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Customer-Centric Hospitality: How Wild Horse Pass elevates service standards for their guests
Manage episode 388060020 series 2887024
Content provided by Entrepreneur Media, Inc and Entrepreneur Media. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Entrepreneur Media, Inc and Entrepreneur Media or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Located in Chandler, AZ, the Sheraton Grand at Wild Horse Pass is a resort for any kind of trip—families, couples, and golfers alike can find exactly what they’re looking for during their time at the resort. Bill and the Wild Horse Pass team integrate customer service and a “can-do spirit” into everything they do. Hear how the staff uses teamwork and collaboration to maintain a multidimensional space for over 500 guests. Reviewer Jessica shares what stood out for her and her family.
Sheraton Grand at Wild Horse Pass More about the episode Theme Music by Ali Schwartz and Meserole Sound
163 episodes
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Manage episode 388060020 series 2887024
Content provided by Entrepreneur Media, Inc and Entrepreneur Media. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Entrepreneur Media, Inc and Entrepreneur Media or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Located in Chandler, AZ, the Sheraton Grand at Wild Horse Pass is a resort for any kind of trip—families, couples, and golfers alike can find exactly what they’re looking for during their time at the resort. Bill and the Wild Horse Pass team integrate customer service and a “can-do spirit” into everything they do. Hear how the staff uses teamwork and collaboration to maintain a multidimensional space for over 500 guests. Reviewer Jessica shares what stood out for her and her family.
Sheraton Grand at Wild Horse Pass More about the episode Theme Music by Ali Schwartz and Meserole Sound
163 episodes
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Similar to Behind the Review
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