Live from IHRSA 2024 Health and Fitness Association with Ruben Hand of Field Tech Fitness Solutions, Fitness Industry Overview, New Technology and Growth as an Industry

Fix Your Gym

In episode 11 of Fix Your Gym, Adam Niffen interviews Ruben Hand from Field Tech Fitness Solutions to discuss the challenges and opportunities in the fitness equipment service industry. They delve into topics such as industry fragmentation, the need for standardization in training and certification, and the importance of collaboration among service providers.

Tune in to discover insights and perspectives from two industry experts as they discuss ways to improve the fitness equipment service sector.

TIMESTAMPS

[00:02:20] Fitness Equipment Service Platform.

[00:04:42] Importance of Industry Events.

[00:08:25] Supporting Each Other in Business.

[00:14:27] Manufacturers' Influence Over Service Industry.

[00:17:22] Collaboration Among Industry Players.

[00:23:03] Awakening the Industry.

[00:26:19] Industry Differences and Challenges.

[00:31:08] Standardization in Certification for Technicians.

[00:32:17] Certification in Automotive Industry.

[00:36:23] Advancements in Fitness Industry.

[00:41:08] Focusing on Expertise in Business.

In this episode, Adam Niffen and Ruben Hand delved into the significance of collaboration and knowledge sharing among fitness equipment service providers to drive industry growth and improvement. By working together, sharing insights, and supporting one another, service providers can elevate the industry as a whole and deliver superior services to clients.

Furthermore, Adam and Ruben discuss that standardization can elevate the reputation of the fitness equipment service industry as a whole. By establishing industry-wide standards for training, certification, and processes, the industry can present itself as a professional and dependable service provider. This recognition can enhance the status of technicians and service providers, fostering increased respect and trust from clients and manufacturers.

QUOTES

• “Stop using a million different applications and put something together that essentially streamlines their operations and gives them a single-stop platform to do everything that they do.” - Ruben Hand
• "This time around, I really think that us, as small business owners, we're the only ones that can change this. We're the only ones that can improve our own condition. We can't bang at the door of manufacturers or anybody for that matter. It's a matter of taking responsibility." - Adam Niffen
• “What we need is collaboration. What we need is continued conversation. What we need is a connection between companies and this idea of competition. And, you know, ‘I can't share any information with you, because you're going to ruin my business.’ That's just not true. And it needs to change.” - Ruben Hand

SOCIAL MEDIA LINKS

Adam Niffen

LinkedIn: https://www.linkedin.com/in/adam-niffen-6baba7170/

Ruben Hand

Instagram: https://www.instagram.com/fieldtechfitness/

LinkedIn: https://www.linkedin.com/in/fieldtechfitness/

WEBSITE

Stride Fitness Solutions: https://stridefitnesssolutions.com/

Field Tech Fitness Solutions: https://fieldtechfitness.com/

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