The Chief Psycho podcast

#Fitness #Society #Conversations #Entrepreneur #Business #Mental Health #Jonathan Bonanno #Psychology #Dentistry #Healthcare #Workplace #Culture

22:42

We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

The Chief Psycho Podcast explicit

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Welcome to The Chief Psycho Podcast with Jonathan Bonanno a.k.a. Chief Psycho, where we dive into the human element of entrepreneurship. Each episode brings you closer to the extraordinary individuals who drive innovation in the industry, sharing their personal journeys, triumphs, and the real challenges they overcome.
Join us as we explore the heart of healthcare through candid conversations that reveal the human experiences fueling groundbreaking change. From inspiring breakthroughs to everyday struggles, we uncover what truly makes an impact - one brilliant mind to another.

52 episodes

The Chief Psycho Podcast explicit

updated 5 days ago

Series home•Feed

52 episodes

#Fitness #Society #Conversations #Entrepreneur #Business #Mental Health #Jonathan Bonanno #Psychology #Dentistry #Healthcare #Workplace #Culture

All episodes

1
Leading with Influence 30:53

5 days ago30:53

30:53

What does it take to be a true thought leader in the dental industry? This week on The Chief Psycho Podcast , we sit down with Melissa K. Turner —a visionary executive, consultant, speaker, and industry disruptor who has reshaped the landscape of dentistry through innovation, advocacy, and influence. As the industry's first Chief Hygiene Officer and a driving force behind brands from startups to billion-dollar companies, Melissa has mastered the art of leading with influence . She co-founded The Denobi Awards and the National Mobile & Teledentistry Conference , serves as a senior executive at Cellerant Consulting Group , and is a champion for inclusivity through LGBTQ+ Dental Professionals . She’s also the host of I, Woman , a podcast empowering female entrepreneurs to step into their power. In this episode, we explore: 🔥 The power of influence in an ever-evolving industry 🔥 How to shape trends instead of just following them 🔥 The intersection of innovation, inclusivity, and leadership 🔥 The future of dentistry and why bold voices matter This conversation is packed with game-changing insights for anyone looking to make an impact. Tune in now—this is one episode you won’t want to miss! 🎧 Listen now on your favorite podcast platform! Links: IG: @thetoothgirl FB: https://www.facebook.com/profile.php?id=100024424505145 LI: https://www.linkedin.com/in/melissakturner/ Alright, podcasters—that’s a wrap on this episode of The Chief Psycho Podcast ! If you got something out of today’s convo, do me a favor— share it, tag us, and keep the conversation going. Remember, entrepreneurship isn’t just about the grind—it’s about the growth. Stay bold, stay human, and keep pushing the limits. Catch you next time. Until then— keep it psycho. @thechiefpsychopodcast @thechiefpsycho…

1
DEI in Flux 47:24

12 days ago47:24

47:24

The landscape of Diversity, Equity, and Inclusion (DEI) is evolving rapidly, leaving many leaders questioning how to navigate these shifts while maintaining inclusive and high-performing workplaces. As policies and administrative frameworks change, businesses must stay agile to ensure they are fostering cultures that are both compliant and genuinely impactful. In this episode of The Chief Psycho Podcast , Shawn Peers brings his expertise to the table to break down the recent changes to DEI policies , what they mean for business owners, and how leaders can adapt in a way that prioritizes both equity and long-term success. With a Masters in Law and an MBA , Shawn possesses a unique perspective on the intersection of policy, business strategy, and inclusive leadership. In this episode, we cover: ✔️ The driving forces behind today’s DEI shifts and how they impact businesses ✔️ Common misconceptions about DEI and why it’s more than just a “checkbox” ✔️ The role of leadership in fostering genuine inclusion vs. performative action ✔️ Strategies for business owners to adapt to changing DEI policies without losing sight of their values ✔️ The future of DEI in dentistry, healthcare, and beyond As organizations navigate this critical moment , having the right insights and strategies in place can make all the difference. Tune in to this timely discussion to gain a fresh perspective on how to approach DEI with confidence, clarity, and purpose. 🔗 Listen now wherever you get your podcasts! Alright, podcasters—that’s a wrap on this episode of The Chief Psycho Podcast ! If you got something out of today’s convo, do me a favor— share it, tag us, and keep the conversation going. Remember, entrepreneurship isn’t just about the grind—it’s about the growth. Stay bold, stay human, and keep pushing the limits. Catch you next time. Until then— keep it psycho. @thechiefpsychopodcast @thechiefpsycho…

