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91. Einar Gudmundsson and the revolution at the dealer Rejmes

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Manage episode 218238015 series 119241
Content provided by Magnus Sundemo. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Magnus Sundemo or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Einar Gudmundsson and the revolution at the dealer Rejmes

Einar was appointed CEO at Rejmes five years ago and since then the company has made an unbelievable journey from worse to best in class in a lot of different aspects. Rejmes is now number one dealer in Sweden in most of the customers surveys that Volvo Cars runs to measure customer satisfaction. We talk about this journey and what the drivers are. A main reason is that management has focused on supporting all the employees in their daily work and Einar as CEO meets and talk with all the 100 employee in three sites every week. There is a huge interest in the revolution at Rejmes and Volvo Cars Sweden has assigned Rejmes to be benchmark when it comes to customers satisfaction. Please welcome to the conversation.

  continue reading

101 episodes

Artwork
iconShare
 
Manage episode 218238015 series 119241
Content provided by Magnus Sundemo. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Magnus Sundemo or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Einar Gudmundsson and the revolution at the dealer Rejmes

Einar was appointed CEO at Rejmes five years ago and since then the company has made an unbelievable journey from worse to best in class in a lot of different aspects. Rejmes is now number one dealer in Sweden in most of the customers surveys that Volvo Cars runs to measure customer satisfaction. We talk about this journey and what the drivers are. A main reason is that management has focused on supporting all the employees in their daily work and Einar as CEO meets and talk with all the 100 employee in three sites every week. There is a huge interest in the revolution at Rejmes and Volvo Cars Sweden has assigned Rejmes to be benchmark when it comes to customers satisfaction. Please welcome to the conversation.

  continue reading

101 episodes

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