Artificial Emotional Intelligence (AEI) Will Have Wide-Ranging Impacts on Society

5 Minutes Podcast with Ricardo Vargas

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2M ago 7:03

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In this episode, Ricardo discusses his recent article on artificial emotional intelligence (AEI), published with André Barcauí at the London School of Economics Business Review. AEI can significantly improve employment, healthcare, education, and negotiation by identifying small emotional clues. For instance, Character.ai allows users to interact with historical people, while hirevue.com uses avatars to evaluate candidates' emotional matches. Ricardo, however, accentuates the moral ramifications of AEI, including possible invasions of privacy and prejudice based on assumed characteristics like ethnicity or sexual orientation. He underlines that to avoid misuse and harm to society, ethical considerations must go hand in hand with technological progress.

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