1
Legacy in Motion 33:18

19 days ago33:18

33:18

In this episode of The Chief Psycho Podcast , we sit down with Jon Nierman , President of Nierman Practice Management , to dive into the powerful intersection of legacy, family, and innovation. Jon has been a driving force in the dental industry, particularly in the realms of dental sleep medicine and TMD , revolutionizing medical billing processes with cutting-edge software solutions. As a leader, Jon has successfully balanced continuing education with innovation, hosting hundreds of highly-rated programs across the US, all while ensuring that family legacy plays an important role in his company’s continued success. Join us as we discuss Jon’s unique perspective on leading a family-owned business into the future, his contributions to the dental field, and how he blends technical expertise with creative solutions to make a lasting impact. Key Takeaways: The importance of balancing family legacy with innovative change. Pioneering software solutions that streamline dental sleep medicine and billing. Jon’s journey from technical education to leading a company that’s changing the game for dental professionals. How continuing education drives transformation in the dental industry. Tune in now and get ready to be inspired by Jon’s approach to blending legacy and innovation for a successful future in business. Episode drops this Friday! Links: Facebook: https://www.facebook.com/jon.nierman LinkedIn: https://www.linkedin.com/in/jon-nierman/ Instagram: @jon.nierman Website: www.NiermanPM.com Email: jon@dentalwriter.com Alright, podcasters—that’s a wrap on this episode of The Chief Psycho Podcast ! If you got something out of today’s convo, do me a favor— share it, tag us, and keep the conversation going. Remember, entrepreneurship isn’t just about the grind—it’s about the growth. Stay bold, stay human, and keep pushing the limits. Catch you next time. Until then— keep it psycho. @thechiefpsychopodcast @thechiefpsycho…

1
Bold Moves 37:43

26 days ago37:43

37:43

What if confidence wasn’t something you were born with—but something you could build? This week on The Chief Psycho Podcast , we’re joined by Fred Joyal , entrepreneur, speaker, and Wall Street Journal bestselling author of Superbold: From Under-Confident to Charismatic in 90 Days. Fred is best known for co-founding 1-800-DENTIST , the most successful dental referral service in the country, and for his game-changing books on marketing and personal development. In this episode, we dive deep into what it takes to make bold moves , how to overcome self-doubt , and the practical steps to become more confident in business and life. Tune in to hear: 🔥 The Superbold framework for developing boldness 🔥 How to reprogram your mindset for confidence and success 🔥 Why making bold decisions can transform your career and relationships 🔥 Stories from Fred’s journey—yes, including beating Richard Branson in chess! If you’ve ever held back from taking a leap, this episode will give you the push you need. Listen now and start making your own bold moves! 🎧 Now streaming on all major podcast platforms! #ChiefPsychoPodcast #BoldMoves #Superbold #FredJoyal #Confidence #LevelUp #EntrepreneurMindset Alright, podcasters—that’s a wrap on this episode of The Chief Psycho Podcast ! If you got something out of today’s convo, do me a favor— share it, tag us, and keep the conversation going. Remember, entrepreneurship isn’t just about the grind—it’s about the growth. Stay bold, stay human, and keep pushing the limits. Catch you next time. Until then— keep it psycho. @thechiefpsychopodcast @thechiefpsycho…

