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TICUP: Be Curious, Not Judgmental

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Manage episode 406604007 series 3008775
Content provided by Mid-America ATTC. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mid-America ATTC or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode, we talk with Lisa Charlson, Human Resources Organizational Development Educator, and Jackie Griffin, Senior Director of Guest Services, both with University Health, a Level-One Trauma Center located in the heart of Kansas City, Missouri and serving as both the urban-core, safety-net hospital and the teaching hospital for the University of Missouri-Kansas City. This conversation is filled with extremely practical advice for leaders, from leaders, including ways Trauma Informed Caring transforms conflict, how to have truly collaborative conversations even around difficult topics, and how to create compassionate culture that supports and includes absolutely every person your organization touches.

  continue reading

62 episodes

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Manage episode 406604007 series 3008775
Content provided by Mid-America ATTC. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mid-America ATTC or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode, we talk with Lisa Charlson, Human Resources Organizational Development Educator, and Jackie Griffin, Senior Director of Guest Services, both with University Health, a Level-One Trauma Center located in the heart of Kansas City, Missouri and serving as both the urban-core, safety-net hospital and the teaching hospital for the University of Missouri-Kansas City. This conversation is filled with extremely practical advice for leaders, from leaders, including ways Trauma Informed Caring transforms conflict, how to have truly collaborative conversations even around difficult topics, and how to create compassionate culture that supports and includes absolutely every person your organization touches.

  continue reading

62 episodes

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