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Mastering the Art of Hospitality With David Doty
Manage episode 394654511 series 2930439
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Uncover the secrets behind the scenes of the restaurant world with David Doty, the financier turned hospitality expert. Our conversation peels back the curtain on the meticulous craft of curating a five-star guest experience, revealing the heart and soul that transform a meal into an enduring memory. David imparts his unique perspective on steering iconic establishments to new heights.
On this episode you'll learn from David about:
- Turning customer interactions into loyalty
- Personalized service
- Empowering staff
- More!
Thanks, David!
Chapters
1. Five-Star Guest Experience in Restaurants (00:00:00)
2. Memorable Customer Experience in Restaurants (00:09:34)
3. Ovation Sponsorship and Feedback Discussion (00:17:21)
302 episodes
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