconut, or spices. Broken in pieces or served as a tower, this holiday treat is sure to wow your guests. We’re exploring the history and origins of sakotis. Website: https://www.seasonseatingspodcast.com Facebook: https://www.facebook.com/seasonseatingspodcast Instagram: https://www.instagram.com/seasonseatingspod Twitter: https://www.twitter.com/seasonseatpod Email: seasonseatingspodcast@gmail.com Youtube: https://youtube.com/@seasonseatings Ko-fi: https://ko-fi.com/seasonseatings…
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Season's Eatings podcast

It’s the spice that tops your holiday eggnog, in your Christmas baking and is even used in medicine. Discovered in a remote Asian island, this spice has taken over the world. The seed is actually the source of two different spices. We’re exploring the history and origin of nutmeg. Website: https://www.seasonseatingspodcast.com Facebook: https://www.facebook.com/seasonseatingspodcast Instagram: https://www.instagram.com/seasonseatingspod Twitter: https://www.twitter.com/seasonseatpod Email: seasonseatingspodcast@gmail.com Youtube: https://youtube.com/@seasonseatings Ko-fi: https://ko-fi.com/seasonseatings…
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Season's Eatings podcast

This holiday treat can be found all throughout the Netherlands. It is said that eating this treat will save you from the wrath of a goddess. And while it’s a Christmas and New Year’s delicacy, its beginnings can be found in Jewish culture. We’re exploring the history and origin of oliebollen. Website: https://www.seasonseatingspodcast.com Facebook: https://www.facebook.com/seasonseatingspodcast Instagram: https://www.instagram.com/seasonseatingspod Twitter: https://www.twitter.com/seasonseatpod Email: seasonseatingspodcast@gmail.com Youtube: https://youtube.com/@seasonseatings Ko-fi: https://ko-fi.com/seasonseatings…
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Season's Eatings podcast

The rich spicy flavour is a favourite Christmas ingredient in recipes such as Christmas cakes, Christmas pudding, mince pies, cinnamon shortbread, Zimtsterne (Christmas stars), lebkuchen, mulled wine and glühwein. It was used as a culinary spice, a medicine and as an ingredient of oils and perfumes. We’re exploring the history and origins of cinnamon. Website: https://www.seasonseatingspodcast.com Facebook: https://www.facebook.com/seasonseatingspodcast Instagram: https://www.instagram.com/seasonseatingspod Twitter: https://www.twitter.com/seasonseatpod Email: seasonseatingspodcast@gmail.com Youtube: https://youtube.com/@seasonseatings Ko-fi: https://ko-fi.com/seasonseatings…
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