076 - Service desk for all

Frankly IT Podcast

#Tech #Business #MBA #Auvik Networks #Productivity #Self-Improvement #Leadership #Technology #Steve Petryschuk #Podcasting Education #CIO #CTO #ITSM #Efficient #IT Management #MSP #Network

30:55

A secret field that summons lightning. A massive spiral that disappears into a salt lake. A celestial observatory carved into a volcano. Meet the wild—and sometimes explosive—world of land art, where artists craft masterpieces with dynamite and bulldozers. In our Season 2 premiere, guest Dylan Thuras, cofounder of Atlas Obscura, takes us off road and into the minds of the artists who literally reshaped parts of the Southwest. These works aren’t meant to be easy to reach—or to explain—but they just might change how you see the world. Land art you’ll visit in this episode: - Double Negative and City by Michael Heizer (Garden Valley, Nevada) - Spiral Jetty by Robert Smithson (Great Salt Lake, Utah) - Sun Tunnels by Nancy Holt (Great Basin Desert, Utah) - Lightning Field by Walter De Maria (Catron County, New Mexico) - Roden Crater by James Turrell (Painted Desert, Arizona) Via Podcast is a production of AAA Mountain West Group.…

4 years ago 21:26

MP3•Episode home

The service desk isn’t just for IT anymore—and that’s great news for IT teams everywhere.

atSpoke CEO Jay Srinivasan shares the three things he believes will define the service desk in 2021 and beyond, and what IT teams need to do to lead the coming wave of automated cross-department service.

Find resource links and timestamped show notes for this episode at https://www.auvik.com/franklyit/076

85 episodes

076 - Service desk for all

Frankly IT Podcast

83 subscribers

published 4 years ago

MP3•Episode home

The service desk isn’t just for IT anymore—and that’s great news for IT teams everywhere.

Find resource links and timestamped show notes for this episode at https://www.auvik.com/franklyit/076

85 episodes

#Tech #Business #MBA #Auvik Networks #Productivity #Self-Improvement #Leadership #Technology #Steve Petryschuk #Podcasting Education #CIO #CTO #ITSM #Efficient #IT Management #MSP #Network

All episodes

Frankly IT Podcast

1
082 - Power your productivity with these simple biohacks 20:47

4 years ago20:47

20:47

Neurologist Dr. Mary Rensel shares her tips for increasing your productivity—and happiness—with a little brain care. Find resource links and a complete transcript of this episode at https://www.auvik.com/franklyit/082

Frankly IT Podcast

1
081 - AI & machine learning need to be part of your tech strategy in 2021 18:50

4 years ago18:50

18:50

Do or die? Sean Muller says now is the time to think about how to add artificial intelligence and machine learning to your organization. The benefits are huge but the costs don’t have to be. And if you’re not thinking about or already working AI & ML into your tech strategy, your competitors most certainly are. Find resource links and a complete transcript of this episode at https://www.auvik.com/franklyit/081…

Frankly IT Podcast

1
080 - Where to invest in IT with stimulus money 14:32

4 years ago14:32

14:32

The US federal government recently announced a second round of PPP loans and have expanded what you can spend the money on. Up to 40% of the stimulus check can now be spent on software and cloud technology. We dig into the details with Brian Leimbach, president and CEO of CIO Advise, who shares his tips on how to put that money to best use. Find resource links and a complete transcript of this episode at https://www.auvik.com/franklyit/080…

Frankly IT Podcast

1
079 - Getting strategic with automation & scripting 17:03

4 years ago17:03

17:03

You’ll never have time for strategic, high-value IT work if you’re constantly bogged down with repetitive tasks. Using scripts to automate those mundane tasks is key for cranking up your productivity. We explore the criteria for deciding which IT tasks to automate, how to find an automation solution that works for your team, and ways to evaluate open-source tools. Find resource links and a complete transcript of this episode at https://www.auvik.com/franklyit/079…

