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Getting public services back on track: Why do we so often blame the wrong people for system wide failings?
Manage episode 411424880 series 3495401
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Welcome back to the Evolving Enterprises podcast. I have just returned having spent some time with my family at Easter. In almost every consultancy assignment I have worked on people usually start by blaming the wrong people for the situation. Why is this? I will look at what drives people to do this and how this helps us to improve our public services, and to campaign appropriately for changes where they are needed. I will talk about how we can stay informed and encourage public sector organisations to work to support us.
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