The traditional enterprise go-to-market motion is undergoing a transformational shift. B2B buyers are more sophisticated than ever, and operational efficiency is a key focus for every organization. One key function possesses a unique opportunity to shape the future of revenue generation: enablement. On this podcast, we’re bringing you the secrets, strategies, and tactics that successful enablement leaders are using to drive meaningful impact. The Enablement Edge is the go-to resource for sal ...
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Giving Client Refund. What Wrong Wrong? [Traffic Talk]
Manage episode 274540883 series 1173697
Content provided by Nathan Allotey. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Nathan Allotey or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
A videographer agreed to create a video for a client. After viewing the first draft the client wanted to completely start over even though the client signed off on the storyboard. Rather than start from scratch the freelancer refunded the client and wants to know how to prevent this in the future.
Question
Giving a client a refund, did I do something wrong?
Context:
I charged a client $1500 for a full day of shooting (4k) and editing, in addition to 3-4 hours of marketing work. He gave me a 50% deposit ($750) before I started any work. When I sent him the rough cut, he wasn't happy and was expecting something else. Something more "grand" as he put it for the amount of money he's spending.
He even went on to send me another video (which was a completely diff style) he made for only $200, which I thought was a bad move, but whatever. How can I clear up this kind of misunderstand next time? I gave him a storyboard, he's seen some of my work, I explained to him what it would be like, but then I have to deal with this.
159 episodes
Share
Manage episode 274540883 series 1173697
Content provided by Nathan Allotey. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Nathan Allotey or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
A videographer agreed to create a video for a client. After viewing the first draft the client wanted to completely start over even though the client signed off on the storyboard. Rather than start from scratch the freelancer refunded the client and wants to know how to prevent this in the future.
Question
Giving a client a refund, did I do something wrong?
Context:
I charged a client $1500 for a full day of shooting (4k) and editing, in addition to 3-4 hours of marketing work. He gave me a 50% deposit ($750) before I started any work. When I sent him the rough cut, he wasn't happy and was expecting something else. Something more "grand" as he put it for the amount of money he's spending.
He even went on to send me another video (which was a completely diff style) he made for only $200, which I thought was a bad move, but whatever. How can I clear up this kind of misunderstand next time? I gave him a storyboard, he's seen some of my work, I explained to him what it would be like, but then I have to deal with this.
159 episodes
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Similar to Freelance Jumpstart Podcast
The traditional enterprise go-to-market motion is undergoing a transformational shift. B2B buyers are more sophisticated than ever, and operational efficiency is a key focus for every organization. One key function possesses a unique opportunity to shape the future of revenue generation: enablement. On this podcast, we’re bringing you the secrets, strategies, and tactics that successful enablement leaders are using to drive meaningful impact. The Enablement Edge is the go-to resource for sal ...
…
continue reading
How do I start an online business? How do I build a brand online? How do I get traffic and attention to my online business? The biggest question is, can I start a business online and replace my current JOB? Welcome to The Rock Your Brand podcast show where we answer ALL of these questions and a ton MORE! Scott Voelker, the host will share with you everything you need to know and help you to build a Future Proof Business that will allow you the ultimate Freedom. Scott shares tips and strategi ...
…
continue reading
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…
continue reading
1
The Brutal Truth about Sales and Selling - We interview the world's best B2B Enterprise salespeople.
Brian Burns
No BS Allowed - Are you sick of empty suits telling you to work harder? - Learn about The Maverick Selling Method, which models the world's best salespeople and what they do differently. If you are in sales and are passionate about selling, you will like this podcast. The focus is on b2b sales and selling. If you are selling or in sales, this podcast is for you. I cover cold calling, spin selling, challenger sale, solution selling, and advanced selling skills. Strategic selling, LinkedIn, sa ...
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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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