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6.07: Talking 'bot a revolution: Banks, AI and the future of interactive tech
Manage episode 198411023 series 1352968
Content provided by BAI Banking Strategies. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by BAI Banking Strategies or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
For all the talk about interactive technology, it's more than just chatbots. Questions and answers represent just the first dimension of human-machine interplay; in the not too distant future, banks will leverage artificial intelligence to help customers manage their finances in real time. Michelle Moore, head of digital banking for Bank of America, discusses the initiatives under way to bring about this unprecedented high-tech change.
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266 episodes
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Manage episode 198411023 series 1352968
Content provided by BAI Banking Strategies. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by BAI Banking Strategies or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
For all the talk about interactive technology, it's more than just chatbots. Questions and answers represent just the first dimension of human-machine interplay; in the not too distant future, banks will leverage artificial intelligence to help customers manage their finances in real time. Michelle Moore, head of digital banking for Bank of America, discusses the initiatives under way to bring about this unprecedented high-tech change.
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continue reading
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