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Natasha Ratanshi-Stein: From Chief of Staff at Bulb to Founder of Surfboard

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Manage episode 414313405 series 3162242
Content provided by 40 Minute Mentor, JBM, and James Mitra. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by 40 Minute Mentor, JBM, and James Mitra or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

“If we’re not seeing outcomes, we need more visibility. Does visibility mean someone being physically in front of you? Probably not.”

Today’s 40 Minute Mentor is Natasha Ratanshi-Stein, the Founder of Surfboard - the next generation planning tools for customer service teams.

Before building Surfboard, Natasha spent several years as an Operator and Investor, including her roles as Principal at Piton Capital and Chief of Staff at Bulb.

We had a fascinating chat with Natasha, exploring her unique career journey and her mission to make work more human with Surfboard.

Episode chapters:

➡️ Her upbringing in Canada [03:56]

➡️ Moving into VC [05:34]

➡️ Why she wishes she had Operator experience before moving into VC [11:02]

➡️ Becoming Chief of Staff at Bulb [12:45]

➡️ Advice for aspiring Chiefs of Staff [16:33]

➡️ When to hire a Chief of Staff [20:02]

➡️ More about Surfboard [22:15]

➡️ Getting customer traction early [30:00]

➡️ Flexible working [34:16]

➡️ Audience question: What are your future aspirations with Surfboard? [39:50]

Helpful links:

➡️ Connect with Natasha: https://www.linkedin.com/in/natasha-ratanshi-stein-%F0%9F%8F%84%F0%9F%8F%BC%E2%80%8D%E2%99%80%EF%B8%8F-69333723/

➡️ Check out Surfboard: https://teamsurfboard.com/

Enjoyed this episode?⭐️

Keep up to date with all our latest episodes, by hitting the subscribe button on your favourite podcast platform. And for any feedback on what you enjoy the most and ideas on what we can do to make 40 Minute Mentor even better, please leave us a review on https://ratethispodcast.com/40mm

Learn more about your ad choices. Visit megaphone.fm/adchoices

  continue reading

250 episodes

Artwork
iconShare
 
Manage episode 414313405 series 3162242
Content provided by 40 Minute Mentor, JBM, and James Mitra. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by 40 Minute Mentor, JBM, and James Mitra or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

“If we’re not seeing outcomes, we need more visibility. Does visibility mean someone being physically in front of you? Probably not.”

Today’s 40 Minute Mentor is Natasha Ratanshi-Stein, the Founder of Surfboard - the next generation planning tools for customer service teams.

Before building Surfboard, Natasha spent several years as an Operator and Investor, including her roles as Principal at Piton Capital and Chief of Staff at Bulb.

We had a fascinating chat with Natasha, exploring her unique career journey and her mission to make work more human with Surfboard.

Episode chapters:

➡️ Her upbringing in Canada [03:56]

➡️ Moving into VC [05:34]

➡️ Why she wishes she had Operator experience before moving into VC [11:02]

➡️ Becoming Chief of Staff at Bulb [12:45]

➡️ Advice for aspiring Chiefs of Staff [16:33]

➡️ When to hire a Chief of Staff [20:02]

➡️ More about Surfboard [22:15]

➡️ Getting customer traction early [30:00]

➡️ Flexible working [34:16]

➡️ Audience question: What are your future aspirations with Surfboard? [39:50]

Helpful links:

➡️ Connect with Natasha: https://www.linkedin.com/in/natasha-ratanshi-stein-%F0%9F%8F%84%F0%9F%8F%BC%E2%80%8D%E2%99%80%EF%B8%8F-69333723/

➡️ Check out Surfboard: https://teamsurfboard.com/

Enjoyed this episode?⭐️

Keep up to date with all our latest episodes, by hitting the subscribe button on your favourite podcast platform. And for any feedback on what you enjoy the most and ideas on what we can do to make 40 Minute Mentor even better, please leave us a review on https://ratethispodcast.com/40mm

Learn more about your ad choices. Visit megaphone.fm/adchoices

  continue reading

250 episodes

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