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221 (Lead) Cloning Your Top Reps by Identifying What Good Looks Like (Kevin "KD" Dorsey)

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Manage episode 421084022 series 2782528
Content provided by Nick Cegelski & Armand Farrokh, Nick Cegelski, and Armand Farrokh. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Nick Cegelski & Armand Farrokh, Nick Cegelski, and Armand Farrokh or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

FOUR ACTIONABLE TAKEAWAYS

  • When working with reps and trying to help them improve, work backwards from what you want to the prospect to say then build what they need to do to get them to say that
  • Coach forward vs. backwards, coach to prepare so that future performance will be better and they feel more prepared for actual scenarios approaching
  • Have each one "What Great Looks Like" exercise per manager per quarter, pick one metric, find the rep who is the best at that, then diagnose the different behaviours they exhibit to adopt across the rest of your team
  • Use the "Four Ds" to roll out WGLL across your team - define what good looks like, document it, demonstrate it with training, and deliberately practice it by scoring reps performing the new tactics on calls

PATH TO PRESIDENT’S CLUB

  • SVP of Sales and Partnerships @ Bench Accounting
  • Practice Lead, Revenue Leadership @ Winning by Design
  • VP of Inside Sales @ PatientPop Inc.
  • Head of Sales Enablement & Development @ ServiceTitan
  • VP of Sales @ SnackNation

RESOURCES DISCUSSED

  continue reading

332 episodes

Artwork
iconShare
 
Manage episode 421084022 series 2782528
Content provided by Nick Cegelski & Armand Farrokh, Nick Cegelski, and Armand Farrokh. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Nick Cegelski & Armand Farrokh, Nick Cegelski, and Armand Farrokh or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

FOUR ACTIONABLE TAKEAWAYS

  • When working with reps and trying to help them improve, work backwards from what you want to the prospect to say then build what they need to do to get them to say that
  • Coach forward vs. backwards, coach to prepare so that future performance will be better and they feel more prepared for actual scenarios approaching
  • Have each one "What Great Looks Like" exercise per manager per quarter, pick one metric, find the rep who is the best at that, then diagnose the different behaviours they exhibit to adopt across the rest of your team
  • Use the "Four Ds" to roll out WGLL across your team - define what good looks like, document it, demonstrate it with training, and deliberately practice it by scoring reps performing the new tactics on calls

PATH TO PRESIDENT’S CLUB

  • SVP of Sales and Partnerships @ Bench Accounting
  • Practice Lead, Revenue Leadership @ Winning by Design
  • VP of Inside Sales @ PatientPop Inc.
  • Head of Sales Enablement & Development @ ServiceTitan
  • VP of Sales @ SnackNation

RESOURCES DISCUSSED

  continue reading

332 episodes

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