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🎙️🎧 Podcast 13 │Lesson 1 Part 1 • Call Center Call Flow
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Content provided by English for Customer Service Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by English for Customer Service Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
🎙️🎧 Podcast 13 │Lesson 1 Part 1 • Call Center Call Flow
Are you an aspiring call center agent? Is English not your first language? Don't worry! We got you covered!
PART 1
Introduction to the Call Center Call Flow
We give you a quick overview of the call center call flow in this lesson in which our expert instructor Mr.E breaks down step-by-step the call flow process for a call center from Opening a call to Empathizing to Acknowledging.
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31 episodes
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Manage episode 401139262 series 3295079
Content provided by English for Customer Service Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by English for Customer Service Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
🎙️🎧 Podcast 13 │Lesson 1 Part 1 • Call Center Call Flow
Are you an aspiring call center agent? Is English not your first language? Don't worry! We got you covered!
PART 1
Introduction to the Call Center Call Flow
We give you a quick overview of the call center call flow in this lesson in which our expert instructor Mr.E breaks down step-by-step the call flow process for a call center from Opening a call to Empathizing to Acknowledging.
Follow us on social media:
31 episodes
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Similar to English for Custmer Service Podcast
Five-time winner of Best Education Podcast in the Podcast Awards. Grammar Girl provides short, friendly tips to improve your writing and feed your love of the English language. Whether English is your first language or your second language, these grammar, punctuation, style, and business tips will make you a better and more successful writer. Grammar Girl is a Quick and Dirty Tips podcast.
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continue reading
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continue reading
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