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Navigating Auto Repairs as a Woman with Aunt Jay
Manage episode 455306858 series 3606997
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Aunt Jay shares her experiences with automotive repair shops, highlighting the challenges she faced being taken seriously as a female customer. Michael provides insights on the importance of trust and communication between service advisors and clients.
00:00 Non-blood Aunt Jay: instrumental, inspiring figure.
06:02 Experiences of car maintenance as a single female.
06:49 Overcharged for car services due to gender.
12:48 Prefer female advisor; values equality and respect.
14:05 Diverse staffing in women-owned shops is beneficial.
18:28 Promote auto clinics for vehicle knowledge enhancement.
21:04 Offering $500 towards car acquisition, emphasizing service.
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Don't forget to tune into The Weekly Blitz with Chris Cotton on your favorite podcast platform for more tips and tricks on managing your auto repair shop. If you're interested in auto shop coaching or our NEW service advisor coaching program, TOUCH HERE!
If you have any suggestions or would like to be a guest on the AutoFix AdvisorCast, please email us at michael@autofixsos.com. We look forward to connecting with you!
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