1
Finding Your Why 26:30

5 weeks ago26:30

26:30

What truly drives you? In this episode of The Chief Psycho Podcast , we’re joined by Naiara Wireman , a dynamic entrepreneur and strategist with a passion for helping businesses and individuals uncover their "why." With experience across dentistry, hospitality, and med spas , Naiara has mastered the art of blending data-driven strategy with the power of human connection to build impactful, purpose-driven brands. We dive deep into how aligning your business with your core purpose can transform the way you work, lead, and grow. Join us as we explore how to: ✅ Define your "why" and use it as your foundation ✅ Create a brand that stands for something bigger ✅ Make aligned, intentional decisions for long-term success ✅ Fuel both personal fulfillment and professional growth Don't miss this inspiring conversation— listen now! 🔥 #ChiefPsychoPodcast #FindingYourWhy #PurposeDriven #EntrepreneurMindset Alright, podcasters—that’s a wrap on this episode of The Chief Psycho Podcast ! If you got something out of today’s convo, do me a favor— share it, tag us, and keep the conversation going. Remember, entrepreneurship isn’t just about the grind—it’s about the growth. Stay bold, stay human, and keep pushing the limits. Catch you next time. Until then— keep it psycho. @thechiefpsychopodcast @thechiefpsycho…

1
Increasing Your Capacity 31:35

6 weeks ago31:35

31:35

In this episode of The Chief Psycho Podcast , I sit down with my dear friend and powerhouse leader, Sheena Hinson, RDH , to explore what it truly means to increase your capacity —professionally, personally, and beyond. Sheena is more than a seasoned dental hygienist; she’s a mentor, speaker, and growth advocate who challenges professionals to break past their traditional limits . With a passion for leadership development, personal transformation, and expanding potential , Sheena has helped countless individuals step into new levels of impact and fulfillment . We dive into: 💡 What it really means to increase your capacity in work and life 🔥 The mindset shifts needed to push past perceived limitations 🚀 How to embrace growth, leadership, and new opportunities outside of your comfort zone If you’re feeling stuck, unsure of your next steps, or ready to break through to the next level , this episode is for you! Links: IG: @thesheenahinson, @uplevelpracticesolutions_x_dso FB: https://www.facebook.com/SheenaHinsonRDH LI: https://www.linkedin.com/in/sheenahinsonrdh/ Website: https://www.uplevelpracticesolutions.com/ Alright, podcasters—that’s a wrap on this episode of The Chief Psycho Podcast ! If you got something out of today’s convo, do me a favor— share it, tag us, and keep the conversation going. Remember, entrepreneurship isn’t just about the grind—it’s about the growth. Stay bold, stay human, and keep pushing the limits. Catch you next time. Until then— keep it psycho. @thechiefpsychopodcast @thechiefpsycho…

1
RAD Living 39:50

7 weeks ago39:50

39:50

What if the key to better performance, stronger relationships, and more energy was as simple as optimizing your sleep? In this episode, Dr. Dar Radfar shares his personal journey from a life-changing car accident to pioneering The RAD Method —a holistic approach to improving sleep, reducing stress, and living a more connected life. Dr. Radfar, a leading expert in dentistry, sleep science, and overall well-being , dives into: 🛌 The surprising link between sleep and success ⚡ How energy optimization impacts work and relationships ❤️ Why deep, meaningful connections start with self-care 🌙 The science behind better rest and recovery Whether you're struggling with sleep, looking for ways to boost your energy, or want to show up fully in your personal and professional life, this episode is packed with insights to help you live RAD every day. Alright, podcasters—that’s a wrap on this episode of The Chief Psycho Podcast ! If you got something out of today’s convo, do me a favor— share it, tag us, and keep the conversation going. Remember, entrepreneurship isn’t just about the grind—it’s about the growth. Stay bold, stay human, and keep pushing the limits. Catch you next time. Until then— keep it psycho. @thechiefpsychopodcast @thechiefpsycho…

