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Doing the right thing by your customer with Jay Baer | #47

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Manage episode 204382810 series 2286588
Content provided by Ph.Creative | Digital Marketing Agency. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ph.Creative | Digital Marketing Agency or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
On this week’s episode of Getting Goosebumps, I have the chance to chat with master marketer, NY Times bestselling author and keynote speaker Jay Baer. Jay is president of social media and content consultancy Convince & Convert. He has founded five companies and had worked with a range of renowned brands such as Sony, Nike and The United Nations. He’s been named the third most influential social media blog in the world by Social Media Examiner. Hear what Jay has to say about embracing complaints, making the voice of the customer your consistent touch point and a surprising opinion on the role that empathy plays when it comes to brands.
  continue reading

59 episodes

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Manage episode 204382810 series 2286588
Content provided by Ph.Creative | Digital Marketing Agency. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ph.Creative | Digital Marketing Agency or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
On this week’s episode of Getting Goosebumps, I have the chance to chat with master marketer, NY Times bestselling author and keynote speaker Jay Baer. Jay is president of social media and content consultancy Convince & Convert. He has founded five companies and had worked with a range of renowned brands such as Sony, Nike and The United Nations. He’s been named the third most influential social media blog in the world by Social Media Examiner. Hear what Jay has to say about embracing complaints, making the voice of the customer your consistent touch point and a surprising opinion on the role that empathy plays when it comes to brands.
  continue reading

59 episodes

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