160. Stephen Yeung: McDonald's Business Owner on Hiring, Scaling, & Workplace Culture

BIGGER THAN ME PODCAST

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Ever wondered how to effectively manage young staff in today's challenging job market? Join us as Stephen Yeung, a seasoned entrepreneur operating five McDonald's locations, shares his insights on fostering a positive workplace culture, bridging generational gaps, and maintaining a productive and respectful environment.
Stephen Yeung is a McDonald's owner-operator known for balancing work, community involvement, and employee care. Transitioning from managing gas stations to five McDonald's locations, he fosters a positive workplace culture and supports new hires with continuous communication. Recognized for exceptional customer service, Stephen is committed to making impactful decisions, benefiting the community through initiatives like McHappy Day, Ronald McDonald House and local fundraising.

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Chapters

1. Empowering Youth in the Workplace (00:00:00)

2. Employee Engagement and Communication Strategies (00:10:13)

3. Managing Employee Compensation and Benefits (00:18:03)

4. Building Team Unity Through Small Gestures (00:24:14)

5. Success in McDonald's Franchise Operations (00:31:14)

6. Entrepreneurial Journey and Community Impact (00:44:26)

7. Making a Difference With McDonald's (00:52:36)