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Setting the Table for Success in Brand Expansion With Troy Hooper
Manage episode 384745427 series 2930439
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Join us as we sit down with Troy Hooper, CEO of Hot Pallet America, the parent company of dining phenomenon, Pepper Lunch, and dive into the unique experience that sets them apart. Troy shares not only the intriguing locations of these restaurants but also his perspective on how to stand out in the food industry through exceptional hospitality, regardless of the restaurant type.
On this episode, you'll learn from Troy about:
- Setting clear expectations for customers
- Pursuit of Feedback
- Innovative approach to international brands
- More!
Thanks, Troy!
Chapters
1. Guest Experience Strategies for Pepper Lunch (00:00:00)
2. Maximizing Guest Experience and Utilizing Feedback (00:11:29)
306 episodes
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