Frankly IT Podcast

1
078 - The cybersecurity skills shortage? It doesn’t exist. 16:33

4 years ago16:33

16:33

Our industry isn’t plagued by a shortage of qualified cybersecurity and IT pros, says Spirion CIO Gabe Gumbs. The real problem is technology. Not only are we looking for the wrong people using the wrong criteria, we’re giving those people really bad tools to solve their problems. Find resource links and timestamped show notes for this episode at https://www.auvik.com/franklyit/078…

Frankly IT Podcast

1
077 - 20 minutes, 7 insights, 1 interesting year 20:21

4 years ago20:21

20:21

Tune into our recap of some of the best & most popular Frankly IT episodes of 2020. Major themes: cybersecurity, IT leadership & that pandemic thing. Find resource links and timestamped show notes for this episode at https://www.auvik.com/franklyit/077

Frankly IT Podcast

1
076 - Service desk for all 21:26

4 years ago21:26

21:26

The service desk isn’t just for IT anymore—and that’s great news for IT teams everywhere. atSpoke CEO Jay Srinivasan shares the three things he believes will define the service desk in 2021 and beyond, and what IT teams need to do to lead the coming wave of automated cross-department service. Find resource links and timestamped show notes for this episode at https://www.auvik.com/franklyit/076…

Frankly IT Podcast

1
075 - SD-WAN in the age of WFH 25:27

4 years ago25:27

25:27

With more people working from home permanently, will we see SD-WAN become a viable solution for private residences? Experts say we’re already headed that way. We speak to John Fruehe, an independent technology analyst, and Ben Niernberg, the EVP at MNJ Technologies, about what they’re seeing in the market already and what that spells for the future. Find resource links and timestamped show notes for this episode at https://www.auvik.com/franklyit/075…

Frankly IT Podcast

1
074 - Experiment your way to great IT leadership 20:23

5 years ago20:23

20:23

Author & coach Melanie Parish shares how familiar agile development principles can be applied to leadership to unlock innovation & success from your technical team. Find resource links and timestamped show notes for this episode at https://www.auvik.com/franklyit/074

Frankly IT Podcast

1
073 - Ghost in the machine 24:40

5 years ago24:40

24:40

In this special Halloween episode, we explore the intersection of IT and the paranormal. Yeah, that’s right. We’re taking our tech and we’re going ghost hunting, with paranormal researcher Kristy Sumner. Find resource links and timestamped show notes for this episode at https://www.auvik.com/franklyit/073…

Frankly IT Podcast

1
072 - 5 painless ways to trim IT costs 20:00

5 years ago20:00

20:00

Consultant John O’Shaughnessy shares his top 5 tips & tricks for uncovering big cost-savings in your IT budget. Find resource links and timestamped show notes for this episode at https://www.auvik.com/franklyit/072

Frankly IT Podcast

1
071 - Security for humans 22:04

5 years ago22:04

22:04

Struggling to get users to comply with your IT security practices? You might be going about it the wrong way. Rubica CEO Frances Dewing explains why people-first design is the best way to secure IT assets while keeping users on side. Find resource links and timestamped show notes for this episode at https://www.auvik.com/franklymsp/071…

Frankly IT Podcast

1
070 - How to step up and shine as the IT service manager 23:20

5 years ago23:20

23:20

Leading the IT service team is a tough assignment. Consultant Todd Kane reviews common stumbling blocks and how to overcome them to thrive in this challenging but rewarding role. Find resource links and timestamped show notes for this episode at https://www.auvik.com/franklymsp/070

Frankly IT Podcast

1
069 - Driving IT productivity with a Top 10 list 20:41

5 years ago20:41

20:41

Julie Forsythe, VP of Engineering at Auvik Networks, shares how using a Top 10 list helps build efficiency, cohesion, and job satisfaction within a technical team. Find resource links and timestamped show notes for this episode at https://www.auvik.com/franklymsp/069

Frankly IT Podcast

1
068 - Making the move to Windows Virtual Desktop 18:27

5 years ago18:27