E30: The Only 5 Tips You Need to Navigate Difficult Conversations With Calmness

Calm Talks

Have you ever found yourself in a situation where you knew you needed to stand up for yourself, but you weren't sure how to do it without making things worse? Well, you’re not alone. A recent study found that 70% of people handle difficult conversations by avoiding them altogether. That alludes to the fact that people actually don’t feel equipped to have those conversations.
In today's episode, your hosts give you the only tools you need to navigate difficult conversations with calmness.

• Tip 1: Be Clear With Your "Why". Understanding your motivation and objective for having a difficult conversation is imperative to making that conversation productive for both you and the person receiving the conversation.
• Tip 2: Timing is Everything. Emotional balance from you and to the receiver is paramount to things going well.
• Tip 3: Focus on the Facts. Free yourself from bias, projections, or other charged responses such as insults, and instead focus on what is objectively true to demonstrate your points.
• Tip 4: Align Delivery to Desired Outcomes. Plan your endgame, but beware of the consequences of how the conversation could go!
• Tip 5: Develop Empathy. Words can hurt, so be sure to check your EQ throughout the journey.

Tune in to this episode to learn more about navigating difficult conversations with calmness.
Statistic source: https://www.inc.com/michael-schneider/70-percent-of-employees-avoid-difficult-conversations-their-companies-are-suffering-as-a-result.html

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