1
Aligned Actions 22:47

8 weeks ago22:47

22:47

What does it mean to truly align your actions with your purpose? 💡 This Valentine’s Day, we’re bringing you a conversation all about alignment—not just in love, but in the way we show up in our careers, businesses, and daily lives. Dr. Camden Brown, an orthodontist turned coach and writer, joins us to explore how embodiment practices, nervous system regulation, and mindset work can help us break through blocks and create a more playful, connected, and impactful life. Whether you're a professional looking for more fulfillment or an entrepreneur striving for heart-centered success, this episode will challenge you to take aligned action toward the life you truly want. Tune in as we dive into: ✨ The power of nervous system regulation in decision-making ✨ How to break free from misalignment and step into purpose ✨ Strategies to cultivate playfulness and connection in both life and business Learn more about Dr. Camden Brown: 🌍 Website: www.drcamdenbrown.com 📲 Instagram: @drcamdenbrown Alright, podcasters—that’s a wrap on this episode of The Chief Psycho Podcast ! If you got something out of today’s convo, do me a favor— share it, tag us, and keep the conversation going. Remember, entrepreneurship isn’t just about the grind—it’s about the growth. Stay bold, stay human, and keep pushing the limits. Catch you next time. Until then— keep it psycho. @thechiefpsychopodcast @thechiefpsycho…

1
Reignite Your Passion 31:46

9 weeks ago31:46

31:46

This week on The Chief Psycho Podcast , we’re joined by none other than Dr. Alan Stern , a dentist, coach, and speaker who has dedicated his career to helping fellow dental professionals rediscover their passion, harness the power of words, and build thriving teams. 🔥 Feeling burned out? Struggling to keep your team engaged? Wondering how to fall back in love with your work? This episode is for you. In This Episode, We Cover: 💡 How to rekindle your love for dentistry and leadership 🗣️ The power of words in shaping team culture and patient relationships 💪 Strategies to retain top talent and build a workplace where people want to stay Dr. Stern brings wisdom, humor, and real-world experience to the conversation—so whether you’re a dentist, leader, or business owner, you’ll walk away feeling recharged and ready to lead with purpose. Links: FB: https://www.facebook.com/alansterndds LI: https://www.linkedin.com/in/dralanstern/ Website: https://betterricherstronger.com/ Alright, podcasters—that’s a wrap on this episode of The Chief Psycho Podcast ! If you got something out of today’s convo, do me a favor— share it, tag us, and keep the conversation going. Remember, entrepreneurship isn’t just about the grind—it’s about the growth. Stay bold, stay human, and keep pushing the limits. Catch you next time. Until then— keep it psycho. @thechiefpsychopodcast @thechiefpsycho…

1
Positive Pivots 26:24

10 weeks ago26:24

26:24

We’re back! Season 3 of The Chief Psycho Podcast kicks off with none other than Michael Bonanno , diving into the power of Positive Pivots —how to navigate change, embrace uncertainty, and turn challenges into growth opportunities. Meet Michael Bonanno! Michael is a seasoned dental executive, entrepreneur, and business strategist with years of experience leading teams and scaling businesses. He has played an instrumental role in multiple dental start-ups, consulting firms, and operational leadership roles , helping organizations optimize growth while maintaining strong culture and team dynamics. With a deep passion for people-first leadership and sustainable business strategies , Michael’s approach focuses on resilience, adaptability, and maximizing human potential. In This Episode, We Cover: 🔹 The mindset shifts that turn roadblocks into stepping stones 🔹 How to embrace uncertainty without losing momentum 🔹 The importance of adaptability in both business and life If you’ve ever faced a crossroads in your career or business, this episode is for you. Get ready to lean into change and come out stronger. 💪 Tune in now on your favorite podcast platform! 🎧 #TheChiefPsychoPodcast #PositivePivots #EntrepreneurMindset #StayHuman Alright, podcasters—that’s a wrap on this episode of The Chief Psycho Podcast ! If you got something out of today’s convo, do me a favor— share it, tag us, and keep the conversation going. Remember, entrepreneurship isn’t just about the grind—it’s about the growth. Stay bold, stay human, and keep pushing the limits. Catch you next time. Until then— keep it psycho. @thechiefpsychopodcast @thechiefpsycho…

