New Patient Calls with Sandy Pardue & Dana Salisbury

Dental Marketing Mastery

New Patient Calls with Sandy Pardue & Dana Salisbury

In this podcast, Mark Dilatush, Sandy Pardue & Dana Salisbury discuss how poor handling of patient calls can have a huge effect on patient bookings. They discuss some of the topics that will be covered in-depth during any of the Academy of Scheduling Excellence seminars that Sandy will be hosting.

Some of the highlights of attending one of these seminars:

• How to effectively handle incoming calls that produce favorable results
• Essential verbal skills required to increase treatment acceptance
• How to retain more patients
• How to double your new patient average
• How to answer difficult patient questions that put your staff on the spot
• Processes to eliminate no-shows and to control broken appointments

**Unique to these seminars** Each practice that attends will receive one of the Classic Practice Resource flip charts, where the proper protocols are outlined for confirmation, recall and re-activation phone calls. Normally, the only way to attain one of these flip charts is by participating in the one-year consulting program.

Here is a list of the upcoming dates for these one day seminars:

• Baton Rouge, LA on June 20th
• Los Alamitos, CA on July 26th
• Raleigh, NC on August 23rd
• Natick, MA on September 27

To register and view the full seminar description, please visit: ClassicPractice.com