1
Alchemy in Action 37:45

13 weeks ago37:45

37:45

We’re closing out an incredible season of the podcast with a can’t-miss episode: “Alchemy in Action” featuring the one and only @gregessenmacher ! 🎙️ Greg Essenmacher is a leading expert in Fixed Full Arch dentistry, helping transform implant practices into Full Arch powerhouses. As the founder of GnA Consult, Greg has been focused for over a decade on the Fixed Full Arch market, using tailored solutions and cross-functional collaboration; he maximizes clients’ potential with his expertise, which includes optimizing patient acquisition costs, coaching for lead calls, and improving treatment case acceptance. His insights on actionable steps enhance the practice’s ability to convert Full Arch cases, increasing their valuation and improving EBITDA. Greg has been focused on the Fixed Full Arch market starting with the successful launch of the Neodent brand into the U.S. market for the Straumann Group in 2014. Implementing best practices from some of the most successful Full Arch clinics in the country, he achieves desired results by helping dentists and dental professionals achieve their potential. Additionally, Greg is the host of The Tooth Sleuth podcast. Ready to level up your practice and harness the magic of Full Arch? 🦷 Tune in for actionable strategies and inspiring takeaways to end the season on a high note! — Links: • Website: https://www.gnaconsult.com • IG: @gregessenmacher • LinkedIn: https://www.linkedin.com/in/gregessenmacher Alright, podcasters—that’s a wrap on this episode of The Chief Psycho Podcast ! If you got something out of today’s convo, do me a favor— share it, tag us, and keep the conversation going. Remember, entrepreneurship isn’t just about the grind—it’s about the growth. Stay bold, stay human, and keep pushing the limits. Catch you next time. Until then— keep it psycho. @thechiefpsychopodcast @thechiefpsycho…

1
Courageous Conversations 39:31

16 weeks ago39:31

39:31

Introducing... Katherine Eitel Belt, CSP, Dentistry’s Unscripted Communications Coach! 🥳 Founder and CEO of LionSpeak, Katherine is an international speaker, author, and performance coach, best known for helping professionals develop courageous, unscripted conversations with patients, clients, co-workers, and audiences. Whether communicating from a treatment room, consult room, boardroom, or stage, audiences love her simple yet powerful formulas for delivering messages with clarity, courage, and inspiration. For 35 years Katherine has keynoted annual conferences in the U.S., Canada, and the U.K., coached thousands of dental professionals in hundreds of practices, and consulted or presented for companies such as Care Credit, Henry Schein, Kois Center, Aurum Group, Patterson Dental, Dentsply Sirona, e-Assist, Seattle Study Club, Cain Watters, Pacific Dental Services, Dental Intel, and Philips Oral Healthcare. Katherine is a Certified Speaking Professional (CSP), an earned designation of the National Speakers Association achieved by less than 17% speakers worldwide and she is one of only ten dental professionals to hold the certification. She is a Spotlight-On-Speaking champion, Speaking Consulting Network founding member, past-president of the Academy of Dental Management Consultants, AADOM/ASCA member, faculty member for the Dental Business Institute and the Dental Speakers Institute, faculty instructor for the Texas Tech University Dental School in El Paso, Board Advisor Emeritus for Dental Entrepreneur Women (DeW), voted “2023 Speaker of the Year” at the Dental Festival and “Favorite Dental Speaker” by the 2023 Nifty Awards and the Linda Miles Spirit Award for her contributions to the dental industry. She was recently featured in the documentary film, Women Shaping Dentistry Tomorrow, and her latest book, Courageous Conversations, is scheduled for release in the Spring of 2025. 🕒 Don’t wait—stream now and let’s get courageous ! Links: Instagram: @katherineeitelbelt Facebook: LionSpeak Communication Coaching LinkedIn: Katherine Eitel Belt Website: www.lionspeak.net #NewEpisode #CourageousConversations #LeadershipDevelopment #TheChiefPsychoPodcast #AuthenticCommunication Alright, podcasters—that’s a wrap on this episode of The Chief Psycho Podcast ! If you got something out of today’s convo, do me a favor— share it, tag us, and keep the conversation going. Remember, entrepreneurship isn’t just about the grind—it’s about the growth. Stay bold, stay human, and keep pushing the limits. Catch you next time. Until then— keep it psycho. @thechiefpsychopodcast @thechiefpsycho…

1
Impact Origins 38:45

18 weeks ago38:45

38:45

Meet this week's guest star... Sean Hamel! 🥳 Sean Hamel is a seasoned dental marketing professional and Founder & CEO at Art of Dental Marketing. Art of Dental Marketing (ADM) is dentistry's premier story-based marketing agency. Sean and his team specialize in crafting captivating narratives that help dental practices attract, engage, and retain patients. His team of skilled storytellers and marketers collaborates closely with each practice to uncover their unique stories and create emotional connections within their local community. With a comprehensive suite of services, including web design, organic and local SEO, AdWords, video marketing, and creative direction and ground marketing strategies, ADM has helped hundreds of dental practices achieve unprecedented growth. --- Links: IG: @storybaseddentalmarketing, @artofdentalmarketing Website: https://www.artofdentalmarketing.com/ LI: https://www.linkedin.com/in/seanhamel/ FB: https://www.facebook.com/profile.php?id=1269336192 #TheChiefPsychoPodcast #ImpactOrigins #DentalMarketing #Storytelling #MarketingStrategy #GrowthMindset #PodcastFridays Alright, podcasters—that’s a wrap on this episode of The Chief Psycho Podcast ! If you got something out of today’s convo, do me a favor— share it, tag us, and keep the conversation going. Remember, entrepreneurship isn’t just about the grind—it’s about the growth. Stay bold, stay human, and keep pushing the limits. Catch you next time. Until then— keep it psycho. @thechiefpsychopodcast @thechiefpsycho…

1
Manifesting Change 33:02

19 weeks ago33:02

33:02

Meet this week's guest star... Dr. Martin Mendelson! 🥳 Dr. Martin Mendelson is a former member of the Resident Faculty with Spear Education, and the Founder of Metamorphosis Coaching…..a speaking and consulting firm. After becoming medically disabled from clinical practice, Dr. Mendelson has had many ups and downs in his life. Today, he is a highly sought-after and currently works with private practice teams, DSOs, Study Clubs, and large association meetings. With multiple advanced certifications, he has spent almost 20 years working with leaders to build happier and more fulfilled teams. Dr. Mendelson's transformative work has touched the lives of thousands of leaders, clinicians, and dental teams, fostering cultures where excellence, growth, and happiness thrive! His first online course debuted this month and his first book is due to be published next year. --- Links: IG: @docmartinempowers FB: https://www.facebook.com/metamorphosis.mm LI: https://www.linkedin.com/in/metamorphcoach/ Website: https://martinmendelson.com/ Podcast: https://wellnessindentistry.com/episodes Courses: https://www.morewithmendelson.com #TheChiefPsychoPodcast #ManifestingChange #LeadershipGrowth #DentalTeams #TransformationJourney Alright, podcasters—that’s a wrap on this episode of The Chief Psycho Podcast ! If you got something out of today’s convo, do me a favor— share it, tag us, and keep the conversation going. Remember, entrepreneurship isn’t just about the grind—it’s about the growth. Stay bold, stay human, and keep pushing the limits. Catch you next time. Until then— keep it psycho. @thechiefpsychopodcast @thechiefpsycho…

1
Culture Meets Innovation 29:40

21 weeks ago29:40